Customer Engagement Tip #2: Grab their attention before they enter
15 April 2015 | David McCracken - Livewire Digital
Turning your store front into an amazing experience before people ever enter will definitely get them interested in what is happening within.
Not every problem can be fixed with a hammer
15 April 2015 | Laura Miller - Kioware
One of the biggest complaints heard both within the IT community and outside of it circles back to the issue that technology is not always the best solution to problems. Bringing this to the world of purposed devices, customer facing devices, self-service kiosks, and digital signage, you can see that both the security and lockdown software and the protective hardware being used should be selected with care based on the specific usage intended.
Customer Engagement Tip #1: The Disney Experience
8 April 2015 | David McCracken
Disney-themed parks continue to be known for the magical experiences that happen within. However, only a few retailers can make such a claim about the amazing in-store experiences they create for their customers.
Self check-out kiosks & Apple Pay
7 April 2015 | Frank Olea - Olea Kiosks, Inc.
Consumers are becoming increasingly comfortable with conducting transactions on their smartphones and other mobile devices, as evidenced by the rapid growth of Apple Pay since its launch in October 2014.
Welcome to the ICX Association
1 April 2015 | Scott Slucher - ICX Association
2015 is a year of transition for the ICX Association, and Executive Director, Scott Slucher outlines plans for the coming weeks and months
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