Wednesday, 16 February 2011
April 26, 2011, 1:00 - 5:00 p.m.
WHAT IS THE SUMMIT?
The 5th Annual Customer Engagement Technology & Strategies Summit takes place the afternoon before Customer Engagement Technology World's San Francisco event. Open only to brands, venues, advertisers, agencies and network operators, the Summit is a complimentary, think-tank style interactive workshop that provides attendees with a forum and opportunity to candidly discuss pressing customer engagement issues, concerns, digital media technology solutions, and to learn from each other. Attending this summit offers you an opportunity to participate in an open dialogue to gain firsthand knowledge, experience, and best practices from other experienced deployers, network operators, and mobile/social media professionals.
Attendees will have the opportunity to share what’s on their mind and to discuss how others are offering customer engagement solutions to meet – and sometimes exceed - customer expectations.
Approved attendees also receive a complimentary full access registration for Customer Engagement Technology World, April 27 – 28, 2011. (www.CETWorld.com)
WHO SHOULD ATTEND?
Whether you’re in the early stages of planning your customer engagement solution or you’re a seasoned implementer working to enhance your current offering, you will have an opportunity to meet and collaborate with individuals working on similar projects in an open, non-threatening environment. The Customer Engagement Technology & Strategies Summit allows the participants to speak candidly and off the record about issues and programs which may be sensitive or confidential.
Just some of the companies represented at last year's Summit: AIG, American Airlines, Aramark, the Association of Zoos and Aquariums, BJ's Wholesale Club, BluJett, Cabela's, Kaiser Permanente, Kohler Co., Lowe's, Southern California Edison, US Courts, USPS and Wells Fargo Bank.
Comments received on last year's Summit:
Great exchange of information and good interaction among attendees.
Breakout session has kick-started my brain and thinking - also got me talking earlier than I may have otherwise.
Appreciate the environment created, especially as a small deployer; I felt as if what I had to offer was as valuable as the larger, more experienced in the group.
Really enjoyed the roundtable discussions; hearing from others brought out several points that we need to consider.
Confirmation that our problems are not unique – kiosk acceptance, kiosk usage, kiosk support.
Today’s session was fantastic; enjoyed the format and enjoyed the interactive discussion.
Got some great ideas on support and marketing...
This was GREAT; very informative; I liked the discussion questions – very insightful.
Summit leaders Janet Webster and Paul Flanigan bring years of experience to the Summit, and will ensure you leave this session with direct knowledge from others’ experiences. They will facilitate an afternoon focused on helping you to reach the next stage of your deployment. Find complete details here.
Also be sure to take advantage of your complimentary pass to CETW, April 27-28, and see all that this event has to offer - education, networking opportunities and solutions for digital signage, kiosks, DOOH, mobile applications and marketing, social media and more.
Register for the CETW conference and expo HERE. Use source code CET43D to apply for your free pass.
Find complete information and apply to attend the Summit HERE.
Contact us at email or 203-371-6322 with any questions. We look forward to seeing you in San Francisco.