Every kiosk needs a user interface. It's the bridge that enables the user to interact with the machine. The more user-friendly the interface is, the greater the likelihood people will flock to the kiosk.
Some self-service deployers make the mistake of simply copying their Web sites without transforming the site content for the kiosk. Wouldn't it serve the same purpose at the kiosk level?
Bob Ventresca, vice president of marketing for Netkey Inc., explains how deployers should correctly alter a Web site for a kiosk interface.
