Star Micronics announced today at KioskCom Europe it has been selected as the exclusive kiosk printer manufacturer for Premier Inn, which is rolling out self-service check-in kiosks across its chain of hotels, as well as replacing traditional A4 laser printers at the reception desks.
Premier said the reason for the change was to improve customer service and turn to newer, greener solutions. Customers can enter their booking information into the kiosks and swipe their credit card to check in, which cuts back on queues at the reception counter.
The primary printer used for the project is the Star Micronics TUP992. The printer holds a large-capacity roll measuring up to .25cm and is capable of two-color output at 150mm per second.
The Premier Inn kiosk at KioskCom Europe.
At the reception desk, Premier selected the TSP800 printer from Star.
"Reducing queues at busy times and providing an improved service to our customers is key,” said Trefor Price, project manager at Whitbread PLC, Premier’s parent company. “At the reception desk, the TSP800 allows us to not only save space and reduce CO2 emissions, but provide a more efficient billing service to our customers."