Blog: Frank Olea 

Frank Olea (bio)
Olea Kiosks, Inc.

Monday, 24 June 2013

The competition among businesses is growing tighter. If you want to stay ahead, you need to make sure that you are maximizing technology in order to increase efficiency of your business interactions and transactions. One way to enhance the efficiency of your business is by using interactive kiosks.

What are kiosk machines?

A kiosk machine is an interactive computer terminal that features specialized software and hardware designed to accommodate very diverse applications. These machines are flexible in their potential implementations, and they have the capability to convey information to your customers, as well as allow consumers to conduct transactions electronically without requiring human involvement.

Electronic kiosk machines have a wide range of software applications that allow them to be effective in a wide array of industries, including education, communications, entertainment, health care and hospitality. With an interactive kiosk, your business has the potential to create highly efficient communications and transactions with your customer.

How to choose a kiosk manufacturer

Interactive kiosk machines are available in standard models and customized designs that can be specialized to include the features that are specifically catered to your business. It is important to work with a qualified kiosk manufacturer that can help you to determine the specifications for your kiosk that best match your business objectives and goals.

A sub-standard kiosk that does not have top quality hardware and software will not maximize the potential benefits to your organization. For this reason, a qualified and experienced kiosk manufacturer can be the key to ensuring that your kiosks are generating maximum ROI for your company.

When searching for a kiosk manufacturer, the first thing that you need to do is to verify that the manufacturer is well established and has a reputation for manufacturing a high quality product. We recommend thoroughly examining the history of the company, checking the quality of the manufacturing and engineering facilities, and inquiring about previous successful implementations that the manufacturer has recently completed. Working with an established manufacturer that has a history of building the highest quality products and generating high customer satisfaction is integral in ensuring that you are purchasing the best quality kiosk machine.

Once you are sure that the company manufactures a quality product and has an established history of generating high customer satisfaction, we recommend inquiring about the specific components that will be utilized in your interactive kiosk. To ensure a long lifespan for your electronic kiosk, it is critical that all of the components are provided by top quality component manufacturers. In addition, we recommend checking the quality of the kiosk's components, including LCD screens, printers, keyboards, card readers, cameras, infrared and Bluetooth sensors, and other components that may be used in construction of your new kiosk.

In addition to investigating the manufacturer's qualifications and the quality of the components, we also recommend inquiring about the warranty provided by the kiosk manufacturer. Top quality kiosk manufacturers will provide extensive warranty options to ensure that your kiosk will have a long lifespan and be able to maintain a high level of performance through constant daily usage. In addition, the best kiosk manufacturers are able to quickly provide service and repairs to your machines should any elements of the system require maintenance during its life.

In sum, before purchasing an interactive kiosk, we recommend thoroughly checking the qualifications of the kiosk manufacturer, inquiring about recent successful implementations, reviewing the quality of components that are utilized in their kiosk systems, and verifying their warranty policies to ensure that they provide the coverage you need. The best kiosk manufacturers stand behind their products long-term and ensure that your electronic kiosk will provide long-term ROI for your technology investment.

Posted by: Admin AT 03:55 pm   |  Permalink   |  
Monday, 10 June 2013

As people become acquainted to and more comfortable with using tablets, smartphones and other touchscreen technology within their shopping experience, it is easy for self-service providers to profit and capitalize on the new trend.

Not only do virtual shopping kiosks enhance the experience for many shoppers, the financial benefits of using them for storeowners make them the ideal sales assistant. Some of the benefits of using these virtual shopping systems are as follows:

Answer shopper questions

Since shoppers are accustomed to using touchscreen software, virtual kiosks can answer myriad questions with accurate pricing and information. Shoppers can browse through displayed and non-displayed items from one central location on the kiosk, minimizing the cost of a large store footprint. The unique interface makes it easy for shoppers to navigate through large item inventories, and it provides a better shopping experience by giving the user up-to-date information on whether an item is in stock.

Product promotion and upselling

Many retail settings, such as clothing stores, can benefit from the kiosk's ability to promote relevant items based on past shopper purchases and preferences. Virtual kiosks can simplify pairings for shoppers by offering item suggestions that promote cross-selling. This gives owners control of promoting certain items over others and possibly increasing sale amounts within every transaction.

Inventory control

One issue that retail store owners are constantly looking to minimize is the problem of wasted inventory. With the automated database of products in a virtual kiosk, inventory management is simplified making it easier to control waste and only renew stocks of items that are running low in quantity. This reduces costs associated with unnecessary overstocking, while also being able to better manage the in-stock quantities for high demand items.

Posted by: Admin AT 03:01 pm   |  Permalink   |  0 Comments  |  
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