Board Nominee 
Randy Chancey
Manager, Food & Beverage Systems
Walt Disney World


Randy Chancey’s career at Walt Disney World Resort began in 1992 as a summer assistant food and beverage supervisor at Epcot. Today, as the manager of food and beverage systems, Randy leads a team of professionals who support the user community in regards to food and beverage-related systems, including dining reservations, table service restaurant fulfillment, point of sale, food safety (HACCP), and digital menu boards. In 2003, he was tapped to be the business integration manager for the Destination Disney Project, where he led the integration of technology reinvestment for the company. He was promoted to his current role of manager of food and beverage systems in 2005. Randy received a Bachelor of Science in Hospitality Administration from Florida State University and has completed his Master of Business Administration at Rollins College Crummer Graduate School of Business. 

“Why would you make a good Self-Service & Kiosk Association Board member?”

The Self-Service & Kiosk Association strives to improve the deployments of self-service technologies across multiple industries. A successful platform will develop forward-thinking strategies for emerging technologies combined with tools that are immediately relevant to the end-user community. My background in operations management, strategy development, and project management provide a strong skill set of envisioning the future while finding practical solutions for current business challenges. Additionally, I have a proven track record of successful self-service deployments in the quick-service restaurant arena which is an under-penetrated area for self-service. My skills can help partners further their business objectives in developing this area. 

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