Premium Reports 

Guidelines for ADA Compliance for Self-Service Kiosks

Get the information you need to keep track of the changing regulations and requirements for compliance with the Americans with Disabilities Act (ADA) in this 7-page report.

Wondering if ADA applies to your project? 
  • Is the kiosk going to be used in a public environment? If Yes, ADA applies.
  • Is the kiosk going to be used internally only for employee use? If Yes, ADA applies.
  • Is the kiosk operated by a Federal, State, City or other governmental organization? If Yes, ADA applies.
  • Does the kiosk or any portion of the project receive any Federal funds?  If, Yes, ADA applies.  In addition, Section 508 Guidelines are in force.
Also included with this publication is a case study from Amtrak and how they met ADA compliance for their Quik-Trak ticketing kiosks.

DSA members save $50!

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Self-Service Kiosks: PCI Security Best Practices

Get the information you need to keep track of the changing regulations and requirements for compliance with the Payment Card Industry (PCI) security standards in this 22-page report.

In many cases, kiosks and digital signs fall under the scrutiny of PCI because they interact directly with the credit card environment, or they share resources in use for the transmission of credit cards. So, if credit cards are being processed at kiosks or if your digital signage shares the same infrastructure in place for the point of sale (POS) system, then PCI directly affects you. All merchants who accept credit cards, regardless of how they are processed, must comply with PCI.  
 
This publication will help you understand how PCI standards apply to kiosks and how you can ensure compliance.

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Digital Signage Almanac 2011
The digital signage industry is vibrant, vivid and fast-moving – and this Almanac will help you stay up-to-date with the latest intelligence and trends.

Expert commentary in this 63-page report includes:
  • Building a Green Agenda for the DOOH Industry
  • The State of Digital Billboards
  • Digital Out-of-Home in 2011
  • How to Get DOOH Networks on the Agency Radar Screen
  • In-Store Digital media and the Connected Shopper
You'll also find a dozen recent case studies, demonstrating the year's best digital signage deployments. And as an added bonus, the book includes comprehensive DSA member directory, organized by member category. DSA members save 5%.
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Self-Service Future Trends 2011

In this 94-page report, we’ve assembled valuable information from a variety of sources to help you get a handle on what’s next in the self-service industry.

First, we conducted a comprehensive industry survey. The results are analyzed and, when appropriate, compared with results from an industry survey conducted in 2007. Learning how attitudes have changed (or not) in the last three years can help us anticipate areas of change in the future.

In Part II of this report, executive and industry leaders share their insights on where self-service is today and where it’s going. These perspectives come from large companies, small companies, deployers and vendors, representing several different industries.

In Part III, we’ve compiled numerous case studies. We have examples of various types of self-service technology applications, including ordering kiosks, self-check-in, advertising, payment kiosks and interactive/entertainment kiosks.

Finally, we round out this report with a directory of Digital Screenmedia Association members organized by member category. DSA members save 5%. Buy Now.




2010 Digital Signage Future Trends
Businesses across the globe have begun to understand the benefits of deploying digital signage as well as advertising on networks of digital signs. In this early, hockey-stick stage of the industry, it can be difficult enough to comprehend the current landscape, let alone try to predict the future one. The Digital Signage Future Trends Report provides the research and commentary by leading experts to help you prepare for tomorrow, today.

Includes commentaries from:
  • Bill Collins, principal, DecisionPoint Media Insights
  • Brian Ardinger, senior vice president and chief marketing officer, Nanonation
  • Brian Dusho, president and chief strategy officer, BroadSign
  • Keith Kelsen, chair of the Best Practices Committee for Content, Digital Signage Association, and chairman of the board, Media Tile
  • Lou Giacalone Jr., president, CoolSign
  • Lyle Bunn, principal and strategy architect, BUNN Co.
  • Mike Abbott, president, ADFLOW Networks
  • V. Miller Newton, chief executive officer, Netkey
  • Paul Flanigan, Experiate
  • Philip Lombardi, director of academic computing and media services, Bryant University
  • Rocky Gunderson, founder, vice president of marketing and network development, SeeSaw Networks
  • Steve Gurley, vice president of marketing, Symon Communications
  • Thomas Wyatt, vice president and general manager, digital media systems business unit, Cisco
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Digital Signage Reference Library for Retail

A collection of white papers, guides and case studies to steer retail executives through planning, installing and understanding the ROI of a digital signage deployment.

Why should I buy?
Digital signage is bringing historical change to retailers. Screens able to produce lush, vibrant messages can be placed virtually anywhere in the store, exciting customers, improving the shopping experience and increasing sales. This library assembles some of the best, most thorough research and reporting available from Digital Signage Today to help retailers understand all the issues and processes involved in bringing to life the power of digital signage.

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This 46-page publication and interactive software tool will help businesses select the right software for their digital signage solutions.
  • Learn which digital signage software programs have the capabilities to complete your deployment.
  • Look for specific attributes in software programs, including operating system, deployment platform, media types supported and integration with advertising plans.
  • Compare programs side-by-side to find the absolute best fit for you.
  • Find complete contact information for each featured digital signage software company.
  • Learn which featured companies are members of the Digital Signage Association.
  • Gain access to the Digital Signage Software Comparison Wizard.
  • Print out a complete list of the software programs that match your deployment needs.
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In this 21-page report, we aim to provide a thumbnail estimate of that break-even point, for restaurants.
  • Learn how to capitalize on the digital signage technology trend.
  • Get cost estimates for digital-signage installation based on the size of your operation.
  • Find data on sales-uplift and profit increase following digital signage installation.
  • Gain knowledge about content and other variables that will affect your investment.
  • Discover how to take your operation to the next level with the newest in customer-engaging technology.
  • Study brands that have seen the benefits of digital signage.

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In this 17-page report, the association aims to provide a thumbnail estimate of that break-even point, for various types of retail.
  • Learn about the costs - and the benefits - of deploying digital signage in retail.
  • Get a grip on ROI with actual numbers provided by actual digital signage vendors.
  • Discover how much a store stands to profit over time as a result of deploying screens. Pages of exclusive graphs tell the story.
  • Make the case for adding digital signage with research-based sales-lift data.
  • Gain insight into how digital signage works, and what specific benefits it brings, to specific retailer types.
DSA Member Discount 5%
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2009 Self-Service Survey:
Customer Perspectives on Self-Service Technology


See Table of Contents

The 2009 Self-Service Consumer Survey is a complete refresh and update of our hugely popular 2007 edition.

This all-new exclusive report includes:
  • Double the responses (1,000) from the previous version, collected by an independent survey company.
  • Commentaries by CEOs and other executives from the biggest names in self-service
    • IBM
    • NCR
  • More than 60 charts and graphs
  • Detailed cross-demographic analysis

This special report lets you into the minds of consumers to discover how they really feel about kiosks, self-checkout and other types of self-service. Find out what works, what doesn’t, and what makes the difference between a device that helps your business and one that just gathers dust.

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Restaurant Self-Service
5 Ways Kiosks Can Improve Efficiency and Customer Satisfaction


See Table of Contents

No one likes to wait in line. After all, time is one thing we can never get back once it is gone. It is maddening to stand in a line held up by a customer asking too many questions or a counter person taking orders slowly. But until recently, such headaches were accepted as a necessary evil.

In this report, we explore five ways kiosks can improve efficiency, increase customer satisfaction, and boost your bottom line.
  • Become skilled at using self-service kiosks to ensure order accuracy for every customer, every time.
  • Learn how to put your employees to better use by leaving the order-taking to the machines.
  • Find out how kiosk capabilities can help cut your training time - and costs - in half.
  • Discover how to enhance your brand’s image by employing the latest in self-service technology.
  • Get tips on rejuvenating your customer’s experience by making the self-service process easier and more efficient.

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Self-Service Survey:
Customer Perspectives on Self-Service Technology

See Table of Contents

This all-new exclusive report includes:

  • Survey results from over 500 consumers
  • Expert commentary and analysis
  • More than 35 charts and graphs
  • Bonus CD - Includes all charts and graphs in PowerPoint format

This special report lets you into the minds of consumers to discover how they really feel about kiosks, self-checkout and other types of self-service. Find out what works, what doesn’t, and what makes the difference between a device that helps your business and one that just gathers dust.

DSA Member Discount 5%
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PROJECT HELP 

Our members are among the most prominent and respected suppliers of digital signage, kiosk, self-service and mobile technology solutions.

Request project help from DSA members

Testimonials 
“Participating in the Digital Screenmedia Association enables us to keep a pulse on the industry. It gives us access to a wealth of experts to share ideas and enables us to build more effective solutions for our clients.”

Brian Ardinger
Entrepreneur in Residence
NUtech Ventures, Inc.


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