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Wednesday, 20 November 2013

First fully-integrated self-service platform designed for retail branch banks that provides customers the ability to conduct financial transactions traditionally only supported by tellers

Atlanta, GA – Reevex, LLC, a leading provider of self-service and mobile transaction software, announced the next generation platform in retail bank branch automation. Reevex’s Dynamix Branch Transformation offering is the only solution in the market that integrates directly into a financial institution’s teller platform allowing customers to access and conduct all transactions associated with their personal and commercial bank accounts through the automated platform.  Reevex aligned with Glory Global Solutions to integrate their application on the TellerInfinity product line.

”We have spent the time to listen to financial institutions to understand their needs. We learned that in order for the solution to be successful, it must be connected to the host as opposed to the ATM to ensure transactions currently supported by the teller systems were addressed,” said Snehal Vashi, CEO, Reevex. “The unique solution we developed provides the end-customer with complete access to their entire account portfolio and allows them to conduct virtually any financial transaction through an   intuitive and attractive user interface.”

“We are pleased that REEVEX has chosen to develop a multi-channel software solution for TellerInfinity.”, said Mike Bielamowicz, Executive Vice President, Glory Global Solutions. “The experience REEVEX brings to the challenge of teller-assisted self-service, with their more than 10 years experience developing customer-centric FI kiosk solutions, makes their solution an ideal option for many FI’s.   Our own experience working with them has demonstrated (to the Glory product development team) that they bring not only great technology, but also great insight in to how customers will interact with the TellerInfinity solution in real-world situations.  We look forward to seeing the REEVEX solution driving TellerInfinity in the marketplace.”

The Reevex Dynamix Branch Transformation solution has been designed to provide financial institutions with the most powerful and flexible branch automation solution available. Financial institutions will be able to improve their branch network’s profit margins while maintaining a quality customer experience.  Key features of include:

  •     Core System Integration: integrates directly with teller, online and sales platforms allowing institutions to leverage their existing systems providing efficiency, security and control to the broad transaction base.
  •     Enhanced Authentication: gives branches the ability to authenticate customers using an ATM card, a user ID and password or via bank employee authentication ensuring all customers can access the system.
  •     Cash Recycling: allows a financial institution to use teller cash recycling, to replicate current processes while gaining the control of the currency management.
  •     Teller Assist: provides personalized, live customer assistance through tablets and mobile devices resulting in a positive customer experience, every time.
  •     Omni-channel Vision: includes online, mobile and tablet functionality giving customers a consistent experience regardless of which of the medium they choose.

“Reevex Dynamix Branch Transformation has been designed to leverage the time-tested, customer-preferred methods of financial interaction and fulfills the limitations of current ATM-based solutions in the market today,” added Vashi.

About Reevex, LLC

Reevex is a leading provider of award-winning, secure transactional self-service applications for the financial, retail and hospitality industries. Reevex’s Dynamix Application Suite provides innovative and secure transactional solutions for the self-kiosk and mobile markets. Reevex’s unique approach to retail banking branch transformation allows financial institutions to offer a more flexible omni-channel solution. For more information, visit Reevex’s website at www.reevex.com.

Posted by: Admin AT 09:13 am   |  Permalink   |  
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