Blog: David Little 
David Little (bio)
Director of Marketing
Keywest Technology
Friday, 23 March 2012
Smart TVs with interfaces based on voice control and other cool technology may one day change how digital signs integrate interactivity.

It wasn't too long ago when a digital sign consisted of a TV set and a VHS deck or DVD player. In what seems like a flash, tube TVs are passé, and VHS cassette players are beginning to look a little like antiques.

Driven largely by the overwhelming popularity of HDTV in America (recent research from Leichtman Research Group finds high-def sets are now in two-thirds of U.S. homes), flat panel displays are achieving ubiquity. Along the way, they transformed the look and appeal of digital signage.

As striking as that change has been, digital signs appear to be on track to see an equally dramatic change over the next few years, once again driven by the consumer television set. At the recently concluded 2012 International CES in Las Vegas, several television vendors rolled out their vision of what a "smart" TV should look like.

Among them were Samsung, LG, Sony and Lenovo, each with their own versions of smart TVs. Google already has taken a run at this market, and Apple is long rumored to be working on its own smart TV with a consumer interface similar to its Siri personal assistant for the iPhone 4S that would let owners control their TV with their voice. Samsung, too, reportedly is at work on adding voice and motion control to new televisions.

For the interactive digital signage industry, these new smart TVs will open doors to greater possibilities for digital sign-based interactivity and further reshape consumer expectations. How long will it be before we see digital signs that allow a hotel guest not only search a list of available restaurants from a digital sign in the lobby but also make reservations simply by speaking to the screen?

Beyond voice interaction with smart TVs, what other benefits might this new generation of televisions bring to digital signage interactivity? Perhaps, these TVs will lead to easier syncing with personal smart phones and tablets offering the public interactive takeaways from the sign. Or, they might make it possible to migrate the digital signage experience from outside the home into the living room -sort of an offshoot of the TV Everywhere concept being promoted these days by pay TV operators, such as cable TV companies.

To be sure, my crystal ball is no clearer than anyone else's. However, it seems obvious that this next-generation television technology will open up new and exciting possibilities for those who communicate via interactive mobile devices. I'm not suggesting these opportunities to employ a higher degree of interactivity will be available in the short term. But when they do come, what it means to communicate with a digital sign will undergo a dramatic transformation.

Where we are today and where we might be headed in the not-too-distant future with this new technology might be as stark of a contrast as the difference between Tom Hanks feverishly plugging in numbers to an early microcomputer in his role as astronaut James Lovell in "Apollo 13" and Leonard Nimoy as Spock saying from his science station aboard the U.S.S. Enterprise, "Computer, compute to the last digit the value of pi," and the computer replying: "You're kidding, right?"
Posted by: David Little AT 07:12 pm   |  Permalink   |  
Friday, 16 March 2012

Modern digital signage players support three ways of transporting files from here to there and back again.

Transport, transfer, conveyance, movement –that is, getting from here to there and back with the “stuff” of digital signage may seem a bit mundane to those who are knee-deep in the digital signage deluge. But to many, it’s probably never been given a second thought.

This column is devoted to the topics of moving digital signage “stuff,” what that “stuff” is and how to do it. If you’re a digital signage veteran, you might want to move on; but if you just recently discovered digital signage and are new to the party, read on. You’re bound to find something useful.

So, what is the “stuff” of digital signage? A few things come to mind, including the playlist –in other words the sequence of all events that will be played out and displayed on the sign as well as commands that trigger a device that’s external to the digital signage player, such as a monitor, to do something – a master schedule that can include multiple playlists and the actual media files, including video, audio, text, graphics and animation, required for playout.

Transporting this material can be accomplished in three basic ways: first, via IP over the public Internet; second, via IP over a local area or wide area network; and third via a portable digital storage device, such as a USB drive or SD memory card, and the use of your Keds, which otherwise is known as “sneakernet.” There are more advanced methods of transport include cellular and IP multicasting via satellite links, but these methods are not very common and are outside the scope of this article.

Clearly, different digital signage applications require different approaches to the transport of media, schedules and playlists. A retail store, for example, with a basic installation of one or two digital signage players is a perfect candidate for the sneakernet approach. It’s quick, convenient and removes a layer of complexity that would be required otherwise if a LAN/WAN or Internet transfer were employed.

A bigger installation, such as a large hotel with convention and meeting facilities scattered throughout the complex, would be better served using IP transport via a LAN or WAN.  No one must carry a USB drive from player to player because schedules, playlists and media files are easily transported to individual players or groups of players on the network. Each player is assigned its own IP address in this scenario and can be pinged from a central computer on the network to determine that it is functioning. Existing content and control files can be inspected, and new schedules, playlists and content transferred with a simple mouse click.

Digital signage applications that are larger still –say statewide, national or international in scope- are candidates for transport via the public Internet. With the proper security measures in place, the Internet offers a highly efficient way to transport digital signage “stuff” around the globe.

There is another important part of this transfer story that must not be ignored. Digital signage playback can require a tremendous number of files that must be organized and stored so they can be easily retrieved by the player when needed. Whether files are transferred via a USB storage device or an Ethernet connection, the right version of the file better end up in the right folder. Otherwise, the playlist won’t find the media needed for playback.

Add to this the complexity introduced when multiple people build content and playlists for a sign or groups of signs, and the need for software that tracks versions of media files, manages permissions for who is authorized to make changes and maintains consistency in file structure and placement between the player and content workstations becomes all the more important.
Posted by: David Little AT 04:48 pm   |  Permalink   |  0 Comments  |  
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