Earlier this month I was interviewed by Mariana Osoria for an article for MBA & Educacion Ejecutiva - America Economia. Osoria's article will explore the role of chief strategy officer and the need for that role in Latin America.
It is an interesting and timely topic that sparked a number of thoughts relevant to the global digital signage industry as we move into the execution phase of many 2011 business plans. The article highlights the emergence of the chief strategy officer’s (CSO) role over the past decade and the need for such a position as a cornerstone for effectively implementing corporate strategies. Although this role varies in title and ultimate responsibility by geographic locale, the point of the article was that the activities of a managing director, strategic planning manager, president of business planning, CSO, or C-suite member responsible for corporate level strategic planning needs to occur somewhere in every organization, regardless of title, and that business models as we know them are evolving.
More than once I have met with senior teams, and one of the first things I hear is that they know they need to map their corporate strategy but feel they can’t allocate a single internal resource to manage the process while maintaining the existing work load. As a result, the role, or skill if you will, is frequently outsourced to a consultant. It’s insightful to point out that, in my opinion, many companies currently do not provide key individuals enough time to actually think about the business and where it should be going, let alone map out a comprehensive strategic plan for an entire organization.
The role of the business strategist is too important to your business for it to be so casually addressed. So, unless you are planning on integrating outsourced talent into your team for a significant period of time (6 months to a year, minimum), you should consider adding this role into your budget and addressing the topic head-on. I call it, “Thinking in, on, and around your business.” Alternatively, your initiatives will likely fail, or at least fall far short of your current wishful goals. Strategic, business, and technical plans built by part-time resources, will provide only partial results: It takes money (i.e. committed resources) to make money.