News Archive 
SSKA Industry News
Friday, 30 October 2009
Wireless Ronin Technologies has announced the expansion of its digital signage relationship with ARAMARK to include ARAMARK's newly launched Burger Studio brand through its Higher Education division.

Through the partnership, Wireless Ronin will provide the hardware and RoninCast digital signage software for digital menu boards and touchscreen ordering kiosks. The Burger Studio kiosks allow college students to build their own burgers and customize them with more than 30 topping options. As they make selections, the kiosk displays their burgers being built with their topping choices. Once the order is complete, the kiosk prints a receipt while another order receipt prints in the kitchen area.

ARAMARK Higher Education provides professional services to more than 600 colleges and universities throughout North America and launched Burger Studio, the first brand created entirely by students, this fall at the University of Delaware, University of Hartford, Middle Tennessee State University and Missouri Western State University. ARAMARK plans to open additional locations through the remainder of 2009 and early next year.

Wireless Ronin has worked with ARAMARK over the past year providing digital signage solutions for multiple ARAMARK divisions, including Healthcare, Business Dining Service, K-12 and Higher Education. Wireless Ronin has provided consulting, creative design, project management, custom development, training, installation and hosting through the Network Operations Center located in Minneapolis.
Posted by: Caroline Cooper AT 10:39 am   |  Permalink   |  0 Comments  |  
Tuesday, 01 September 2009
Kiosk hardware and software provider Source Technologies has announced the addition of Software-as-a-Service, or SaaS, as a delivery model for its portfolio of printing solutions.
 
According to a news release from the company, the software is called Software-as-a-Service for Secure Print and enables users to securely print documents with centralized administration and control.
 
Source Technologies says its new delivery method requires lower acquisition costs compared to traditional software solutions, and Doug Salvador, Source's vice president of marketing, says that value proposition will appeal to strapped business operators:
With today's economic climate, organizations are facing extremely tight capital expenditure budgets, yet their mission-critical projects must continue. Taking advantage of our service-oriented solution lowers the cost of ownership for these projects and gives organizations the opportunity to reallocate funds to other areas of their business.
Source Technologies says the software-delivery method is built on Web-based technology, making it easy to configure and keep current, and that the solution is ideal for printing checks and negotiable documents, healthcare and employee forms, information- or time-sensitive documents, prescriptions, shipping labels, invoices and distribution pick tickets.
Posted by: Caroline Cooper AT 01:56 pm   |  Permalink   |  
Thursday, 09 July 2009
DULUTH, Ga. — NCR Corp. has announced its No. 1 position in the hardware maintenance and support category in retail infrastructure support for 2006-2008, according to Gartner Inc.’s “Market Share: Infrastructure Support, Worldwide Market Share” database, published in May.
 
Gartner also reported that NCR ranked No. 7 worldwide in financial services infrastructure support and No. 10 worldwide across all verticals in infrastructure support for the same time period. More than 175 service vendors were evaluated for the report, and the database’s rankings are based on worldwide revenues.
 
“Maximizing system availability and managing total cost of ownership has taken on supercritical importance in today’s challenging economic and competitive environment,” said Christine Wallace, senior vice president of NCR Services. “These challenges are uppermost in the minds of the NCR Services teams that work with businesses around the world. Our dedication to making things easier for our customers, enabling them to move faster and helping them transform their businesses is reaffirmed, in my opinion, by these latest Gartner rankings.”
 
NCR offers a complete portfolio of services for retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations. These services help businesses design, deploy, support and manage their technology solutions, whether those solutions are from NCR or other vendors.
 
With customer care centers and field offices around the world and more than 13,000 NCR consultants and technical support experts, the company manages nearly 80 million service actions annually.
Posted by: AT 03:51 pm   |  Permalink   |  0 Comments  |  
Wednesday, 01 July 2009
TEMPE, Ariz. — Phoenix Kiosk Inc., an Arizona-based self-service hardware and software developer, today announced the launch of the Celsius kiosk model, the first in a series of outdoor kiosks manufactured by the company.
 
According to a news release, the Celsius can be used in extreme temperatures, enabling self-service and digital signage applications to be placed in a wide variety of outdoor settings. The ruggedized unit can withstand environments ranging from 32 deg. F to 110 deg. F, all while still being fully functional for public use. The Celsius is built with features such as weatherproof speakers and a viewing-area visor, allowing it to be placed in high-traffic outdoor areas without the fear of weather damage.
 
“The Celsius is a breakthrough for our company” said Alan Work, CEO of Phoenix Kiosk Inc. “The market for outdoor kiosks continues to grow, and Phoenix Kiosk is excited to be setting yet another trend in the kiosk and self-service market. The Celsius will change the way people think of open-air kiosks from both a cost perspective and a style perspective.”
Posted by: AT 04:06 pm   |  Permalink   |  0 Comments  |  
Friday, 19 June 2009
IRVINE, Calif. — American Industrial Systems Inc. has introduced a low-cost 15-inch industrial panel PC, powered by an Intel Atom N270 processor, to answer the demand of today’s budget-conscious economy.
 
According to a news release, the product’s modular design allows several mechanical mounting solutions, including open-frame, panel-mount bezel, IP65/NEMA4 bezel and rack-mountable bezels. It features low power consumption, integrated touchscreen and IP65 dust/water protection. Utilizing the Intel Atom processor provides efficient, reliable performance at a fraction of the cost. AIS’s industrial panel PC solution is meant for applications such as automation control, HMI, testing equipment, process monitoring, kiosks and digital signage.
 
The units are encased in a steel chassis, protecting the components from harsh industrial environments, including shock/vibration, extreme temperatures and excessive use. The optional IP65/NEMA4X bezel provides water and dust protection for dirty or wet environments. Standard VESA mounts or mounting clips are available for easy mounting to any fixture. Pricing for the PC starts at $699.
Posted by: AT 04:04 pm   |  Permalink   |  0 Comments  |  
Wednesday, 15 April 2009
FREMONT, Calif. — SMART Modular Technologies Inc., an independent manufacturer of memory modules, solid state drives, embedded computing subsystems and LCD-display products, has introduced a new line of "high-performance" embedded PCs using Intel Socket 775 CPUs.
 
The new line is called the XceedPC/Dx.
 
According to SMART Modular, the new line is RoHS-compliant and includes connectivity features needed for kiosk, ATM and digital-signage deployments. Supporting Windows XP Pro, XP and Embedded, as well as Linux 2.6, XceedPC/Dx is touted by the company for its compatibility.
 
Other features include a chassis that is approximately 35 percent smaller than a small form-factor PC and 80 percent smaller than a mini-tower desktop PC. Incorporating all front-panel I/O and power connectors into the design, the XceedPC/Dx products also simplify integration, installation and field maintenance, the company says.
 
"As deployments have grown from tens of units into thousands of platforms with an operational life surpassing five years, the disadvantages of using consumer PCs have become apparent," said Joe Kotas, SMART’s vice president of business development for display and embedded products. "SMART's XceedPC/Dx products were specifically designed to address the major reliability issues encountered with the consumer PCs and provide a cost-effective alternative — an embedded PC platform with the performance, reliability and longevity our OEM customers need."
 
This initial release of the XceedPC/Dx family of embedded PCs includes three products with different CPU options. The XceedPC/D1 is based on the Intel Celeron D CPU, the XceedPC/D2 features the Intel Pentium 4 and Pentium D CPU, and the XceedPC/D3 supports the Intel Core 2 Duo CPU.
Posted by: AT 02:51 pm   |  Permalink   |  0 Comments  |  
Wednesday, 21 January 2009
NEW YORK — Fujitsu Transaction Solutions Inc. unveiled a host of new U-Serv self-service hardware and partner software for retailers at the National Retail Federation's 98th Annual Convention and Expo.

Among the new kiosks:
  • The U-Serv 60 will feature theater ticketing, which allows movie patrons to forego long lines at the box office by self-ticketing with the kiosk. Patrons can either go online and order a ticket for will call pick-up at the kiosk, or browse the available movies and purchase on site. Today, Regal Entertainment and AMC Entertainment, the No. 1 and No. 2 movie chains in the world, use Fujitsu ticketing solutions.
  • Med-Serv Patient Registration Kiosk. Along with sister company Fujitsu Computer Products of America, and partner Allscripts, Fujitsu is demonstrating a patient-registration kiosk. The Med-Serv unit shows how a patient can register and be positively identified using Fujitsu palm vein biometric technology.
  • The U-Serv 75 is Fujitsu's higher-end kiosk solution. In concert with software partner Escalate Retail, the U-Serv 75 will feature the assisted guided selling application. Guided selling allows consumers to help themselves by simple queries and unbiased suggestions and recommendations.
  • The U-Serv 150 exterior solution is ruggedized for outdoor use. It features a 17-inch touchscreen color display, card reader, omni-directional scanner and high-end PC. The U-Serv 150 has been redesigned to make it more affordable for more locations like stadium and concert venues. The U-Serv 150 is a Univations solution but will not be displayed at NRF.
  • The U-Serv 50 entry-level kiosk solution, which can be configured for countertop use or freestanding on a pedestal. The U-Serv 50 will be displayed as part of the DeliVision System self-ordering kiosk, in conjunction with partner Modiv Media. Roche Bros, a New England-based grocer, recently began implementing this solution chain-wide.
"Today, consumer demand for self-service options has become mandatory in the retail environment," said Peter Wolf, vice president of self-service and Univations operations at Richardson, Texas-based Fujitsu Transaction Solutions. "Fujitsu has a renewed focus on self-service technology in retail, and these new U-Serv solutions and applications represent that commitment to quality and affordable innovations that will further enhance customer service and satisfaction."
Posted by: AT 07:35 pm   |  Permalink   |  0 Comments  |  
Thursday, 06 November 2008
TAIPEI, China — Lanner Electronics Inc., a manufacturer of industrial and embedded computer platforms and technologies, has announced the launch of a new embedded computer based on the Intel Atom Processor N270 and the Mobile Intel 945GSE Express Chipset, according to a news release.
 
The Lanner LUGE EM-F345 embedded computer is designed for flexible deployment in any scenario. Its robust fanless design makes the EM-F345 an ideal solution for video applications such as digital signs, outdoor advertising and kiosk systems. The onboard 1.6GHz Intel Atom processor N270 provides outstanding performance with very low power consumption and minimal cooling requirements, resulting in improved stability and longevity and providing a higher return on investment.
 
"We're very excited about the family of Intel Atom processors and the advantages they bring to our products," said Vincent Leu, product planner, Embedded Business Group, Lanner Electronics. "As a member of the Intel Embedded and Communications Alliance, Lanner is able to utilize the latest Intel technologies to develop cutting-edge embedded products like the new Lanner LUGE EM-F345. The EM-F345 is a versatile network-ready computer with all the interfaces needed for a wide variety of end-use applications, and with the new N270 1.6GHz CPU and 945GSE chipset from Intel, we've developed a powerful solution that improves on all aspects of the fanless design, including performance, stability, power consumption and price."

"The Intel Atom processor N270 operates on ground-breaking 45nm Hi-K metal gate silicon technology, which provides robust performance per watt for cost-effective embedded solutions," said Jonathan Luse, director of marketing, Low Power Embedded Products Division, Intel. "Embedded platforms built on the N270 and the 945GSE chipset, such as the Lanner EM-F345, introduce a new combination of performance, graphics and low power advantages for a wide range of entry-level embedded applications."
 
The LUGE EM-F345 includes multiple audio and video interfaces, two gigabit LAN network ports, 256GB onboard DDR2 memory, and two storage interfaces and CompactFlash Type I/II and SATA HDD. By providing both VGA and DVI-D video ports, the EM-F345 provides increased flexibility for dual display applications such as digital signage, point of sales, kiosk and jackpot displays.
Posted by: AT 04:51 pm   |  Permalink   |  0 Comments  |  
Monday, 13 October 2008
REDONDO BEACH, Calif. — Unicomp Corp. of America will showcase automated registration processing Oct. 19–22 at the MGMA Annual Conference in San Diego. 
 
Using the IMPOWER core platform and automated registration engine, Unicomp developers have created a touchscreen interface and established the POWERstation Kiosk to enable self-service patient registration.  
 
The POWERstation Kiosk integrates and shares data with any practice management and electronic medical record system through HL7 messaging protocol and ODBC connectivity, without requiring a custom interface. Authorization and consent-form signatures are electronically captured and sealed in a HIPAA-compliant digital-document format. Optical character recognition technology converts insurance card and driver's license information into digital patient data and stores images of the documents in patient-centric folders for accessibility locally or from remote offices. Insurance eligibility is verified in real-time over the Internet, allowing co-pay and deductible requirements to be determined. Credit-card payments are collected, and immediately processed electronically, before medical services are rendered.
 
Unicomp selected SeePoint Technology's secure kiosk systems, which include fully integrated duplex card scanners, electronic signature pads, magnetic card readers, HIPAA privacy filters and AEGIS Antimicrobial treatments proven to be effective against MRSA and a wide range of bacteria, fungi and harmful microbes. 
 
"SeePoint's integrated hardware is a great fit to display and drive our POWERstation Patient Registration Kiosk application. The units contain all the devices needed to drive our software solutions, and they protect all cables, ports and wires from the public," said Andy Kaplan, president of Unicomp Corp. of America.  "They are a great partner to work with as they are responsive and their units are manufactured specifically for healthcare facilities."
Posted by: AT 02:45 pm   |  Permalink   |  0 Comments  |  
Tuesday, 30 September 2008
PENNINGTON, N.J. — Kooltronic Inc., of Pennington, N.J., has announced the introduction of the Advantage Sentry Series Outdoor Filter Fans, according to a news release. The fans can be used to help cool the components of outdoor kiosks.
 
The newest members of the Advantage Filter Fan line, the Sentry Series Fans, are a cost-effective cooling solution where filtered, ambient air can be used to cool components that can tolerate temperatures slightly higher than ambient. The Sentry Series is suitable for outdoor installations and rated for NEMA 3R. These units are constructed of durable painted steel, offer integral finger protection and have synthetic filter media. The entire Advantage Filter Fan Series consists of eight models ranging from 32 to 988 CFM. Standard voltages available are 115 and 230 VAC, with models also available in optional DC voltages.
 
"We feel these products meet a real need for our customers," remarked Bruce Kreeley, Kooltronic director of sales and engineering. "The application flexibility offered in the Advantage Filter Fan Series for both indoor and outdoor use helps our customers solve their cooling problems in different environments."
 
With over 50 years of service to its customers, Kooltronic is a leading manufacturer of air conditioners, heat exchangers, fans and blowers designed specifically to cool the interior of enclosures containing heat sensitive electrical/electronic components. The company has a complete manufacturing facility and sales office at its headquarters in Pennington, N.J. and a regional sales office in Ventura, Calif.
Posted by: AT 01:23 pm   |  Permalink   |  0 Comments  |  
Thursday, 17 April 2008
LAS VEGAS — Flextronics, a $30 billion global electronics company, has announced a new venture to help speed the deployment of self-service applications. The program, called “Jumpstart,” offers companies a set of software plug-ins and hardware components preconfigured for faster, more effective rollouts.
 
Flextronics introduced its “Jumpstart” initiative on day one of KioskCom Self Service Expo in Las Vegas.
 
“We want to bring to market a product that will help jumpstart businesses,” said Andrew Block, senior director of Flextronics’ Self Service Solutions Group. “And we hope to jumpstart not just the product, but the industry as well.”
 
Block said that the self-service industry is confronting a quality problem. Not only are kiosks with poor usability being misused to premature deaths, manufacturing processes are not cranking out reliable machines. And when users encounter down kiosks, the whole industry suffers. One remedy, Block said, is to bring some consistency to the design and building of machines.
 
Block said that since acquiring WebRaiser Technologies and Solectron, Flextronics has benefited from the unification of self-service resources, thus becoming a major player in the industry. The acquisition made Flextronics the world’s second-largest electronics manufacturing and self-service powerhouse, trailing only Taiwan-based Hon Hai Precision Industry Co. in terms of annual sales, according to Forbes.
 
Headquartered in Singapore, with 20,000 employees in dozens of locations around the world, Flextronics helps customers design, build, ship and service electronics products, including kiosks, through a network of facilities in 30 countries on four continents.
Posted by: Patrick Avery AT 02:55 pm   |  Permalink   |  0 Comments  |  
Monday, 14 April 2008
ROCKVILLE, Md. — Pay-Ease LLC, a self-service provider specializing in custom hardware and software for processing commerce transactions, will exhibit its multi-functional Automated Commerce Machine at the KioskCom Self Service Expo and Digital Signage Show in Las Vegas on April 16-17 at booth #351.
 
The Pay-Ease ACM provides local and state governments, utility and insurance companies, as well as retailers, the opportunity to offer citizens and consumers the benefit of paying bills, cashing checks, transferring money, purchasing prepaid cell, long distance cards and print on demand gift cards, DMV services and ATM functions via the ACM. 
 
Pay-Ease is showcasing the latest technology available in a state-of-the-art modularly designed kiosk which processes transactions via cash, check and debit/credit card.
Posted by: AT 02:46 pm   |  Permalink   |  0 Comments  |  
Thursday, 17 January 2008
TORRANCE, Calif. — Seiko Instruments USA Inc. has signed a distribution agreement with  Current Components Inc.
 
The deal gives CCI’s customers access to the Seiko Instruments line of kiosk printers, mobile printers, and direct thermal printer mechanisms.
 
CCI is a North American distributor of printers and printer components.
 
“Seiko Instruments product quality is second to none,” said Chris Miller, chief technology officer of Current Components. “With our technical support capabilities and commitment to stocking product, our customers can be assured of best-of-breed products, in a properly tailored solution, with fast delivery.”
Posted by: AT 08:49 am   |  Permalink   |  0 Comments  |  
Tuesday, 15 January 2008
NEW YORK — Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, has announced the availability of TreoSystems' interactive iPAL product locator system for large-format retail stores on their new interactive kiosk. The new kiosk was on display at the National Retail Federation Annual Show & Expo.
 
"Today's consumers are very open to using self-service applications when they realize how it benefits them," said Robert Johnson, TreoSystems' co-founder and chief executive officer. "We designed iPAL with this in mind, offering an extremely powerful yet simple-to-use tool for not only customers, but employees as well. Source Technologies offers a wide range of interactive, self-service kiosks that are a perfect platform for our system. We are pleased to partner with them to help retailers provide the highest level of service and convenience for their customers."
 
Source Technologies' interactive kiosks feature an open, Windows Embedded operating system that supports a virtually unlimited number of applications, maximizing the value and usability for retailers. TreoSystems' iPAL product locator system is an integrated set of software tools developed specifically to help both customers and store staff find items faster and easier in large retail operations, such as discount superstores, home centers, department stores, supermarkets and other specialty stores.
 
"Customers are increasingly familiar with self-service kiosks to speed their retail shopping experience. By integrating our kiosk hardware with TreoSystems' product locator application, retailers can offer customers the option of locating products quickly using an interactive kiosk display," said William Bouverie, CEO of Source Technologies. "Using the iPAL product locator, a customer entering a large store can quickly locate a specific product on the sales floor. The customer finds what they are looking for faster which makes their visit to the store more enjoyable, eliminates frustration and increases their likelihood to return again."
Posted by: AT 08:43 am   |  Permalink   |  0 Comments  |  
Monday, 22 October 2007
Business Week: IBM Corp. has announced that it teamed with Taiwan's MediaTek Inc. to develop ultra-fast chipsets that wirelessly can transmit a full-length, high-definition movie to and from a home PC, hand-held device, retail kiosk or television set. IBM said the new technology eliminates the need for connecting wires between HD-TVs and set-top boxes, and allows for more convenient placement of devices in consumers' homes.
 
Read more 
Posted by: AT 10:26 am   |  Permalink   |  
Tuesday, 24 April 2007
SEATTLE, Wash. · MOD Systems, a provider of in-store digital media solutions, announced it will demonstrate its integrated hardware and software solutions for managing, merchandising and fulfilling digital media at KioskCom's Self-Service Expo on April 25-27 in Las Vegas. MOD Systems will be featured in the IBM pavilion, booth No. 255.

MOD Systems will demonstrate its integrated system for retailers to manage, merchandise and deliver digital media to customers. The system supports a wide range of consumer devices and delivery options, including CD and DVD burning as well as downloads direct to media devices such as MP3 players and media-capable mobile phones. MOD Systems' new hardware appliances, the MOD Point-Of-Decision device and MOD Store Server Appliance, will also be on display.
Posted by: AT 05:34 pm   |  Permalink   |  
Friday, 20 April 2007
Atlanta, Ga. — Vertical Alliance has opened its doors for business and is offering consulting and systems integration services to clients that are looking to add kiosk technology to their operations. This new company has deep roots within the kiosk industry. Vertical Alliance was formed by Peter Kaszycki, the founder and former president of Pro-Tech Solutions, an outdoor kiosk designer.
 
After 17 years of experience within Pro-Tech, and as a veteran of the kiosk industry, Peter saw the need to better assist clients at the front end of the kiosk selection process to insure that their kiosk initiative is successful.
 
"Vertical Alliance provides valuable insight and direction to clients that are considering the use of public-access kiosks within their business model," Kaszycki said. "We are oriented around the premise of providing clients with recommended solution sets that are specific to their stated objectives and goals."
 
Based in Atlanta, GA, Vertical Alliance has partnered with leading kiosk industry specialists relative to hardware, software and support services in order to bring the best solutions to its clients.
Posted by: AT 05:54 pm   |  Permalink   |  
Thursday, 05 April 2007
WATERBURY, VT · Logic Supply announced the addition of AOpen's Digital Engine, MiniPC and Mini-ITX mainboard product line. AOpen also has selected Logic Supply to be an authorized System Integrator for its embedded and MiniPC products.
 
The AOpen Digital Engine DE945 is a rugged, high performance Intel-based system in a 6.5-inch x 6.3-inch x 1.89-inch footprint that weighs less than 3 pounds. The AOpen MiniPC MP945 line offers Intel-based desktop products with a similar footprint and features an enclosure that balances ergonomics, size and function. Both systems include the Intel 945GM chipset, one Mini PCI slot, DVD-RW as well as extensive I/O that includes DVI, S-Video, GB LAN, USB, HD audio, firewire and more. The systems have the ability to add up to 2GB of memory as well as a notebook hard drive or flash disk.
 
"We are excited about the addition of the AOpen products to our portfolio," said Roland Groeneveld, president of Logic Supply. "Our customers now have more options for embedded applications such as digital signage, mobile computing, POS, kiosk and industrial automation. Linux and Windows embedded developers should see the multimedia and performance capabilities that these systems offer."
 
Chris Liu, AOpen's vice president of marketing added, "We see tremendous value in having Logic Supply as a System Integration partner. They have extensive experience in providing small form factor products for customers working in embedded markets. In addition, our MiniPC product, which was selected by CRN as one of the top ten products at the CES show, will offer their customers with a small, light, efficient, high performance solution."
Posted by: AT 06:00 pm   |  Permalink   |  
Thursday, 08 February 2007
Theindychannel.com: About 2,000 frequent travelers in central Indiana have signed up to use check-in kiosks and RFID cards to shorten their wait times at airport security points. The hardware is part of Indy's Fly Clear plan, the latest in a number of registered traveling programs that allow travelers to pay annual fees for shorter wait times in airports.
 
Read more
Posted by: AT 12:57 pm   |  Permalink   |  
Wednesday, 31 January 2007
TORRANCE, Calif. · Seiko Instruments USA Inc. Micro Printer Division, announced today it has signed a distribution agreement with Ingram Micro Inc., the world's largest technology distributor. This distribution agreement will be facilitated through Ingram Micro's Nimax Division, a leading distributor of automatic identification/data capture, POS and mobile computing products. 
 
Under this strategic distribution agreement, Seiko Micro Printer Division™ extensive line of reliable mobile printers, innovative portable desktop printers, and high-performance kiosk printers will be available to a significantly broader customer base throughout Latin America and North America, via Ingram Micro™ unparalleled pool of value-added resellers. SII Micro Printer Division has produced innovative thermal printing solutions for OEMs for more than 25 years.
 
"This initiative builds on our successful track record of offering proven, direct thermal printing solutions to industry-leading manufacturers in healthcare, self-service, point-of-sale, government, mobile workforce and other key markets," Bob Falco, SII Micro Printer Division manager, said.
 
SII Micro Printer Division is a global leader in high-performance, high-reliability direct thermal printing solutions, with over 50 million units deployed worldwide.
Posted by: AT 03:07 pm   |  Permalink   |  0 Comments  |  
Monday, 13 March 2006
AUSTIN, TX·March 13, 2006·Wincor Nixdorf, one of the world's leading suppliers of IT solutions for the banking and retail industries, today announced that Balducci's has selected Wincor's StoreForward POS software as the point-of-sale application for a chainwide rollout. Balducci's, one of the largest and most highly regarded specialty food companies in the U.S., will also install Wincor's BEETLE POS systems in new stores including its Food Lover's Market stores in Manhattan and Washington, D.C.
 
StoreForward POS is a robust, server-based Java® point-of-sale (POS) software application that is optimized for thin-client computing — lowering Balducci's total cost of ownership, while providing a more stable, robust operating environment.  Key features include a server-based architecture for greater system uptime and reliability; a powerful accounting system that provides real-time access to critical sales information, down to the store level; and a built-in SQL database with flexible, easy-to-use reporting functions.
 
For POS hardware, Balducci's selected the BEETLE /NetPOS systems with a sealed-chassis, which helps to prevent the intake of particulates that can damage the system. In order to optimize valuable and limited counter space, Wincor mounted the flat-panel display and printer on a swing arm above the counter.
 
"The reliability and stability of StoreForward POS running on Wincor Nixdorf hardware will greatly increase system uptime at Balducci's stores, helping us speed customers through the checkouts during peak shopping hours," said John Stroke, director of information services, Balducci's.  "By improving throughput, the new POS solution plays a key role in helping Balducci's increase customer satisfaction."
   
"Balducci's is an innovative specialty foods retailer, with loyal customers and a great brand reputation," said Doug Evans, vice president of retail, Wincor Nixdorf USA.  "StoreForward was the perfect solution for helping Balducci's lower their costs and further increase customer satisfaction.  Wincor's store system solutions are gaining significant market momentum in the U.S., as we continue to focus on helping retailers deliver a better customer experience and drive cost out of their business."
 
About Balducci's
Balducci's is one of the largest specialty food companies in the country.  Formerly operating under the names Hay Day Country Farm Market and Sutton Place Gourmet, the company was purchased in November 2003 by a group headed by Bear Stearns Merchant Bank.  Shortly thereafter, the company began a major repositioning of all stores under the Balducci's name, with the new tag line, "Food Lover's Market."  Balducci's flagship store opened in December 2005 in Manhattan, and an 11th store is set to open in Washington D.C.'s Penn Quarter later this Spring. For more information on Balducci's, visit www.balduccis.com.
 
About Wincor Nixdorf
Wincor Nixdorf is one of the world's leading suppliers of IT solutions to the retail and banking industries. The company's extensive portfolio, consisting of hardware products, software, consulting, maintenance and other services, is aimed at reducing the cost and complexity of business processes while improving customer service. Wincor Nixdorf is the world's third largest supplier of POS systems and automated teller machines and the number one supplier of POS systems in Europe (source: Clarendon Report, April 2005). With over 7,000 employees and net sales of €1,744 million last fiscal year, Wincor Nixdorf operates in over 90 countries with manufacturing plants in Germany and Singapore. Worldwide headquarters are in Paderborn, Germany and North American headquarters are in Austin, Texas. For more information, visit www.wincor-nixdorf.com/usa.
###
 
For Information Contact:
 
KK Walker
Wincor Nixdorf, Inc.
+1-512-252-5673
Karen.walker@wincor-nixdorf.com
 
Jeff Ketner or Catherine Seeds
KetnerBarnes, Inc.
+1-512-794-8876
jeff@ketnerbarnes.com
Cseeds@ketnerbarnes.com
Posted by: AT 01:30 pm   |  Permalink   |  
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