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News Archive |
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Monday, 12 May 2008
Progressive Grocer: Healthnotes, a provider of wellness marketing programs for food and drug retailers, has changed its name to Aisle7 in a new branding initiative designed to cater to the broadening health and wellness market — and shopper marketing initiatives — at retail. Healthnotes, known for providing educational content for in-store kiosks and retailers' Web sites, said it began expanding into a storewide marketing solution in 2006, and has seen over 40 percent annual growth in this segment of the business. Today Healthnotes/Aisle7 claims to be part of more than 2,500 retail implementations, including projects at nine of the top 10 U.S. supermarket chains.
Read more
Thursday, 20 September 2007
TORRANCE, Calif.·Seiko Instruments USA Inc. has introduced the APU-9347 3-inch direct thermal kiosk printer.
Developed for self-service applications, the printer delivers a minimum 150 kilometers of output and 1,000,000 cuts, representing a 50-percent life span improvement for the print mechanism and auto-cutter.
"The APU-9347 is a product of our commitment to listening to what customers want and developing innovative solutions to meet those needs," said Bob Falco, manager of Seiko Instruments Micro Printer Division, in a release. "The APU-9347 is an extremely reliable and cost-effective direct thermal printer for kiosk and ATM self-service applications."
Requiring no additional parts to support a 10-inch diameter paper roll, the printer accelerates transaction times with up to 8-inches (200 millimeters) per second print speeds, using tension control and a brake mechanism to avoid paper jams and wrinkled or illegible output.
The unit offers 203 dpi resolution, and supports a wide range of paper thicknesses and formats, for printing receipts, tickets, and labels. Connectivity is by USB or serial.
Tuesday, 08 May 2007
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Meridian's DS42 flatscreen kiosk.
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ABERDEEN, N.C. · Meridian Kiosks, a manufacturer of kiosks and self-service terminals, announced that all kiosk models will now come with an all-inclusive three-year warranty for enclosures and components. The warranty will be offered as a standard option at no additional cost for both off the shelf units as well as custom designs.
"MK's success to date has largely been due to our commitment to quality and a focus on the long-term success of our clients. Offering a full warranty is a tangible way to demonstrate that we stand behind our designs," said Chris Gilder, chief executive officer.
Meridian Kiosks is one of a handful of major kiosk manufacturers to do all design, fabrication and integration in house
Wednesday, 28 March 2007
WESTMONT, Ill. · Pendum Inc., a provider of ATM maintenance and armored service, announced a partnership with NRT Technology Corp. to provide service to NRT's line of multifunction kiosks for the gaming industry. The pairing of NRT hardware with Pendum's service capabilities is designed to serve casinos and other establishments seeking to maximize gaming activity and transaction revenue.
NRT's QuickJack Plus system allows gaming patrons to perform several tasks at a single user-friendly kiosk. Each QuickJack Plus unit is a fully functional ATM, giving patrons convenient access to their cash. The kiosk also has the capability to redeem slot machine tickets for cash, perform bill breaking and exchange foreign currencies. Furthermore, QuickJack Plus can be programmed to interact seamlessly with a casino's loyalty program. It was named the "Most Innovative Gaming Product" of 2003, and most major casinos in the United States already feature the QuickJack system.
As a strategic partner to NRT, Pendum is responsible for second-line hardware maintenance on QuickJack machines in nearly every U.S. market.
Due to the gaming industry's 24-hour operation and QuickJack's ease of use, the kiosks typically process an extremely high level of transactions compared to traditional ATMs in nongaming environments.
"The always-open nature of the casino environment demands that NRT machines stay available to customers at all times, and we embrace the challenge," said Fred Wich, vice chairman of Pendum. "As we continue to expand our presence in the gaming industry, we're proud to partner with a first-class company such as NRT."
Wednesday, 28 February 2007
SANTA BARBARA, Calif. · Esprida Corp., provider of remote-device management, announced the release of Esprida Enterprise 6.2, a software version that introduces several new features that reportedly tighten security, simplify kiosk management and lower service costs.
"As part of our commitment to continually advance this technology, we've incorporated additional value-driven capabilities in this release," said Anila Jobanputra, president of Esprida.
According to a news release, Esprida Enterprise 6.2 includes advanced administrative tools for transferring large amounts of data. Enhanced usability functions speed navigation through kiosk inventory and provide a more comprehensive system of alerts and notifications. Added to that are expanded out-of-the-box intelligence capabilities to track operational performance.
Tuesday, 28 February 2006
NORTH CANTON, Ohio · SSKA member Diebold Inc. signed a deal to purchase Genpass Service Solutions LLC, according to a news release issued Feb. 28.
An independent, third-party ATM maintenance and service provider, GSS was a wholly owned subsidiary of Genpass Inc., an ATM, EFT and debit-processing service provider that was purchased by U.S. Bank in May 2005. (Read also, Genpass' sale was no big surprise.)
As a result of the planned acquisition, Diebold will provide service for approximately 6,000 ATMs in 34 states, in addition to ATMs Diebold is already contracted to service throughout the country.
"Throughout Diebold's history, a strong service commitment to customers has guided our business," said Chuck Ducey, Diebold's vice president of global development and services. "Acquiring Genpass Service Solutions illustrates our dedication to providing our financial customers with the best service in the industry. This new addition to our service organization will enable Diebold to add nearly 100 highly skilled service professionals to our service team. This continued growth of industry knowledge will benefit each and every Diebold service customer."
An associated agreement between Diebold and U.S. Bancorp ($209 billion in assets), the sixth-largest financial services holding company in the United States, extends Diebold's service contract with its U.S. Bank subsidiary. The agreement renews Diebold's maintenance contract with the bank for a period of five years and contracts Diebold to provide service to more than 7,100 ATMs for U.S. Bank across the U.S.
Janet Estep, U.S. Bank's executive vice president of transaction services, said Diebold's acquisition of GSS makes strategic sense.
"We have had long-standing relationships with companies, including Diebold, to conduct the hardware servicing aspect of our ATM business, so it makes sense that we would continue to use our outside partners to provide that service following our acquisition of Genpass," Estep said. "Diebold is an ATM servicing leader in the financial industry, and its acquisition of the ATM maintenance side of Genpass is a good fit."
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