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News Archive |
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Thursday, 10 December 2009
L-1 Identity Solutions, a provider of identity solutions and services, today announced the release of automated kiosks for processing driver's license renewals and replacements. L-1 says the kiosks will first be deployed today at the Mississippi Department of Public Safety (DPS) headquarters in Jackson, Miss., and six additional kiosks will be rolled out at other DPS offices across the state by the end of December.
Stephen Simpson, commissioner of the Mississippi DPS, says that automating license renewals and replacements, which account for more than half of all license transactions, will benefit the DPS and its customers:
For us, this is more than just a technological innovation; the kiosks add a new dynamic to the way in which we interact with our customers. Automating the simple, yet time- and labor-consuming tasks of renewal and replacement will boost operational efficiencies while paving the way for reduced wait times, shorter lines and more quality interactions between our staff and the public. We have promoted the kiosks to the public over the last few months and the reaction so far has been very positive.
L-1 says the touchscreen kiosks feature a camera and biometric facial-recognition technology that matches the customer to existing photos in the DMV's database to confirm her identity. The kiosks also are equipped with credit/debit card readers and feature state-of-the-art security technology, the company says.
Wednesday, 09 December 2009
Working Solutions Ltd. has announced the release of its Kiosk Monitor Watchdog remote-management solution for Windows 7, part of the company's line of Acquire software products.
According to a news release from Working Solutions, Kiosk Monitor Watchdog is a locally installed solution that is able to lock down a kiosk, preventing local or remote access. The program performs automatic remedial actions and continually monitors and logs preconfigured trigger events or errors. It is available in a stand-alone "lite" version, which can be configured to send e-mail notifications, or in a "pro" version, which enables remote administration, diagnostics, an optional support "ticketing" module and SMS warning functions.
Working Solutions says the "pro" package, a "software plus services" model, also includes the Remote Services Manager (RSM), which is installed remotely from the kiosk and enables support personnel to see an array of information about the kiosk network, and the PLUS! Network. The network comprises hosted, secure servers that facilitate the back-up and storage of data and provides a secure tunnel through which technicians can remotely operate.
Tuesday, 24 November 2009
Comark Corp. has announced the release of a multimedia kiosk that allows customers to capture live video or photos in various backdrops using green screen technology and then share the content via e-mail or a printed postcard.
According to a news release from Comark, the kiosk features a built-in proximity sensor and a motion detector equipped camera to attract customers and save power during times of inactivity. The solution includes a 32-inch high-resolution LCD for advertising content, a 19-inch LCD touchscreen and a stainless-steel keyboard with a trackball mouse. Multiple software configurations and payment peripherals are available as well, the company says.
Tuesday, 24 November 2009
American Industrial Systems Inc., a manufacturer of LCD monitors and displays, has announced the expansion of its line of LED-backlit displays. The company says the LED display technology offers long life, high durability and low power consumption when compared to standard CCFL backlights and is available on 17-inch, 19-inch and 21.5-inch LCD screens.
The company says the product line supports multiple configurations and applications:
Several mechanical designs are available featuring LED displays including open frames, chassis, panel mount, rugged series, panel PC and tablet PC. All of AIS' industrial displays are built for long lifetime support and availability, high performance and reliable operation in industrial, commercial and military application. Additional options such as sunlight readable transflective films, privacy films, touchscreens, wide voltage-range boards, wide temperature range modules, and shock/vibration enhancements are all but a few of AIS’ line of enhancement technologies to cater the display to your exact application requirements.
Wednesday, 11 November 2009
Apollo Display Technologies Corp. today demonstrated its SteriLyfe SteriVision kiosk at the KioskCom Self Service Expo. The product features an automated hand sanitizer and offers full-color, high-definition displays for advertising to a captive audience.
The company says the solution runs on very little power and is able to run for 24 hours on batteries alone, in addition to being made from recycled plastics and Apollo's "green controller technology." The solution also features optional wireless and 3G connectivity, the ability to update content via USB or Ethenet, and optional transflective and sunlight-readability display enhancements.
Monday, 09 November 2009
Dynamic Card Solutions (DCS), a provider of instant card-issuance hardware and software, debuted its prototype instant-issuance kiosk system at last week's BAI Retail Delivery  conference. DCS' Ron Zanotti demonstrated the solution, which he said capitalizes on the personalization trend in the card market and allows financial institutions to create a one-to-one marketing solution and enhance relationships with their customers.
To use the solution, users simply verify their identities by entering an account number and a secondary form of identification, such as an account PIN. They then are able to choose from a variety of gallery images, which DCS can customize to include photos of local scenes or sports teams, for instance. A user can also create a card featuring a personal photograph uploaded to her account on the FI's Web site.
Zanotti says DCS showcased the prototype at BAI as a way to gauge the industry's interest in such a solution. Based on interest expressed by attendees from banks and credit unions, Zanotti says the company likely will move forward with development of the kiosk, with a potential launch in the second or third quarter of 2010.
The "automated card machine," as DCS has coined it, was manufactured by KIOSK Information Systems, and its user interface was developed in-house by DCS.
Monday, 09 November 2009
Home Media Magazine reports that MOD Systems will deploy its Retail Digital Content Distribution System, a digital movie-download kiosk, at six Blockbuster and Hollywood Video stores in Dallas, Seattle and Portland, Ore., by Nov. 13. During the trial deployment, the kiosks will offer more than 1,000 new release and catalog titles from Paramount, Warner Bros. and other studios, the report says.
Using the MOD kiosks, customers can download movie content to SD cards and then view the content on devices with SD card slots. The company tells Home Media that rentals will be tested at different prices, and customers will have access to the content for 30 days after purchase. Once a movie is viewed, it will be available for 48 hours before the included digital-rights management technology locks it, preventing further viewing.
Friday, 06 November 2009
Express Scripts Inc., a provider of pharmacy technology, and GreatWater Software Inc., a maker of patient self-service solutions, have launched a program that will enable patients to review options for reducing prescription costs when checking in for physician appointments.
According to a news release from the two companies, Express Scripts will utilize Greatwater's PatientPoint kiosk platform to present its members with information regarding their prescription benefit and prescription management options, such as generic drug and home delivery options.
Don Shaver, CEO of Greatwater Software, says the program will help patients understand and comply with their prescription options more easily:
An increasing number of physician practices are adopting self-service for functions such as patient registration, bill payment and appointment scheduling. Through this important collaboration, patients who are members of health plans that partner with Express Scripts will have access to prescription management options that make it more cost-effective and convenient for them to comply with their medication plans. At the same time, the initiative will provide Express Scripts with a centralized method for communicating with their member population at the point of care.
Friday, 06 November 2009
NCR Corp. and Evolution Robotics Retail (ERR) have announced the availability of ERR's LaneHawk loss-prevention feature on NCR's SelfServ Checkout terminal.
According to a news release from the two companies, LaneHawk combines video with patented object-recognition technology to detect and identify items left in the bottom of shopping carts during checkout. The system alerts cashiers and automatically enters the items into the shopper's order. ERR says unnoticed bottom-of-the-basket relate to $3,500 in losses per checkout lane each year.
Joe Saccomanno, NCR's industry marketing director, says LaneHawk also helps speed and improve the customer checkout process:
In addition to reducing shrinkage, effective bottom-of-basket detection can contribute to faster checkout and enhanced customer satisfaction. We’re pleased to add this advanced loss-prevention technology to the list of third-party NCR-compatible solutions.
The companies says LaneHawk will demonstrate the technology with the SelfServ Checkout solution at NCR's booth at the National Retail Federation convention in January.
Friday, 30 October 2009
Working Solutions Ltd. has released the latest version of its CyberBrowser Internet browser for kiosks, the company announced in a news release.
Working Solutions says the product is developed exclusively for use in kiosk applications:
Because it concentrates on kiosk requirements and not desktop user functions, CyberBrowser's streamlined setup makes for a rapid configuration, providing a user-friendly interface that is designed exclusively for interactive, touchscreen kiosks. Capable of displaying exactly the same Web content as Microsoft's Internet Explorer, CyberBrowser enables the kiosk owner to decide which features and Web site their users will be allowed to access.
According to the release, CyberBrowser's features include an attraction mode, start page, surfing permissions and download management, among others. The product also integrates Sentinel, the security software behind the Acquire Kiosk Developer Solution. Working Solutions says Sentinel is a separate, secure software that locks down the kiosk and prevents unwanted access from either local or remote agencies.
Working Solutions says CyberBrower can be purchased at the new Web site, CyberBrowser.net.
Thursday, 29 October 2009
ID TECH, a manufacturer of custom and standard POS and self-service peripherals, has announced the release of its SecureMag magnetic-stripe reader.
According to a news release from ID TECH, SecureMag supports Triple DES and AES encryption technology with Derived Unique Key per Transaction (DUKPT) key management. The product can function as a standard reader or be permanently configured as a secure encrypted reader and provides for factory or customer key-injection options. Each reader has a unique, protected internal serial number, assigned for tracking and security purposes.
Gerry Knight, business development director for ID TECH, says protecting card data from the first step of the transaction is critical to combating the overall issue of card fraud:
"Data encryption from the magnetic reader is a significant step in protecting customers' card data, and we believe that SecureMag provides the best solution to this critical step in closing that loophole in point-of-sale transactions."
Thursday, 29 October 2009
A new deli kiosk from NEXTEP was recently featured on WTWO-TV in Terra Haute.
"Once people use this system, they will not order any other way," said deli manager Cindy Clark "Every one of them just raves about it."
You can watch the video here.
Monday, 26 October 2009
D2 Sales LLC today announced that Beaumont Hospitals, located in Troy, Mich., will deploy D2's My Patient Passport Express kiosk for its patient check-in program.
According to a news release from D2, the My Patient Passport Express kiosk enables hospital patients to check in for appointments, make co-payments, update their medical records and schedule future appointments.
Sandy Nix, CEO of D2 Sales, says the kiosk solution will streamline the healthcare process for patients and staff:
D2's purpose-built healthcare kiosks allow patients a choice when registering, updating their records and making co-pay payments, providing a quicker and more efficient check-in process. We are delighted Beaumont Hospitals chose to partner with D2 in bringing this added convenience to their patients and staff.
Thursday, 22 October 2009
Digital-download kiosk provider MOD Systems Inc. has announced that CEO Anthony Bay will speak at William Blair & Company's 12th Annual Private Equity Conference next week. According to a news release from MOD, the event brings together more than 50 cutting-edge companies and more than 400 investors from leading private equity firms.
MOD says Bay will share with investors how the company is capitalizing on digital delivery trend in the entertainment segment:
At the conference, Bay will discuss how the MOD Retail Digital Content Distribution System helps retailers bring an expansive library of digital content into their stores, enabling consumers to browse, pay and download content from touchscreen kiosks. He will also address the future of movie and music downloads to flash-based storage and revenue opportunities in digital content delivery for retailers, device manufacturers and content providers.
The conference will take place Wednesday, Oct. 28 at the Four Seasons Hotel in Chicago.
Thursday, 15 October 2009
USA Technologies Inc., a provider of networked cashless payments systems for vending machines and kiosks, today announced it has surpassed $5 million in cashless micro-transactions processed through its network in a single month. The company reached the milestone in September, when it processed a record 2.7 million transactions.
Stephen P. Herbert, president and COO of USA Technologies, says the milestone illustrates that consumers will continue the trend toward cashless transactions:
The $5 million processing milestone … (confirms) that consumers overwhelmingly prefer to use their credit and debit cards for everyday purchases and are increasingly more comfortable using them at self-service retail outlets like vending machines.
USA Technologies supports cashless transactions on 57,000 devices in the U.S. and Canada for more than 600 clients, the company says.
Wednesday, 07 October 2009
The ng Connect Program today announced a new proof of concept developed by The MediaTile Co. in collaboration with Alcatel-Lucent. The program members have announced the first "HumanKiosk" prototype, a digital signage solution with integrated 4GVideoPresence technology.
According to a news release from MediaTile, the HumanKiosk will enable brands, retailers and other vendors to influence consumers where and when they shop. It combines out-of-home digital promotions with a way to connect personally with consumers who are purchasing products in-store, at the point of decision.
The HumanKiosk leverages 4G/LTE technology to deliver a live, two-way in-store video session between a consumer with a product question and a representative of the product or service.
A customer seeking information about a prescription after an in-store pharmacist has left for the day can simply tap the touchscreen to establish a live visual and audio connection with a pharmacist or product expert at another location.
MediaTile says setting up the fully integrated solution requires nothing more than a standard power outlet, making it easy to deploy in almost any environment.
With 4G/LTE technology, no on-site networking infrastructure or I.T. services are required to set up and use the HumanKiosk.
Simon Wilson, chief executive of MediaTile, believes solutions like HumanKiosk could permanently change the digital signage market:
With more than 155 million estimated viewers each month in the U.S. now watching digital signage networks as part of their daily routine, adding 4G/LTE into the equation means these viewers will be able to interact directly with the vendors whose products are onscreen. 4G/LTE and technologies, such as 4GVideoPresence, will fundamentally change the digital signage market as we know it today, and allow brands to re-engage and interact with consumers in a more personal, face-to-face manner.
The HumanKiosk, with its 4GVideoPresence capabilities, is just one of many digital signage configurations possible using 4G/LTE technology. With its massive bandwidth and persistent IP-connection, 4G/LTE-equipped digital signs will support a variety of rich media services, including on-demand video requests, live emergency video broadcasts, one-to-many broadcasts, one-to-one broadcasts, rich-media services and other significant communication enhancements.
Derek Kuhn, vice president of the Emerging Technology and Media Group at Alcatel-Lucent and a founding member of the ng Connect Program, says the long-term viability of 4G/LTE technology adds value to digital signage solutions:
By adding 4G/LTE networking directly into digital signage solutions, such as those developed by ng Connect member MediaTile, network operators will be able to provide a new level of experiential content for their customers. With more and more customers deploying 3G networks today, providing a built-in roadmap to the future with 4G/LTE adds tremendous business value and investment protection to digital signage about which customers are already ecstatic.
Monday, 05 October 2009
EcoATM, a San Diego-based maker of automated "eCycling" stations, has announced the deployment of its first kiosk for electronic waste recycling at the Nebraska Furniture Mart in Omaha, Neb.
According to a news release from ecoATM, the kiosk offers to buy back used mobile phones, giving consumers a financial incentive to recycle the devices. The kiosk soon will support other consumer electronics as well, ecoATM says.
Mark Bowles, ecoATM's chief executive, says consumers have responded thus far:
We are extremely pleased with the initial results and consumers' delight with the system. EcoATM's solution finally makes it easy for consumers to give their used phones a second life or to recycle them. Over 100 million used but still valuable phones are quietly retired to closets and drawers each year in the U.S., where they decay into zero value and then enter our landfills years later. Our automated ecoATM provides consumers and retailers an easy, convenient, incentivized method to convert those devices into real money instead of toxic waste.
In addition to the Nebraska deployment, ecoATM has announced it is a finalist for San Diego's Most Innovative New Product Awards, a competition run by the city's CONNECT organization, which promotes innovation as a foundation of the region's economy. EcoATM says the award winners will be announced in December.
The company says it plans to launch additional "eCycling" stations with retailers in San Diego, Boston, Dallas and Seattle.
Tuesday, 29 September 2009
Atlanta-based SoloHealth has announced that regional grocery chain Schnucks Markets Inc. will deploy SoloHealth's EyeSite vision-screening kiosks at 30 of its St. Louis-area stores.
Bart Foster, founder and chief executive of SoloHealth, says many people don't realize they may be at risk for eye problems:
Too often, people don't realize that their vision may deteriorate so slowly that it may be imperceptible. They may think they have 20/20 vision, but in reality, eye disease may be forming. In fact, of the 175,000 people tested in our home base of Atlanta, 25 percent had never had an eye exam despite, in many cases, having risk factors such as family history of eye disease. By partnering with Schnucks, we hope to encourage those in the St. Louis area to take a brief moment to stop by our free kiosks and make their vision health a priority. By taking care of our eyes today, we can help to preserve the gift of sight for years to come.
The EyeSite kiosk provides a free, interactive vision test that assesses risk of eye disease and provides relevant eye health information and lists of local eye care providers. The kiosk prints a customized report of the test's results for users to share with their eye care professionals.
Friday, 25 September 2009
Tempe, Ariz.-based Phoenix Kiosk has announced a new line of self-service kiosks.
According to a news release from Phoenix, its new CORE kiosks are available in wall-mounted or freestanding models, and deployers have a choice of materials and colors for the enclosure's front panel.
Alan Work, Phoenix Kiosk's chief executive, says the new product line offers deployers a modern, yet practical, option:
The CORE line offers a sleek new look for kiosks, and we are proud to make these products available to the market. The CORE line presents important characteristics for kiosk design and manufacturing and clearly demonstrates how we differ from those in our industry by using unique materials and aesthetic designs that are highly functional and contemporary.
Phoenix says the CORE kiosks also are available with a "Glowgo" option to give the appearance of a laser-etched acrylic logo on the kiosk's enclosure, backlit by a colored LED.
Friday, 11 September 2009
IER, a developer of self-service solutions for the transportation vertical, has announced it will install 46 self-check-in kiosks at the Norman Y. Mineta San Jose International Airport, in addition to the 15 it initially deployed at the location. According to a news release from IER, the order for the deployment comes from AirIT, an integrator of information technology to the air-transportation industry.
IER says the kiosks, which will be both desk-mounted and standalone, will be equipped with its common-use self-service, or CUSS, platform, enabling their shared use by passengers, regardless of which airline they're using.
Bob Swensen, operations manager in charge of the airport's $1.3 billion terminal-area modernization program, says the deployment will help advance the CUSS initiative that the International Air Transport Association has spearheaded:
IER has demonstrated close support to our airport and our airlines to enable CUSS to become a reality in San Jose. SJC (the San Jose airport) is truly a common-use airport from counter to gate, and the expansion of the use of CUSS kiosks is a key part of our vision to create a very efficient airport benefiting passengers and partners alike.
According to the release, IER is collaborating with the IATA to bring CUSS to more and more airports:
As CUSS check-in undergoes an accelerated phase, IER has been involved with IATA in creating the CUSS standard and has gained an extensive experience in this field resulting in a comprehensive range of solutions including hardware, middleware and customized self-service applications.
Friday, 04 September 2009
The United States Army has deployed 10 "OneStop Army" kiosks at high-personnel-traffic locations at Fort Lewis in Washington state.
According to an article on the Army's Web site, www.army.mil, the kiosks, made by DynaTouch, feature an Interactive Customer Evaluation, or ICE, system, as well as payroll information, on- and off-post housing details, recreational information and more. The machines are equipped with touchscreens, keyboards, printers and volume and text-size controls.
DiAnn Sanders, management and program analyst with the Plans, Analysis and Integration Office of the Army, says the kiosks were designed to be user-friendly for all Fort Lewis residents:
We wanted to make sure the kiosk machines (are) able to service everybody on the installation. So if you're a retiree and want to know the services available, this kiosk is loaded with information that covers every service on Fort Lewis. It helps you make appointments … for example.
Sanders also says the deployment is meant to help Fort Lewis soldiers make an impact in their community:
We want to tell every customer, you're the proponent for this machine on Fort Lewis. We want your feedback. We want to (tell) soldiers … that this is the information that will be helpful to you and your family.
Monday, 24 August 2009
VeriFone Holdings and PROSA, a Mexico-based electronic switch processor, have introduced an ATM-kiosk hybrid with cash dispensing and deposit functionality, designed for the Latin American market. According to a news release, PROSA plans to roll out the kiosks at retail locations throughout Mexico.
The MX ATM features a number of customizable functionalities, including cash dispensing, balance inquiry, mobile top-up, bill payment, coupon redemption and prepaid card reloading. Miguel Angel Balcazar, PROSA's executive director of new business, says the kiosks will help retailers reach their customers better and save money:
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VeriFone's MX ATM provides PROSA with a new solution to increase customer loyalty, reduce operating costs and expand our reach to dispersed points of service.
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The MX ATM also can be configured to include barcode and biometric readers as well as coin acceptors.
Tuesday, 07 July 2009
BOURNE END, England — Zebra Technologies Europe Ltd., a global leader in specialty printing and automatic identification solutions, today announced the immediate availability of the Zebra Kiosk Print Station. This all-in-one kiosk solution is a compact enclosure that can house a Zebra TTP 2000 series kiosk printer and a roll of media and has a mounting for a compact touchscreen kiosk computer. It can be integrated with a touchscreen out of the box, without the long lead time and high cost associated with a custom solution.
"As customer self-service applications increase over the years, retailers are keen to develop cost-effective solutions that improve store efficiencies and at the same time increase customer satisfaction," said Rod Rodericks, vice president and managing director, EMEA, for Zebra. "Until now, most kiosk enclosures had to be custom built, causing long deployment times, which has led to lost sales opportunities and a decrease in customer confidence. The Zebra Kiosk Print Station allows even the smallest retailers to realize the benefits of self-service solutions immediately."
According to a news release, the Zebra Kiosk Print Station can be easily mounted on a wall or pole, freeing up valuable floor and counter space. The Zebra TTP 2000 receipt kiosk printer is kept secure in a lockable enclosure along with the associated media. Retailers can choose from a variety of media options depending on their needs, including four different receipt label widths. The IBM AnyPlace or Motorola MK Series are both compact, interactive self-service devices that can be securely fastened to the Zebra Kiosk Print Station.
The Zebra Kiosk Print Station, combined with the Zebra TTP 2000 unit, supports a range of applications, such as extended aisle, wayfinding, deli self-order, gift registry, loyalty and discount vouchers and recipe/wine search.
Tuesday, 07 July 2009
ST. PAUL, Minn. — 3M Library Systems has announced the upcoming release of a new version of its library self-checkout station at the American Library Association’s annual conference, held July 9-15 at McCormick Place in Chicago.
According to a news release, the newest version of 3M’s Checkpoint EM Self-Checkout Station is value-priced to offer a cost-effective solution for the protection and efficient management of library collections. The company says the lighter weight Universal Self-Service, or USS, Station helps increase ease-of-use and reduce unwanted alarms to improve the user experience. The EM Self-Checkout can help reduce waiting lines for checkout, improve customer service and helps increase patron privacy. The USS Station is exclusively distributed by 3M Library Systems.
Wednesday, 01 July 2009
TEMPE, Ariz. — Phoenix Kiosk Inc., an Arizona-based self-service hardware and software developer, today announced the launch of the Celsius kiosk model, the first in a series of outdoor kiosks manufactured by the company.
According to a news release, the Celsius can be used in extreme temperatures, enabling self-service and digital signage applications to be placed in a wide variety of outdoor settings. The ruggedized unit can withstand environments ranging from 32 deg. F to 110 deg. F, all while still being fully functional for public use. The Celsius is built with features such as weatherproof speakers and a viewing-area visor, allowing it to be placed in high-traffic outdoor areas without the fear of weather damage.
“The Celsius is a breakthrough for our company” said Alan Work, CEO of Phoenix Kiosk Inc. “The market for outdoor kiosks continues to grow, and Phoenix Kiosk is excited to be setting yet another trend in the kiosk and self-service market. The Celsius will change the way people think of open-air kiosks from both a cost perspective and a style perspective.”
Wednesday, 01 July 2009
MILFORD, Conn. — EAO Switch, a global supplier of human machine interface systems and components, today announced a line of new options for its Series 61 industrial actuators. The new components provide ergonomic and performance-enhancing solutions for new and existing panels in most industrial environments.
According to a news release, the new product offerings include flush-mounting actuators, available in standard mounting sizes and with the ability to be fitted with different illuminated lenses to create an attractive halo-style glow, laser-engraved symbol or central dot. These illuminated symbols enhance the aesthetic design of a control panel and improve industrial ergonomics.
An aluminum dome lens also is available in blue, green and red and is ideal for public use applications that require an attractive pushbutton to focus the user’s attention. The company also offers a 30mm mushroom-head pushbutton that is useful for palm-push operation switches, which are found on emergency-help points and access control machines.
Wednesday, 01 July 2009
MUMBAI, India — Hashtech, a self-service applications provider, has announced the launch of its Nano line of kiosks. According to a news release, the kiosks are specifically designed for the Indian environment, are rugged so as to withstand extreme conditions and incorporate advanced technology, including thin client and Atom processors. The company claims the kiosks cost between 50 percent and 60 percent less than other kiosks in the market.
“We have been able to achieve these prices by taking advantage of new technologies like thin client and the Atom series of processors,” said Harish Sukhwal of Hashtech. “Apart from the low cost of acquisition, the new kiosks also have low overall cost of operation due to their frugality in consuming power.”
The four machines launched today include the HSK Nano DW 0901, the HSK Nano DF 0911, the HSK Nano ZW 0921 and the HSK Nano ZF 0931.
Thursday, 25 June 2009
FRESNO, Calif. — Continental Prison Systems Inc., provider of the EZ-Card and Kiosk technology for cashless solutions, today announced a strategic alliance with FSH Telecom. Based in Chicago, FSH Telecom is a premier provider of telecommunications services for the detention and correctional markets.
According to a news release, under the strategic alliance, FSH Telecom has been awarded a contract for the Pima County Jail in Tucson, Ariz., to provide all of FSH's Telecom phone system services, as well as EZ Card and Kiosk's full complement of services. Pima County jail has 2,355 beds, and the facility releases more than 140 inmates per day. FSH and CPSI will implement the EZ Release Card and install three kiosks at the main jail facility's booking area, holding area and lobby. One kiosk also will be installed at the Mission Street Work Release Center for work release payments by accepting employer's checks, money orders, credit/debit cards and cash.
"CPSI is looking forward to launching its EZ Card and Kiosk products and services at Pima County Jail with the business association through FSH Telecom, a real leader in the phone system service business for the correctional industry," said Kirkton Shoop, vice-president of business development for CPSI. "This will be the first of many correctional facilities around the country that EZ Card and Kiosk and FSH Telecom join forces on."
Tuesday, 23 June 2009
BOWLING GREEN, Ky. — Pan-Oston, a leader in smart retail counter and checkout solutions, has introduced a kit that enables retailers, healthcare providers, airlines, hotels, libraries, businesses, government agencies and private service organizations to unobtrusively and directly assist hearing-aid wearers.
According to a news release, the Shop Hear and Service Hear upgrade kits combine sophisticated electronic induction loop circuitry with a system’s amplifier, microphone(s), power and connecting cables and signage to quickly convert any self-service or self-checkout counter to a hearing impaired-friendly point of communication.
The induction loop technology used in Shop Hear and Service Hear kits works with T-Coil technology, which is built into the majority of hearing aids. Deployers can identify the service positions by marking them with the internationally recognized symbol for T-Coil technology. By switching their hearing aids to the T position, customers enjoy direct, clear and confidential one-on-one communication without the interference of background noise or music.
Shop Hear and Service Hear upgrade kits easily integrate with virtually every existing counter or checkout/service technology available today. Companies and organizations using the Shop Hear or Service Hear kits will provide a valuable community service to a large segment of the population and comply with the Americans with Disabilities Act, said Jim Vance, president of Pan-Oston.
Tuesday, 23 June 2009
LOUISVILLE, Ky. — In an entry posted today on his blog, BarryJudge.com, Best Buy’s chief marketing officer announced a test of video game trade-in kiosks in several of the retailer’s Texas locations. Last month, Wal-Mart announced a similar test in 77 of its stores, in partnership with entertainment kiosk company e-Play.
“As we continue to explore new ways to make our customers happy, Best Buy is moving into the used games market. This week, several of our Dallas and Austin stores will test a kiosk-based model that allows customers to insert their used games into a kiosk that will scan it for functionality, and immediately issue a voucher that is instantly redeemable for a Best Buy gift card."
Monday, 22 June 2009
BRADENTON, Fla. — SteriLyfe LLC has introduced the latest addition to the STERISTATION line of hand sanitizing/advertising kiosks. STERISTATION Jr. has a smaller footprint than its predecessor, as its height and base areas have been reduced by 40 percent. The kiosk is 50 inches tall and 15 inches wide at its base and has a one-piece design that allows for easy set-up.
According to a news release, the STERISTATION kiosks offer advertising space for custom signage and graphics and can be a revenue-generating vehicle for retailers, who can integrate coupon dispensers, brochure holders, business card dispensers and menu boards if desired. The kiosks are made from lightweight, recyclable plastic and come standard with built-in, touchfree hand-sanitizer dispensers, which are connected to five-liter cartridges that can handle more than 5,000 uses.
"Now more than ever is the time to use the first line of defense and the No. 1-recommended tool against the spread of infections and disease in all public places," said David J. Stob, president of SteriLyfe. "Areas such as restaurants, schools, buffet lines, hospitals, airports, train stations, food courts, shopping malls, cruise ships and sports areSteriLyfe intros small-format hand-sanitizing kiosknas are just a few of the numerous areas STERISTATION can be placed for providing a hand hygiene tool with the added benefits of advertising and promotion."
Wednesday, 17 June 2009
TROY, Mich. — NEXTEP SYSTEMS, a leading provider of automated deli ordering solutions, recently announced release 4.0 of its Deli 1-2-3 self-order product suite. The product incorporates significant new features, including support for handheld line-busting tablets, repeat orders on the kiosks and online ordering, interface to Invatron PLUM scale system and interface to ScaleVision scale system.
Customers who prefer touchscreen kiosk ordering now can look up and quickly repeat previous orders using either their loyalty card or mobile phone number. With Repeat Orders, ordering from the deli takes shoppers less than 30 seconds. The Invatron PLUM and ScaleVision interfaces provide synchronized product pricing and inventory management through Deli 1-2-3. When a retailer updates pricing and availability in its point-of-sale and scale systems, it is immediately reflected on the kiosks, tablets and online ordering interfaces.
Friday, 05 June 2009
BOWLING GREEN, Ky. — Pan-Oston, a leader in smart retail counter and checkout solutions for more than 40 years, has introduced the newest model in its Utopia self-checkout product range.
According to a news release, Utopia’s Auto Attendant conversion kit is a self-checkout solution designed exclusively for independent grocers with four to six lanes. With the same footprint as a traditional cash stand, the Auto Attendant easily can bolt onto an existing lane.
“Pan-Oston’s new Utopia Auto Attendant self-checkout is an N.G.A. exclusive product,” said Frank DiPasquale, executive vice president of the National Grocers Association. “The Auto Attendant conversion kit gives our members with four to six lanes all the operating and customer satisfaction benefits of self-checkout at a very reasonable cost and the ability to reuse their existing checkout lane and peripherals.”
The Auto Attendant is built upon the market-proven Utopia self-checkout platform, a plug-and-go solution that works with both Microsoft.NET and Linux software; uses bank note recyclers; and offers grocers a choice between “scan, bag and pass” lanes, traditional modular units, in-counter or counter-top units and cashier-optional models.
Utopia works with 98 percent of POS software and has the lowest attendant intervention rates in the industry.
“Our Auto Attendant was developed to give smaller grocers all the benefits of self-checkout. By using their existing lanes and peripherals, the cost of entry is much lower,” said Jim Vance, president of Pan-Oston. “And with a bank note recycler in their Utopia Auto Attendant, they can reduce their cash-till requirements by thousands of dollars.”
Monday, 18 May 2009
BayouBuzz.com: New Orleans Mayor C. Ray Nagin has announced the deployment of City of New Orleans kiosks at all local Winn Dixie grocery stores. The kiosks will allow citizens to access city services online to complete tasks such as paying parking tickets, obtaining permits, reviewing the status of city projects and registering for the City Assisted Evacuated Plan before hurricane season. Similar kiosks are already in use at New Orleans’ City Hall.
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Thursday, 14 May 2009
Sun Journal (Maine): The founders of the Northern Forest Canoe Trail in Fryeburg, Maine, unveiled Wednesday an unconventional kiosk deployment along the 740-mile-long canoe and kayaking trail, which runs from the town of Fort Kent, Maine, to Old Forge, N.Y.
The informational kiosk is set within a 16-foot canoe held up by two posts and placed at the entrance of the Maine Visitor Information Center, near the state’s border with New Hampshire. The idea is to attract the attention of paddlers and inform them of the ample canoeing and kayaking opportunities in the state.
Though the organization has deployed other informational kiosks along the trail, this is the first to incorporate a canoe. Founders hope the deployment will inspire more creative information displays regarding the state’s outdoor recreation.
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Tuesday, 12 May 2009
Skokie Review: Two groups of University of Illinois students have been awarded more than $7,000 in tuition credits for their environmentally friendly kiosk designs in the school’s first Sustainable E-waste Design Competition, held April 16. Taking top honors in the competition’s “Artist/Designer” category was a small-footprint visitor-information kiosk made from re-used steel computer cases featuring recycled materials that include a CRT monitor, motherboard and hard drives, as well as navigation tools made from discarded computer mouses and keyboard components. Also recognized, in the “Technical/Geek” category, was a kiosk made from repurposed e-waste and designed to encourage the recycling of everyday consumer materials, such as bottles, cans and paper.
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Friday, 08 May 2009
LAS VEGAS – KioskCom newcomer Parkeon exhibited Thursday the Strada, an off-board ticket-issuance and fare-collection solution built by Flextronics.
The kiosk sells and dispenses up to five different fare types, and accepts a variety of payment types, including coins, bills, credit/debit cards, smart cards and contactless bank cards.
The small-footprint Strada is powered by a solar panel on top of the machine, with the option to utilize AC power, and uses two-way wireless communication to allow for remote management of the system, including real-time alarm notification, transaction reporting and event history.
Tuesday, 28 April 2009
Gizmodo: A couple of researchers at Carnegie Mellon University, tired of the screen vs. button debate, have decided to do away with the distinction entirely. For such an ambitious goal, the solution was extremely simple. A hard acrylic chamber, perforated with set button shapes, is surrounded by latex on both sides. A pneumatic pump pressurizes or depressurizes the central chamber, either depressing or lifting the areas above the button holes. Display duties are carried out through rear projection, and (multi)touch tracking is dealt with via finger-tracking cameras.
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Wednesday, 22 April 2009
The Dallas Morning News: J.C. Penney is melding its online and in-store presence with something it calls a "smart fixture," a device that hasn't been given a permanent name. The door-frame-sized black structure has a neon light perimeter. Its 52-inch touchscreen runs an application that allows shoppers to scan an item to learn about the item's features, colors, sizes and even washing instructions, and that information can be e-mailed. Future smart fixtures will have credit-card readers attached, making them shopping kiosks controlled remotely from Penney's headquarters. Multiple fixtures may be clustered into self-service checkouts that can be monitored by one associate, similar to how supermarkets do it.
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Wednesday, 15 April 2009
Chicago Tribune: In the market for a Bentley sports car, a Jean Paul Gaultier dress or a cell phone, but don't feel like dealing with a pesky salesperson? Literally at the touch of a button, visitors to the Mondrian South Beach can buy those items — as well as more prosaic hotel gift-shop staples like toothbrushes — from a new lobby vending machine called a Semi-Automatic.
In a postmodern echo of the early 20th century's Automats, the Semi-Automatic peddles a jumble of more than 60 items priced between $10 and $1.2 million in a large, sleek rectangular display.
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Wednesday, 15 April 2009
ABERDEEN, N.C. — Meridian Kiosks LLC announced that it is certified to the ISO 9001:2008 standard. The standards represents an international consensus on good management practices with the aim of ensuring that the organization can consistently deliver the product or services that meet the client’s quality requirements. The certification of compliance with ISO 9001:2008 recognizes that the policies, practices and procedures of the company will ensure consistent quality in the design and manufacture of kiosks.
"Our team does a tremendous job of designing and building kiosks on a day to day basis to meet and constantly exceed our client’s expectations. We wanted to obtain the ISO certification to be able to demonstrate that we are committed to continual improvement in every part of our business and have the processes in place to accomplish this," said Chris Gilder, Meridian Kiosks chief executive.
The Meridian Kiosks ISO registration covers sales, design, manufacturing, assembly and shipping.
Monday, 06 April 2009
Finextra: NCR Corp. today announced that Banque Saudi Fransi is rapidly expanding its branch network in Saudi Arabia following trials of the first completely self-service 24-hour branches, branded "Fransi Connection," which were designed by NCR.
BSF's existing manned branches also have been remodeled by NCR to provide customers with self-service access to a wider range of quick and simple transactions, freeing up staff to focus on customer acquisition and product cross-selling.
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Monday, 30 March 2009
New York Times: Sales clerks still ask customers, “May I help you?” on the floors of many department stores, but some shoppers may soon choose to be served instead by a computer kiosk with clever software. The new kiosks aren’t the stodgy kind that have long dispensed boarding passes, train tickets and family snapshots. Instead, they have sleek lines and large touch screens — as well as software that, depending on the application, can recognize customers, know what they’ve bought in the past, point out bargains and even let them try out virtual clothing, hair colors and cosmetics onscreen.
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Monday, 23 March 2009
KENT, England — POS and printer manufacturer DED has launched the NP2511V and NP3511V 2-inch and 3-inch thermal kiosk printers, designed for use in vertically challenging applications. Specifically designed to be mountable in kiosks where space is limited, the printers offer vertical paper mounting as a standard feature. Speed is almost 8 inches per second on a variety of paper weights, including tickets, with a width of up to 3.27 inches.
According to a news release, additional features include a lock-free cutter capable of a full or partial cut, drivers for XP/2000/Vista and Linux CUPS, and a choice of RS232C or USB interface.
Thursday, 19 March 2009
BELLEVUE, Wash. — DropStation Inc., a provider of secure package pickup and drop-off stations, has announced the availability of its Supply Station self-service order retrieval solution.
According to a news release, the Supply Station system is equipped with 22 electronic delivery lockers and a touchscreen kiosk. It serves as an outdoor mechanism for customers to pick up their maintenance and repair orders any time, day or night, without having to visit the Will Call window. Customers can routinely use the station to pick up repaired motors pumps, HVAC equipment, hand tools, power tools and other industrial materials.
"DropStation is very pleased with the Supply Station and gauging by the response of the major players in the maintenance, repair and operations (MRO) market, we believe it will be a popular solution to create efficiency and expand operating hours," said Dan Wilson, chief executive of DropStation.
The various locker sizes in the Supply Station facilitate a wide variety of order sizes and the machines are made in the U.S. The supply station ships with standard software loaded on the kiosk and is driven by a 15-inch touchscreen monitor. Orders are initiated via a Web portal from a standard Web browser and replicated on the Supply Station using a secure Internet connection. Once the order is placed in the locker, the customer gets notified for pickup via e-mail or text messaging.
"Today MRO customers are requiring more efficient ways that enable them to make smart delivery decisions and our technology will allow the retailers to be more responsive," said Darren Murrey, founder and president of DropStation. "This is the same phenomenon we have seen in various markets such as self-service checkout, and most recently, DVD rental kiosks. By enabling customers to make their own schedules and delivery choices, retailers are gaining competitive advantage."
Wednesday, 04 March 2009
Austin (Texas) Business Journal: The Austin, Texas, city council is considering a proposal that would deploy 750 solar-powered parking kiosks to the downtown area. The kiosks would replace 3,800 13-year-old parking meters, which will experience roughly 16,000 failures this year, according to predictinos. The parking meters are no longer supported by manfacturers, so replacement parts will soon be unavailable. The proposed solar-powered kiosks would each cover an entire block face and would allow users to pay via credit and debit cards, in addition to coins. The kiosks would issue printed receipts, which the user would them place on his or her dashboard.
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Tuesday, 17 February 2009
South Florida Sun-Sentinel: Palm Beach and Broward counties are redoubling efforts to install self-service checkout machines in their libraries. In Palm Beach County, 11 of the kiosks have already been installed, and there are plans to add another 20 by next year, said assistant library director Sharon Hill. She said the county is not using the machines to cut positions.
"We are not replacing staff with self-check machines, we are changing our staffing models," she said. "We've cut back on the number of new positions because of self-checks. They have given us the luxury of not having to find and pay for more people."
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Tuesday, 03 February 2009
AutomatedBuildings.com: Companies that keep pace with accelerating technological change grab market before stragglers even realize their core business has stepped sideways. Now, those forward-thinking companies have another technology to look to: so-called "robot" kiosks. Forces are converging to pull mobile robots into facilities. For example, some experts say kiosk-style mobile robots could act as tour guides for visitors in some buildings.
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Monday, 02 February 2009
New (Malaysia) Straits Times: More than 50 investors are crying foul after they were swindled out of RM 12,000 (U.S. $3,300) each that they invested in a what they thought was a self-service "dream project." The project in question was a kiosk where the public could pay their utility bills and purchase airline and cinema tickets. Each investor was promised something between RM 1,000 (U.S. $277) and RM 4,000 (U.S. $1,100) monthly in commissions from the payment of utility bills, airline tickets and prepaid telephone top-ups. After making the full payment, the investors were told to wait for 14 days for a full briefing on how the kiosk functioned and how the commissions would be paid. However, no such briefings were held.
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Friday, 30 January 2009
MECHANICSBURG, Pa. -- Versatile Systems Inc. has announced that Mohawk, a commercial and residential flooring retailer, has made it easier for consumers to see their credit availability through an in-store credit kiosk that processes information quickly, while giving customers privacy and security.
According to a news release, this credit information system has helped stores across the country increase the number of store credit applications as well as increase the size of the average sales ticket.
The credit kiosk, created by Versatile Systems, features a touchscreen and built-in computer that allows the consumer, without store assistance, to connect to the lender and apply for credit. An answer, either approved or not, is provided in seconds. The kiosk provides credit line information encouraging shoppers to look beyond their initial purchase intent.
The credit kiosks are available in a custom cabinet with graphics or as a tabletop mount.
"We know that store credit is one of the most valuable selling tools for our industry," said Mike Zoellner, vice president of marketing services for Mohawk. "Studies show the average ticket sale with a branded store credit card is $2,600, compared to $600 for a cash sale or $750 for a bank card. Also, the initial purchase on a new private label credit card is typically higher than a store's average ticket sale."
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Wednesday, 21 January 2009
BERKSHIRE, England -- Black Cat Displays, an England-based manufacturer of information kiosks and customized digital displays, has developed and supplied customized, portable, twin-headed kiosks for the National Galleries of Scotland in Edinburgh, Scotland. Dubbed Gemini, the touchscreen kiosks provide gallery visitors with up-to-date information about the exhibits.
The kiosks were developed and supplied in less than eight weeks, according to a news release.
"The touchscreen terminals exceed our high expectations in design, manufacture and implementation," said Tessa Quinn, head of new media for the gallery. "They have proved easy to maintain for staff, easy to use for visitors and [they have] given the IT Gallery software that they host a new lease of life."
According to the release, the twin-headed displays provide visitors with an ergonomic and comfortable operating position from standing to sitting. Additionally, the gallery is able to relocate the kiosks with minimum hassle by simply wheeling the units to the next available power point in any of the rooms.
The Gemini kiosks are equipped with a pair of 20.1 inch color TFT displays mounted on a pedestal with a customized finish and silk screening to match the environment. Besides the standard sound from the integrated speakers, there are optical illuminated bezels, hearing loop amplifier capability, keyboards, trackerballs, telephone handsets and cameras. The PC comes with network support and a complete system power supply.
Tuesday, 20 January 2009
IRVINE, Calif. -- Advantech, a global ePlatform service provider, has unveiled its latest embedded computer optimized for kiosk, industrialized automation, digital  signage and gaming applications.
According to a news release, the ARK-6310-6M01E embedded computer features an Intel Core 2 Duo processor and the Intel 965GME chipset on an integrated Mini-ITX motherboard. That motherboard is also equipped with an Intel Graphics Media Accelerator X3100, which can deliver high-quality 3D/video/graphics to fulfill application requirements.
The ARK-6310-6M01E embedded computer has a cushioned anti-vibration design that secures one 2.5 inch SATA HDD/SSD. A user-friendly bottom cover supplies easy access to the CompactFlash socket at the back of the embedded motherboard. The unit's fanless design enables it to operate silently and it is designed to operate reliably in harsh environments. The PC can also be expanded if the application demands.
Shortly after the launch of the ARK-6000 Compact Embedded Computer series, Advantech extended its family of dual core industrial computers with this new member. The ARK-6310-6M01E continues the well-known ARK-6000 series design principles of high modularity, flexibility and compactness.
Wednesday, 14 January 2009
London -- KT Technology has signed a contract making it and its international network of partners the exclusive sellers of kiosks designed by Jerry Schweickart, according to a news release.
Schweickart has an acclaimed background designing kiosks and self-service devices, and his designs have been awarded the KioskCom Self Service Excellence Award five times. The J. Schweickart Signature Collection for KT will be showcased on the KT website (www.kioskterminals.eu in Europe and www.kioskterminals.us in North America), and will be available exclusively through the KT international network of partners.
Schweickart's keen aesthetic makes this collection of designs distinctive while complimenting the KT product range, according to the release. He incorporates high-end, user-centric design into kiosks and other self-service devices.
"We at KT are continuously striving to develop our product range," said Kenneth Larsen, managing director of KT Technology. "Jerry brings a refined design language which will strengthen KT for future expansion into new global market sectors."
KT Technology is a full-service kiosk terminal manufacturer with offices strategically placed in Maryland, London, Copenhagen, Istanbul and Hong Kong. KT produces a range of kiosks for indoor and outdoor use, and has been in operation since 2005.
Thursday, 18 December 2008
ORLANDO, Fla. -- Zvetco Biometrics has announced that its Verifi M5000 USB Fingerprint Reader is now available.
According to a news release, the Verifi M5000 is a heavy duty fingerprint reader, designed to be deployed in harsh environments. The fingerprint reader's case design is waterproof and can be mounted in kiosk, Nema enclosures, police cars and door jams.
Like the P5000, an earlier model on which it is based, the M5000 can handle the largest one-to-many (1:N) identification schemes, in government, enterprise or Web transactions. It features a high-resolution UPEK large area silicon sensor that captures larger and more detailed fingerprint images, making them suitable for large-scale searches.
"Zvetco's M5000 provides a perfect biometric tool for military, police and government agencies where identifying unique individuals from within extremely large databases is the requirement, often in harsh environments," said Zavi Cohen, chief executive of Zvetco Biometrics. "It uses significantly larger sensors that capture more minutia points from the fingerprint image, ensuring the highest accuracy match for every user. This technology introduces a cost-effective solution for one-to-many authentication and complements FIPS-201 deployments with quick and accurate identification of an individual fingerprint from within even the largest government or enterprise database."
The M5000 features solid aluminum construction and protection against dust and fluids, along with commercial grade powder coat finishing and ESD immunity. According to the release, it is ideal for many government, police and private sector applications.
Thursday, 04 December 2008
DesignTaxi.com: Self-service deployers have an opportunity to shine the spotlight on some of their latest innovations. The 15th Annual Communication Arts Interactive Design Competition is accepting entries. Any interactive project created for digital distribution on the Web, CD-ROM, interactive kiosk or handheld device is eligible. Winning entries will be published in the print and online editions of the 2009 Interactive Annual of Communication Arts. More than 70,000 copies are expected to be distributed.
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Friday, 21 November 2008
GRAFTON, Wis. — Frank Mayer & Associates, Inc. has won five Design of the Times awards presented at the In-Store Marketing Expo in Las Vegas, according to a news release. The Design of the Times Awards Competition recognizes the in-store marketing industry's best displays and retail promotions. Frank Mayer & Associates, Inc. was honored to receive these achievement awards for the Cervélo SA Bicycle display, Magellan Triton GPS Counter unit, HELIO Interactive Demonstrator and the Ford SYNC Interactive kiosk which received awards in two categories.
Frank Mayer & Associates is one of the country's oldest and largest independently held merchandising and visual marketing companies. Founded in 1931, the company's headquarters are located in the Milwaukee area with additional sales offices in the U.S.
Tuesday, 30 September 2008
PENNINGTON, N.J. — Kooltronic Inc., of Pennington, N.J., has announced the introduction of the Advantage Sentry Series Outdoor Filter Fans, according to a news release. The fans can be used to help cool the components of outdoor kiosks.
The newest members of the Advantage Filter Fan line, the Sentry Series Fans, are a cost-effective cooling solution where filtered, ambient air can be used to cool components that can tolerate temperatures slightly higher than ambient. The Sentry Series is suitable for outdoor installations and rated for NEMA 3R. These units are constructed of durable painted steel, offer integral finger protection and have synthetic filter media. The entire Advantage Filter Fan Series consists of eight models ranging from 32 to 988 CFM. Standard voltages available are 115 and 230 VAC, with models also available in optional DC voltages.
"We feel these products meet a real need for our customers," remarked Bruce Kreeley, Kooltronic director of sales and engineering. "The application flexibility offered in the Advantage Filter Fan Series for both indoor and outdoor use helps our customers solve their cooling problems in different environments."
With over 50 years of service to its customers, Kooltronic is a leading manufacturer of air conditioners, heat exchangers, fans and blowers designed specifically to cool the interior of enclosures containing heat sensitive electrical/electronic components. The company has a complete manufacturing facility and sales office at its headquarters in Pennington, N.J. and a regional sales office in Ventura, Calif.
Tuesday, 24 June 2008
FRAMINGHAM, Mass. — PeopleCube, provider of intelligent workplace, resource and energy management technology, has announced an alliance partnership with KIOSK Information Systems, a designer and manufacturer of indoor and outdoor kiosks, public Internet stations and other electronic self-service informational terminals, according to a news release. This partnership allows both companies to meet the needs of organizations large and small to reduce real estate and energy costs by implementing an on-site shared workspace and room reservation solution.
Resource Scheduler is the leading Web-based workspace, resource and energy management solution that allows users to quickly and easily schedule and manage flexible workspace and other shared resources with just a few simple clicks. KIOSK Information Systems is an established leader in the design and manufacturing of self-service kiosks, having produced thousands of kiosks for more than 15 years. Through this complementary relationship, PeopleCube is able to recommend a leading vendor in kiosk technology to customers in need of an on-site reservation kiosk system. Conversely, KIOSK Information Systems can suggest Resource Scheduler to kiosk customers looking to maximize shared workspace utilization by implementing an office hoteling work environment. Using a KIOSK Information System reservation kiosk and Resource Scheduler, mobile and remote workers are able to check in and out of existing reservations, or search for and reserve available shared workspace upon entering the building using the self-service kiosk.
"Reducing real estate and related costs is becoming increasingly important, especially in a time of economic uncertainty. As a result, many companies are turning to flexible workspace programs as a way to save money and attract top talent because it allows them to maximize workspace utilization and provide much-desired flexibility to their mobile workforce," said Abe Zelkin, vice president of business development at PeopleCube. "By partnering with KIOSK Information Systems, customers are able to leverage the expertise of two leading vendors to implement a complete on-site workspace management solution, helping them to achieve both their economic and talent retention goals."
"As an innovation leader in the self-service kiosk marketplace, it is essential that we partner with proven winners in their respective industries to support the needs of our customers," explained Tom Weaver, chief marketing officer of KIOSK Information Systems. "We’re very excited about partnering with PeopleCube, as they have been at the forefront of office hoteling technology and are well-versed in how it can help our customers offset the soaring prices of gas and corporate real estate."
Monday, 19 May 2008
e-Health Insider: A new touchscreen kiosk is to be launched in Europe by self-service specialist NCR, designed to simplify the checking in and out procedures for patients. MediKiosk, a self-service machine which interfaces with hospital information systems and collects clinical information from patients prior to an appointment, is to be piloted by an NHS foundation trust, and one practice in England later this year.
Read more
Thursday, 17 April 2008
LAS VEGAS — Flextronics, a $30 billion global electronics company, has announced a new venture to help speed the deployment of self-service applications. The program, called “Jumpstart,” offers companies a set of software plug-ins and hardware components preconfigured for faster, more effective rollouts.
Flextronics introduced its “Jumpstart” initiative on day one of KioskCom Self Service Expo in Las Vegas.
“We want to bring to market a product that will help jumpstart businesses,” said Andrew Block, senior director of Flextronics’ Self Service Solutions Group. “And we hope to jumpstart not just the product, but the industry as well.”
Block said that the self-service industry is confronting a quality problem. Not only are kiosks with poor usability being misused to premature deaths, manufacturing processes are not cranking out reliable machines. And when users encounter down kiosks, the whole industry suffers. One remedy, Block said, is to bring some consistency to the design and building of machines.
Block said that since acquiring WebRaiser Technologies and Solectron, Flextronics has benefited from the unification of self-service resources, thus becoming a major player in the industry. The acquisition made Flextronics the world’s second-largest electronics manufacturing and self-service powerhouse, trailing only Taiwan-based Hon Hai Precision Industry Co. in terms of annual sales, according to Forbes.
Headquartered in Singapore, with 20,000 employees in dozens of locations around the world, Flextronics helps customers design, build, ship and service electronics products, including kiosks, through a network of facilities in 30 countries on four continents.
Wednesday, 09 April 2008
MEQUON, Wis. — D2 Sales LLC has announced that Geisinger Medical System of Danville, Pa., has chosen a semi-custom version of the My Patient Passport Express kiosk for its patient check-in program. Geisinger is a physician-led health care system, dedicated to health care, education, research and service spanning 40 counties of 20,000 square miles and serving 2.5 million people.
The My Patient Passport Express kiosk allows patients to check-in, make future appointments, and update their medical history, all using a touchscreen kiosk with HIPPA compliant custom privacy panels. Patients can use their credit card to make co-pay payments, and sign documents using the integrated electronic signature pad. In addition to the monitor on the kiosk, Geisinger has added a custom designed backlit panel with changeable translucent graphic art inserts to the top of the kiosk to promote its use.
“Geisinger worked with D2 to customize the My Patient Passport Express healthcare kiosk and make it their own,” said Sandra Nix, D2’s CEO. “The addition of the privacy panels and backlit graphic panel are just two of many optional features D2 offers that allow health care facilities to easily create an original, customized patient check-in solution to meet their specific needs,” Nix added.
Friday, 07 March 2008
BRAINERD, Minn. — Larco Manufacturing, a U.S. supplier of automatic door mats, handicap wall switches and industrial safety mats, has announced that it has released a new USB Kiosk Security Mat product.
Larco’s USB kiosk security mat eliminates unattended, unauthorized access to a kiosk using a pressure sensitive mat, which is connected to a computer using a standard USB cable. Located on the floor in front of a kiosk, users must step on the mat to activate the system before log on is possible. Once a user steps off, Larco’s USB kiosk mat automatically logs the user off and requires the proper credentials to log back into the system. This system prevents sensitive information from remaining on a computer screen for others to view.
Larco’s kiosk mats are used in banks, hospitals, hotels and human resource stations, according to a Larco news release.
Tuesday, 08 January 2008
LOS ANGELES — Olea Inc., a designer and manufacturer of self-service kiosks, has announced plans to debut its “green” kiosk, which is made from organic-waste material, Jan. 13-16 at the 97th Annual National Retail Federation Convention & Expo in New York.
The kiosk's main structure is made from an engineered panel from Sorghum plant. Sorghum plant is grown around the world for food production. The plant stalks are dried and heat pressed using a non-toxic adhesive to form the board product. The stalks of the plant are not used in food production and would otherwise be thrown away.
While Olea has no current plans to put the kiosk into production, it is hoping to spark an interest in the self-service industry to start thinking green.
“We feel that this new kiosk is a very innovative step in the right direction showing retailers and other companies that it is possible to go high-tech green,” said Frank Olea, vice president of Olea Inc.
The kiosk can be seen at IBM’s booth in the Green Pavilion at NRF.
Thursday, 21 June 2007
domain-B.com: NCR Corp. unveiled its "Queue Frustration" self-service survey undertaken by ACNielsen among working men and women between 25 to 45 years of age across major cities in India.
According to the 1,782 respondents surveyed,
- 85 percent of respondents are becoming less patient about queuing at various service providers and 26 percent of the all India respondents switched to another service provider offering better self-service solutions
- Bank queues was identified as the single biggest source of irritation at 34 percent
- Ticketing followed at 30 percent
- Bill Payment came in third at 27 percent.
Read more
Wednesday, 28 February 2007
Rctimes.com: Imagine driving through a kiosk to rent movies, purchase snacks and beverages, grab health foods like fresh fruit, or to get cash from an ATM, all in one stop. The originator of the Get & Go Express 24-hour convenience center concept is Jeff Parsons. Parsons, 46, said he came up with the idea in 2001 while he and his family were on a trip to Florida, stopping in busy rest areas along the way.
Read more.
Tuesday, 27 February 2007
BEAVERTON, Ore. · Planar Systems Inc., provider of display solutions, has introduced the LB1500RTC, a bright, scratch-resistant open-frame display with touchscreen technology. Targeted to the retail, rail-information and hospitality industries, the touchscreen LCD is designed for use in high-traffic, high-visibility areas, and is build to withstand poor environmental conditions.
According to a news release, Planar's LB1500RTC enables kiosk integrators and original equipment manufacturers to install systems with attention-grabbing displays. The 15-inch durable 3M ClearTek display with USB interface provides touch accuracy, enhanced optical performance and improved surface wear. Additional features include an open-frame display for indoor environments; easy integration into a variety of enclosures; mounting options that use the 75 mm VESA standard; and RoHS compliance.
Wednesday, 07 February 2007
TROY, Mich. — Nextep Systems has announced the useof the Nextreme Outdoor Kiosk, a kiosk the company says represents the "next step" in outdoor-kiosk design. The kiosk is reportedly the first consumer-use outdoor kiosk to use an industrial PC with a solid-state disk, technology typically only found in harsh, military settings.
The Nextreme kiosk offers a NEMA/4 enclosure with powder-coated finish, a 15-inch LCD touchscreen with safety glass, and requires no fans or other moving parts except and optional printer. Optional periphreals include a meagnetic-stripe reader, barcode reader, keyboard, 17-inch display, wireless network card and thermal printer — all rated for outdoor use.
Thursday, 30 November 2006
Compar Corp. has gone into receivership. The Ontario-based firm is well known in the self-service and kiosk industry for its custom solutions. One of its standout projects was PEBBLES, portable robots that could be placed in classrooms and at children's bedsides, allowing convalescent kids to interact remotely with live classrooms.
No Compar employees would comment on the company's present financial condition or events preceding its receivership. A Deloite and Touche representative confirmed that the financial company is handling Compar's receivership, but offered no further details.
A receivership, by definition, is a form of bankruptcy during which a company might be restructured rather than liquidated.
Monday, 15 May 2006
May 9, 2006 -- Enhance Electronics of Cerritos, Calif., a leading designer and manufacturer of kiosk power solutions, released nine unique power supplies specifically for kiosks.
These products come in all ranges within the ATX, SFX, TFX, TFX 1U and EPS 1U form factors.
The unique aspect of these products is they are fully RoHS compliant, Energy Star compliant, within 3% cross regulation, less than 25 dba noise and certified 80% plus efficient by 80 PLUS.
Due to significantly reduced heat output, these kiosk-specific power supplies increase kiosk reliability by up to 40%, reducing costly repairs and lost revenue due to kiosk downtime.
Thursday, 13 April 2006
Self-service segment leader Apunix has partnered with a multinational retail giant Verifone. Verifone will now offer Apunix software on its new kiosk line.
The initiative is dubbed Kiosk Solutions Secure Payment Software. Each company exhibited the other's products April 10-11 at this year's KioskCom in Las Vegas, and both companies' spokespeople were equally optimistic about the deal.
Verifone executive vice president Bud Waller said his company's presence surprised KioskCom attendees.
"When you start putting payments into kiosks, you'd better know how to do that," Waller said. "I wouldn't say we're the only ones in this industry, but we're the 800 pound gorilla."
He cited the company's 25-year history in the retail financial-hardware business, and the company's latest acquisition of its multinational Israeli counterpart, Lipman Electronic Engineering, as solid foundations for the foray into the kiosk market.
Waller said Verifone's history with Apunix began when he met that company's founders, Drs. Sylvia and Peter Berens, at a previous Kioskcom show and he became interested in their company because, like Verifone, they use the UNIX operating system.
"I was impressed that a pair of Ph.D.s from MIT use our development environment," Waller said.
Timothy Gendreau, founder and principal of The Gendreau Group LLC, a revenue-strategy consulting firm, said Verifone will utilize Apunix's expertise in the software space.
"Verifone is into payments. They're into hardware that facilitates payments in the (checkout) lane," he said. "We are helping Verifone to move from the lane to the aisle. Now people can, instead of payment, do 20 or 30 other functions using the Verifone hardware powered by the Apunix software."
The Apunix-powered hardware includes the new Verifone MX870 minikiosk, a tiny unit employing a 320x240 pixel monitor, 32 megs of RAM and 32 megs of flash memory. The unit's full-motion video is meant to capture shoppers' attention. It also includes a Triple DES encoded touch interface, which can work like a PIN pad on an ATM.
The GUI, graphics and front-end software are programmed by Apunix.
"The display is eyecatching," Verifone spokesperson Mandy Ownley said, while demonstrating the unit on the KioskCom show floor. "The graphics, and the faceplates, are interchangeable."
Waller said Verifone sees an obvious appeal in the affordability of self-service compared to traditional service.
"We deal with retail merchandisers all over the world," he said. "And what we see is labor costs are first on the hit parade."
Wednesday, 12 April 2006
Las Vegas, Nev. (Kioskcom Conference) - Arrow OEM Computing Solutions, the division of the North American Components (NAC) group of Arrow Electronics, Inc. [NYSE: ARW] today announced a new partnership with Decision One, the technology support services company, to provide a complete end-to-end kiosk solution to kiosk application developers and manufacturers.
With this new partnership in place, the Arrow OCS kiosk solution supports kiosk customers through every phase of the product lifecycle, including concept design, engineering services, materials procurement, product lifecycle management, integration, assembly, testing, packaging, and global order fulfillment. It will use DecisionOne for post-manufacturing support services including maintenance, deployment (IMAC), logistics services and manning a technical service desk.
"While organizations like contract manufacturers and system integrators can provide some of these services, they can't provide all of what a kiosk manufacturer needs to turn a complex design concept into cash flow," said Steve Ramsland, vice president and general manager, Arrow OCS. "Decision One, who has a long history and quality reputation in providing post-manufacturing support services, complements our designing and manufacturing capabilities perfectly."
"We are pleased Arrow has selected DecisionOne as a valued partner to provide post-manufacturing technology support services as key part of their end-to-end kiosk solution," said John Rooney, EVP and chief commercial officer, DecisionOne. "We look forward to providing high-quality life cycle support services for their customer base nationwide."
OEM customers use Arrow OCS to access a full range of customizable, scalable products and modular design and manufacturing services based on components from the world's leading technology suppliers. To reach their markets around the world, they then leverage Arrow's global presence and core competency in logistics.
DecisionOne's Kiosk Deployment and Support Services features include a dedicated single point of contact, skilled technology professionals trained in kiosk environments, national reach and local touch, pre-install screening to reduce multiple trips, flexible coverage based on customer requirements, and complete project management and reporting. Other available kiosk services include deployment (IMAC), technical service desk, maintenance, depot repair and integration and staging services.
About the North American Components group of Arrow Electronics
The North American Components (NAC) group of Arrow Electronics, Inc. is a leading provider of semiconductors, passive, electromechanical, connector, and computer products, services, and supply chain solutions tailored to serve distinct customer segments with dedicated sales teams. Three primary, customer-focused NAC groups serve these market segments: Arrow/Zeus Electronics, which targets the aerospace and military markets; Arrow Electronics Components, which includes Arrow Advantage and Arrow OEM Computing Solutions and all serve OEM and contract manufacturing customers; and Arrow Alliance, which focuses on large customers with complex needs.
Arrow Electronics, Inc. is a major global provider of products, services, and solutions to industrial and commercial users of electronic components and computer products. www.arrow.com
About DecisionOne
Headquartered in the Philadelphia suburb of Devon, Pennsylvania, DecisionOne delivers technology support services to commercial enterprises, government agencies, Original Equipment Manufacturers (OEMs), outsourcers, and resellers throughout North America. The company's footprint of service locations and centralized support capabilities throughout the U.S. and Canada enable DecisionOne to provide local, reliable, cost-effective solutions that address needs at every point along the technology support lifecycle - from initial planning and assessment, to installation and maintenance, to asset disposal and/or reclamation. DecisionOne takes care of your technology so you can take care of business. More information about DecisionOne can be found on the web at http://www.decisionone.com.
Friday, 31 March 2006
Heisei's P-Open Panel PC is specially designed for the confined spaces typical of industrial applications, with Intel Celeron and Pentium 4 CPU processor in options and variety panel sizes (12"/15"/17"), Heisei's Panel PC offers flexibility, capable of meeting the needs of specific industrial field deployments.
With the robust mechanical design based on extensive shock and vibration tests, P-Open has pass the Vibration test with the frequency up to 500Hz in SGS Taiwan Ltd. laboratory. Also with standard IP65 certified rugged protection, the panel computer can be utilized perfectly in industrial harsh environments
P-Open has been tested by one of the worldwide Panel PC leading company, and it pass the test to operate in the environment of 57℃ for 60 hours, also burn in 336 hours using Burntest 32.
This is ideal industrial-grade Panel PC, the P-Open can be applied and suitable to several industrial or commercial projects,
For more information about the P-Open, please contact your regional sales representative or visit us at www.heisei.com.tw
Tuesday, 14 March 2006
HILLSBORO, Ore., March 14, 2006 — Intel Corporation is outfitting server, storage and telecommunications equipment makers with a new ingredient for squeezing more performance out of space— and power—constrained environments. It is the first low—voltage Intel Xeon processor to combine dual—core technology with Intel's innovative power management capabilities, helping to boost energy—efficient price/performance with up to two to four times the performance—per—watt of previous Intel Xeon processors and platforms.**
The historical need for raw computing performance has evolved into a drive for energy—efficient performance to meet people's expanding demands — whether for smaller devices, lower cooling bills or better price/performance per watt. Energy—efficient performance enables equipment manufacturers to optimally balance processing capabilities with power and space constraints to help meet those demands. Intel is driving innovations in multi—core computing architectures through a combination of silicon, architecture, platform and software innovations to enable new levels of performance, capabilities and energy efficiency.
With total dissipated power (TDP) of 31 watts, the new low—voltage Dual—Core Intel Xeon processor is ideal for deployments requiring high compute density and power optimization, including single—height (1U) chassis and blade servers, SAN and NAS solutions, and network infrastructure equipment. The new processor excels at handling demanding multi—threaded, multi—tasking applications such as high—performance computing and financial services.
"The low—voltage Dual—Core Intel Xeon processor's combined enhancements in performance and energy efficiency, along with the efficient power and cooling design of IBM's industry—leading BladeCenter*, deliver a leadership integer performance—per—watt solution," said Doug Balog, vice president and business line executive, IBM BladeCenter. "The new IBM BladeCenter Ultra Low Power HS20 blade* is a solid example of the innovation being brought to market through Intel and IBM's blade collaboration."
To accelerate time to market for telecommunications equipment makers and original equipment manufacturers, Intel also plans to introduce the AdvancedTCA—compliant Intel NetStructure MPCBL0040 Single Board Computer (SBC). This new, high—density—compute SBC features two of the new low—voltage Intel Xeon processors, which equates to four high—performance cores per SBC. With the performance boost of the new dual—core processor, the MPCBL0040 is expected to service far more transactions and subscribers per system than previous generation products***, which can help significantly reduce the cost per subscriber and/or transaction and total cost of ownership. This powerful processing capability, offered in the AdvancedTCA standard, is ideal for applications where transaction and subscriber load can increase dramatically in a very short time, such as IP Multimedia Services (IMS), Internet Protocol Television (IPTV), and Wireless Control Plane applications.
"HP is helping operators and equipment providers take advantage of the trends that are reshaping the industry, such as the evolution toward open, modular networks; blended, content—rich services; and easy—to—use personal devices," said Ananda Subbiah, vice president, worldwide solutions, Network and Service Provider Business, HP. "The performance and innovation of Intel AdvancedTCA building blocks, combined with the comprehensive services and support of the HP Advanced Open Telecom Platform, are enabling customers to evolve their networks in the most strategic, cost—effective way."
Intel is also planning to offer a blade server solution powered by up to two of the new Dual—Core Intel Xeon processors LV for ultra—dense, low—power environments where density is limited by power and cooling capabilities. The Intel® Server Compute Blade SBXD62 will enable server OEMs and resellers to offer their small— and medium—sized business customers a blade server platform to help reduce operational costs and extend IT resources through improved price/performance/watt, operational efficiencies, deployment flexibility and simplified management.
The Dual—Core Intel Xeon processor LV 2.0 GHz and 1.66 GHz are available from Intel now for $423 and $209 per unit, respectively, in 1,000—unit quantities. The Intel NetStructure MPCBL0040 Single Board Computer is expected to be available in the second quarter with an initial price from Intel of $4,495 per unit. The Intel® Server Compute Blade SBXD62 is expected to ship in April with an initial price from Intel of $945 per unit (price does not include processor, heat sink, memory or hard drive).**** For more information about low—voltage Dual—Core Intel Xeon processors and platforms, please visit www.intel.com/design/intarch/xeonlv2sbc.
Intel, the world leader in silicon innovation, develops technologies, products and initiatives to continually advance how people work and live. Additional information about Intel is available at www.intel.com/pressroom.
Intel, the Intel logo, Intel Xeon and Intel NetStructure are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
* Other names and brands may be claimed as the property of others.
** Results are based on Intel pre-production products measured against certain previous-generation single core Intel Xeon processors and Intel Xeon processor-based platforms. Actual results will vary based on system type and configuration. Performance tests and ratings are measured using specific computer systems and/or components and reflect the approximate performance of Intel products as measured by those tests. Any difference in system hardware or software design or configuration may affect actual performance. For performance benchmarking details and system configurations, visit http://www.intel.com/design/intarch/prodbref/311375.htm and http://www.intel.com/products/processor/xeon/xeon_lv_prodbrief.htm.
*** As compared with the Intel NetStructure MPCBL0001 Single Board Computer.
**** Prices stated are for informational purposes only and are subject to change without notice. Such prices are not and should not be construed as a quote or an offer by Intel to sell any products at these prices.
Monday, 27 February 2006
The days when kiosks are gray boxes described as "it looks like an ATM, but it does something else" are waning. European kiosk enclosures are skipping the pond to capitalize on the trend. Two new SSKA members, Norway's Ewait and a new division of Euro Touch Kiosks from Tampa, Fla., tout different spins on the same theme: combining function and form.
Both companies' kiosks are stylishly minimalist, eye-catching and refined.
Ewait sells one-piece keyboard/flat-screen combination CT models. They're stand-alone terminals in two varieties: tabletop or mountable. The CT is available in an array of popular contemporary colors with wood or metal side panels. The unit's stylish looks belie its hard-working hardware. From the shiny stainless steel trackball to the waterproof keyboard, the CT is made to withstand high-traffic environments.
Ewait just received its American LLC in Dec. 2005. The company has a California office and is considering another U.S. base. Judging by its reception at February's Self-Service & Kiosk Show, its products will receive an enthusiastic welcome. A throng of attendees three rows deep piled up at their booth to see the black CTs with Birch panels.
"The aesthetic is a typical Scandinavian design," Ewait CEO Kristian Mikkelsen said. "The use and combination of materials like wood, steel and aluminum together, gives it a human friendliness, good functionality and the robustness needed for these products. These materials are used a lot in industry and furniture production in Norway."
Euro Touch wheeled out its elegant workhorses at the same show, just across the aisle from Ewait. Their units were freestanding: rounded metal monoliths with simple touchscreens like something from a Stanley Kubrick film. They've already been deployed heavily across Europe in a variety of applications.
FORM FOLLOWS FUNCTION: Euro Touch touts the inviting aesthetic of its outdoor unit, which is also very durable. European designs like these realize a growing demand in America.
While the outdoor unit looks elegant, its form follows its function. Though only 7 inches thick, it regulates its own internal climate and requires no shelter. It can contain an entire desktop computer for updates and maintenance tasks. Thick steel bars reinforce the slender unit from within, enabling it to resist vandalism. According to Kwap, it can almost resist a car crash, though he's quick to point out it does not sport the "16-gage powder-coated steel or injection molded look" of many American kiosks.
"Euro Touch Kiosks blend European good looks and the best quality components," Euro Touch Kiosks (USA) president RJ Kwap said. "The anodized aluminum in combination with stainless steel presents an image that draws users to the kiosk. You want to touch these kiosks. Concept Kiosk of Denmark is a provider of ours. They are aesthetic minded, but worked with us to meet all Americans with Disabilities Act accessibility guidelines."
Form following function
American industry watchers saw the Europeans coming. Ron Bowers, senior vice president of business development at SSKA member Frank Mayer & Associates, supervises the production of some of the highest profile custom kiosks in the domestic market. He said Europeans are very style-conscious and their design techniques consider form and function from the root of the process. He said the popularity of Euro-style kiosks will grow as deployers become more brand-conscious when buying their kiosks · rather than focusing on the bottom line of technical basics.
"(Europeans) have gone through kind of a genesis in the design and manufacturing of retail solutions," Bowers said. "They are ahead of us, I would say, by a few years to several years on the production and acceptance of the kiosk solution. We are only now, in the last two years, really involved with the type of national rollouts and national executions the Europeans have. When we're talking about high-end retailers or when we're talking about their department store-type retailers or their convenience stores, they have embraced this for quite some time."
He said the familiar gray plastic and sheet metal look of a typical American kiosk has its roots in the ATM industry, one of the first segments where automated self-service gained widespread popularity a couple decades ago.
"In the beginning stages, we had a lot of people say, 'We don't want (a kiosk) to look like an ATM, we don't want it to have that Darth Vader look,'" Bowers said. "Some of the (ATM) manufacturers of that time worked with metal builders whose expertise was in straight line, heavy duty, tank-type design. They had no idea about marketing or merchandising or form following function."
The shrinking cost of branding
Bowers said advancing production efficiencies, like advances in high-strength plastics, drive down the costs of enclosures. He said custom-made enclosures that used to cost $7,500 to $8,000 each now sell for $800 to $1,500. Meanwhile, thin client technology, flash memory and other factors weigh in to decrease internal components' cost and increase kiosks' potential ROI.
A complete, single Ewait CT (enclosure and inner workings) costs $6,990. The price is negotiable depending on the customer's exact quantity and requirements. Kwap said his units are moderately priced, and final pricing also depends on quantity and specific need.
And while all three companies tout their ability to meet branding needs, Bowers urged caution when considering an enclosure.
"You have to think, 'Does it have a look that will date itself?'" Bowers said. "Will it stand the test of time?"
Wednesday, 22 February 2006
Cerritos, CA, July, 2005 - After more than two years collaboration with leading Kiosk Manufacturers, Deployers and Software Providers, Enhance Electronics, a leading supplier of Power Solutions, announces the answer to Kiosks Industries most asked for solutions. Lower costs, increased functionality more reliability.
The Remote Access Power Hub is an all-inclusive Kiosk Power Source, 100VAC / 240VAC operation, a 150W or 300W power supply with 2 additional AC power outlets
Additional outputs of 5V, 6V, 9V, 12V and 24V DC, for any and all peripherals, are provided eliminating the need for additional power converters. Kiosk peripherals include displays, monitors, computers, speakers, barcode scanners, keyboards, trackballs, mousse, touchpads, printers, coin mechanisms, bill acceptors, magnetic strip readers, smart card readers, biometric readers and RF Tags.
Compared to standard Kiosk power solutions, the Remote Access Power Hub will reduce these costs up to 40% or $ 300 per Kiosk.
Additionally the Remote Access Power Hub has a unique infrastructure, which in real time provides remote monitoring of Kiosk on-line status. This communication, with unlimited Kiosk Nodes, allows continuous two-way communications between the Remote Access Power Hub and a remote monitor, typically a PC, within LAN and WAN networks, via TCP/IP, Wi-Fi Module, Ethernet or POTS (direct phone line). Included software, within the Remote Access Power Hub, monitors Kiosk on-line status, notifies of off-line status then allows a remote monitor to enter DTMF (dual tone multi-frequency) digits thereby re-booting the Kiosk to on-line status and be put back into service without dispatching Service Technicians.
The Remote Access Power Hub reduces service calls costs up to 100% for power related Kiosk failures.
The Remote Access Power Hub, with additional 3rd party software, has the ability to recognize failures, notify a central monitor the reason for failure of any peripheral driven by the Remote Access Power Hub at which time the appropriate DTMF Digits are sent to the Kiosk to repair the abnormality or a service call is initiated with a complete diagnosis including recommended items needed to replace.
Remote Access Power Hub benefits include a significant increase of Kiosk up time, a major reduction of service calls, improved Customer satisfaction and increased profits all resulting in lower OEM Kiosk costs and lower Customer service costs.
The Remote Access Power Hub is the smart solution for Enterprise, Banking, Gaming, Point of Sale, Medical, Brokerage, Business, Airline, Hotel and most other Kiosk application.
Headquartered in Cerritos, CA, Enhance Electronics employs about 1,200 people worldwide and is principally engaged in research, design, development, manufacture and integration of advanced technology power systems, products and services.
For additional information and your local Sales and Support Representative contact Paul Marcotte, Vice President of Business Development, at 603-382-9485 or
Please visit our website at www.enhanceusa.com.
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