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SSKA Industry News
Thursday, 15 October 2009

USA Technologies Inc., a provider of networked cashless payments systems for vending machines and kiosks, today announced it has surpassed $5 million in cashless micro-transactions processed through its network in a single month. The company reached the milestone in September, when it processed a record 2.7 million transactions.

Stephen P. Herbert, president and COO of USA Technologies, says the milestone illustrates that consumers will continue the trend toward cashless transactions:

The $5 million processing milestone … (confirms) that consumers overwhelmingly prefer to use their credit and debit cards for everyday purchases and are increasingly more comfortable using them at self-service retail outlets like vending machines.

USA Technologies supports cashless transactions on 57,000 devices in the U.S. and Canada for more than 600 clients, the company says.

Posted by: Caroline Cooper AT 12:34 pm   |  Permalink   |  0 Comments  |  
Thursday, 09 July 2009
BURNABY, British Columbia — TIO Networks Corp., a multichannel expedited bill-payment processor, has announced that Budget PrePay Inc., one of the United States’ largest networks for marketing prepaid products, will process TIO bill payments at more than 5,000 of its locations in 45 states.

According to a news release, Budget PrePay will leverage TIO’s transactional billpay interface to gain access to TIO’s expedited bill-payment processing capabilities, which include wireless, utility and cable bill issuers.

With TIO’s processing capabilities, cash-preferred customers will be able to pay their wireless, utility and cable bills at Budget PrePay stores throughout the country. Customers will pay a service fee to use the expedited payment services.

The parties expect to activate the locations on the TIO network this summer and implement a marketing campaign to create greater awareness for the new services amongst Budget PrePay’s customer base and build transaction volumes.
Posted by: AT 03:51 pm   |  Permalink   |  0 Comments  |  
Tuesday, 30 June 2009
FRANKLIN, Tenn. — New research from the IHL Group says transactions at self-service kiosks will surpass $775 billion in 2009 and will grow to more than $1.6 trillion by 2013. The IHL Group is an analyst firm and consultancy that serves retailers and retail technology vendors.
 
"We expect continued double-digit growth in the revenue generated by self-service transactions, particularly as retailers, restaurants and transportation authorities offer more devices in more locations," said Lee Holman, lead retail analyst for the IHL Group.
 
"Most consumers have adapted to self-service as a way of life," Holman said. "The current recession is actually increasing the acceptance of the technologies, as they are a hedge against increasing labor expenses during a tough economic climate. They allow companies to schedule their workforce for high-volume periods without sacrificing service during non-peak times."
 
In the market study “2009 North American Self-Service Kiosks,” IHL examines the increasing use of six types of payment-accepting kiosks: self-checkout systems, ticketing, check-in, food ordering, postal and other retail applications. The report details the number and types of kiosks shipped historically and provides forecasts for each type of kiosk, both in terms of units shipped and revenue transacted.
Posted by: AT 03:39 pm   |  Permalink   |  0 Comments  |  
Wednesday, 27 May 2009
VANCOUVER, British Columbia — INETCO Systems Limited, a business transaction management provider that delivers cross-tier visibility into ATM, POS and card-processing applications and networks, today celebrated the launch of INETCO Insight 4.5. This version of the software includes smart alerting capabilities for instant awareness of critical transaction events, powerful visualization and complete transaction correlation to help any user access rich transaction information and integrate it into existing applications for better management of critical business processes.
 
"With INETCO Insight 4.5, business and IT users can capitalize on powerful business transaction intelligence to achieve greater service efficiency and lower costs," said Bijan Sanii, president and chief executive of INETCO. "The value of this information grows exponentially as transaction processors and other financial service providers face increased operational complexity due to mergers and acquisition activity, consolidation and upgrade efforts, such as legacy modernization projects, virtualization, EMV and ACI's upcoming Base 24 transition."
 
INETCO Insight 4.5 captures complete information on every financial transaction as it moves across both internal and third-party service provider networks and applications. This rich transaction information can improve the efficiency of a wide variety of business processes, from customer service to fraud monitoring to application support, reducing the risk of downtime and fraud losses, decreasing overhead costs and improving customer satisfaction.
 
"Increased competition, market consolidation and convergence have complicated business matters for transaction processors, emphasizing a growing need for innovative ways to control costs, reduce the risk of revenue loss and improve service quality," said Pat Cridge, senior manager of operations for Open Solutions Canada. "Open Solutions Canada is using INETCO Insight 4.5 to manage eight unique electronic funds transfer channels and rely on its correlated information to ensure we can confidently meet the needs of our growing client base without incurring risk of service disruptions, additional support costs and redundant operational costs."
 
INETCO Insight 4.5 includes the following new features and enhancements:
 
Complete transaction correlation: Every important detail about every transaction is captured automatically, including field-level detail, transaction-path information, the linkage details between networks and application layer activity. This information is assembled end-to-end, across multiple links that often include third-party services. INETCO Insight provides the information that both line-of-business and IT users need to manage business transactions, saving hours of manual efforts, fragile scripts and costly inquiry requests.
 
Advanced statistical and event-based alerting:
Gone are the senseless alerts that are often ignored. Built on a robust rules engine that lets the user assign severity levels and thresholds, alerts are more precise and meaningful. Triggered in response to user-defined groups and critical events, tailored alerts combine the complex logic gathered within the transaction fields and statistical information to meet specific business needs. Notify users through on-screen traffic light displays, e-mail alerts and syslog deliveries.
 
Powerful visualization:
Whether it's a business manager or a frontline support person, user-defined Web-based dashboards provide a customized view of all relevant information in real time. Transaction analysis is enhanced with continuous access to eight days of historical information as well as drill-down and filtering capabilities to isolate transactions of interest, reduce mean time to repair and eliminate costly "blame-storm" sessions.  
 
Ease of deployment:
Featuring network-based transaction capture capabilities, INETCO Insight was architected for ease of deployment within high volume transaction environments.  The software can be installed on a standard Microsoft Windows machine, with no agents or code changes required. It automatically writes information to standard databases and easily integrates with security, reporting and event management applications.
Posted by: AT 10:33 pm   |  Permalink   |  0 Comments  |  
Tuesday, 26 May 2009
MoreRFID: 3M is helping libraries meet the challenges that come with increased traffic and circulation, which many facilities have seen during the economic downturn. The company recently installed its 3M SelfCheck Systems at locations of the Public Library of Cincinnati and Hamilton County, Ohio, or PLCHC. With the help of 3M’s system, the area’s libraries moved more than 15 million items in 2008, representing an increase of more than 750,000 over the previous year.
 
Patrons were able to use the SelfCheck systems for approximately 90 percent of their transactions, and the PLCHC recorded more than 5.6 million visits last year. The library uses two of 3M’s self-service solutions at 12 of its branches.
 
Click to continue
Posted by: AT 10:35 pm   |  Permalink   |  0 Comments  |  
Wednesday, 13 May 2009
MALVERN, Pa. — USA Technologies announced today the availability of ePort SDK, a software version of its ePort cashless transaction technology that includes enhanced security features.
 
EPort SDK offers all the benefits of the traditional ePort device in a software package. Combined with the Company's ePort Connect Service for payment processing, consumer support and online reporting, the solution provides end-to-end encryption on all credit and debit card transactions.
 
"Ensuring the security for our customers is a priority at USA Technologies to counter identity theft and credit/debit card fraud," said Ron Fridman, VP of engineering with USA Technologies. "The ePort SDK software offers our customers financial security, from the swipe of their card, through the transaction and to the completion of the purchase."
 
The software-based ePort SDK is designed for applications in which a customer's unattended point of sale solution has computing power built in — overcoming the need for a standard ePort terminal. The ePort SDK software will run on both Linux and Windows based computing platforms.
 
The ePort SDK enables kiosks and other PC-based self-service retail locations to accept cashless payment. The product is particularly well suited to the kiosk market, where it is already being used by USA Technologies' customers including Merit Entertainment and Teknovation. The software is also designed for use with next generation vending machine controllers which are being developed by several vending manufacturers and their component suppliers.
 
The ePort SDK solution utilizes MagneSafe security technology from MagTek Inc. The MagneSafe encrypts financial card data inside the payment terminal read head at the time of the card swipe, and the data remains encrypted until the data is securely transferred to a payment processor.
 
"We take our responsibility to protect consumer card data very seriously and are committed to doing everything in our power to protect our customers from card fraud and ID theft," said Fridman. "The ePort SDK solution meets the industry's highest security standards."
 
USA Technologies was certified by Visa as a Level One PCI Service Provider earlier this year.
Posted by: AT 11:05 pm   |  Permalink   |  0 Comments  |  
Monday, 09 February 2009
SAN BRUNO, Calif. -- Nexxo Financial Corp., a provider of self-service money transfers to Hispanics in the U.S., has announced that it has facilitated more than $200 million in self-service money transfers.
 
Money transfers facilitated by Nexxo typically originate in California, with destinations for Mexico, as well as both Central and South America.
 
The transactions, which take place via Nexxo's network of more than 100 Cajeros kiosks, recently exceeded 60,000 per month and saw growth at a rate of more than 200 percent last year. Cajeros are small, ATM-like machines that allow the sender to use a touchscreen to conduct a money transfer transaction by simply following the prompts and submitting the cash they want to send into the secured machine.
 
In addition to its own proprietary kiosks, Nexxo Financial has expanded its footprint through partnerships with financial services companies via its turnkey remittance program. The Nexxo solution is now available in more than 500 kiosks overall throughout California, Texas and Arizona and should surpass 1,000 kiosks.
Posted by: AT 10:39 pm   |  Permalink   |  0 Comments  |  
Monday, 10 November 2008
Business Wire: MoneyGram International, a global payment services company, and ATM provider Cardtronics have announced that MoneyGram money transfer and ExpressPayment urgent bill payment services will be offered through 2,250 advanced-function ATMs located at 7-Eleven, Inc. convenience stores in the U.S. beginning in late 2008. As part of a multi-year agreement, the financial self-service kiosks will facilitate money transfer and ExpressPayment urgent bill payment for walk-up customers without the aid of store personnel.

Click to continue

Posted by: AT 05:01 pm   |  Permalink   |  0 Comments  |  
Monday, 03 November 2008
COLUMBUS, Ga. — Total System Services Inc. has announced plans to acquire Infonox, a private California-based technology firm that specializes in payments technology. The acquisition is expected to be completed this week.
 
According to a news release, the deal is expected to help TSYS expand its payment offerings, enabling it to move any payment form, through any payment device, anywhere in the world over any network.
 
After the acquisition, the bought company is expected to be known as Infonox, a TSYS company.
 
"This is much more than just an acquisition," said Dr. Safwan Shah, president and chief executive of Infonox. "The synergy Infonox has achieved through the partnership with TSYS presents us with a tremendous opportunity to grow our business and take our products and services to new levels of penetration."
 
Shah will remain with Infonox as president, reporting to Robert J. Philbin, president of TSYS Acquiring Solutions.
 
Infonox "plug-and-play" platforms simplify payment forms to include debit, credit, prepaid, money transfer and checks. Infonox also offers new connectivity interfaces to multiple payment devices and new channels of service delivery such as mobile phones, ATMs and bill-payment kiosks. Infonox provides a proprietary end-to-end tool to manage the lifecycle of a merchant.
 
"TSYS's acquisition of Infonox will add a Silicon-valley innovation team to our arsenal," said Philip W. Tomlinson, chief executive of TSYS. "It provides a host of tools and services that will be very attractive to clients of TSYS Acquiring Solutions and technologies we believe will add increased value to our clients across the TSYS enterprise."
 
Infonox offers an array of payment products on self-service and full-service transaction touchpoints in the gaming, banking and retail markets. The company delivers, manages, operates and supports services for several large publicly traded companies.
 
Established in 1999, Infonox is based in Sunnyvale, Calif., with an additional office in Pune, India.

"Infonox provides a comprehensive suite of services to manage the lifecycle of a merchant, the lifecycle of a transaction and the lifecycle of a customer. Together we will deliver solutions-on-demand that include a full-range of POS product offerings and payment acceptance forms, more efficient sales and merchant activation tools, enhanced portfolio management, reporting tools and an integrated suite of workflow tools to drive greater back-office efficiency," Philbin said.
Posted by: AT 04:20 pm   |  Permalink   |  0 Comments  |  
Monday, 06 October 2008
FRESNO, Calif. — Continental Prison Systems Inc., provider of technology that streamlines the inmate release process and reduces the cost of loading funds to an inmate's account over the Internet or through a kiosk, has signed a new deal with a 485-bed Colorado prison.
 
"Two booking-room kiosks and two visiting-room kiosks have been installed at this facility," said said Ron Hodge, president and chief executive of Continental Prison Systems. "These kiosks have experienced significantly greater-than-expected volumes in the first two weeks. The money loaded onto the inmates' accounts and the bail/fines being paid by both cash and credit card have far exceeded all previous projections. We continue to work with the facility on a daily basis and we will soon bring on our proprietary 'remote' Internet-based money-transfer service. These services include loading funds onto an inmate's trust account and also the ability to pay fines and bail through CPSZ's online site."

The EZ exit debit card will follow these services in early November. The facility has expressed the desire to be 100 percent cashless by the end of this year.
Posted by: AT 02:28 pm   |  Permalink   |  0 Comments  |  
Friday, 03 October 2008
POSEN, Ill. — Corporate Safe Specialists, an association member, and The Pinnacle Corp. have announced that interface and certification efforts are nearly complete between the CSS line of Advanced Cash Control Systems and Pinnacle's Palm POS.

According to a news release, Palm POS will provide direct integrated functionality to CSS' suite of Advanced Cash Control Systems, providing a single point-of-control for cash flow and enabling a clerk's ability to accept, validate and secure cash directly into a business-rated safe. This integration will enable increased productivity with authenticated and traceable employee deposits, while reducing clerk training efforts by consolidating separate systems. The integration will provide increased visibility through consolidated loss prevention reporting that includes cashier details and safe events to support accountability audits. Integration will also eliminate the need for a stand-alone terminal for the safe, which frees precious space in the retail location and lowers overall equipment expense.
 
"The integration of Advanced Cash Control Systems into the Pinnacle Palm POS provides retailers the flexibility and single point for cash transactions that they are looking for," said James Currey, national sales manager for CSS. "CSS is always looking for innovative technology advancements that will increase the productivity of our customers' staff, in the most cost effective means possible. This solution will provide an integrated cash management capability increasing visibility to the retailer, while allowing for easier training for clerks to learn a single system for accepting payment and securing the cash, keeping the proper balance of funds in the till while reducing the exposure of the business."
Posted by: AT 02:24 pm   |  Permalink   |  0 Comments  |  
Monday, 11 August 2008
The (New Delhi, India) Business Standard: In an attempt to enhance the role of e-commerce in the retail space, India Transact, a kiosk maker, plans to install multifunction kiosks to help customers carry out transactions. The company has partnered with Hindustan Petroleum, and is in talks with business process outsourcing service providers such as Accenture and multiplexes such as Cinemax to base these kiosks. India Transact would be investing Rs 50 crore (U.S. $11.9 million) in the next six months for this purpose.
 
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Posted by: AT 10:08 am   |  Permalink   |  0 Comments  |  
Friday, 08 August 2008
LOUISVILLE, Ky. — Stretching resources is a concern for business owners in this turbulent economic climate — especially in the retail sector as consumers are doing more to preserve their disposable income.
 
Friday, in a poll on NBC's Today show Web site, 56 percent of respondents said they are cutting back by driving less (e.g. buying less gas), and 25 percent said they are cutting shopping trips in half to save money.
 
Such consumer efforts to pinch pennies mean the time for retailers to seriously explore money-saving solutions is now. In an effort to help guide them, KioskMarketplace.com has released a special report, sponsored by ArcaTech Systems, that details how cash-recycling devices can be just that. Reduce Retail Labor Costs: The Business Case for Cash Recyclers takes a look at these machines and the ways in which they can help business owners cut costs.
 
"Retailers are suddenly realizing that the thing that’s costing them the most is handling money," said Phil Garvis, retail-cash-management solutions expert for Wincor Nixdorf International, a manufacturer of cash recyclers. "It costs them more labor to handle money. Times are tough and competition is tough, and retailers have to squeeze every dollar out they can." 
 
According to the report, cash recyclers help reduce spending overall by eliminating the need for an employee to handle a store's money supply — freeing that employee up for other duties and saving valuable time. Furthermore, the machines offer more security than traditional cash-management methods and are easy for employees to operate.
 
Click here to download the guide.
Posted by: AT 09:45 am   |  Permalink   |  0 Comments  |  
Thursday, 07 August 2008
FRESNO, Calif. — Continental Prison Systems Inc., a provider of prison kiosk technology, has reported that its exhibit at the Texas Sheriff Association Conference show in San Antonio, July 19-21, received strong interest from show attendants.
 
Sheriffs visiting CPSI's booth showed enormous interest in its prison financial products and services, according to a news release. The Sheriffs were primarily impressed with the booking kiosk that takes all the cash handling away from the facility when an inmate is booked, as well as the EZ Exit Card program that gives the inmate a debit card upon release instead of a check.
 
The work release kiosk, which allows inmates to pay their work release fees, either through CPSI's kiosk or from the online Web site, also raised eyebrows, according to the release.
 
"The Texas Sheriff's Conference was a huge success for us," said Ron Hodge, president and chief executive of CPSI. "Word of mouth advertising of both the EZ Card system and the EZ Kiosk system caused a real buzz around the floor of the show.''
Posted by: AT 09:40 am   |  Permalink   |  0 Comments  |  
Thursday, 31 July 2008
LAS VEGAS — AmeriResource Technologies Inc., a diversified holding company, has announced that its subsidiary, RoboServer Systems Corp., has expanded into new markets in response to growing demand for self-service payment processing systems, according to a news release.
 
"These are exciting times in the self-service industry because cities, counties, utilities and corporations are looking to self-ordering and payment processing systems to cut their operating costs, increase their revenues and improve customer service," said Delmar Janovec, chief executive of RoboServer. "RoboServer Systems Corp. has been approached by several prospective clients due to RoboServer's proprietary software platform that can be customized to meet exacting specifications for performance and security. Potential applications include touchscreen kiosks that consumers, for example, can use 24/7 to pay their electric bills, water bills, property taxes, city-county licensing fees, franchise taxes, parking tickets, library fines, court fines and other payments. RoboServer's proprietary software can be configured to work on virtually any kiosk or countertop platform, with easy-to-use step-by-step onscreen instructions that make the payment process convenient, quick and safe."
Posted by: AT 10:15 am   |  Permalink   |  0 Comments  |  
Wednesday, 30 July 2008
The (Toronto) Globe and Mail: Thirteen airlines and a number of technology companies are signing non-disclosure agreements with investigators this week as a full-scale forensic investigation of the self-service kiosks at Toronto's Pearson International Airport gets under way. Visa has been investigating credit-card systems at Canada's busiest airport because its high-tech monitoring systems, called "neural networks," flagged a pattern of fraud on credit cards of some people who had flown out of Toronto.
 
Click to continue
 
Read also: Airline issues statement on alleged data breach.
Read also: Canadian airline disables card use on airport kiosks.
Read also: Investigation into airport kiosks not surprising, say experts.
Posted by: AT 10:06 am   |  Permalink   |  0 Comments  |  
Tuesday, 29 July 2008
ALTOONA, Pa. — Imagine a prison handling upwards of $100,000 of phone and commissary deposits a month while hundreds of visitors come in and out of the facility in a maze of confusion. That is exactly what one correctional facility encountered before the recent implementation of a self-service option for friends and family members to deposit inmate funds.
 
The Montgomery County Correctional Facility, located in the Lower Providence Township of Pennsylvania houses approximately 1,800 male and female sentenced offenders and individuals awaiting trial. They receive approximately 165 visitors per day — which equates to more than 28,000 visitors since the beginning of 2008. Visitors to Montgomery County come either to spend time with a loved one or to drop off additional funds into a loved one's commissary or phone account so that they may buy necessary goods or make phone calls out of the facility.
 
In order to facilitate the deposit process, Montgomery County implemented two self-service kiosks from Inmate Telephone Inc., their inmate phone provider, in late February. The eZ Deposit Kiosk accepts cash or credit card deposits from an inmate's family and friends and places it automatically into either the inmate's commissary or phone account.
 
The kiosks have reduced the need for expensive labor hours spent counting and balancing funds to ensure the absence of theft. The eZ Deposit Kiosk includes an advanced locking mechanism that will track who has accessed the cash deposit bin in order to eliminate the security risks and hassles associated with handling money. 
 
Warden Julio Algarin boasts that the addition of these kiosks has reduced visitation lines by at least 65 percent in his facility.
 
"On visitor days, I used to watch numerous family members backed up in lines stretching out the door," Algarin said. "Now, those wanting to make a quick deposit simply use the kiosks in the lobby — they don't have to wait in those long visitor lines. Our visitation officers are no longer distracted. They are now focused on providing top-notch security and clear instructions to our visitors."
 
Since February, Montgomery County is averaging 2,923 kiosk transactions per month.
Posted by: AT 10:01 am   |  Permalink   |  0 Comments  |  
Monday, 28 July 2008
Canwest News Service: Fallout continues from last week's discovery of alleged card fraud at check-in kiosks located at Toronto's Pearson airport. On July 27, 2008, the government of Ottowa directed the Greater Toronto Airport Authority to reevaluate the security measures in place at the various self-service check-in kiosks deployed at its airports.
 
Click to continue
 
Read also: Investigation into Toronto airport kiosks not surprising, say experts
Posted by: AT 09:57 am   |  Permalink   |  0 Comments  |  
Friday, 25 July 2008
CanadaEast.com: The possibility that self-serve kiosks at Toronto's Pearson airport were targeted by credit card fraudsters left passengers wary Thursday while at least one expert said it's not surprising an airport would be targeted given the dramatic rise in credit fraud. "When people think of airports, they think of highly secure, security-focused environments," said Michael Geist, a University of Ottawa law professor specializing in Internet and privacy issues. "So the notion that in that very environment you could have a significant security breach, many would find troubling."
 
Click to continue
 
Read also: WestJet issues statement on alleged data breach.
Posted by: AT 09:47 am   |  Permalink   |  0 Comments  |  
Thursday, 24 July 2008
Globe and Mail (Toronto): WestJet plans to disable the credit-card readers in kiosks that customers use to check-in for its flights at 28 Canadian airports, as a precaution in the wake of an investigation into the kiosks' security. Credit-card companies are conducting an investigation into the security of data that's inputted at 150 self-serve kiosks at Toronto's Pearson International Airport, after financial institutions that issue credit cards spotted isolated patterns of fraud on cards of people who had travelled through the airport.
 
Click to continue
 
SEE ALSO: Canadian airport kiosks investigated for possible card fraud
Posted by: AT 09:44 am   |  Permalink   |  0 Comments  |  
Thursday, 24 July 2008
ALBERTA, Canada — WestJet, an airline based in Canada, has issued a statement regarding a report of alleged fraudulent activity involving customer credit card information potentially emanating from self-service check-in kiosks at Toronto's Pearson International Airport. WestJet announced that it will disable its credit card check-in functionality at all airport kiosks across Canada, according to a news release.
 
"Despite the fact that there does not appear to be any fraud committed, we're not prepared to take any chances with our guests' credit card information," said Ken McKenzie, WestJet executive vice president of operations. "Until we know what's happened, if in fact anything has, this is the best way to protect our guests. We take our guests' credit card information very seriously. It is part of the trust our guests place in us, and it's an integral part of our values as an organization."
 
"Once the investigation is complete, we will take whatever action may be necessary," said McKenzie. "In the meantime, disabling the credit card reading function at airport kiosks used by our guests ensure WestJet is doing its part."
 
Read also: Canadian airport kiosks investigated for possible card fraud.
Posted by: AT 09:39 am   |  Permalink   |  0 Comments  |  
Wednesday, 23 July 2008
The (Ontario, Canada) Mississauga News: The kiosks that provide customer services at Pearson International Airport in Canada are at the center of an investigation into potential credit card fraud after financial institutions raised concerns about potential security problems. Earlier this month, Gary Long, chief information officer for the Greater Toronto Airports Authority, sent a letter to technology firms servicing the kiosks that said VISA is investigating use of credit cards at the airport.
 
Click to continue
Posted by: AT 09:38 am   |  Permalink   |  0 Comments  |  
Tuesday, 22 July 2008
ePaynews.com: Third-party processor TransferOrbit will provide money transfer transaction processing for Tu-Dnero, a promoter of Mexican social and cultural events in the United States.
Tu-Dnero (pronounced 'tu dinero,' or 'your money') provides financial services at dances and concerts for Mexicans living in the U.S. Around 1.5 million people attend these events, where Tu-Dnero provides kiosks that offer financial services such as prepaid phone cards, check-cashing and money transfers to Latin America.
 
Click to continue
Posted by: AT 09:35 am   |  Permalink   |  0 Comments  |  
Monday, 30 June 2008
CUPERTINO, Calif. — Solidcore Systems Inc., a provider of software to detect and prevent unwanted change, today introduced its S3 Control PCI Device edition, which enables retailers to achieve Payment Card Industry Data Security Standard compliance with reduced time and expense.
 
The new solution eases the burden on merchants using Windows Embedded grocery, retail and hospitality self-service systems to meet the PCI DSS requirements and to document compliance, according to a news release. The PCI Device edition also protects sensitive bank card data by prohibiting viruses and malware from penetrating point-of-sale terminals, servers, ATMs and kiosks.
 
Device manufacturers and merchants have been in a difficult position of retrofitting fixed-function retail devices with more costly security applications that degrade device performance, such as antivirus software. Solidcore addresses these challenges with its S3 Control PCI Device edition, which is a small footprint, low-overhead change prevention solution that runs transparently on Windows Embedded devices.
 
"It has become essential for retailers to control access and ensure software integrity across the entire in-store electronic payments and POS environment," said Ray Carlin, executive vice president of sales and marketing for Retalix, and president and CEO of StoreNext Retail Technologies. "Solidcore has combined extremely effective lock-down protection with rapid deployment, and this enables our supermarket customers to protect data and sustain PCI compliance with reduced effort and cost."
Posted by: AT 02:46 pm   |  Permalink   |  0 Comments  |  
Tuesday, 24 June 2008
WAKEFIELD, Mass. — The PCI Security Standards Council, a global, open industry standards body providing management of the Payment Card Industry Data Security Standard (DSS), PCI PIN Entry Device (PED) Security Requirements and the Payment Application Data Security Standard (PA-DSS), has announced the addition of two new payment industry device types to the PED program to strengthen cardholder data security.
 
Unattended payment terminals and hardware (also known as host) security modules now can undergo a rigorous testing and approval program to ensure they comply with industry standards for securing sensitive payment card data during any point in the transaction process. The Council also will maintain the list of approved UPTs and HSMs, provide documentation and training for labs evaluating these devices and be a single source of information for device vendors and their customers.
 
The PED Security Requirements are designed to ensure the security of PIN-based transactions globally and apply to devices that accept PIN entry. Until now, the requirements focused on traditional point-of-sale devices that operate in an environment that is attended by a merchant, cashier or sales clerk. UPTs are unattended payment devices that include self-service ticketing machines, kiosks, automated fuel pumps and vending machines. Vendors have been manufacturing and having the encrypting PIN pads (EPPs) that go into UPTs evaluated by approved labs, and the payment card brands have been requiring the use of PCI SSC approved EPPs. Having new and overarching UPT testing requirements will further protect the payment card industry participants.
 
HSMs are secure cryptographic devices that can be used for PIN translation, card personalization, electronic commerce or data protection and do not include any type of cardholder interface. The addition of UPTs and HSMs into the PCI SSC security testing requirements enables the Council to provide testing laboratories with a streamlined evaluation process for achieving compliance of these cryptographic devices.
 
"PIN entry devices go well beyond the typical POS terminals we are all familiar with and we are continually expanding into more and more areas," said Bob Russo, general manager of the PCI Security Standards Council. "Any device that processes personal identification numbers is an important link in the transaction chain. By including both UPTs and HSMs in the PED Security Requirements, the Council is reaffirming its commitment to developing additional standards to meet the needs of the industry and to ensure continued safety and security for consumers."
Posted by: AT 02:45 pm   |  Permalink   |  0 Comments  |  
Tuesday, 29 April 2008
CHARLOTTE, N.C. — Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, has announced it received its ISO (International Organization for Standardization) 9001 certification, a global standard for quality management practices. ISO, a network of the national standards bodies of 157 countries, is the world's largest developer and publisher of international standards for business, government and society.
 
The certification is given to organizations of all kinds that meet or exceed the ISO 9001 requirements for planning systems and process controls necessary to continuously provide improved customer satisfaction. With more than 17,000 international standards on a variety of subjects, ISO assesses companies' processes, training and the tools used to ensure the best methods for ongoing customer satisfaction.
Posted by: AT 03:11 pm   |  Permalink   |  0 Comments  |  
Monday, 28 April 2008
ESSEN, Germany — VeriFone, a secure electronic payment solutions provider, will be hosting a drop-in Security Advisory Clinic May 6 at Kiosk Europe 2008. Visitors to the show can pick up a step-by-step guide to payment security and best practices and receive one-to-one advice and information about practical procedures that can be implemented to maintain security. 

At the event, VeriFone will be exhibiting its latest unattended payment systems, the OP 4100 and OP 3100, which are deployed across a wide variety of retail settings, including supermarkets, ticketing environments and pay-at-the-pump stations across Europe. The VeriFone team will discuss how unattended payment systems can increase customer throughput and loyalty. 

Also on display will be the MX860, a wide-screen, consumer-facing PIN pad which is used as both a PIN pad and customer messaging station. It features fast processing speeds and large memory, making it an ideal solution for busy retail environments with high volume lanes. The large full-color display is suitable for interactive displays and signature capture as well as providing a quick and easy method of payment. Combined with VeriFone’s PAYware software, the MX860 can also double as an interactive customer service point. 

New to VeriFone is its latest contactless payment solution, the QX120. The QX120 supports all major contactless payment schemes, including those initiated from mobile phones using the emerging Near Field Communications, or NFC standard. The ultra thin QX120 can be connected to a stand-alone payment device or integrated POS system to provide contactless acceptance capability.

Posted by: AT 03:09 pm   |  Permalink   |  0 Comments  |  
Monday, 21 April 2008
DALLAS — TableTop Media has unveiled its wireless, interactive tabletop device with pay-on-demand capabilities.
 
TableTop Media delivers a pay-at-the-table device with three distinct features: split check, touch tip and email or print receipt capabilities. Unlike traditional pay-at-the-table products, the solution places control in the guests’ hands to pay at their convenience.  
 
TableTop Media’s solution has been installed at Cozymel’s Mexican Grill in its Grapevine, Texas location for the past three months.
 
The solution is built upon the Microsoft Windows Embedded CE operating system and the Microsoft .NET Compact Framework and uses additional Microsoft technologies including Microsoft Windows Server 2005, Microsoft SQL Server 2005 and Internet Information Services 6.0.
Posted by: AT 03:04 pm   |  Permalink   |  0 Comments  |  
Thursday, 10 April 2008
WEST CHESTER, Pa. — Cash transactions cost retailers far less than the average two percent fee incurred from signature debit and credit transactions. MEI has released a new toolkit that makes it easier for retailers to accept cash transactions in their kiosks and self-checkout systems. MEI designed the Point of Service Toolkit (MPOST) — an industry first — to reduce the integration time of bill validators by at least 50 percent.
 
Integrating a bill validator using an MPOST toolkit and a USB interface now is as easy as integrating a card reader — a plug-and-play approach. The toolkit includes a flash download capability, an easy-to-use-library, advanced error handling, automatic device and currency detection and configuration, unit auditing and test and demo programs.
 
“MPOST reduces the costs and technical challenges of introducing cash acceptors into a self-service system,” said Dave McLaughlin, engineering director for MEI's retail channel. “Cash has been shown to increase the revenue of self service devices, and we have developed this software tool to ease integration and help retailers realize the full benefits of their self service units.”
 
For more information about MEI and its products, visit www.meigroup.com or call 800-345-8215.
Posted by: AT 02:37 pm   |  Permalink   |  0 Comments  |  
Wednesday, 09 April 2008
Winston-Salem (N.C.) Journal: Entrepreneur Don Brock combines nonprofit giving with fast-paced technology and has made it a mission and an occupation. Brock, a native of Reidsville, founded SecurePointe Technologies to help nonprofit organizations streamline the receipt of donations and allow easier transactions using debit and credit cards.
 
Read more
Posted by: AT 02:35 pm   |  Permalink   |  0 Comments  |  
Tuesday, 05 February 2008
WEST CHESTER, Pa. — MEI, a developer of unattended payment systems, has appointed Ian McCormick to the newly-created position of executive vice president of retail. McCormick will lead the retail channel with responsibility for overall P&L, product development, marketing, sales and service worldwide. He will be based at the company’s headquarters in West Chester, Pa., and report directly to chief executive officer Mike Hayes.
 
Ian McCormick’s appointment is part of MEI’s initiative to continue its success in retail and extend its payment technologies into new banking and financial service applications.
 
"Retail and banking are exciting areas of growth for us and we are committed to developing new products and services for these sectors,” said Mike Hayes, CEO of MEI. “Ian brings to MEI a wealth of experience and a track record of success. We are excited to add his leadership skills to our senior management team."
 
Ian McCormick comes to MEI with over 17 years of international leadership in the payment management marketplace. Previous roles include six years with De La Rue, one of the world’s foremost payment solution providers, where he was responsible for the company’s retail payments business. Prior to De La Rue, McCormick spent eight years with Money Controls.
 
MEI’s retail channel provides cash payment solution systems to OEMs, developers and integrators for retail cash safes, kiosks, self-service checkout systems and other automated payment terminals.
Posted by: AT 09:19 am   |  Permalink   |  0 Comments  |  
Friday, 18 January 2008
BURNABY, British Columbia — TIO Networks Corp., an automated bill payment and non-bank financial network, and Work Software Systems, provider of Retail Management Systems to the Wireless dealers, have announced an agreement where TIO’s bill-payment processing services will be made available directly from the WorkWireless RMS solution, which is used by thousands of wireless dealer locations.
 
According to a news release, Work Software Systems will use TIO’s Application Programming Interface to process billpay transactions directly from the WorkWireless RMS Solution. 
 
WorkWireless agents will not require any additional hardware or software.
 
“We are excited to work with TIO to deliver their services directly to our clients through the WorkWireless RMS” said Bill May, president of Work Software Systems. “We are focused on providing our clients with the ability to process all of their point-of-sale transactions through WorkWireless and integrating with a market leader like TIO is a big part of that strategy.”
Posted by: AT 08:56 am   |  Permalink   |  0 Comments  |  
Thursday, 10 January 2008
NORTH CANTON, Ohio — Rent-A-Center, a rent-to-own company with more than 3,300 stores, has partnered with Diebold Inc. to install seven Diebold Express Cash Recyclers as part of an agreement to purchase 500 units from Diebold over the next two and a half years.
 
According to a news release, the recyclers automatically count, authenticate and safeguard cash deposited by clients. That same cash is later dispensed for customer cash withdrawals.
 
The ECRs serve high- and low-volume transactions, expedite customer service and eliminate manual cash counting. They also significantly reduce cash exposure and heighten cash transaction speed and accuracy, says Brent Turner, vice president of financial services for Rent-A-Center.
 
The ECRs fit under a countertop with no refitting required. Up to 10 storage cassettes enhance productivity, while a built-in 3.5-inch color-video graphics array touchscreen displays intuitive and easy-to-use functionality, including graphics icons for easy recognition and on-screen progress display.
 
Diebold teamed with Arcatech Systems, supplier of transaction-automation components, to design and manufacture ECRs to penetrate the teller market with an automated recycling solution specifically designed for North America.
Posted by: AT 03:57 pm   |  Permalink   |  0 Comments  |  
Tuesday, 24 April 2007
MEBANE, N.C. · ArcaTech Systems, a supplier of transaction automation components for the financial, retail and self-service industries, will present a Tech Talk at KioskCom's Self Service Expo discussing what it takes to build a complete transactional kiosk that will meet customers' expectations. ArcaTech is also a sponsor of the conference and is exhibiting in booth 609.
 
Kirk Nelson, ArcaTech's OEM products manager will deliver the presentation, titled "Completing the transaction — What does it take?" The Tech Talk will address the combination of components required to create a transactional environment that the consumer will welcome and the mechanisms that make a potential transaction a reality.
 
ArcaTech will be showing the following products at KioskCom: NCR Cash Dispensers, Diebold Cash Dispensers, CTS Electronics Check Scanners, Reiner Check Scanners and Sagem Encrypting Pin Pads.
Posted by: AT 05:35 pm   |  Permalink   |  
Tuesday, 20 February 2007
MORGANTOWN, Ky. — Pan-Oston has installed its Utopia self checkout solution at an IGA store located in Morgantown, Ky. 
 
The Utopia allows retailers the option of using an attendant and fits into existing store configurations. The hardware, software, cabinet design and user interface are fully customizable for individual clients. Enhanced features such as biometric authentication for store attendant access and transaction management through attendant controlled mobile handheld devices are also available on each machine.
 
"Our team has responded to the challenge of creating a unique and customizable self checkout solution. We have launched a ground breaking technology which will benefit both the retailer and consumer," said Jim Vance, president for Pan-Oston.  
Posted by: AT 12:11 pm   |  Permalink   |  
Wednesday, 17 January 2007

CHARLOTTE, N.C. · Source Technologies, provider of integrated solutions for managing financial transactions and other secure business processes, has been named as one of the top 500 small businesses in the United States (Div500) for a second consecutive year by DiversityBusiness.com, a leading multicultural Internet site. The companies listed on the Div500 represent the nation's top multicultural earners, ranging in revenue size from $20 million to more than $2 billion.

"We are very honored to receive the DiversityBusiness.com award for a second year in a row," said Bill Bouverie, president and chief executive of Source Technologies. "Receiving this award for a second time is a testament to our people, suppliers and manufacturing partners."

In addition to winning the DiversityBusiness award, Source Technologies was named to the FinTech 100 list of the international top vertical technology vendors serving the financial-services industry for a second consecutive year. In 2006, Source Technologies also was presented with recognition for Outstanding Achievements in Financial Self-Service at the 2006 Self-Service & Kiosk show.

Posted by: AT 09:56 am   |  Permalink   |  0 Comments  |  
Thursday, 11 January 2007
ATLANTA · NCR announced its new EasyPoint Advantage kiosk, a compact device with a depth of less than three inches and a weight of 11 pounds.
 
"The introduction of the NCR EasyPoint Advantage enables NCR and third parties to deploy informational and transactional applications across multiple industries, accelerating the rapid adoption that NCR is already seeing with self-service worldwide," said Mike Webster, vice president and general manager of NCR Self-Service. "Its compact and retail-hardened design eases the process of finding a location for the device, and the kiosk is nimble enough for layout and/or location changes to fit the ever-evolving needs of today's consumers."
 
The NCR EasyPoint Advantage will be introduced at the National Retail Federation's 96th Annual Convention and Expo, Jan. 14-17, in New York (booth # 1637).
Posted by: AT 10:23 am   |  Permalink   |  0 Comments  |  
Wednesday, 15 March 2006
PALO ALTO, Calif., Mar 15, 2006 - HP is celebrating more than a decade of providing unmatched variety, quality and value in computing technology with the introduction of new AMD processor-based products for business customers.
 
HP introduced its first AMD processor-based thin client as well as enhanced industry-standard x86 server offerings, which extend the company's portfolio to more than 30 products based on AMD processors.

"Our success is dependent on the speed of transactions," said Sean Gilman, chief technology officer at Currenex, which offers corporate and institutional buyers and sellers reliable, low-cost and secure electronic access to the more than $1 trillion a day global foreign exchange market. "HP and AMD bring a dynamic processing power that our clients now rely on. Since we made the move to HP servers, several customers have stated they choose Currenex because we executed trades much more quickly than the competition."
HP expands AMD-based portfolio with new business products
 
The HP t5720 thin client, featuring the AMD Geode NX 1500 processor, is the optimum choice for business customers who need a powerful, secure and reliable computing experience.
 
HP also is expanding the industry's largest portfolio of AMD Opteron processor-based servers with the addition of Dual-Core AMD Opteron processor Models 185, 285 and 885 to the HP ProLiant DL145, DL385, DL585 density-optimized servers and HP ProLiant BL25p, BL35p and BL45p server blades. The servers, which can help customers maximize the value of their business-critical databases and reduce power consumption, are expected be available worldwide on March 20.
 
"HP is dedicated to providing the overall best experience for customers, so we strive to make it easy for them to improve their work and play through easy-to-buy, easy-to-use technology," said Satjiv Chahil, vice president of marketing, Personal Systems Group, HP. "HP offers the industry's broadest portfolio of trusted, proven AMD processor-based computing technology, and today's new product introductions further our commitment to providing customers the widest choice in technology to meet all of their needs, whether they're focused on performance or their pocketbook."
 
In 1996, HP and AMD began their collaboration with the introduction of the HP Pavilion 6330, the first AMD processor-based consumer PC from a major manufacturer. The computer featured an AMD K6-2 microprocessor for an industry-low price of $949.(1)
 
The turn of the millennium brought a multitude of AMD processor-based industry firsts from HP, starting with the first business desktop featuring AMD Athlon XP processors in 2002.(2)
 
"Working together, HP and AMD have successfully garnered greater market penetration and global acceptance for AMD64 technology-based HP systems," said Henri Richard, executive vice president and chief sales and marketing officer, AMD. "Our close relationship has evolved to today's expansive consumer and commercial product lineup, driving a balanced computing market that ultimately benefits the end customer in both technology innovation and performance-per-watt competitiveness."
 
The addition of AMD processors to the HP ProLiant server line in 2004 reinforced the company's position as the No. 1 vendor of industry-standard x86 servers worldwide, and HP quickly became the leading provider of AMD Opteron processor-based server systems.(3) As the world's No. 1 consumer PC company, HP later that year introduced the first Media Center PC featuring the AMD Athlon 64.

More groundbreaking introductions followed in 2005 with the launch of HP ProLiant server blades featuring AMD Opteron processors with Direct Connect Architecture, as well as the first AMD Athlon 64 processor-based PC blade for its Consolidated Client Infrastructure solution. The company also introduced the first globally available HP Compaq business notebook incorporating AMD Turion 64 mobile technology with advanced security features.
 
More information and additional joint HP and AMD milestones are available in an online press kit at www.hp.com/go/HPAMD10years.
 
About HP
HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, global services, business and home computing, and imaging and printing. For the four fiscal quarters ended Jan. 31, 2006, HP revenue totaled $87.9 billion. More information about HP (NYSE, Nasdaq: HPQ) is available at http://www.hp.com.
 
(1) HP and AMD had a previous relationship based on printing technology, dating to 1991.
(2) Both HP and Compaq offered an AMD-based business PC in 1995, but only as a limited market test.
(3) Source: IDC's Worldwide Quarterly Server Tracker, November 2005.
AMD, AMD Athlon, AMD Opteron, AMD Turion, AMD Geode and combinations thereof are trademarks of Advanced Micro Devices, Inc.
Posted by: AT 01:09 pm   |  Permalink   |  
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