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News Archive |
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Thursday, 22 October 2009
Ticketmaster has announced a multiyear extension of its partnership with Honolulu's Neal S. Blaisdell complex that will involve the installation of several touchscreen ticketing kiosks. The Neal S. Blaisdell complex includes venues such as Blaisdell Arena, Blaisdell Concert Hall and the Waikiki Shell.
Ticketmaster says its touchscreen kiosks enable users to securely purchase event tickets 24 hours a day and pick up tickets already purchased online or by telephone. The company says the kiosks have an average transaction time of less than three minutes.
Shirley Alexander, general manager of Ticketmaster Hawaii, says the partnership established the company's dedication to tourism in the Hawaiian Islands:
We are pleased to extend our longstanding partnership with the city and county of Honolulu's premier venues in order to promote live entertainment in Honolulu, as well as tourism on the islands in general. While expanding this alliance, we intend to broaden Ticketmaster's reach even further by building upon our partnerships with the Hawaii Visitors Bureau and others so that, in the long run, we will all benefit from this relationship.
Thursday, 24 September 2009
Hoeft & Wessel, a German information technology and engineering company, has announced it will deploy 720 of its Almex stationary self-service ticketing kiosks for Transports Publics Genovois, or TPG.
In a news release announcing the deal, Hoeft & Wessel says the kiosks' unique solar-power technology will afford the deployer a new level of flexibility:
200 machines feature a new, pioneering technology that makes it possible to reduce electricity consumption. Solar cells are sufficient for an independent power supply, making the new terminals completely independent from the electricity grid. As a result, transport companies are given absolute freedom in choosing their locations.
The company says it also will provide application software for the ticketing kiosks, which will be deployed in 2010 and 2011.
Thursday, 24 September 2009
CUSTOM Engineering, a manufacturer of POS and kiosk printing solutions based in Italy, has introduced several new ticket printers to its product line.
According to a news release from CUSTOM, the KPM150 is a compact ticket printer ideal for parking and transportation ticketing kiosks. The product's features include an adjustable printing width and a print speed of 180mm/sec.
Also new to the company's offerings is the KPM300H heavy-duty ticket printer, which prints at a speed of 250mm/sec. Both the KPM150 and the KPM300H feature optional RFID reader/writers and optional barcode scanners.
The TK200 is a thermal barcode printer designed for applications such as cinema and theater ticketing. The product connects directly to a PC via USB and serial ports and prints graphics, text and barcodes at a speed of 250mm/sec.
All of CUSTOM's ticket printers feature remote monitoring capabilities, including remote upload and update of fonts and logos and automatic e-mail alerts.
In addition to its new ticket printers, CUSTOM has announced the availability of its latest thermal kiosk printer, the KMP216H II. Equipped with a new processor, this model provides more power than its standard counterpart, according to the news release. The KMP216H II prints in 300 dpi resolution at a speed of 180 mm/sec and features a dual paper roll feed. Like CUSTOM's ticket printers, the thermal kiosk printer also features remote monitoring and updating capabilities.
Monday, 24 August 2009
DED Ltd., an England-based equipment distributor, has announced it will now offer Axiohm's CMDG2014 printer, specifically designed for ticketing applications for travel, event, transit, cinema and theater, as well as visitor badges and passes. The printer can accommodate paper up to 190 micrometers thick and 60mm wide.
According to a news release, the CMDG2014 prints at 90mm per second offers customizable paper cutting options. It is available with or without a cutter and can be fitted with an optional tear bar. At 74.5mm wide, 61mm deep and 32mm high, the device is compact in size.
Wednesday, 29 April 2009
SURESNES CEDEX, France — IER, supplier of passenger and baggage processing solutions for the air transportation industry, announced it has been selected by Siemens, IT integrator, to equip Malaga Airport's new terminal with check-in and boarding equipment.
Siemens has selected IER for the supply of both types of passenger check-in processes: operator assisted check-in at counters and automated check-in with self-service kiosks, as well as boarding gate control readers.
Nearly 250 IER 506 boarding pass and bag tag printers will equip the new check-in counters and 17 IER 918 CUSS kiosks will be deployed for the self-service automated check-in operations.
Wednesday, 29 April 2009
SURESNES CEDEX, France — IER, supplier of passenger and baggage processing solutions for the air transportation industry, announced it has been selected by Siemens, IT integrator, to equip Malaga Airport's new terminal with check-in and boarding equipment.
Siemens has selected IER for the supply of both types of passenger check-in processes: operator assisted check-in at counters and automated check-in with self-service kiosks, as well as boarding gate control readers.
Nearly 250 IER 506 boarding pass and bag tag printers will equip the new check-in counters and 17 IER 918 CUSS kiosks will be deployed for the self-service automated check-in operations.
Wednesday, 08 April 2009
The Malta Independent Online: GasanMamo Insurance has installed the first online travel kiosk in Malta at the check-in lounge in the Malta International Airport. Passengers travelling out of Malta can now take out their travel insurance from a kiosk, which includes a built-in printer. “We always seek new ways to provide our customers with that extra comfort and peace of mind and this new travel insurance service will definitely go down well with whoever arrives at the airport, all packed up and ready to set off for the trip and remembers that he has forgotten to take out travel insurance,” said Julian Mamo, director at GasanMamo Insurance.
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Thursday, 13 November 2008
(Zambia, Africa) ITWeb.com: The Sandton Central Management District in Sandton, Zambia, plans to install electronic touchscreen directory systems throughout the city. The Scout Project, developed by outdoor advertising company Smile Media, comprises a wireless network of public information kiosks that are expected to be rolled out early next year. The prototype will be placed outside the Sandton Convention Centre. The devices will feature an 18-inch screen with an electronic map and will provide information about Sandton central hotels, shops, restaurants, banks and places of interest, as well as community news. In addition, each kiosk will be programmed with a list of emergency contact numbers, as well as a panic button.
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Monday, 03 November 2008
RICHARDSON, Texas — Fujitsu Transaction Solutions Inc. has partnered with Ready Theatre Systems of Hartford, Mich., to provide Fujitsu's U-Serv 100 and U-Serv 150 self-service kiosks to movie theater companies across North America.
According to a news release, RTS will integrate its RTS Ticketing Software with the Fujitsu kiosks and Fujitsu will provide ongoing hardware services and maintenance for the systems. RTS software is installed in more than 1,000 theaters across the United States.
Fujitsu's U-Serv systems are self-ordering kiosks designed for a variety of food-service and entertainment venues, such as quick-service and family casual restaurants, casinos and theatres. The kiosks integrate with existing point-of-sale systems, helping companies improve service and lower costs by reducing peak-time traffic and redeploying labor to more productive activities.
"We've had significant demand from our client base for Fujitsu's quality U-Serv solutions, and this partnership will benefit those customers and attract new business," said Mary Snyder, director of operations at RTS.
Friday, 19 September 2008
Film Journal International: As today's consumer becomes increasingly independent and more apt to choose self-service solutions, ticket companies are moving quickly to deploy new ticketing kiosks. Find out what companies like Clarity Commerce Solutions, Fandango, Mobiqa, MovieTickets.com, National Ticket, Omniterm, Radiant Systems, Retriever Software, Splyce, Ticketsoft and Vista are doing.
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Tuesday, 29 July 2008
KWES-TV, Channel 9 (Midland, Texas): Tall City residents on the go soon will have a faster way to get what they need, when they need it. Right now, the work is on to set up kiosks all over town. That means the next time you grab a bite to eat, you'll also be able to order tickets for a play or the next Rockhounds game. "It's going to be big. It's going to be real big," said Ben Spencer, manager at the Harvest Caffe.
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Tuesday, 03 June 2008
The Louisville (Ky.) Examiner: In a city where motorists complain of too few parking spaces and too many parking tickets, a bright spot has emerged. Solar-powered electronic parking kiosks, introduced four years ago at parking hot spots throughout the city of Baltimore, have nearly doubled revenues from meters and reduced the number of tickets issued to motorists who overstay their welcome, new statistics show.
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Monday, 12 May 2008
ABERDEEM, N.C. — Meridian Kiosks has announced the latest addition to its outd oor kiosk line.
The Titan kiosk has watertight construction and a NEMA 4 rating. Heating and cooling units on the kiosk maintain a preset temperature to ensure that electronic devices function properly.
Standard configurations for the Titan include a UV rated weather-resistant powder coat finish, industrial PC, high-bright display with thru-glass touch technology and climate control. The Titan design can also integrate other peripherals such as a receipt printer, keyboard and card readers. Meridian also offers different powder coat options and full-color graphic wraps.
The Titan kiosk is already deployed at marketing agencies, car manufacturers and motorsport teams for current lead generation, product information and consumer feedback applications. The Titan is also ideal for QSR drive thru, ticketing and wayfinding.
Friday, 18 January 2008
KNOXVILLE, Maryland — Kiosk Group Inc and Shenzhen KaiMingYang Technology Co. Ltd. have announced a partnership, under the name KMYAmerica, to promote KMY’s line of kiosks in the Western Hemisphere.
KMY, manufacturer and integrator of kiosks throughout Asia, Africa and the Middle East, develops banking, phone, parking system, ticketing and photo kiosks. Yang Lingxiang, head of KMY’s engineering department, also designed and developed Kodak photo kiosks.
Thursday, 03 January 2008
(United Arab Emirites) Khaleej Times: Dubai Traffic Police have launched a new service in which citizens can pay traffic fines at kiosks in various shopping malls or online at the police Web site.
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Wednesday, 05 December 2007
USA Today: Continental Airlines passengers in Houston will be able to board flights using just a cell phone or personal-digital assistant instead of a regular boarding pass in a three-month test program launched recently at Bush Intercontinental Airport. The program could expand to airlines and airports nationwide. If a passenger's cell phone or mobile device loses power, the passenger can get a paper boarding pass from a kiosk or a Continental agent.
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Tuesday, 04 December 2007
Express India: Passengers soon may get a respite from standing in long queues for railway tickets with Northern Railways planning to introduce e-ticketing through ATM kiosks at all major railway stations. Railways will set up 305 ATMs across their train routes.
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Monday, 03 December 2007
Chicago Tribune: The computers handling United Airlines check-ins and reservations crashed companywide for several hours Friday, causing long lines at check-in counters as agents filled out tickets and baggage tags by hand.
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Monday, 05 November 2007
HotelInteractive.com: TTI Technologies International has announced it has partnered with Telecharge.com, a New York-based consumer ticket-sales service, to provide Broadway and Off Broadway theater tickets via its new ConciergeOnDemand solution. ConciergeonDemand is a computer-based system that allows hotel guests to view and book tours, buy show tickets, book transportation, etc. directly from a convenient lobby kiosk or PC workstation.
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Monday, 22 October 2007
Management Consultancy: 89 percent of airlines expect to offer check-in over the Web within the next two years, in response to accelerating take-up of self-service technologies by passengers. More than half of 100 airlines surveyed now offer online check-in · compared to 42 percent last year · with 100 percent implementation among low-cost carriers and the top 25 passenger-carrying airlines, according to the ninth annual Airline IT Trends Survey, sponsored by travel IT supplier SITA.
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Wednesday, 17 October 2007
The Seattle Post-Intelligencer: Automated drive-through toll booths should be operating at all the ferry terminals by the end of the year, speeding up ticketing and quelling complaints. The booths are part of Washington State Ferries' new $12.8 million electronic fare system, Wave2Go, which lets riders buy tickets online and print them at home or at terminal kiosks.
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Wednesday, 17 October 2007
Express Travel World: Bangalore-based travel services portal Via has announced the launch of kiosks that will allow customers to book bus tickets online. Via claims they are the first such travel kiosk in the country and has plans of operating around 500 such kiosks around high traffic areas in the country.
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Sunday, 14 October 2007
The San Francisco Chronicle: In recent years, the airline boarding pass has gone from a bulky packet of paper you received in the mail to an e-mail that you can print out at home. But the incredible shrinking boarding pass may not be done evolving. Soon, it may become a tiny digital barcode that sits on your cell phone screen. The International Air Transport Association, which represents 240 airlines, said it has taken a step toward allowing passengers to check in for flights using a barcode sent to their cell phones via e-mail or text message, making the process truly paperless.
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Sunday, 14 October 2007
The San Francisco Chronicle: In recent years, the airline boarding pass has gone from a bulky packet of paper you received in the mail to an e-mail that you can print out at home. But the incredible shrinking boarding pass may not be done evolving. Soon, it may become a tiny digital barcode that sits on your cell phone screen. The International Air Transport Association, which represents 240 airlines, said it has taken a step toward allowing passengers to check in for flights using a barcode sent to their cell phones via e-mail or text message, making the process truly paperless.
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Tuesday, 02 October 2007
The Australian: Jetstar Airways has signed a $3 million agreement with IBM Corp. to establish and support the carrier's domestic Web check-in and kiosk solutions. Jetstar and IBM Global Business Services will introduce Internet check-in capability and 32 airport check-in kiosk units during the first implementation phase at Jetstar's major domestic gateway airports.
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Wednesday, 19 September 2007
MercuryNews.com: As air travelers grow increasingly frustrated with perceived poor service from carriers, executives with those companies are turning to self-service in new roles to provide more convenience and to reduce waits. One example: Continental Airlines has installed self-service kiosks inside secure areas at hub airports in Houston, Cleveland and Newark, N.J., to help rebook passengers whose flights have been delayed.
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Wednesday, 29 August 2007
Switched: Electronic ticketing lets you view, change and process your reservation at kiosks, online or over the phone. However, 16 percent of travelers still insist on receiving mailed paper tickets ahead of time, forgoing e-tickets for the security of paper. Bad news for that group: Paper tickets are set to be retired by June 1, 2008, forcing everyone to get with the times.
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Monday, 27 August 2007
MCLEAN, Va. · USA TODAY turns 25 years this September. As part of its celebration, the newspaper says it will look back at the top 25 travel milestones, from online booking and paperless tickets to TSA screening lines. The travel landscape has shifted dramatically over the past quarter century, says USA TODAY's travel team.
Self-service ticketing kiosks were named the No. 10 milestone. The kiosk officially began cropping up in airports in 1994, although Southwest had a rudimentary self-ticketing machine as early as 1979.
Monday, 27 August 2007
The Philadelphia Inquirer: Technical glitches that prevented customers from buying Amtrak tickets at station kiosks or online have been fixed, Amtrak says.
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Tuesday, 07 August 2007
The Charlotte Observer: The screens will be a little bigger, and the color will be a little lighter. Those are among the small changes that travelers who use US Airways' kiosks at Charlotte, N.C.'s airport may notice the next time they check in for a flight. The 30 kiosks · 26 are being replaced, and four are new · have 17-inch screens, compared with the 15-inch screens used now. The kiosks also will come in a lighter blue to match recently painted jets and new uniforms planned for next year, said US Airways spokeswoman Michelle Mohr.
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Thursday, 26 July 2007
News.com.au: Tourists who want to hop on a ferry to visit New York's first lady, the Statue of Liberty, will wait only a fraction of the time for tickets and a seat on the boat under changes planned by the new owners of the service. Under the new system, visitors will be able to make reservations for specific departure slots, print tickets at home, then arrive up to 60 minutes before they embark. Tickets would also be available at self-serve kiosks in Times Square and other tourist spots around the city.
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Thursday, 26 July 2007
News.com.au: Tourists who want to hop on a ferry to visit New York's first lady, the Statue of Liberty, will wait only a fraction of the time for tickets and a seat on the boat under changes planned by the new owners of the service. Under the new system, visitors will be able to make reservations for specific departure slots, print tickets at home, then arrive up to 60 minutes before they embark. Tickets would also be available at self-serve kiosks in Times Square and other tourist spots around the city.
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Thursday, 19 July 2007
The Dallas Morning News: The Texas Rangers are among a handful of Major League Baseball teams expected to launch Tickets@Phone, a technology that sends a barcode to a mobile phone or device that's read by a scanner to gain entry to a game. The new technology allows fans to buy tickets online at the last minute and avoid lines at the will-call window. Six ticket kiosks that debuted this season at the stadium have also been gaining traffic. The Rangers plan to add more kiosks next year.
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Thursday, 19 July 2007
Seacoast Online: Amtrak says a number of its stations will see new self-service ticketing machines. The new units are expected to feature upgraded touchscreens and brighter graphics. The machines also comply with Americans with Disabilities Act requirements, with the goal to make them more user-friendly for passengers with disabilities.
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Friday, 13 July 2007
Fin24 (Africa): South African Airways this week encouraged travelers to book and pay for flights on its website rather than at its ticket kiosks at airports and in big shopping centers. Effective August 1, a service charge of R200 (approximately $28) would be levied on all domestic tickets bought at the airline's ticket outlets.
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Tuesday, 12 June 2007
Livemint.com (The Wall Street Journal): ATMs in railway stations will no longer be only cash-vending machines but will also provide long-distance railway tickets, sparing bank account holders the trouble of waiting in long-winding queues at counters. Six public sector banks have entered into an agreement with Indian Railways to provide this facility in their dual-purpose ATMs to be installed in select railway stations across the country. More than 1,000 such ATMs are proposed to be installed.
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Tuesday, 17 April 2007
Cardtechnology.com: East Japan Railway commuters could download train tickets and recharge their Mobile Suica e-cash purse over the air to their phones, which they can tap to pass through transit gates or make purchases. But 13 months after the much-anticipated launch of Mobile Suica, a contactless mobile-wallet phone in January 2006 only 350,000 customers had signed up for the service.
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Monday, 26 March 2007
Breakingtravelnews.com: Amadeus has implemented e-ticketing for over 100 airlines serving the UK. Amadeus deployers in the UK are already issuing 80 percent of all tickets as electronic tickets and this latest announcement brings Amadeus users closer to meeting IATA's goal, which states that all airline tickets should be issued as e-tickets by the end of 2007.
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Wednesday, 14 March 2007
ORLANDO, Fla. - Cygnus eTransactions Group Inc. announced it has been named a member of the NCR RealPartner program by NCR Corporation. As a member, Cygnus will resell NCR RealPOS point-of-sale POS workstations and NCR EasyPoint self-serve kiosks.
The NCR RealPartner program is a tiered marketing program that provides NCR channel and alliance partners with the sales, marketing and support tools they need to be successful with NCR products and services.
Cygnus is integrating its ceStation POS and ceOsk self-service ticketing applications with NCR hardware to provide an industry leading ticketing solution for the recreation and entertainment industry.
NCR's POS workstations and self-service kiosks offer a variety of configuration and hardware options including space-saving designs, enhanced serviceability tailored for a range of applications, along with industry leading hardware maintenance and technical support.
Tuesday, 27 February 2007
Netindia123.com: Within the next two years train passengers may purchase their journey tickets at vending machines, post offices and petrol pumps, to name a few. The Indian Railway says it soon plans to install 6000 automatic-ticket vending machines in major cities across the country.
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Monday, 26 February 2007
Detroit News: Northwest and other carriers say they plan by year's end to eliminate paper tickets in favor of computer-generated e-tickets. The move is expected to cut ticket-issuance costs from $10 to $1, potentially saving the industry about $3 billion a year. Already, Northwest charges $50 for a hard-copy ticket, to discourage those who cling to the old practice.
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Thursday, 22 February 2007
Saipantribune.com: Continental Micronesia unveiled its enhanced, self-check-in kiosk in a presentation to travel partners at the Continental ticket counter in the Guam International Airport. The enhancements include three new language capabilities: Traditional Chinese, Simplified Chinese, and Japanese. The kiosks also allow customers to utilize five other languages: English, French, German, Portuguese and Spanish.
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Friday, 02 February 2007
TORONTO · Porter Airlines, Canada's newest passenger airline, is offering its customers the convenience of self-service check-in via kiosks from Kinetics, a subsidiary of NCR Corporation.
Porter Airlines has deployed Kinetics TouchPort IIC self-check-in kiosks, featuring a passport reader and barcode imager, in its ticketing area at Toronto City Centre Airport and at the airline's shuttle service departure site. The Kinetics self-service software application allows passengers to access their itinerary, check baggage, swipe their credit card for personal or group check-in and print their boarding pass.
"By deploying a superior self-check-in solution from Kinetics, we are providing our customers with a check-in experience that exemplifies our mission to deliver speed, convenience and exceptional service throughout all aspects of our airline's operations," said Robert Deluce, president and chief executive officer of Porter Airlines.
Kinetics is a provider of self-service technologies for the travel industry, offering hardware, industrial design, engineering, software solutions and maintenance support. The company has deployed thousands of TouchPort units in over 285 airports worldwide.
Tuesday, 30 January 2007
Bowling Green, Ky. -- The Western Kentucky University Athletic Department has teamed up with Hitcents to develop satellite ticket locations in the Bowling Green area. This cooperative effort between the two partners may revolutionize where, when, and how customers can buy tickets for athletic events.
"Thanks to Hitcents, we are reaching out to over 10 million Topper sports fans each year with off-site ticket buying options," says WKU athletic director Dr. Wood Selig. "This technology is revolutionary and will assist us in our efforts to expand our footprint of support for our athletic events. It makes ticket buying easier without the additional charge typically associated with purchasing tickets off site. Fans get the best seat without having to call, order online, or travel to the ticket office."
Selig added that no other collegiate program in the nation currently has such a system in place, as the necessary technology and computer programming was originally and uniquely devised by Hitcents. Their goal was to provide a convenient and user-friendly method to purchase tickets in lieu of the other ticket purchasing methods.
"We have basically expanded our hours of operation and will be able to serve our customers much better throughout the year," Selig said. "We can place these kiosks in surrounding counties as well to gain a greater presence of mind for WKU athletics."
Fans can purchase tickets to WKU athletic events from the kiosks · which are designed and function in a similar fashion to ATM machines · at Greenwood Mall, Houchen's Market in Glasgow, and the Rockfield IGA on Russellville Road.
The interactive program allows customers to select which games they would like to attend and the number of seats needed. They will be presented with a list of the best seats available based on the fan's selected price level. After selecting the seats and swiping their credit or debit card, the customer will instantly receive their printed tickets and receipt. Visa, Mastercard, and Discover cards are the only forms of credit or debit payment accepted.
The kiosks also provide E-Fan information from WKU athletics. Fans can submit their e-mail addresses at the terminals free of charge to receive updates from the athletic department. They will also be sent a coupon which can be redeemed at the kiosks for a free ticket to any Hilltopper or Lady Topper basketball game this season.
The kiosks, which were installed in October, have already become a success according to WKU ticket manager Jim Cope. As more people found out about the stations, Cope said, the machines actually had to be reloaded with additional seat locations after a flurry of purchases before the men's basketball games against Eastern Kentucky and Southern Illinois. Several other athletic departments have inquired about the logistics and possibilities of using the program as well.
Monday, 29 January 2007
Slam.canoe.ca: While some major league baseball teams have introduced ticket kiosks, the Cavaliers have taken it a step further, providing a completely paperless transaction. Nearly a third of their season-ticket holders use Flash Seats, owner Dan Gilbert's online ticketing company. Fifteen major league clubs use technology similar to Flash Seats.
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Tuesday, 05 December 2006
YORK, Pa. - Livewire International Inc. and Rapid Access Systems LLC announced that they have entered into an agreement to deliver enhanced solutions to Rapid Access Systems' customer base, as well as jointly market new products and services within the self-service marketplace.
The agreement allows Livewire's TicketEngine self-service and Web-based ticketing system to be utilized by Rapid Access System's current customer base and also establishes a co-marketing relationship between the two companies to allow Rapid Access Systems to represent Livewire solutions throughout the Western United States.
The migration of Rapid Access Systems' customer base, including more than 60 Albertsons stores, the Air Force Academy and numerous military installations throughout Colorado, to Livewire's TicketEngine system has been completed. The companies are in the process of extending the products and services offered throughout the Colorado market.
Tuesday, 05 December 2006
Asia Pacific News: Pakistan International Airlines (PIA) is implementing ticket-kiosk and Web-check-in applications. The airline has introduced e-ticketing for all bookings made directly with the airline and through travel agencies, eliminating paper ticketing long before the IATA-mandated Dec. 31, 2007, deadline.
Friday, 17 November 2006
MLB.com: The Oakland A's new ticketing kiosks are a sign of things to come for their stadium and the city of Fremont. The kiosk showed pictures of dining and spa treatments with "Relax after the game at The Spa" and "Reserve your seats now for one of our dining experiences." The kiosk also had an option for fans to upgrade their seats.
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Monday, 30 October 2006
HotelMarketing.com: A new Forrester report examines customer satisfaction and self-service efficiencies. At Air Canada, a customer who uses its kiosk to check in costs only 16 cents. That same customer checking in with an agent costs $3. A Forrester report also finds that 50 percent of retail customers are comfortable with online self-service.
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Tuesday, 22 August 2006
YORK, Pa. · Livewire International Inc. announced today that its TicketEngine self-service and Web-based ticketing system has been implemented by Dan Show VIP, a Las Vegas company that produces The Dan Show: Vegas, self-hosted by Dan Sherbondy.
Dan Show VIP self-serve ticketing kiosks are deployed throughout Las Vegas tourist areas, along highways leading to Las Vegas and in areas frequented by locals, such as convenience stores. The self-serve ticketing system offers a wide selection of entertainment choices, including shows like "Carrot Top," "Penn and Teller," and "Mama Mia," as well as adventure activities like helicopter tours. Customers may also place themselves on nightclub guest-lists and buy and print tickets to multiple clubs. Secondary displays, driven by the kiosks, present multimedia previews of shows to enhance the customer buying experience.
In addition to the kiosks, Livewire is hosting the Dan Show VIP ticketing Web site to provide print-at-home tickets for patrons. An affiliate program is incorporated to allow cab drivers, limo drivers, retailers and other individuals to enjoy a piece of the action by directing customers to the kiosks and entering a promotion code or providing links to the Dan Show Tickets Web site.
Friday, 11 August 2006
LAS VEGAS -- The Venetian has partnered with McCarran Airport to introduce Airport SpeedCheck Advance, a service that allows guests to bypass airport lines by checking their luggage and receiving their boarding passes directly on the property.
This exclusive service, administered by Bags To Go Inc., is made for all travelers, especially for those with late afternoon or evening flights, after suite checkout time has passed. Travelers will be able to spend their spare time at The Venetian without carrying luggage. Additionally, waiting time in airport lines is cut in half as travelers now have the luxury of arriving at the airport one hour in advance opposed to the suggested three-hour arrival time.
"As the first property on The Strip offering our guests a secure and reliable way to process luggage for the trip home, we continue to advance our mission of providing unmatched service and excellence to all that stay with us," stated Paul Pusateri, senior vice president of The Venetian. "When the team at McCarran Airport explained the fundamentals of this service and how safe and convenient it would be for our guests, we didn't hesitate to sign on. With Airport SpeedCheck Advance kiosks, we will continue to provide services not found anywhere else and ensure an outstanding benefit for our visitors -- even at the end of their stay."
Tuesday, 08 August 2006
The Hindu Business Line: Indian Railways and the State Bank of India on Friday signed a memorandum of understanding for installation of ATMs at 681 railway stations across the country, including 298 small stations, where there are no ATMs at present.
The deal would also enhance the e-ticketing reach, with SBI agreeing to provide ticketing facility through Internet ticketing kiosk at 383 major stations in association with the Indian Railway Catering and Tourism Corporation.
Read more.
Wednesday, 19 July 2006
ITBusiness.ca: The Toronto Transit Commission is piloting the use of kiosks that allow customers to purchase their monthly pass using their debit cards.
The TTC signed a $1.4 million dollar contract with IBM Canada Ltd. in September 2003 for the design, development, supply and rollout of 10 Metropass vending machines (called PVM, or pass vending machines for short).
Read more.
Tuesday, 20 June 2006
silicon.com: Visitors to the 2006 World Cup may not know it but each and every ticket holder will carry an RFID tag.
All of the 3.2 million tickets issued for this year's tournament will come equipped with an RFID chip inside, which is scanned whenever a fan arrives at the gates of any of the 12 stadiums.
According to Philips, which supplied the RFID tech, the track-and-trace chips have been included in the tickets to combat counterfeiting and ensure only those with legitimate tickets can get in to watch the matches.
Each of the tickets is now personalised with the holder's name in an effort to stop touting and prevent hooligans from getting access to World Cup matches.
Read more.
Tuesday, 07 March 2006
Kinetics, a subsidiary of NCR Corporation (NYSE: NCR) based in Lake Mary, Fla., has announced the appointment of Herv Muller as President of Kinetics.
Herv joins Kinetics from Atlanta-based SITA, Inc., the leading provider of information technology and telecommunications solutions to the air transport industry. He joined SITA in 2000 and most recently served as Vice President of Sales and Marketing, North America. In that role, he led a team of sales and marketing professionals serving customers in the airport, airline and government sectors while achieving double digit revenue growth.
Prior to joining SITA, Herv gained global business experience over 10 years in technical, support and sales positions primarily focused on technology solutions for the airline and airport industries.
"Herv's technology expertise, business skills and record of motivating teams to achieve stretching targets make him an ideal choice to lead Kinetics to new levels of effectiveness and market achievement," said Mike Webster, NCR Vice President, Self-Service.
Kinetics is a leading provider of enterprise and self-service technologies to today's travel industry and is the architect of the modern airline self-service era. Kinetics produces hardware and software solutions, as well as engineering, development and preventive maintenance services designed to help businesses capture more revenue, expand distribution channels and enhance customer service. Kinetics technologies support all consumer channels, including kiosks, Web, PDAs, cell phones and phones (natural speech recognition).
For more information, go to www.kineticsusa.com.
Please feel free to contact me for any additional information regarding Kinetics.
Monday, 06 March 2006
Killing time in Kona is easier thanks to Kinetics, a subsidiary of SSKA member NCR. That's the firm Hawaiian commuter airline Island Air tapped to help passengers island hop with ease.
Kinetics installed five TouchPort II C check-in kiosks at Island Air's terminals around Hawaii and will install five more.
The TouchPort II's hardware and software are designed specifically for the travel industry, including:
- Integrated barcode and passport readers
- Multiple language support
- 15" touch screen
- 8" wide-format 300dpi thermal printer
- Dip style card swipe
- Ability to hold/print 2,500 ATB-sized documents
Island Air lost e-ticketing capabilities after being sold in 2004 and has since been rebuilding its automated customer service capabilities. Chief operating officer Les Murashige said Island Air spent more to have Kinetics' systems, but the extra quality justifies the added expense. Kinetics claims to have installed about 80% of domestic airlines' self-check-in kiosks.
"There are certain things you can get a cheaper model on, but if you're buying tires for your wife or your kids or your parents' car, obviously you want to get them the best kind of tires," Murashige said. "Working with (Kinetics), I'm glad we made the decision to go with them. They've been very helpful to expedite the whole process. When there are little glitches they respond right away. They've been very proactive about getting a maintenance group out here."
Murashige said the initial installation took about 90 days from the time he called Kinetics.
"We have web check-in as well, which is part of Kinetics' system," Murashige said. "You can do web check-in at home. You can do kiosk check-in at the airport. If you have a bag, just go to one of the kiosks, scan a barcode and it will prompt you with questions on how many bags you have."
The system includes web-based check-in allowing passengers to print luggage tags at home, eliminating the need to wait in line at the terminal.
"Kinetics' solutions provide Island Air's customers with an even smoother, more efficient way to fly," Kinetics vice president Theresa Heinz said. "With Kinetics' technology, passengers can travel with the confidence that they have the industry's most developed self-service check-in solutions to speed them through the airport and on to their flights."
The little airline, which Murashige said moves 15,000-18,000 passengers per week on its eleven twin turbo prop commuter craft, also has some big plans for the future.
"We want to be able to put self-service devices in our terminal area that will allow people to actually check into their hotel rooms from our holding rooms," Murashige said. "So let's say you're going to Lanei, which has two beautiful Four Seasons properties on it, as you wait for your plane you go to this kiosk and check into your hotel. You get your keys and everything. Vice versa, when you're leaving a hotel, you can check in for your flight — have your bag tags printed at the hotel and have them prior to coming to the airport."
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