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News Archive |
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Saturday, 16 January 2010
The New York Times: A Parisian bike program is gaining in popularity among American tourists. More than 10,600 bicycles are available for rental at 750 self-service docking stations throughout the city. The kiosks provide access in eight languages. By the end of the year, about 20,600 of the kiosks, which accept credit and debit, are expected to available throughout Paris.
Read more
Tuesday, 15 December 2009
Financial News USA reports that shares at NCR Corp. soared on Friday, after the company was upgraded by a JP Morgan analyst, who predicted a revenue boost from the Blockbuster Express kiosks NCR manufactures:
Analyst Paul Coster upgraded NCR to "Overweight" from "Neutral," but lowered his target price to $15 from $16. Coster said NCR will likely get a revenue boost from the Blockbuster kiosks it installs, even as its ATM operations stay flat. Coster said the company can realize a 5 percent growth in sales in 2010.
"End market conditions have not changed since the (third-quarter) conference call; retail is still very weak, but stable; financial services is stable and improving slowly," the analyst wrote in a note to investors. He doesn't expect the company's retail and ATM businesses to see much growth through 2013.
Tuesday, 15 December 2009
TIO Networks Corp., a provider of expedited bill-payment processing, has announced transaction revenue results for the first quarter of fiscal year 2010, ended October 31.
According to a news release, TIO processed $4.7 million in bill-payment transactions, with revenue increasing 11 percent over Q1 2009 and one percent over Q4 2009.
Tuesday, 08 December 2009
The Los Angeles County Economic Development Corp. (LAEDC) has announced results of an economic study that it says illustrates the negative impact of low-cost DVD rentals, such as those at redbox, Blockbuster Express and other DVD-rental kiosks, on the Southern California economy.
According to a news release from the LAEDC, "The Economic Implications of Low Cost DVD Rentals" indicates that an estimated $1 billion in lost revenues to the domestic home video industry in the region because of low-cost DVD rentals would lead to an additional $500 million in reduced economic activity. LAEDC's study also says the loss of film production in the Los Angeles area would mean more than 9,290 lost jobs, with annual earnings of nearly $395 million.
LAEDC only specifically names redbox in its news release and says the $1-per-day rental model puts the foundation of the film distribution industry at risk:
Redbox's low-cost kiosks are challenging the traditional distribution and release model of the industry, which is built upon timed, sequential release into differentiated market segments through a variety of channels (box office, sell-through, rental, pay television and cable). ... Although box office numbers are headlined in industry and popular press, revenues from this income stream account for less than 25 percent of the total revenues earned by distributors. Most movies are not immediate money makers, and companies rely on sequential sales, such as in the home entertainment market, to recoup their production and marketing investment.
Redbox continues to be embroiled in litigation with several Hollywood studios that have imposed new release distribution delays of up to 30 days on the DVD-rental company. According to the Los Angeles Times, redbox even has amended its suits against 20th Century Fox and Warner Bros., alleging that the studios have imposed restrictions on the number of DVDs specific retailers can sell to any one individual. Redbox has made no secret of its "work-around" process — its employees frequent retailers such as Walmart, Target and Best Buy to purchase in bulk the new releases that have been delayed by studios.
Monday, 30 November 2009
NCR Corp. has announced survey results that show 80 percent of consumers in the U.K. are more likely to choose a financial institution that enables them to manage finances via online, mobile and kiosk self-service channels over one that does not. The findings are part of NCR and Buzzback Media's larger 2009 self-service study, which surveyed 8,400 consumers in North America, Europe, the Middle East and Africa, Asia, Japan and Central and Latin America.
Elton Birden, NCR's managing director for the U.K., Ireland and the Nordics, says hard times in the banking industry have created opportunities for new types of customer interaction:
Financial institutions have been forced to change the way they do business and interact with customers to help rebuild trust in the banking industry and encourage customer loyalty. The banks that are succeeding are those that are now investing in technologies that offer customers instant access to an increased number of services and facilities and greater autonomy over their finances.
NCR currently has a footprint of more than 40,000 ATMs in the U.K.
Monday, 30 November 2009
TIO Networks Corp., a provider of billpay kiosks and bill payment processing services, has announced financial results for the fiscal 2009 fourth quarter, ended July 31. The company's revenue increased to $5.4 million from $4 million in Q4 2008, representing a 34 percent increase. Year-to-date revenue is $21.5 million, a 50 percent increase compared with $14.2 million in 2008.
Hamed Shahbazi, TIO's chairman and CEO, says high demand for last-minute billpay options in a tough economy has helped the company grow:
We had a strong year of growth, having achieved substantial improvements on both the top and bottom line of the company. Most importantly, we found a way to grow the company’s revenue while reducing capital expenditures to record lows, demonstrating a substantial strengthening of our business model. Although we continue to operate in a difficult economic climate, TIO’s last-minute bill payment processing services continue to be in high demand. The company expects to continue to grow revenues and is working hard to accelerate its growth with a very strong line-up of opportunities and initiatives.
Also today, TIO announced it will work with utility provider Georgia Power to deploy self-service billpay kiosks in select Atlanta-area retail locations. TIO says the touchscreen kiosks are expected to be fully operational this winter.
Tuesday, 10 November 2009
Paderborn, Germany-based Wincor Nixdorf AG says the economic downturn has impacted its business, but not so severely. The company today released year-end results for fiscal year 2008/2009, with only a slight decline in sales.
The company also says it has prepared itself for a possible continuation of the economic downturn.
Wincor’s net sales for the year were down 3 percent from FY 2007/2008, totaling €2.25 million (U.S. $3.37 million) compared with €2.32 million (U.S. $3.48 million) the previous year. The company’s net income was down 10 percent year over year, totaling €114 million (U.S. $170.9 million), down from €127 million (U.S. $190.5 million).
Wincor Nixdorf president and chief executive Eckard Heidloff says the earnings are positive, and show that the company responded proactively to the economic crisis.
“Thanks to the successful management of our solutions portfolio and costs over recent months, we have been able to adapt to the major changes in the wider economy,” he said. "Wincor Nixdorf has made a steady start to the new fiscal year; but once again, we don’t expect it to be easy.”
Wincor Nixdorf saw a 5 percent increase in net sales of software and services, while hardware saw a 9 percent decline.
“Given the challenges facing us in the first half compared with the same period last year, we expect to see another decline in net sales and operating profit for the fiscal year as a whole, although it should be no greater than in the preceding year,” Heidloff said.
As of Sept. 30, the company’s global workforce totaled 9,381 employees, a 70-employee reduction from the previous year.
But Heidloff says continued pressure to be more competitive will push Wincor to higher levels of investment spending, creating new business opportunities for the company. He says Wincor will maintain medium-term targets of achieving average annual increases of 6 percent in net sales and 8 percent in EBITA.
“We remain committed to achieving this level of growth even if the economic situation remains tough for a while to come. Thanks to the measures we have put in place, we are confident that we can emerge from the crisis in a stronger position,” Heidloff said.
Regional performance inconsistent
In Germany, net sales were up 7 percent, while overall European net sales were down 12 percent. Europe, excluding Germany, accounts for 47 percent of Wincor’s overall net sales.
In Asia-Pacific and Africa net sales were up 9 percent and accounted for 16 percent of the company’s net sales.
Net sales in the Americas also increased, up 7 percent from last year. The Americas region now accounts for 9 percent of the company’s net sales, up from 8 percent last year.
In the banking segment, net sales dropped 1 percent, while net sales in the retail segment were down 7 percent.
Revenue from hardware sales was down 9 percent.
Monday, 09 November 2009
Dynamic Card Solutions (DCS), a provider of instant card-issuance hardware and software, debuted its prototype instant-issuance kiosk system at last week's BAI Retail Delivery  conference. DCS' Ron Zanotti demonstrated the solution, which he said capitalizes on the personalization trend in the card market and allows financial institutions to create a one-to-one marketing solution and enhance relationships with their customers.
To use the solution, users simply verify their identities by entering an account number and a secondary form of identification, such as an account PIN. They then are able to choose from a variety of gallery images, which DCS can customize to include photos of local scenes or sports teams, for instance. A user can also create a card featuring a personal photograph uploaded to her account on the FI's Web site.
Zanotti says DCS showcased the prototype at BAI as a way to gauge the industry's interest in such a solution. Based on interest expressed by attendees from banks and credit unions, Zanotti says the company likely will move forward with development of the kiosk, with a potential launch in the second or third quarter of 2010.
The "automated card machine," as DCS has coined it, was manufactured by KIOSK Information Systems, and its user interface was developed in-house by DCS.
Thursday, 01 October 2009
ProTouch, a supplier of electronic point of sale kiosks, has announced a partnership at KioskCom Europe with YesPay, a provider of card payment-processing services. The partnership resulted in several kiosk solutions designed to offer retailers the ability to offer self-service card payments.
According to Retail Banking Reaearch, the number of self-service checkouts is set to quadruple over the next five years.
Protouch said that the solutions will be geared toward supermarkets, rail stations and cinemas that want to offer self-service chip-and-PIN credit and debit card payments.
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Protouch exhibiting its kiosk range at KioskCom Europe.
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Tom Quarry, managing director of ProTouch, says the solution will help retailers meet consumers' self-service expectations:
With self-service payments becoming the norm, we wanted to give retailers an easy-to-deploy solution that ticks all the boxes and that you could practically buy off the shelf.
YesPay’s EMBOSS payment service is fully preaccredited with multiple card acquirers within the U.K. and Republic of Ireland and is PCI DSS Level 1-approved. The system delivers transaction authorization in three to five seconds, and at the end of the day retailers can access and download real-time transaction reports.
Wednesday, 23 September 2009
Financial Service Centers Cooperative Inc. has announced the launch of its Ultimate Tailgate Sweepstakes to promote the use of its Vcom self-service kiosks at 7-Eleven stores in California. According to a news release from FSCC, the contest begins Oct. 1 and will award five kiosk users with the "Ultimate Tailgate" party:
Five winners will be selected to each win a $1,000 Visa gift card. Credit union members will be entered into the sweepstakes by authenticating themselves at a Vcom terminal located in any participating 7-Eleven store in California.
FSCC says contest entrants must be members of credit unions that participate in the CU Service Centers network with FSCC.
Sara Canepa Bang, FSCC's president and chief executive, says the promotion is an incentive for members to use the self-service units:
We want to reward members who use the 7-Eleven locations as the quick, easy and convenient way to access their credit union accounts. It also is of great benefit to our member credit unions, as transaction costs at Vcom terminals are lower than traditional outlets.
FSCC's Vcom kiosks allow credit union members to deposit checks, withdraw cash, make loan payments, transfer money, advance cash, and obtain balance inquiries and recent transaction history.
Thursday, 17 September 2009
Payments processor TIO Networks Corp. and self-service bill-payment provider Nexxo Financial Corp. have announced they will expand an existing partnership and launch TIO's expedited bill-payment processing on 100 of Nexxo's financial-services kiosks. Nexxo caters primarily to the Hispanic market, with deployments in Latin America and the Western United States, and calls its financial kiosks "Cajeros," which means "cashier" in English.
David Alvarez, Nexxo's chief executive, says the addition of bill-payment will create an added convenience for Nexxo's customers, who are largely unbanked or underbanked and routinely use the kiosks' money-transfer functionality:
It is an exciting development in the evolution of Nexxo to be able to offer more services on our Cajeros. Customers can now benefit even more from being a Nexxo Financial customer with the convenience and ease of paying their bills in addition to conducting money wire transactions.
In December 2008, TIO deployed Nexxo's money-transfer services on its existing bill-payment kiosks in retail outlets in several Southwestern cities.
Thursday, 17 September 2009
VeriFone Holdings Inc., a provider of secure electronic payment solutions, has announced that Mexico's largest bank, Bancomer, will deploy VeriFone's recently released ATM-kiosk hybrid at one of the country's largest drug store chains.
The MX ATM functions as a cash-dispensing ATM and offers value-added self-service options, such as mobile top-up, bill payment, money transfer, coupon printing, coupon redemption and reloading of prepaid cards. Fernando Lopez, senior vice president and general manager for VeriFone's Latin American and Caribbean operations, says the deployment will cater to the growing unbanked and underbanked Hispanic market:
Bancomer is using (the) MX ATM to dramatically expand services to the unbanked and underbanked by locating payment kiosks in convenient retail outlets. (The) MX ATM is purpose-built to ensure integrity of remote operations and can be customized to meet the specific needs of different organizations.
According to VeriFone, Bancomer will complete a $10 million expansion of the deployment in 2010, which will represent 10 percent of the financial institution's ATM-network footprint.
Thursday, 10 September 2009
Expedited bill-payment processor TIO Networks Corp. today announced its transaction revenue results for the fourth quarter ended July 2009.
With $4.6 million in revenue from 1.8 million transactions, TIO achieved quarterly transaction growth of 5 percent over Q3 2009 and 17 percent over Q4 2008. The company says it has processed nearly 600,000 transactions through its 18,000 endpoints over the last 30 days, valued at $48 million.
The preliminary figures will be confirmed when TIO releases its Q4 and annual earnings for the fiscal year ended July 31, the company says.
Friday, 14 August 2009
Wincor Nixdorf AG has landed a deal to manage more than 200 self-service systems for Oldenburgische Landesbank AG’s Allianz Bank. Oldenburgische Landesbank AG is a leading private bank in northwest Lower Saxony. The bank employs around 2,500 people at more than 170 branches and is formerly a Dresdner Bank subsidiary.
According to a news release, the four-year agreement includes the June 2009 migration of self-service systems from Dresdner Bank, formerly a member of Allianz Group, to the new Allianz agency bank, and now will cover hardware maintenance, monitoring and administration of more than 80 ATMs and more than 130 statement printers.
Wincor Nixdorf says it aims to optimize business-process costs for the bank as well as improve customer satisfaction with self-service. All systems are linked remotely to Wincor Nixdorf’s system-management center, which performs 24/7 monitoring.
Tuesday, 11 August 2009
According to DigitalSignageUniverse.com, the Netherlands' SNS Bank is replacing 150 of its traditional locations with a new store concept that uses kiosk applications on "a grand scale."
The article says the bank's new concept stores will emulate a retail setting:
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The SNS store is developed in the spirit of retail stores. It is a transparent, 'active' environment where the customer will be welcomed by a sales consultant, and she can orient herself on the SNS Bank's product offerings. The new SNS store is (easily) accessible, open and inviting.
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The concept will eventually be rolled out in more than 300 locations across the Netherlands.
Thursday, 06 August 2009
Diebold Inc. reported slight decreases in revenue and a slight increase in net income from the second quarter of 2008 to Q2 2009 — a striking contrast from the earnings reported last month by Diebold’s top ATM competitors, NCR Corp. and Wincor Nixdorf AG. Overall, the company says it is on track with annual expectations. (Read also, NCR reports revenue decline, 91% net decline for the year and Wincor Nixdorf reports declining sales as global economic clinch tightens.)
Diebold reported revenue of $700.5 million, down 9 percent from Q2 2008. Net income for the quarter was $31.7 million (46 cents per share), up 11 percent from the $28.5 million (41 cents per share) reported in Q2 ’08. For the year, net income is down 19 percent, from $44 million (62 cents per share) in ’08 to $35 million (48 cents per share) in ’09. Revenue for the first six months also is down, 7 percent, from $1.5 billion to $1.4 billion.
Diebold president and chief executive Tom Swidarski says the company’s cost-reduction efforts have paid off. Diebold’s net debt came in at $238.4 million at the end of Q2, down $15.8 million from Dec. 31, 2008 and down $134.4 million from June 30, 2008:
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I am pleased with the progress of our SmartBusiness 200 cost-reduction initiative, and we continue to make strides to lower our overall cost structure. We also continue to make progress in working capital management, as demonstrated by our significant improvement in net debt and free cash flow. In addition, our intense focus on services resulted in the eighth consecutive quarter of year-over-year improved service gross margin. While we performed very well in the second quarter, the economic condition of our core markets in the financial industry continues to create a challenging environment. As we stated in the first quarter, there are signs that the market has bottomed out and is beginning to stabilize. For the remainder of this year, however, we don't expect any significant rebound in demand, as spending remains tight with our financial customers.
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Swidarski says Diebold will continue to evaluate and monitor its manufacturing footprint and existing lines of business.
During the fourth quarter of 2008, Diebold closed its EMEA-based enterprise security operations.
Diebold’s financial self-service product and services orders were down 2 percent for Q2 ’08 to Q2 ’09, while product and services orders in the security business were down 20 percent year over year. But a 50-percent increase in financial self-service orders from Asia-Pacific helped to offset the 30-percent reduction in financial self-service orders from the Americas and a 40-percent reduction in those from Europe, the Middle East and Africa.
Thursday, 06 August 2009
Jacksonville, Fla.-based independent ATM deployer Global Axcess Corp. (dba Nationwide Money Services) reported a profitable second quarter, after revenue and net losses during the first quarter.
Net income for Q2 was up 24 percent, from $450,290 (2 cents per share) in Q2 ’08 to $557,031 (3 cents per share) in 2Q ’09, despite a 7-percent dip in revenue from quarter to quarter. Revenue for Q2 ’09 came in at $5.4 million, compared with revenue of $5.8 million in Q2 ’08.
For the year, revenue is down 5 percent, from $11.4 million in ’08 to $10.8 million, while net income is up 16 percent for the year, from $562,445 (3 cents per share) to $653,793 (3 cents per share).
GAXC chief executive George McQuain says the company’s net improvements will allow GAXC to continue its focus on delving into new business opportunities, including the placement of DVD-rental kiosks:
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Management continues to invest in our sales and marketing capabilities, with the goal of expanding our network. Simultaneously, we are focused on adding additional services to accelerate our growth. We continue to focus on leveraging our ability to deploy, manage, maintain and process transactions from a wider range of self-service kiosks, beyond the traditional ATM, and our first application of self-service kiosks will be DVD-rental kiosks.
In fact, in an effort to further accelerate this program, we have expanded our pilot program for DVD-rental kiosks from nine to 24 locations. In addition, we have delivered 20 proposals for ATM deployments, up from five in the year-ago quarter, and we expect to kick off an aggressive marketing program that will include direct mail, trade shows, a redesign of our ATM Web site, as well as a continuation of our aggressive calling efforts. All of this is based upon recently completed market research that compared our offerings to our competitors and very strongly highlighted our competitive advantages in the market.
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GAXC attributes its decline in revenue to the loss of a high-transacting client. But GAXC made up for the loss with the addition of two new ATM placement deals and an expanded ATM deal with an existing client.
GAXC, in a news release, says it added 126 new ATMs during the quarter:
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While these agreements did not materially benefit the second quarter, they are expected to contribute to the company’s financial results in the third quarter. |
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McQuain says restructuring and stronger investments in sales have benefited the company since Q1:
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We believe these efforts, coupled with the key re-staffing we’ve made to the sales organization, will help us grow our revenues. This will allow us to increase our free cash flow and help us to deliver enhanced shareholder value. |
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Monday, 27 July 2009
The economic crunch is taking its toll on ATM manufacturers. Earlier this week, Germany-based Wincor Nixdorf announced significant income dips for the second quarter of the year, and now Duluth, Ga.-based NCR Corp. reports similar results.
At the close of Q2, which ended June 30, NCR’s revenue for the quarter was down 16 percent from the same period last year and down 6 percent for the year. But net income took an even greater hit, falling from $44 million, 26 cents per share, in Q2 2008 to $23 million, 14 cents per share, for Q2 2009. For the year, net income is down 91 percent, from $92 million, 53 cents per share, to 8 million, 5 cents per share.
Bill Nuti, NCR’s chairman and chief executive, says the company continues, despite its revenue and net income dips, to see positive results in certain areas:
"While NCR continues to operate in a challenging environment for the core end markets we serve, our solutions are generating results in the areas where our customers are investing. In the meantime, we are executing on our vision to lead the self-service revolution in customer transactions, as evidenced by our entry into the entertainment kiosk market, and we are winning business in other new industry verticals as well.
We have also taken steps to enhance our global competitive position through major investments in our infrastructure in both the U.S. and South America. These initiatives will strengthen our manufacturing and sourcing capabilities and further improve our innovation, productivity and ability to meet customer needs."
NCR says the downturn in the global economy and its impact on capital spending in the financial services, retail and hospitality industries is to blame for the year-over-year revenue decreases. The company’s revenues in the Americas was down 13 percent for the year because of decreased product sales, NCR says.
In Europe, the Middle East and Africa, revenue is down 25 percent for the year; and in Asia-Pacific, it’s down 2 percent. Overall, however, sales to the retail and hospitality regions increased in Southern Asia Pacific and Japan for the first six months of 2009 when compared with the first six months of 2008.
On a positive note, NCR says Q2 brought about a number of internal changes to strengthen the company’s global position through refined infrastructure and sourcing facilities across the entertainment, travel and healthcare industries.
NCR says it also plans to create a new global self-service headquarters and a separate clean-energy manufacturing facility in Columbus, Ga., for the next generation of the SelfServ ATM line. NCR plans to open a new manufacturing and research and development center in Brazil, where ATMs for Brazil, Latin America and the Caribbean markets will be manufactured.
NCR expects both facilities to be operational by year-end 2009. The company also expects that the facility in Brazil will expand over time to include self-service technologies for a variety of industries.
NCR says other highlights for the year, such as the company’s acquisition of TNR Holdings and a self-service deal with Delta Airlines, should not go unnoticed:
"NCR made further progress implementing its entertainment kiosk strategy during the second quarter. In April, NCR purchased TNR Holdings Corp., the second-largest DVD kiosk operator in North America, with the goal of expanding the NCR SelfServ Entertainment portfolio across the continent as part of its strategic partnership with Blockbuster Inc. In addition, another kiosk business in which NCR is invested, e-Play, has made strategic progress in its efforts to move beyond movies and leverage its self-service capabilities to enter the video game trade and resale market. Delta Airlines, a long-time kiosk customer, became the first airline to shift to NCR’s highly advanced TouchPort 70 check-in kiosk, which greatly accelerates the check-in process. NCR also saw the first deployment of its TouchPort airline kiosks in China, as China Southern Airlines deployed kiosks across several of its major hubs. The partnership strengthens NCR’s global airline check-in business and establishes a presence in the world’s second largest airline market and one where passengers exhibit a strong preference for interacting via self-service channels."
Conifer Health Solutions also began deploying NCR MediKiosks and the NCR Patient Portal across its hospitals and health systems.
Thursday, 23 July 2009
Germany-based ATM manufacturer and IT solutions provider Wincor Nixdorf AG says the global economic crisis has had an adverse impact on its financial results for the first nine months of fiscal year 2008/2009. Wincor Nixdorf posted net sales of €1,729 million, down 1 percent from the previous year. The close of the third quarter revealed the greatest losses, the company says, with net sales falling 11 percent to €496 million. Net sales from business with banks increased slightly, 1 percent, in the first three quarters, but fell 10 percent in Q3. Net sales from retailers have fallen since the beginning of FY 2008/2009 by 4 percent, with net sales dropping 13 percent in Q3.
Germany remains Wincor Nixdorf's strongest market, with net sales for the first three quarters up 17 percent from the previous FY. Business in Germany accounted for 28 percent of total net sales. Net sales in Germany for Q3 totaled €149 million, up 3 percent from Q3 2007/2008.
Net sales throughout Europe fell 13 percent for the year, though Europe continues to contribute the largest share of net sales, 47 percent. Net sales in Europe for Q3 fell 21 percent.
Net sales in Asia-Pacific and are up 13 percent for the year, but down 5 percent for Q3. Business in the Americas increased slightly, 1 percent, for the year and were up 5 percent in Q3.
The results are not surprising, says Wincor president and chief executive Eckhard Heidloff:
"Slower growth at the end of the good first half had already made it clear that we would feel the effects of the global economic crisis. We will have to get used to a shrinking hardware market for the duration of 2009."
Delayed hardware investments from banks and retailers have contributed to the losses, Heidloff says. Thus, the company expects to continue focusing more heavily on its software and services businesses.
Net sales from hardware dropped 7 percent year-over-year, while software and services net sales jumped 10 percent. Hardware, however, still accounts for the majority (55 percent) of Wincor Nixdorf’s overall net sales.
Corporate realignment expected to help
Since September, Wincor Nixdorf’s workforce has dropped by 69 employees. The company has launched the ProFuture program to prepare and position the company for the current and post-crisis market. The program aims to reduce the company’s cost levels by enhancing internal operational efficiencies.
Tuesday, 30 June 2009
FRANKLIN, Tenn. — New research from the IHL Group says transactions at self-service kiosks will surpass $775 billion in 2009 and will grow to more than $1.6 trillion by 2013. The IHL Group is an analyst firm and consultancy that serves retailers and retail technology vendors.
"We expect continued double-digit growth in the revenue generated by self-service transactions, particularly as retailers, restaurants and transportation authorities offer more devices in more locations," said Lee Holman, lead retail analyst for the IHL Group.
"Most consumers have adapted to self-service as a way of life," Holman said. "The current recession is actually increasing the acceptance of the technologies, as they are a hedge against increasing labor expenses during a tough economic climate. They allow companies to schedule their workforce for high-volume periods without sacrificing service during non-peak times."
In the market study “2009 North American Self-Service Kiosks,” IHL examines the increasing use of six types of payment-accepting kiosks: self-checkout systems, ticketing, check-in, food ordering, postal and other retail applications. The report details the number and types of kiosks shipped historically and provides forecasts for each type of kiosk, both in terms of units shipped and revenue transacted.
Wednesday, 24 June 2009
BURNABY, British Columbia — TIO Networks Corp. has announced unaudited third quarter and nine-month financial results for the period ended April 30.
During Q3, TIO reported a net loss of $650,585, up from the $1.26 million net loss reported in Q3 2008.
But revenue was up 63 percent, totaling $5.7 million, during the quarter, and operating expenses were reduced by $162,995 from the previous year. According to a news release, the earnings make Q3 TIO's 27th consecutive quarter of transaction growth, and the company's network transaction endpoints also have increased and now total 12,959. TIO ended the quarter with a positive EBITDA of $180,000.
"Our base of recurring revenue continues to grow, as does our business-development pipeline," said Hamed Shahbazi, chairman and chief executive of TIO Networks. "We are confident that our current and new business opportunities will increase transactions and continue to drive strong revenue growth in the quarters and years ahead."
TIO will host a conference call today at 2 p.m. EDT to review the Q3 financial results. The toll-free dial-in number is 1-800-733-7571, and callers should request the TIO Networks conference.
TIO is a multichannel, expedited bill-payment processor, serving telecom, wireless, cable and utility bill issuers in North America.
Monday, 22 June 2009
BURNABY, British Columbia — Self-service bill-payment provider TIO Networks Corp. will report its third-quarter 2009 financial results June 24. A conference call for investors and analysts will be held the same day at 2 p.m. EDT. Complete financial results will be available prior to the call at www.sedar.com.
Hamed Shahbazi, TIO’s chairman and chief executive, and Derek Lai, acting chief financial officer, will review the quarter and provide a corporate update.
To participate in the conference call, dial 1-800-733-7571. Callers should request the TIO Networks conference.
Wednesday, 17 June 2009
MINNEAPOLIS — How quickly are banks adopting digital signage? What obstacles are they encountering? What can the industry learn from banks that have already pioneered this emerging medium?
Those topics will be explored in "Digital Signage in Retail Financial Services: What John Ryan's European Survey Means for Your Bank," a webinar slated for June 29, from 10 a.m. until to 11 a.m. EDT. Hosted by Bob Steele, vice chairman of John Ryan, the webinar will review the results of John Ryan's survey of European and South African bank-marketing executives.
The webinar also features two guest panelists — Paco Underhill, founder and chief executive of Envirosell and best-selling author of "Why We Buy: The Science of Shopping," and Mike Hiatt, former director of Walmart's Smart Network — who will discuss the implications of the John Ryan survey.
Wednesday, 17 June 2009
NATICK, Mass. — Self-service solution investment by North American retailers, hospitality operators, and healthcare providers exceeded $2.8 billion in 2008 and is expected to grow 15.3 percent annually through 2013, according to VDC Research Group’s recently published “Self-Service and Customer Interaction Management Solutions: North American Market Opportunities and Requirements.” The report evaluates the current and emerging opportunities for self-service within the North American market. While North American enterprises are becoming increasingly cautious regarding their adoption and investment in most IT categories, spending on SS/CIM solutions is expected to be stable for the next 6-18 months and grow rapidly soon thereafter.
Across all three vertical markets, enterprises are finding themselves subject to overwhelming pressure to improve turnover, reduce costs and enhance customer experiences. Self-service solutions are being deployed for their unique ability to support all three goals with a one-point solution.
The value propositions associated with self-service solutions are cementing these technologies as one area that enterprises will continue to evaluate and invest in over the next few years.
“The most successful self-service solutions will continue to be centered on a multidimensional value proposition that includes an emphasis on cost management, enhancement of the stakeholder experience and corporate branding,” said auto ID and transaction automation analyst Rory Gardner. “This is in addition to the basic performance attributes of these solutions that include ease of use, reliability and security.”
Friday, 12 June 2009
OSLO, Norway — BBS, a leading provider of electronic security, payment and information services for retailers and financial institutions in Norway, Sweden and Denmark, has acquired Sagem Denmark A/S and Sagem Manison Finland from Ingenico Group. The acquisition is pending required approval from The Financial Supervisory Authority of Norway.
Sagem Denmark is a worldwide supplier of encrypting PIN pads for use in ATMs, kiosks and other unattended payment solutions. As a result of the acquisition, BBS is likely to strengthen its position in the Nordics through the addition of 150 qualified employees and a large portfolio of customers in the region.
“One of our ambitions is to become the leading provider of merchant solutions in the Nordics. With the purchase of Sagem Denmark and the subsidiary Sagem Manison Finland, this ambition will be achieved," said Ola Forberg, CEO of BBS. "Today we are the one and only Nordic supplier that can meet the demands of the retailers to have one common payment solution across the Nordic region. This position has been further strengthened through the acquisition."
“We are very pleased with the disposal of Sagem Denmark and Manison Finland to BBS, along with the strategic partnership for terminal distribution in Nordic countries,” said Philippe Lazare, CEO of Ingenico Group. “This is a great opportunity to reinforce our commercial position in this region, thanks to BBS leadership in these countries.”
Sagem Denmark already is positioned in the Danish market, and, according to a news release, the company has produced and sold the most frequently used payment terminals in Denmark since 1984. Sagem’s customer portfolio includes several Nordic retail chains and fits well with BBS’ existing operations in the Danish market.
“This is a new business area for BBS, which we, together with the employees of Sagem Denmark, will develop further. We believe encrypting PIN pads can become a strong global business area,” said Forberg.
“I believe that the alliance with BBS will create value for both Sagem Denmark and our customers, who will be working with the leading player on the Nordic market,” said Kaj Christiansen, CEO of Sagem Denmark. “At the same time, it allows Sagem Denmark to further expand our global business of payment security products.”
According to the release, Sagem Manison is a substantial player in the Finnish market and the fastest growing payment solutions company in the Nordic countries.
“Already today, we have several customers who request one Nordic solution with adjustments for the Finnish market,” said Forberg. “The solutions provided by Sagem Manison will fulfill this requirement, compliment our Nordic focus and establish us with local presence in Finland.”
Tuesday, 09 June 2009
NORCROSS, Ga. — Postilion, a division of S1 Corporation and a leading global provider of integrated solutions for self-service banking and payment processing, today announced that North Dallas Bank & Trust Co. has chosen Postilion to provide an integrated, multichannel solution supporting all of the bank's self-service and EFT channels on a single platform.
A customer for more than 10 years, North Dallas Bank has deployed Postilion Voice Banking and will upgrade its heritage solutions for retail Internet banking and business Internet banking. In addition, the bank will implement Postilion ATM driving and debit card issuance applications on the Postilion platform, enabling cross-channel integration and a single customer view.
"We are very excited to move to the new solutions and have already received positive feedback on the new look and functionality," said Greg Niemeyer, executive vice president of marketing and operations for North Dallas Bank. "As a community bank with a strong focus on the customer relationship, it is critical for our bank to directly manage those relationships consistently across multiple customer interaction points, regardless of whether that is at the ATM, via the Internet or through voice banking. Our partnership with Postilion enables us to deliver the latest in technology from a single vendor and maintain the same hometown trust and service our customers have come to expect."
Postilion's self-service banking solutions empower community banks and credit unions to deliver innovative customer touchpoint solutions that level the playing field with larger financial institutions. Postilion represents the next generation of integrated solutions for self-service banking, offering a comprehensive suite of tools. Financial institutions that initially license a single channel can leverage their original investment by enabling additional channel applications on a single platform. The multichannel-ready system ensures a consistent customer experience across all self-service channels, including ATM, card, business Internet banking, retail Internet banking, voice and mobile.
"We are pleased to partner with North Dallas Bank to deploy a best-of-breed multichannel solution. As the demands on financial institutions for a more integrated self-service experience grow, Postilion is uniquely positioned to support our customers with deeper cross-channel integration and streamlined back-office operations," said Pierre Naude, president of Postilion Banking. "With these tools, community banks like North Dallas Bank are well positioned to deliver the right mix of personal attention and customer self-service."
Wednesday, 20 May 2009
OYSTER BAY, N.Y. — In the new report “Next Generation Financial Kiosks: No Bank, No Card, No Envelope Required,” NextGen Research forecasts global markets for financial kiosks and enhanced ATMs will grow at a compound annual rate of 9 percent to include more than 186,000 financial kiosks and nearly 2.5 million ATMs by 2013, more than half of them installed in the United States.
“The factors driving growth in this sector include consumers’ ever-increasing acceptance of ATMs; their growing comfort with the technology as ATMs grow increasingly ubiquitous; the declining cost of deploying an ATM; and the untapped potential of developing countries that will see soaring deployments,” said Larry Fisher, Research Director for NextGen. “Coupling those factors with the changing dynamics of the consumer payment systems market, it’s clear that kiosks and ATMs make good financial sense to both deployers and users.”
The “Next Generation Financial Kiosk” report provides detail on the market and its outlook, including:
• Market drivers and inhibitors
• Detailed descriptions of self-service financial services applications and services
• An examination of the regulatory and business challenges within this market
• Profiles of leading- and cutting-edge financial kiosk manufacturers and deployers.
NextGen Research is the emerging technology arm of ABI Research. The company informs its clients of the outlook for applications currently in use and the opportunities presented by new technologies.
Wednesday, 13 May 2009
WTVH-TV, Channel 10 (Syracuse, N.Y.): Residents of Binghamton, N.Y., are now able to use a public kiosk in the town’s City Hall to see precisely how their tax dollars are spent. The new, interactive budget module is available via the Internet and the Web-enabled kiosk. The deployment is part of the city’s effort to make the budget-planning process more transparent for its citizens. Users also can manipulate figures and create their own mock budget with the tool.
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Thursday, 07 May 2009
LAS VEGAS — Long a leader in ATM technology, Tranax Technologies brought two of its financial kiosks to KioskCom Self Service Expo.
The company’s through-the-wall kiosk is one of its newest machines. The weatherized kiosk includes a 17-inch sun-viewable touchscreen and several component bays for bill acceptor, card reader and receipt printer. Current applications include bill pay and money transfer. Movie ticketing for the kiosk is in the works.
"We’re really excited about it," said Wes Dunn, director of business development for Tranax. "We believe this is going to be a really good thing for us."
Also in the booth was the Transactional Kiosk 1000, Tranax’s financial kiosk, which handles bill pay, ski and movie ticketing and card dispensing. Leveraging the company’s ATM background, the 250-pound machine is designed to be very durable.
Customized options include ticket printer or magnetic card dispenser, MEI bill acceptor with 500 or 1,000 note capacity, electronic lock and tamper alarm.
The two-day show, collocated with The Digital Signage Show, concludes today at the Mandalay Bay Convention Center.
Thursday, 30 April 2009
SAN DIEGO, Calif. — NCR Corp. is allowing consumers to deposit checks safely from wherever they can get reception on their data-enabled mobile phones, such as an iPhone or Blackberry.
The company today announced an agreement with Mitek Systems Inc., an innovator of image analytics and mobile imaging software, to integrate Mitek’s ImageNet Mobile Deposit software into NCR’s APTRA Passport family of remote deposit capture solutions.
For businesses, this software will allow direct deposit of checks by using a mobile phone’s camera as a scanner, capturing an image of both sides of the check and transmitting those images to the financial institution for deposit. The software is ideal for small-services-based businesses, such as insurance agencies or home repair, that need to process low-volumes of checks from remote locations.
The new NCR APTRA Mobile Passport solution complements the APTRA Commercial Passport remote deposit capture software that allows deposits using check scanners to be sent directly to the FI or via the online banking Web site.
The combined solution gives FIs the ability to provide accountholders with quicker availability to funds and an extra level of convenience, while automatically migrating all images and data into NCR ImageMark Transaction Manager’s single processing platform to provide data validation, balancing and exceptions processing, NCR’s Software-as-a-Service Passport validation or other backend validation systems.
Tuesday, 28 April 2009
BURNABY, British Columbia — TIO Networks Corp. has announced an agreement to offer expedited bill payment and financial services terminals in 10 Family Dollar locations in El Paso, Texas. The kiosks enable cash-preferred customers to make expedited bill payments on their wireless, utility and other accounts. As part of this limited test, customers will also be able to purchase prepaid products and services, transfer money to family and friends around the world, and reload prepaid debit cards.
TIO bill payment is a secure way to access accounts and view balances on select billers without the need for account numbers to be present. Payments are made by feeding cash directly into the TIO terminal’s note acceptor. Once the cash is accepted, TIO uses an Internet link to ensure timely posting of the payment. Family Dollar customers can navigate through TIO applications in either English or Spanish and complete financial transactions by either printing or emailing their receipts.
“We are privileged to partner with Family Dollar, to offer expedited bill payment and non-banked financial services,” said Hamed Shahbazi, chairman and chief executive of TIO Networks. “Cash-strapped consumers can utilize this service to confidently make last minute payments and avoid late fees.”
Friday, 24 April 2009
WAKEFIELD, Mass. — The PCI Security Standards Council, a global, open industry standards body providing management of the Payment Card Industry Data Security Standard (PCI DSS), PCI PIN Entry Device (PED) Security Requirements and the Payment Application Data Security Standard (PA-DSS), has expanded its PIN Entry Device Security Requirements program to cover two new types of devices; unattended payment terminals (UPTs) and hardware security modules (HSMs).
Unattended payment terminals are an increasingly popular form of conducting payment transactions and are used in a variety of scenarios such as museum and concert ticketing, kiosks, automated fuel dispensers and car parking facilities. Hardware security modules are non-user facing devices used in PIN translation, payment card personalization, data protection and e-commerce.
Both UPT and HSM hardware devices can now undergo a rigorous testing and approval process by Council labs to ensure they comply with the industry standards for securing sensitive cardholder account data at all points in the transaction process. The evaluation process includes the logical and physical security of each product. The Council will also provide a list of approved devices on its Web site, provide documentation and training for labs evaluating these devices and be the single source of information for device vendors and their customers.
"The Council advocates a multi layered approach to security, based on PCI Standards," said Bob Russo, general manager, PCI Security Standards Council. "The evolution of our PED Security Requirements Program incorporates a comprehensive testing process for UPTs and HSMs so that all components of these devices will now be tested. We are addressing the industry need among vendors and merchants to protect cardholder data in all point-of-sale environments."
Tuesday, 07 April 2009
DAYTON, Ohio — More than 200,000 of the nation's approximately 400,000 ATMs are owned and operated by U.S. financial institutions, and a growing number of those machines are increasingly relying on deposit automation technology. And NCR Corp. says it is playing a critical role in providing that new technology.
According to a news release, NCR has deployed more than 10,000 of its no-envelope, “intelligent deposit” ATMs throughout the United States.
In 2008, more than 70 percent of NCR’s U.S. SelfServ ATM shipments featured intelligent deposit. According to London-based Retail Banking Research Ltd., NCR’s automated deposit solution was the most widely deployed imaging solution in the United States. Based on sales trends and market estimates by RBR, NCR says it expects traditional envelope-based ATM deposits to be nearly extinct by 2019.
Intelligent deposit is touted for reducing fraud, increasing revenue, eliminating paper costs and reducing operational costs.
“The days of licking envelopes at the ATM are soon over,” said Michael O’Laughlin, vice president and general manager, NCR Financial Services Solutions. “As with all forms of self-service technology, intelligent deposit ATMs help financial institutions connect, interact and transact with their customers. By reaching the milestone of 10,000 intelligent deposit ATMs in deployment in the U.S., our financial institution customers have validated NCR’s end-to-end deposit automation solution. The growth of this technology shows how powerful this self-service technology can be to improve bank operations and reduce costs, while improving the overall customer experience.”
NCR built the first intelligent deposit ATM in 1998 and, according to RBR, has been the worldwide leader in ATMs for 22 consecutive years.
Friday, 27 March 2009
NORTH CANTON, Ohio — Diebold Inc. announced Wednesday that Kevin J. Krakora, a Diebold executive vice president and chief financial officer, has stepped down following the receipt of a "Wells notice" from the Division of Enforcement of the U.S. Securities and Exchange Commission in connection with an ongoing investigation of the company's financial-reporting practices.
Diebold's prior CFO along with other former employees in the company's finance organization also received Wells notices. Diebold says the Wells notices relate to items addressed in the company's previously filed restated financial statements.
The Wells notices indicate that the SEC is considering recommending that civil enforcement actions be brought against the named individuals, alleging that they violated various provisions of the federal securities laws.
Under the SEC's procedures, recipients of a Wells notice have the opportunity to respond to the SEC before a formal recommendation is made to the SEC regarding any civil enforcement action.
Krakora will continue to serve the company in a non-financial reporting capacity, pending resolution of the SEC matter. Leslie A. Pierce, vice president and corporate controller, is fulfilling the role of interim CFO.
Diebold says it is continuing to cooperate with the SEC in connection with its previously disclosed investigation. As part of this process, the company has had preliminary discussions with the SEC concerning resolution, including the possibility of entering into a settlement agreement. It is possible that the SEC will issue a Wells notice to the company in connection with the investigation.
Pierce joined Diebold in 1990 as a senior accountant. Before joining Diebold, Pierce had four years of public accounting experience at KPMG in Cleveland. She holds a bachelor's degree in accounting from Kent State University and is a certified public accountant.
Tuesday, 24 March 2009
BURNABY, British Columbia — TIO Networks Corp., a provider of self-service financial options for the underbanked, says the second quarter of fiscal year 2008/2009, which ended Jan. 31, is one of the best the company has seen. Revenue for the quarter was up 62 percent from the same period last year, totaling $5.5 million. And the company's net loss was 70 percent lower than the loss reported in 2Q '08/'09, coming in at a loss of $453,389 as compared to the $1.5 million net loss reported for the same period last year.
“The second quarter confirms the positive trend in transaction revenue growth and financial performance that we established over the last several quarters,” said Hamed Shahbazi, TIO's chairman and chief executive. “We will build on these results by increasing our network endpoints and grow our biller portfolio to serve America’s growing demand for expedited payments and financial services.”
The company says it cut operating expenses by $497,195 during the quarter and also added utility and retail biller partners. Network endpoint activations increased to 12,577 locations, compared with the 3,235 activations attained a year earlier.
For the year, TIO's revenue is $10.3 million, up from the $6.7 million reported at the sixth month mark in FY '08/'09. Net losses for the year cam in at $1 million, compared with the $3.3 million in net losses reported one year earlier.
Tuesday, 10 March 2009
The Houston Chronicle: Nexxo Financial Corp., a Calif.-based provider of money transfer services, is making inroads into the Houston market. The company began expanding into Houston in July 2008, with money transfer kiosks at three HSBC Credit Center branches. By December, it had added 43 more Houston locations, including sites at Circle K's and other retailers. The company targets the Hispanic market, enabling them to transfer funds back to their families in Latin America and the Caribbean through its own technology, which is installed on billpay kiosks owned by Vancouver-based Tio Networks Corp.
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Monday, 02 March 2009
LOUISVILLE, Ky. — After a six-month research project that involved the surveying of some 1,600 ATM and financial executives from throughout the world, ATM Marketplace and the ATM Industry Association have announced plans to release the findings of their research next month.
In this five-year ATM and financial industry outlook, titled "ATM Future Trends 2009," ATM Marketplace, an industry Web site dedicated to news and information about the financial self-service market, and ATMIA have included in-depth analysis of the survey results as well as industry perspectives from nearly 20 revered industry executives. Those industry experts include Debbie Bianucci, the president and chief executive of Chicago-based Banking Administration Institute; Bill Nuti, the president and CEO of NCR Corp., the world's largest ATM manufacturer; Aravinda Korala, the founder and CEO of KAL, one of the world's largest third-party providers of multivendor ATM software; Eckard Heidloff, the president and CEO of Germany-based Wincor Nixdorf AG; and many more.
The 120-page report offers statistics and graphs that highlight growth and financial-services trends in developing and developed markets covering the next five years.
The report also includes a section dedicated to the use of cash today and into the future. Based on the findings of ATMIA CEO Mike Lee, this cash-specific survey offers a one-of-a-kind look at cash from a futurist's perspective. ATM Marketplace and ATMIA launched a white paper in the fall that highlights some of the overarching themes of the cash survey, but only the full Future Trends report contains the survey's full findings.
Tom Harper, the publisher of ATM Marketplace, said the report is one of the most in-depth ATM future-trends studies to hit the market.
As a bonus, ATM Marketplace has included with each purchase of the Future Trends report a copy of the Future Trends presentation it hosted during the annual ATMIA U.S. conference in February. The video presentation includes a panel discussion with executives from BAI, KAL and Wincor Nixdorf and is moderated by ATM Marketplace editor Tracy Kitten.
Monday, 02 March 2009
Springfield (Ill.) News-Sun: The Clark County Jail in Springfield, Ill. has deployed an ATM-style kiosk to accept deposits into inmate accounts. The kiosk will eliminate the need for cash to change hands at the jail. "Before, deputies had to take the money, record it, write a receipt," said Clark County Sheriff Gene Kelly. He said the move will save at least 20 man hours a week and will be more convenient for users.
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Tuesday, 24 February 2009
NORTH CANTON, Ohio -- Diebold Inc., a provider of financial self-service ATM technology, and a member of the Self-Service & Kiosk Association, is celebrating 150 years of business, according to a news release.
The company began when Carl Diebold came to the United States from Germany in the mid-1800s with a plan to use his locksmith skills to build the most secure safes in America. Today, Diebold's ATMs have been deployed all over the world.
To commemorate the anniversary, Diebold is also announcing its new brand strategy and tagline: Innovation Delivered.
The company's new mission statements reads, "We deliver innovative technology and services that make businesses better through a powerful combination of: customer knowledge, inspired thinking and attentive associates."
"This is a very exciting year for Diebold as we reflect on our extensive history and remember the pioneers who came before us, who laid the foundation for our company," said Thomas W. Swidarski, president and chief executive of Diebold. "Looking forward to the future, our new brand reflects Diebold's goal to deliver the most innovative solutions to our customers, allowing them to be efficient and create additional value to their businesses."
Monday, 19 January 2009
PADERBORN, Germany -- Wincor Nixdorf has released its first-quarter 2009/2009 financial statements and they indicate an increase in both sales and net income over the same period last year.
According to the financial records, 1Q net sales were €646 million (U.S. $848 million), up seven percent from the same period last year, when it was €602 million (U.S. $790 million.) At the same time, net profit for the period was €35 million (U.S. $46 million), up 11 percent from last year's 1Q results, which were at €32 million (U.S. $42 million.)
Basic and diluted earnings per share were both up this year over 1Q last year, with both indicators at €1.11 (U.S. $1.46) while last year, they were both at €0.98 (U.S. $1.23) - an increase of 13 percent.
President and chief executive Eckard Heidloff emphasized that these figures should not be extrapolated to the year as a whole.
"The impact of the economic crisis will also be felt by Wincor Nixdorf," he said, adding that this outlook should be seen against the backdrops and risks governing future performance. "The opportunities presented to us come in the form of favorable sector-specific trends that continue to apply within the area of retail banking and retailing as well as in the form of large-scale project tenders. The risks currently emanate from an economic crisis that is difficult to assess and whose direction is impossible to predict."
Heidloff said he could not rule out the possibility of business development becoming less dynamic in the short term, if both the banking and the retail industries were to scale back capital expenditure in response to a serious deterioration in the state of the economy as a whole. He added that the company had taken appropriate action to address this eventuality by initiating measures aimed at bringing greater flexibility to its cost structures. At the same time, he expressed his cautious optimism for the medium-term future.
"The overriding industry trends such as intense competition and pressure to streamline operations remain unchanged both in retail banking and in the retail sector, as does the move towards internationalized activities and standardized IT infrastructures - developments to which we have already responded by establishing a strong position in the relevant areas," he said.
Monday, 29 December 2008
The Paypers: The State Bank of India has deployed its first Internet banking kiosk. Located in the Mumbai Central Railway station, the kiosk provides railway travelers with a portal to access their Internet banking accounts. Users can also purchase railway tickets at the self-service device. It's the first in a network of 383 similar kiosks to be unveiled at railway stations across the country.
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Wednesday, 24 December 2008
RANCHO CUCAMONGA, Calif. — Co-Op Financial Services has enhanced its Falcon Fraud Manager by adding Falcon Real-time Decisioning, an optional service that allows highest-risk transactions to get evaluated by Falcon before authorization of the transaction. To date, all transactions are evaluated after the authorization decision. The enhanced Falcon allows potential fraud to be detected and prevented earlier.
Webinar on Falcon Real-time Decisioning
Co-Op Financial Services will host a webinar on Falcon Real-time Decisioning on Jan. 15 at 11 a.m. PST. For additional details about registration, visit Co-Op's Web site.
Tuesday, 23 December 2008
PADERBORN, Germany — Wincor Nixdorf AG is enhancing its consulting portfolio for the banking business.
According to a news release, Wincor Nixdorf plans to expand its business intelligence into its overall consulting business. Wincor Nixdorf says it is responding to the increased demand for specialized knowledge in the area of designing and integrating business-intelligence solutions.
A Business Week survey, in which some 700 European and American companies were polled, shows that nearly 80 percent of managers complain that they have insufficient or imprecise information for important business decisions. The same number of managers also reported knowing of bad decisions that were made on the basis of insufficient information.
"First, we analyze the starting situation, pin down goals and develop the project strategy," Wincor says. "In a second step, we identify the various processes and user concerns, define the key figures and determine the recipients, contents and structure of the reports. These first two steps are followed by the development of the new process and system design. A test environment is developed on this basis and a prototype BI solution installed. System, applications and data quality are then examined in a test phase, after which the system is configured and is put into operation."
Monday, 22 December 2008
LONDON — The Barclays branch at Picaddilly Circus is reportedly the first bank to incorporate Microsoft Surface technology.
The Surface program allows users to "grab" digital content with their hands and navigate information about Barclays’ Premier banking offering with simple gestures and touches.
According to a news release, the branch will have a large self-service area that includes a foreign ATM dispensing dollars and euros, and deposit machines for cash, checks and coins.
Monday, 22 December 2008
Bank Systems & Technology: Though mobile banking seems to get a lot of attention, JPMorgan Chase & Co. ($1.24 trillion in assets) is focusing attention on upgrading or replacing its 5,000 envelope-based, deposit-taking ATMs with image-based machines. The New York-based institution is rolling out 900 no-envelope ATMs. "By 2010, all of our deposit-taking ATMs across the country will be no-envelope machines," said Tom Kelly, a Chase spokesman. Chase is deploying 600 Wincor Nixdorf multicheck ATMs and plans to install an additional 300 multicheck ATMs from its primary supplier, NCR, which also will provide the back-office software to process check-images.
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Wednesday, 17 December 2008
RANCHO CUCAMONGA, Calif. -- CO-OP Financial Services, one of the nation's largest credit union-owned EFT networks and a member of the Self-Service & Kiosk Association, has announced enhancements to its Falcon Fraud Manager product.
Falcon Fraud Manager assists credit card issuers in combatting identity theft by identifying suspicious transaction patterns.
According to a news release, CO-OP Financial services has added Falcon Real-time Decisioning, an optional service that evaluates high-risk transactions prior to determining whether or not to authorize the transaction, as opposed to after authorization has already taken place. The enhanced Falcon Real-time Decisioning detects potential fraud earlier in the transaction process, helping credit unions reduce loss.
Michael Ver Schuur, executive vice-president of United Heritage Credit Union, said he was pleased with Falcon Real-time Decisioning.
"Falcon Real-time Decisioning exceeded our expectations," said Ver Schuur. "It saves us time and money by preventing the riskiest fraudulent spending before authorization was completed. The product has already paid for itself."
Wednesday, 17 December 2008
Bernama.com: EON Bank Bhd has plans to spend roughly RM30 million (U.S. $8.5 million) to upgrade its self-service offerings over the next 2-3 years. That's in addition to RM16.2 million (U.S. $4.6 million) spent to purchase 216 ATMs and 91 cash-deposit terminals from Wincor Nixdorf. "The bank is investing in the machines and terminals to improve our services to customers by making things a little bit simpler and convenient for them," said Michael Lor, head of group consumer banking for EON Bank.
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Monday, 15 December 2008
SAN BRUNO, Calif. — NEXXO Financial Corp., a company that provides self-service remittance services to the Hispanic demographic, has announced an extended partnership with TIO Networks Corp., a multiretailer network of financial services kiosks for the cash-preferred consumer marketplace in North America. The partnership will enable NEXXO to offer its patent-pending self-service remittance technology on TIO's network of bill-payment kiosks at Circle K and other participating retail stores.
Currently, the NEXXO solution is available in several U.S. cities across California and Texas. The partnership will bring remittance services to an additional 427 locations in Texas as well as in Arizona. The expansion is the result of several successful market tests of the remittance program in Phoenix.
"There remains a strong need in the Hispanic community for sending funds to loved ones back home in a safe, easy and cost-effective manner," said David Alvarez, NEXXO's chief executive. "Our continued relationship with TIO will allow more individuals in these communities who want to transfer money the control and access 24 hours a day, seven days a week."
This is the latest in expansion for NEXXO, which offers its service directly to consumers through its own NEXXO kiosks as well as via partnerships in locations that meet the needs of the Hispanic community.
"The TIO Networks self-serve money-transfer program powered by NEXXO is a strong product category for the consumer demographics of our retail partners," said Hamed Shahbazi, chairman and chief executive of TIO Networks. "Given recent economic conditions, now more than ever, it is important for consumers to have a lower-priced competent alternative as we have done with our partnership with NEXXO."
Friday, 12 December 2008
PADERBORN, Germany -- Wincor Nixdorf AG will provide 500 reverse-vending machines for NETTO Marken-Discount, a subsidiary of Germany-based EDEKA Handelsgesellschaft, according to a news release.
Wincor also will provide service for the machines for two years. The machines are scheduled to be installed throughout 2009.
The contract comes as a win for Wincor Nixdorf, which is attempting to strengthen its position as a vendor of self-service and automation solutions for retail chains. The systems are suitable for all types of empties and will be used at NETTO for the return of bottles and beverage crates.
NETTO has ordered Revendo 9000 systems, which can identify both individual containers and crates. The machines are touted for being flexible and having customizable background technology, which ensures smoother operation and high availability.
Netto Marken-Discount GmbH & Co. oHG is a wholly owned subsidiary of Edeka Handelsgesellschaft. NETTO operates solely in Germany and, following its merger with PLUS Warenhandelsgesellschaft mbH, has a network of approximately 3,800 stores, more than 50,000 employees, and generates total sales of 10 billion euros (U.S. $13.4 billion).
Monday, 08 December 2008
SmartCompany.com.au: Heathrow airport in London now has a kiosk in the international terminal that allows travellers to create their own magazines. Banking giant HSBC has set up a kiosk that allows travellers to select magazine articles that staff bind into a hardback format.
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Monday, 01 December 2008
Business Weekly (England): Barclays branches at High Street Colchester and Princes Street, Ipswich were officially relaunched last week after major refurbishment. The renovated branches have contemporary layouts, with self-service areas containing new cash and check-deposit machines, account-manager kiosks (which allow customers to obtain statements and view their online banking accounts) and new open tills. Twelve personal bankers also will be situated in each branch's banking hall.
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Monday, 01 December 2008
BURNABY, British Columbia — TIO Networks Corp., provider of a self-service and multichannel expedited bill-payment network, reports respective revenue gains and net losses of 12 percent each for the fourth quarter of the year. Revenue for the quarter totaled CAN $4,064,442 (U.S. $3,271,895), compared to the CAN $3,636,153 (U.S. $2,926,948) recorded during the same period last year. Net loss totaled CAN $1,686,898 (U.S. $1,357,791), compared to the CAN $1,507,344 (U.S. $1,212,612) net loss reported in 4Q 2007.
According to a news release, a non-cash write-down of property and equipment totaling CAN $600,000 against the carrying value of the company's kiosk assets impacted net income and EBITDA. But revenue was positively affected during the quarter by an increased number of activated network endpoints — now totaling 11,815 locations, including 1,380 kiosks in retail locations, 2,381 non-kiosk clerk-assisted locations and 8,128 OEM Express locations driven by TIO's application programming interface. The increases represent a 403 percent uptick in activated locations and a 159 percent uptick in the number of transacting locations.
Revenue for the fiscal year, which ended July 31, was up 6 percent while net losses almost doubled from last year — going from CAN $3,834,078 (U.S. $3,079,317) in 2007 to CAN $6,251,231 (U.S. $5,021,903) this year.
"Fiscal 2008 represented a period of substantial network growth, expense reduction and transformation from an owner/operator of self-service kiosk infrastructure to a financial-services processor," said Hamed Shahbazi, TIO's chairman and chief executive. "TIO is leveraging its core strength in self-service to acquire more relationships with biller clients and process expedited payments on a much broader range of self-service and clerk assisted systems."
Tuesday, 18 November 2008
SEAL BEACH, Calif. — MagTek Inc., a global provider of electronic payment technology, today announced the MDX. It offers a compact check reader with a dual-sided scanner and a secure MagneSafe reader all in one sleek design.
Remote deposit allows companies to instantly and securely process checks without ever having to go to the branch, saving businesses time and money. It allows financial institutions to offer their services to companies even where they don't have branches, extending their customer base without incurring the cost of additional branches. This provides a savings they can pass on to their depositors and offer competitive services to anyone, almost anywhere.
"The MDX is the latest addition to MagTek's broad family of check readers and scanners that are currently being used by retailers and financial institutions around the world to read and image millions of checks daily," said Andy Deignan, vice president, financial business unit at MagTek. "In addition, our products offer end-to-end security needed by financial institutions to ensure safe remote deposit."
MDX has a built-in secure MSR that incorporates MagTek's MagneSafe security architecture, which mutually authenticates the MDX scanner to the financial institution's host application, ensuring the integrity and legitimacy at both points of the transaction. Furthermore, MDX offers comprehensive multi-factor authentication addressing the concerns raised by the FFIEC: "When used as the only control mechanism, single-factor authentication is considered to be inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties."
Friday, 14 November 2008
DAYTON, Ohio — NCR Corp. is launching its NCR APTRA Self-Scheduler multichannel booking solution for financial institutions at the BAI Retail Delivery Conference & Expo in Orlando, Fla., Nov. 18-20.
According to a news release, NCR APTRA Self-Scheduler enables consumers to book appointments with the bank's sales consultants through the Internet, a mobile device or a self-service terminal — at a time and physical branch that is convenient to them, whether it be around the corner from work at lunch time or close to shopping on a Saturday morning – providing bank customers with choices they haven't had in the past. The 24-hour system ensures that once an appointment is booked it can be confirmed immediately through the customer's choice of methods, from an SMS reminder to their cell phone, to e-mail or Text-to-Speech.
Trials of the new NCR solution with a major U.S. bank have demonstrated its popularity with customers and staff members, with all key metrics performing well. NCR's research indicates that retail banks using this solution can make inroads into their "no-show" statistics, which can run anywhere from one-in-10 to one-in-five missed appointments. Text message reminders can reduce these missed appointments by up to a third as customers are less likely to forget about the meeting and more likely to reschedule if they have a conflict. The sales consultant can then be released to meet with other customers, improving branch productivity.
"By providing an instant, real-time view of which specialists are available, and registering any cancellations immediately, banks can improve the customer experience — letting customers book time with their branch in a convenient, empowered manner even after the branch or call center has closed," said Brian Bailey, NCR vice president of financial industry marketing.
Banks also can deploy NCR APTRA Self-Scheduler on kiosks in their branches, enabling "walk-in" customers or prospective customers to make an appointment, or allowing those who have previously scheduled a meeting to "self check-in" on arrival. This gives branch employees better visibility to who is waiting and how long they have been waiting. This self-check-in style solution helps reduce queues at the teller line and the reception desk, and helps ensures that appointments start on time. Consumers can also use these kiosks to schedule appointments, view product information and complete digital questionnaires and forms, providing a new way of "pre-staging" activity prior to the start of the appointment.
"Consumers, whether personal or commercial, tend not to sign up for high-value products, such as savings vehicles, insurance or mortgages, without talking to a financial advisor first," said Bailey. "NCR APTRA Self-Scheduler makes it even easier for customers to meet with a financial advisor at a convenient time and location by providing a consistent, easy process for booking appointments across multiple service channels."
The NCR solution features a rules engine, which is used to define the hours advisors are available in each location, their areas of expertise and the locations they work from, providing an overview of current capacity levels.
Wednesday, 12 November 2008
BROOKFIELD, Wis. — Fiserv has announced the launch of Fiserv Logix, the newest module of the Fiserv cash and logistics integrated management suite.
According to a news release, Logix provides a comprehensive array of powerful decision support, performance measurement and asset management tools to help organizations analyze where operating costs can be reduced to improve profitability and efficiency in a self-service network.
The Fiserv Logix module is designed to capture business intelligence to assist users in measuring and managing the profitability of individual or groups of ATMs and other self-service devices, as well as collect data necessary to understand the number and types of transactions that are occurring at those devices.
The features of the Fiserv Logix module are engineered to give users the capacity to create meaningful reports containing actionable information. With the Fiserv Logix module, clients have the ability to analyze their entire network, or drill down to specific groups, bank identification number codes or individual devices. Using this information, clients may produce standard or customized real-time reports via the Internet. Authorized users can access the information giving clients the ability to achieve and maintain higher levels of performance, customer satisfaction and profitability throughout the network.
Additionally, the Fiserv Logix module can help organizations to track the assets associated with each device and device location including hardware, software and consumables as well as surrounds and signage, security products, and communication lines and equipment. The system is designed to maintain warranty and contract information to ensure that ATM and device owners are receiving service levels as agreed.
"The Fiserv Logix module is designed to help organizations understand the costs and revenues associated with the self-service channel and assist with decisions such as whether their devices are in the right locations based on transaction volumes, revenues and customer satisfaction," said Brian Jorgenson, director of product management, Fiserv Cash and Logistics. "Using that knowledge, organizations will be able to plan more strategically across the ATM self-service channel, and improve cost management through better tracking and reporting of actual costs versus revenues."
Friday, 07 November 2008
GENEVA — Diebold Inc. has been awarded a two-year branch-transformation project by European retail banking group Dexia.
According to a news release, the deal includes 1,000 Opteva 328 EF/D recycling units and an accompanying services package. Equipped with Agilis Power software, the Opteva 328 EF/D recycling units have been customized to meet Dexia's requirements for cash recycling and dispenser functionality. The units will be placed in Dexia's branches in Belgium and will replace the bank's existing Diebold 9x series ATMs.
The consultation process for this new contract started when Dexia embarked on a project to examine the profitability and security of the branch. The new Diebold installation meets the challenge of collecting and recycling commonly used banknotes, while also allowing consumers to withdraw any kind of euros, including €5,100 and €500 banknotes. The machines can be configured for cash-in, cash-out, recycling or any combination of the three.
"Banks are increasingly looking for better automation for their ATMs, and Dexia is no exception," said Dave Wetzel, vice president and general manager of Diebold for Western Europe. "The new generation of Opteva models is leading the way in bank transformation and releasing staff for more value-added tasks."
Diebold's Opteva 328 EF/D is complies with European Central Bank Article 6 requirements and allows a user to make a bulk cash deposit of up to 200 notes without an envelope. The ATM also has a secure escrow area where the deposited notes remain until the customer accepts the transaction, allowing the user to cancel the transaction and have the notes returned, if necessary.
The ATM can easily validate note deposits, which can then be sorted by denomination, added to the existing recycler supply and re-dispensed according to demand. The deposit mechanism from the ATM is equipped with many sensors for fraud detection. The algorithms for counterfeit detection are updated on regular basis to optimize discrimination of new versions from counterfeit banknotes.
Friday, 07 November 2008
PADERBORN, Germany — Wincor Nixdorf AG says the 2007/2008 fiscal year was a financially record-setting year, despite the economic challenges affecting companies throughout the world.
According to a news release, Wincor Nixdorf on Sept. 30 closed the year with an 8 percent increase in net sales, hitting the corporate forecast for the year.
Wincor Nixdorf reported annual net sales of €2.3 billion (U.S. $3 billion), up from €2.1 billion (U.S. $2.8 billion) in 2007/2008. Profit for the period was up 17 percent year over year.
"This growth line still applies to us in the medium term, even if our business performance may become bleaker in the short term, due to the global impact of the financial market crisis," said Wincor Nixdorf chief executive Eckard Heidloff today during a press conference in Düsseldorf, Germany. "Retail banking has proven to be the business segment in the banking arena that reacts with the least volatility to market circumstance. That will tend to stimulate its renaissance further."
Wincor Nixdorf has expanded business activities with retail banks and retailers over the last 12 months. Global expansion continued systematically, reducing dependence on individual customers or singular economies. The company says it was able to enlarge its solutions portfolio by adding innovations that enable banks and retail companies to achieve cost advantages and additional customer service in their business processes.
Wincor Nixdorf also expanded its activities in the areas of consulting, software integration, managed services and outsourcing in the year under review. Expertise in branch/store and self-service business is now expected to be applied to adjacent sectors to achieve additional growth potential.
"As far as we can see now, we assume that we will be able to follow up the very good previous year's performance and maintain approximately the same level of business," Heidloff said.
Despite a forecast that tends to be positive, management at Wincor Nixdorf agrees that it is not possible to tell definitively whether and when the financial market crisis can be contained or what impact it will have on the world economy. That applies to both established countries and newly industrializing countries. Depending on the intensity of the negative effects, short-term reductions in retail banks' and retailers' capital spending budgets cannot be excluded. Wincor Nixdorf is preparing to respond flexibly to the challenges that may arise.
"Our main priority is to make our cost structures more flexible in order to secure our margins," said chief financial officer Dr. Jürgen Wunram. "We are therefore taking suitable steps in production, sales and service to make Wincor Nixdorf 'weatherproof.'"
Thursday, 06 November 2008
RANCHO CUCAMONGA, Calif. — As the only credit union service provider to offer a full complement of electronic deposit capabilities geared to consumers, Co-Op Financial Services is seeing credit unions' adoption of its Check Imaging solutions steadily climb, mirroring the growth in image-capture services industry wide, according to a news release.
"By providing a wide range of imaging solutions that appeal to members on the go, we're helping credit unions compete with much larger institutions," said Stan Hollen, president and chief executive of Co-Op Financial Services. "Providing a variety of channels for making deposits essentially brings the credit union right to its members, wherever they are."
In March, Co-Op introduced the first three services in its check imaging suite: Co-Op My Deposit, Co-Op Fast Branch and Co-Op ATM Check Imaging. The company will soon add two more services: Retail Deposit and Branch Deposit.
Co-Op Fast Branch service, which provides credit union members with "do-it-yourself" shared branch kiosks, has added Anheuser-Busch Employees' Credit Union in St. Louis; Delta Community Credit Union in Atlanta, Ga.; First Financial Credit Union in Albuquerque, N.M.; NASA Federal Credit Union in Bowie, Md.; and Red Rocks Credit Union in Highlands Ranch, Colo.
New users of Co-Op Check Imaging ATM service, which allows members to scan and deposit checks without using deposit slips or envelopes, include Alliant Credit Union in Chicago, Ill.; California Center Credit Union in Rancho Cucamonga, Calif.; Provident Credit Union in Redwood City, Calif.; Star One Credit Union in Sunnyvale, Calif.; Antelope Valley Federal Credit Union in Lancaster, Calif.; Rogue Federal Credit Union in Medford, Ore.; and USA Federal Credit Union, San Diego, Calif.
Co-Op My Deposit check imaging service for consumers has added Addison Avenue Federal Credit Union in Palo Alto, Calif; America First Federal Credit Union in Ogden, Utah; California Center Credit Union; Constellation Federal Credit Union in Falls Church, Va.; Meadows Credit Union in Arlington Heights, Ill.; Michigan First Credit Union in Lathrup Village, Mich. (branded as EZ Scan&Deposit by Michigan First CU); and Star One Credit Union.
According to CheckImage Collaborative, a group of trade associations and financial institutions working to raise awareness and promote the benefits of Check 21, more than 14 billion annual check payments totaling $17.5 trillion per year have shifted from traditional paper-based to image-based clearing. On a typical day in March 2008, the group reports, nearly 9,800 financial institutions received more than 42 million check images for posting.
"The use of imaging technology is only going to grow, with the Federal Reserve stepping up the timing for closure of several check-processing facilities," said Hollen. "And as member demand grows for convenient access to their accounts, Co-Op is committed to providing credit unions with the tools to compete and succeed in the Check 21 world."
Monday, 03 November 2008
PARIS — ViVOtech, a provider of near field communication (NFC) mobile phone and contactless payment systems, has launched a flexible contactless payment reader for the kiosk, transit turnstile, bus validator and ticketing markets.
According to a news release, the new ViVOpay Kiosk II is a two-piece modular reader that enables ease of installation in new self-service systems and is certified to work with all major contactless payment programs without requiring the systems to go through a rigorous and costly compliance re-certification process with card associations and network providers.
The ViVOpay Kiosk II is a flexible contactless reader that is comprised of a compact controller module and a customer-facing contactless antenna module for easy integration into a new customer-facing self-service system. Each module in the ViVOpay solution is packaged individually, giving equipment manufacturers complete flexibility in integrating contactless payment functionality with their systems. This flexible design approach allows the controller module to be securely installed within the cabinetry of the system while the small footprint antenna is installed in a customer-facing location with minimal effort.
"Self-service markets are experiencing rapid growth worldwide and manufacturers of self-service systems are demanding a flexible pre-certified contactless reader that can be quickly and easily installed in new systems," said Mohammad Khan, ViVOtech president and founder. "The modular design of our new ViVOpay Kiosk II and pre-certification with card associations and network providers enables solution providers in transportation, retail, parking and other industries to deliver contactless and NFC mobile-enabled devices to market fast and efficiently."
The ViVOpay Kiosk II features a weather-proof customer-facing antenna that allows it to be used in self-ordering kiosk systems across a wide variety of applications such as parking meters, ticket validation/payment machines, transit turnstile systems, airport self-check-in systems, bus ticket acceptance machines, and many more. ViVOpay Kiosk II also enables self-service systems to accept transactions from NFC mobile phone for payments, ticketing, promotions and coupon redemption applications.
Monday, 03 November 2008
COLUMBUS, Ga. — Total System Services Inc. has announced plans to acquire Infonox, a private California-based technology firm that specializes in payments technology. The acquisition is expected to be completed this week.
According to a news release, the deal is expected to help TSYS expand its payment offerings, enabling it to move any payment form, through any payment device, anywhere in the world over any network.
After the acquisition, the bought company is expected to be known as Infonox, a TSYS company.
"This is much more than just an acquisition," said Dr. Safwan Shah, president and chief executive of Infonox. "The synergy Infonox has achieved through the partnership with TSYS presents us with a tremendous opportunity to grow our business and take our products and services to new levels of penetration."
Shah will remain with Infonox as president, reporting to Robert J. Philbin, president of TSYS Acquiring Solutions.
Infonox "plug-and-play" platforms simplify payment forms to include debit, credit, prepaid, money transfer and checks. Infonox also offers new connectivity interfaces to multiple payment devices and new channels of service delivery such as mobile phones, ATMs and bill-payment kiosks. Infonox provides a proprietary end-to-end tool to manage the lifecycle of a merchant.
"TSYS's acquisition of Infonox will add a Silicon-valley innovation team to our arsenal," said Philip W. Tomlinson, chief executive of TSYS. "It provides a host of tools and services that will be very attractive to clients of TSYS Acquiring Solutions and technologies we believe will add increased value to our clients across the TSYS enterprise."
Infonox offers an array of payment products on self-service and full-service transaction touchpoints in the gaming, banking and retail markets. The company delivers, manages, operates and supports services for several large publicly traded companies.
Established in 1999, Infonox is based in Sunnyvale, Calif., with an additional office in Pune, India.
"Infonox provides a comprehensive suite of services to manage the lifecycle of a merchant, the lifecycle of a transaction and the lifecycle of a customer. Together we will deliver solutions-on-demand that include a full-range of POS product offerings and payment acceptance forms, more efficient sales and merchant activation tools, enhanced portfolio management, reporting tools and an integrated suite of workflow tools to drive greater back-office efficiency," Philbin said.
Thursday, 23 October 2008
DAYTON, Ohio — NCR Corp. has reported financial results for the third quarter of the year, with revenue of $1.38 billion, up eight percent from 3Q 2007, and net income of $80 million, up 51 percent from the same period last year.
But year-to-date, the numbers aren't so positive. Revenue for the year is up approximately 13 percent, hittting $3.89 billion from $3.45 billion last year, but net income was down seven percent, falling from $185 million to $172 million.
"NCR delivered strong third quarter results, showing solid revenue growth across our core solutions and geographies," said Bill Nuti, chairman and chief executive of NCR. "We demonstrated resiliency in a weakened economic environment because we are executing well against our strategic priorities, managing for profitable revenue growth, building a sustainable and leading cost structure, and improving our working capital position."
Tuesday, 14 October 2008
NORTH CANTON, Ohio — Diebold Inc. says United Technologies Corp. has withdrawn its unsolicited bid for Diebold. UTC originally made an offer for the company Feb. 29, 2008.
Diebold’s John Lauer, the non-executive chairman of the board, says Diebold’s financial improvement has shed new light on the company’s outlook and strategic initiatives.
"This gives the board confidence that Diebold is on-course for creating substantial shareholder value for its investors, despite current global financial market conditions," he said.
Diebold on Sept. 30 increased its 2008 earnings expectations when it released its financial reports for 2007 and the first two quarters of 2008. The company’s earnings expectations are the result of earlier-than-expected progress from its cost-reduction initiatives, improved profitability from the company's Brazilian voting and lottery businesses, continued demand for the company's solutions in the global financial markets and a lower anticipated effective tax rate.
"Since 2006, we have focused on putting the right leadership in place, improving the key drivers of profitability and positioning the company for future growth," said Thomas W. Swidarski, Diebold’s president and chief executive. "We are now seeing the tangible results of these efforts. Recognizing there's much more for us to accomplish, I am increasingly confident in our strategies and our ability to execute on those strategies."
Friday, 10 October 2008
NORTH CANTON, Ohio — The board of directors of Diebold Inc. have declared a fourth-quarter cash dividend of 25 cents per share on all common shares, according to a news release. The dividend is payable on Friday, Dec. 5, to shareholders of record at the close of business on Monday, Nov. 17.
Thursday, 09 October 2008
WESTON, Fla. — Esprida Corp., a provider of remote management technology, has announced that it has teamed up with key industry partners to showcase branch optimization at KioskCom in New York, October 15-16.
The multi-partner solution makes it possible for government agencies and financial services organizations to monitor and control a customer visit throughout its lifecycle for improved services, greater efficiencies and enhanced customer experience.
"Esprida and its partners provide branches with a combination of best-in-class solutions in a process that uses self-service kiosks, queue management software and front-office applications to create a seamless workflow with people in the branch," said Anila Jobanputra, president of Esprida Corp. "Our software, Esprida LiveControl, is the service oriented architecture platform that makes all of this possible by enabling communication between hardware, software, customers and staff."
The Esprida-engineered solution leverages hardware, customer flow technology, configuration control software, an application solution platform, and secure connectivity products.
The solution accepts selections in its queuing process and offers visitors recommendations on the most appropriate channel to complete their task(s) quickly and easily.
Tuesday, 30 September 2008
PADERBORN, Germany — Wincor Nixdorf has expanded its software-solutions portfolio for postal-services providers. The PC/E Postal Solution Suite covers primary postal processes, ensuring effective processing of classic postal services and financial services, as well as those of sales processes that resemble retail sales.
According to a news release, PC/E Postal Solution Suite's four modules — Channel Delivery, Security, Management & Optimization and Banking Business Enabling — may be used to create customized solutions. PC/E Postal Solution Suite makes use of all relevant customer delivery channels, from the counter to the self-service system, as well as to mobile devices and the Internet. The solution enables postal-service providers to map their service offers with a single software.
The Product Management module represents the development of a rule-based, service-oriented software component for the universal administration of postal products and services. It maps all the information pertinent to a postal service and makes it centrally available.
The software bundles typical sales and service functionalities for all types of branches and POS systems. And automated teller safes or self-service systems also can be integrated. Classic postal services, such as parcel and letter-acceptance and distribution, are optimally supported.
This software suite is expected to be available during the fourth quarter of 2008 and will be presented for the first time at PostExpo2.
Thursday, 28 August 2008
FRESNO, Calif. — Continental Prison Systems Inc., a provider of prison kiosk technology that streamlines the inmate release process and a growing provider of the cost-reducing process for loading funds onto an inmate's account over the Internet or through a kiosk, has announced that the EZ Kiosk and EZ Card divisions of Continental Prison Systems Inc. have successfully completed and signed a service agreement with a 550-bed Colorado prison facility.
"This agreement will allow our EZ divisions to begin installing EZ Card and EZ kiosks that include a booking kiosk which will handle bookings and bail, a trust funds kiosk that will handle all monies deposited to inmate accounts, as well as online bail trust fund loads and EZ Cards debit release card," said Ron Hodge, president and chief executive of Continental Prison Systems. "CPSZ expects financial services revenues during the initial three-year term to exceed $400,000."
Tuesday, 19 August 2008
ExpressIndia.com: The Delhi Jal Board is putting up collection kiosks at its offices across the city to ease the process of paying water bills. The agency has planned at least 12 user-friendly kiosks within its various offices. While the kiosk at the Jal Board's headquarters is ready and waiting to be inaugurated, the other 11 are likely to be commissioned soon, the Board's chief executive, Arun Mathur, said.
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Tuesday, 12 August 2008
The (Lynchburg, Va.) News & Advance: Chuck Kain was on a tight budget when he took a vacation to Myrtle Beach, S.C., last month. Before buying food and souvenirs, he checked on his cell phone to make sure he had enough money in his checking account. Kain, 30, also looked at his last transactions without visiting a bank, going to the ATM or being tied to his computer. "I used it in the middle of a campground when I didn't have a laptop," he said. It's mobile banking, the newest way for consumers to do personal banking — on their mobile devices.
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Friday, 01 August 2008
NEW YORK — PSI Corp. has announced that several of its E-Banking Kiosks now are working in the field.
The locations are in New York City and New Jersey and include both supermarket and credit union locations, according to a news release.
"I am personally very satisfied with the initial launch of the E-Banking Kiosks," said David Foni, chief executive of PSI Corp. "PSI is having customers using the various services such as ATM, bill pay, check cashing, purchase of phone cards and gift cards among the kiosk's many services. Although we are in the beginning of a 90-day beta field trial, the results have been excellent and, as such, additional potential customers are viewing the kiosk and are excited by consumers' rapid utilization of the kiosk. By the end of August, PSI anticipates a total of six kiosks being deployed. PSI will be attending significant supermarket and credit union tradeshows in September. Further, PSI believes it will begin accepting orders at those tradeshows."
Additionally, Foni said PSI will have approximately 100 digital signs in various New York City hospitals by the end of August. He said this signage will be used to promote the kiosks, which are in close proximity to the hospitals.
"PSI will heavily promote the E-Banking Kiosks to the hospital workers and patients as their urban demographic are the same as the users of the kiosks," Foni said.
Friday, 01 August 2008
PADERBORN, Germany — PrivatBank, based in Ukraine, has further strengthened its self-service business with the purchase and installation of 3,100 Wincor Nixdorf ATMs for sites in Ukraine, Russia, Georgia, Cyprus and Latvia, according to a news release.
In addition, the bank plans to test the use of ATM-based advertisements as part of an extensive pilot project. Alongside an application designed for personalized interaction with customers at the ATM, all systems will be equipped with special monitoring software.
The monitoring and IT service management software, ProView, connects the ATMs with the bank's IT management center, thus allowing PrivatBank to monitor its systems online around the clock and to maintain maximum availability of the self-service network. Additionally, ProView is designed to provide a wide range of other useful features, such as the management of software updates and remote access to the ATMs.
In total, 100 systems within the network will be equipped with ProSales Marketing, a software developed specifically for direct marketing via self-service devices. Prior to this extensive pilot project, initial tests had been successfully completed on five systems. In addition to promoting bank-related products and services, the bank also is looking to implement a system that allows customers to provide direct feedback by means of response functions incorporated into the ATMs.
The approach pursued by PrivatBank is to evolve its self-service business into a fully fledged communication, sales and service channel. The bank already offers services such as the recharging of prepaid cards for cellphones, the payment of bills and international money transfers. The systems are capable of processing banknote deposits.
In installing the new generation of ATMs, PrivatBank will phase out its portfolio of older systems supplied by other manufacturers and create a homogeneous network based on state-of-the-art technology developed by Wincor Nixdorf. The decision in favor of a consistent system platform will produce tangible benefits in the area of servicing and maintenance. At the same time, new products and services can be developed faster and more cost-effectively, according to the release.
PrivatBank has issued a total of 16.6 million bank cards to its customers. It operates 2,910 bank branches and has a network comprising 4,700 ATMs.
Thursday, 31 July 2008
LAS VEGAS — AmeriResource Technologies Inc., a diversified holding company, has announced that its subsidiary, RoboServer Systems Corp., has expanded into new markets in response to growing demand for self-service payment processing systems, according to a news release.
"These are exciting times in the self-service industry because cities, counties, utilities and corporations are looking to self-ordering and payment processing systems to cut their operating costs, increase their revenues and improve customer service," said Delmar Janovec, chief executive of RoboServer. "RoboServer Systems Corp. has been approached by several prospective clients due to RoboServer's proprietary software platform that can be customized to meet exacting specifications for performance and security. Potential applications include touchscreen kiosks that consumers, for example, can use 24/7 to pay their electric bills, water bills, property taxes, city-county licensing fees, franchise taxes, parking tickets, library fines, court fines and other payments. RoboServer's proprietary software can be configured to work on virtually any kiosk or countertop platform, with easy-to-use step-by-step onscreen instructions that make the payment process convenient, quick and safe."
Wednesday, 30 July 2008
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SEOUL, Korea — Nautilus Hyosung Inc., which is based in Seoul, Korea, has announced plans to buy ATM competitor Triton Systems of Delaware Inc., based in Long Beach, Miss.
The acquisition is expected to close by the third quarter of 2008, pending regulatory approval.
News of Triton's imminent sale came out last week, when its parent company, Dover Corp., announced that it had already been in talks with a serious buyer. Financial terms of the deal were not disclosed, but sources say Dover sold the Triton business at a loss.
"Dover ultimately wrote-down an estimated $51 million off of what was previously its book value for Triton," said Sam Ditzion, chief executive of Boston-based Tremont Capital Group, a strategic-planning and merger and acquisition consultancy that advises ATM companies.
Since the sale announcement, the industry, suspecting the buyer to be Nautilus Hyosung, has speculated about what the future holds for the Triton business and brand.
Ditzion says the deal, overall, is great for Nautilus Hyosung and the industry. But it's one more step toward market consolidation. And he expects all manufacturing to ultimately be moved overseas, since continuing to manufacture in the United States doesn’t make financial sense.
"I suspect that most of the manufacturing-related functions of the business will be shifted overseas within a few years," he said. "It's a great deal — one that will end up raising the price of ATMs, since there is less market competition. That will ultimately be good for the industry, though," since manufacturers in the off-premises retail ATM space for years have been in a price war, selling ATMs for far less than they cost to produce.
The deal between Nautilus Hyosung and Triton brings back memories of NCR Corp.'s January 2006 acquisition of Tidel Engineering — a deal that ultimately led to the dissolution of the Tidel ATM brand, a once powerhouse in the off-premises ATM market.
"I don't expect this deal to be like the NCR acquisition of Tidel," Ditzion said. "I think the difference here is that by the time NCR acquired Tidel there had been so much damage, there wasn't much NCR could do to revive it. The Tidel brand name had diminished, especially because of the Credit Card Center scandal. With Triton, the brand has been hurt a little, because of the price war, but the product is still strong."
Nautilus Hyosung's swift move to close the deal was smart. Over the last 12 months, Triton has worked toward returned profitability, and Nautilus Hyosung has taken advantage, without waiting for market conditions to eat away at the Triton reputation.
Now only one of the three T's — Tranax Technologies Inc. — remains on its own, and even its future, since its split from former partner Nautilus Hyosung, has been questioned by independent sales organizations.
Tranax Technologies could not be reached for comment as of press time.
As for the future of the Triton brand, both Triton and Nautilus Hyosung say they expect to continue building it.
"Triton offers an ideal fit with Nautilus Hyosung as we expand our global footprint, not only in the U.S. but worldwide," said P.K. Ryou, chief executive and president of Nautilus Hyosung. "We look forward to adding Triton's strong brand and service chains with Nautilus Hyosung's expertise in ATMs, to provide our customers with the most comprehensive ATM offering in the marketplace."
Alicia Blanda, spokeswoman for Triton, says nothing at this point is expected to change with the Triton brand or its manufacturing facility. She said the two companies expect to continue operating autonomously.
“Nautilus Hyosung wants to grow the combined businesses to a $1 billion company, and they have told us they plan to invest in people, facilities and products," Blanda said.
Ditzion says some co-branding between the two companies will likely take place, since the Triton brand has such a strong presence and reputation among U.S. ISOs.
"Triton has a lot of strong people, in Long Beach and elsewhere, and to be successful, Nautilus Hyosung will need a longer-term plan to integrate the two plants and the brands," he said. "What Nautilus Hyosung is really buying here is the brand name and the customer list, and they will ultimately need to merge that into the Hyosung line."
What remains to be seen, however, is how successful the two brands will and can be in the U.S. financial-institution space. Both companies have focused on breaking into that market without much success.
"Nautilus Hyosung has had success on the FI side overseas, and Triton has tried for years to break into the FI market here," Ditzion said. "Now we'll have to see if they can accomplish more together."
Tuesday, 29 July 2008
ALTOONA, Pa. — Imagine a prison handling upwards of $100,000 of phone and commissary deposits a month while hundreds of visitors come in and out of the facility in a maze of confusion. That is exactly what one correctional facility encountered before the recent implementation of a self-service option for friends and family members to deposit inmate funds.
The Montgomery County Correctional Facility, located in the Lower Providence Township of Pennsylvania houses approximately 1,800 male and female sentenced offenders and individuals awaiting trial. They receive approximately 165 visitors per day — which equates to more than 28,000 visitors since the beginning of 2008. Visitors to Montgomery County come either to spend time with a loved one or to drop off additional funds into a loved one's commissary or phone account so that they may buy necessary goods or make phone calls out of the facility.
In order to facilitate the deposit process, Montgomery County implemented two self-service kiosks from Inmate Telephone Inc., their inmate phone provider, in late February. The eZ Deposit Kiosk accepts cash or credit card deposits from an inmate's family and friends and places it automatically into either the inmate's commissary or phone account.
The kiosks have reduced the need for expensive labor hours spent counting and balancing funds to ensure the absence of theft. The eZ Deposit Kiosk includes an advanced locking mechanism that will track who has accessed the cash deposit bin in order to eliminate the security risks and hassles associated with handling money.
Warden Julio Algarin boasts that the addition of these kiosks has reduced visitation lines by at least 65 percent in his facility.
"On visitor days, I used to watch numerous family members backed up in lines stretching out the door," Algarin said. "Now, those wanting to make a quick deposit simply use the kiosks in the lobby — they don't have to wait in those long visitor lines. Our visitation officers are no longer distracted. They are now focused on providing top-notch security and clear instructions to our visitors."
Since February, Montgomery County is averaging 2,923 kiosk transactions per month.
Tuesday, 22 July 2008
ePaynews.com: Third-party processor TransferOrbit will provide money transfer transaction processing for Tu-Dnero, a promoter of Mexican social and cultural events in the United States.
Tu-Dnero (pronounced 'tu dinero,' or 'your money') provides financial services at dances and concerts for Mexicans living in the U.S. Around 1.5 million people attend these events, where Tu-Dnero provides kiosks that offer financial services such as prepaid phone cards, check-cashing and money transfers to Latin America.
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Wednesday, 09 July 2008
PADERBORN, Germany — Computer Warehouse Group, the hardware subsidiary of CWL Systems, and Wincor Nixdorf International have unveiled automated check and cash deposits at self-service terminals in retail bank branches.
According to a news release, the same Wincor Nixdorf systems can handle cash — identifying both notes and coins.
The Wincor Nixdorf automated deposit terminals automate cash and check deposits.
"Both banking and retailing are moving toward greater automation of commodity tasks, and using the cost savings to provide enhanced customer service," said Isabel Nitz, Wincor Nixdorf’s regional director.
Thursday, 26 June 2008
Bank Systems & Technology: The phrase virtual teller may bring to mind a mechanical gypsy at an amusement arcade, but today's virtual teller solutions are nothing to laugh at. According to experts, the benefits of teller-assisted kiosks for banks range from improved staffing efficiencies to stronger security. In March, IBM Corp. unveiled its Interactive IBM Bank Kiosk. According to Luigi Di Pace, leader of the IBM Innovation Lab in Bari, Italy, IBM is in negotiations with three Italian banks, which he declines to name, to launch pilot programs with the new system.
Read more
Tuesday, 24 June 2008
Financial Services Technology: In an increasingly crowded marketplace the battle for customer attention is fiercer than ever. Digital signage could be the tool that makes the difference, says David Drain, executive director of the Digital Signage Association and the Self-Service & Kiosk Association.
Read more
Monday, 23 June 2008
PADERBORN, Germany — By integrating cash recycling technology in the newest generation of self-checkout systems, Wincor Nixdorf helps retail businesses reduce the work and costs of cash handling and increase system availability. The new "Tower Line 150," which is part of the BEETLE/iSCAN product family, will be presented at the 2008 Retail Solutions trade fair in London. This system rounds out the company’s extensive portfolio of modular automated check-out solutions.
Effective immediately, Wincor Nixdorf, a supplier of IT solutions and services for banks and retailers, will offer its customers the choice of a next-generation self-checkout system with integrated recycling for banknotes and coins.
The use of cash recycling means that cash deposited in a POS system can be made available for dispensing after it has been authenticated by the system. This drastically reduces the high expenses associated with counting, sorting and transporting cash. Furthermore, stores will be able to cut the volume of change held in storage for replenishment purposes and the frequency of change replenishment. Streamlined cash handling — from point-of-sale operations to cash collection by security companies — translates into reduced waiting times at the checkout, greater customer satisfaction and considerable operational savings.
In addition to the cash recycling function, the new Tower Line 150 features a host of other benefits: The new design and modular structure of the self-checkout system make it suitable for a wide range of applications in supermarkets, specialist retail outlets, cash-and-carry wholesale chains and department stores alike.
The system covers every possible aspect of check-out operations. It can be configured as an express self-checkout with one-, two- or three-bag solutions, as a specialized DIY store system or as a scan or pay tower, allowing retailers to select the configuration that best suits their needs and delivers the most attractive return on investment.
Another key benefit is that associated with shopper convenience: All components have been designed for intuitive use. Additionally, shoppers are guided by an on-screen graphical user interface. The system can be equipped with a scanner module that includes either a vertical or a bi-optical scan unit for the purpose of barcode reading, while the payment process is covered by a module for banknotes and coins. Other modules include units for card-based payments, coupon management and receipt printing. The new system also is suitable for shoppers with physical impairments or disabilities, since it is fully compliant with ADA II (Americans with Disabilities Act II).
Tower Line 150 is operated by TPiSCAN, a hardware-independent software that controls all the modules incorporated in the self-checkout system. The software, which is based on programming standards, has been designed for fast and efficient integration into existing IT landscapes at retail level, regardless of which hardware and software structures are in place. As an exhibitor at Retail Solutions, Wincor Nixdorf will unveil a number of recently developed software features, such as central software distribution and administration.
"Tower Line 150 is a cutting-edge solution in the field of automated check-outs, combining exceptional customer value and superior productivity with streamlined process costs in the area of cash handling," said Joachim Pinhammer, marketing director of the retail division at Wincor Nixdorf.
The first pilot installation has been scheduled for the near future.
Friday, 20 June 2008
BURNABY, B.C. — TIO Networks Corp., an automated bill payment and financial services network, announced that it has surpassed its 10,000th location activation milestone, according to a news release.
The Company is pleased to report that it has recently activated its 6,000th OEM Express location and has commenced to process payments. This growth has more than tripled the size of TIO's bill payment network to 10,000 locations over the past 6 months. The growth was primarily achieved through the implementation of TIO's new transactional application programming interface (API). The API integrates large networks into the TIO network to market the company's portfolio of products on a host of third party devices including kiosks, PCs and point of sale systems.
Additionally, the company has successfully launched its money transfer program with NEXXO Financial in four U.S. markets, including Phoenix, Tucson, Ariz., Houston and San Antonio, on over 80 kiosks. Money transfer is an important component of TIO's financial services growth strategy based on bill payment, money transfer, prepaid services and the myTIO consumer strategy.
"The new bill payment and money transfer locations are contributing to greater transaction volumes and revenue growth with the month of May being our best month of transactional performance ever," stated Hamed Shahbazi, chairman and chief executive officer of TIO Networks Corp. "With over 10,000 active locations six months ahead of forecast we are well on our way to achieving greater growth and will continue to aggressively expand our network to unlock the value of our biller and service relationships."
Monday, 16 June 2008
PADERBORN, Germany — How high are the costs for a bank’s self-service infrastructure over the entire product lifecycle? A new analysis tool from Wincor Nixdorf provides the answer. It calculates and analyzes the costs of implementing, maintaining and operating complex self-service solutions made up of hardware, software and services.
The tool – ToCOSS: Total Cost of Ownership for Self-Service Retail Banking – examines costs for everything from end-user devices to central systems in the background. It outlines a number of investment scenarios built around an array of parameters. Based on factors that include the cost of acquiring new hardware or software, integration costs, the expense of operating the data center or maintaining and monitoring the various systems, for example, ToCOSS then calculates the costs for the entire product lifecycle of a self-service network, known as total cost of ownership (TCO).
The new tool helps banks forecast what impact migration to new multivendor applications or integration in multichannel architectures will have on TCO. The bank’s IT managers can then base their decisions on solid analyses. The TCO analysis delivers investment protection, creates cost transparency and identifies savings potential.
Friday, 13 June 2008
The (Doha, Qatar) Gulf Times: QTEL plans to set up some 70 automated ‘payment and top-up’ kiosks across the country by the year-end. Qatar’s first telecom service provider will have 150 such consoles in the country by 2009, said Waleed Mohamed al-Sayed, QTEL's executive director of customer services. Through such fully-automated machines, customers could view and pay bills and top up the credit of their pre-paid services, round-the-clock. The self-operated machines give instructions in both English and Arabic.
Read more
Friday, 30 May 2008
Home Media Magazine: DVD rental kiosk operator Redbox has been certified by the Payment Card Industry (PCI), which determines security standards for payment account data. The PCI conducted an audit of Redbox’s more than 7,700 machines to determine if they met the group’s standards.
Read more
Thursday, 29 May 2008
DENVER, Colo. — Pendum Inc., an independent provider of cash automation and armored transport solutions, has announced that it has launched sales and service of a self-service kiosk designed specifically for credit unions through CO-OP Shared Branching and Financial Service Centers Cooperative Inc. (FSCC).
The NCR 3800 Shared Branch Kiosk gives credit unions a powerful new tool to serve members and "guest" shared branching members conveniently and inexpensively. And Pendum, NCR's top reseller, now offers a single-source solution for the 3800 kiosk including hardware, installation, first- and second-line maintenance, cash replenishment, and cash and check deposit pick-up.
"We have already fulfilled and installed more orders for this kiosk than anyone in the industry," said Robert Malik, Pendum EVP. "By matching this ground-breaking product with our complete line of nationwide services, we're able to provide a superior value to credit unions."
Powered by a Web-based engine from Ensenta, the NCR 3800 allows end-users to conduct a wide range of financial transactions, whether at their own credit union or a shared location. Credit unions can install the kiosks in locations most convenient to their members, including branch locations, retail stores, or credit union-sponsored employer offices.
"The NCR 3800 helps credit unions to truly realize the benefits of the shared branching concept," said Jim Ballagh, Ensenta vice president of business development, "and Pendum's one-stop approach to sales and service makes the kiosk simple to implement and maintain."
For credit unions, using the NCR 3800 to expand their presence is far less expensive than opening an additional brick-and-mortar branch.
"Ensenta kiosks have enhanced the way we serve credit union members within the shared branching network," said Kelly Valencia, manager of First Tech Credit Union based in Portland, Ore. "These machines are also a viable Check 21 solution. The kiosks are very user-friendly, and our back office finds the EZ Admin System for processing to be just as easy to use. This system lets us view shared branching transactions made by our members and non-members at all Ensenta and 7-Eleven Vcom units."
This service is currently available to more than 35 million credit union members nationwide.
Thursday, 29 May 2008
LISBON, Portugal — Paderborn, Germany-based Wincor Nixdorf International welcomed guests of its International Management Seminar, this year in Lisbon, with dinner and entertainment at the Páteo Alfacinha, a venue that offers visitors a taste of 20th-century Portugal.
Wincor Nixdorf’s 200 or so guests, representing 34 countries, were entertained by local students, who sang and performed in traditional Portuguese style.
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Attendees spent the evening at Lisbon's Pateo Alfacinha, an establishment known for its Portuguese flare.
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But today it was all business, with a morning announcement that the once-third-ranked global ATM deployer has now assumed the No. 2 position, trailing only Dayton, Ohio’s NCR Corp., according to 2007 shipment figures tracked by England’s Retail Banking Research Ltd.
RBR reports that Wincor Nixdorf increased its global ATM deliveries from 18 percent in 2006 to 21 percent in 2007.
“Moving up to the No. 2 slot is yet another milestone in our success story,” said Stefan Auerbach, Wincor Nixdorf’s executive vice president of banking as well as a member of the company’s board of directors. “Our portfolio, as a provider of integrated hardware, software, and services, strengthens our position as a leading IT-solution supplier in the international retail-banking business.”
Auerbach opened the day’s events with a presentation outlining Wincor Nixdorf’s growth. In 1994, Wincor Nixdorf was No. 12 in global ATM shipments. By 2000, the company had moved to the No. 3 slot.
Auerbach attributes Wincor Nixdorf’s growth to specific strategies in key markets, including the United States and Asia — two markets where Wincor Nixdorf has focused much attention over the last three years.
And the proof is in numbers.
Wincor Nixdorf’s first-half results for the 2007/2008 fiscal year are coming in higher than forecasted. From the first half of FY 2006/2007, the company’s business in the Americas is up 29 percent; in Asia-Pacific and Africa, it’s up 32 percent; and in Europe, it’s up 9 percent.
Only the company’s business in Germany saw a decrease, falling 7 percent from the same period last year.
“Despite the sub prime crisis, which is being felt in Germany and throughout the world, we continue to see growth in banking,” Auerbach said. “The good news is that the banking business worldwide is expected to grow by a multiple of four over the next 15 years, and we are positioning ourselves for the growth.”
Acting global, thinking local has contributed to the company’s growth, Auerbach says, and likely led to the 11 additional international participants Wincor Nixdorf welcomed to its event this year.
“Branch and ATM channels in every big, established market remain the strongest banking touchpoints,” he said. “And we developed a global strategy to meet those needs, because we understood that we had to be more global. So we have developed strong partnerships and service relationships in all of our markets.”
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The view from the Pateo Alfacinha.
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Organic growth is expected to remain the company’s strategy, said one Wincor Nixdorf spokesman, despite some rumors that Wincor Nixdorf could be in the running for an acquisition of the cash-systems business operated by England-based De La Rue.
Growth through acquisition has not been a method Wincor Nixdorf has had success with in the past. Internal growth, on the other hand, is working.
Since FY 1999/2000, when 51 percent of Wincor Nixdorf’s business was based in Germany, the company has increased its international penetration across Europe, Asia-Pacific and the Americas.
In FY ’99/’00, only 38 percent of Wincor Nixdorf’s business came from European countries beyond Germany. Today the percentage is 52.
In Asia/Pacific, the business percentage in ’99/’00 was 7 — today it is 13 percent. And in the Americas, only 4 percent of the company’s business could be attributed to the region in ’99/’00 — today the breakdown is 8 percent.
In fact, over the next few months, Wincor Nixdorf has announced plans to install some 7,000 ATMs in Asia, namely because of a strong partnership with First Data Corp. in Australia.
All three regions represent key markets, but so does Africa, where Nigeria is quickly becoming one of Wincor Nixdorf’s most-prized markets, Auerbach said.
Wednesday, 28 May 2008
JAPAN — McDonalds now lets Japanese customers pay for their Big Macs and Happy Meals with their mobile phones. After nearly a year in development, McDonalds Japan has announced the deployment of its e-wallet coupon and payment system, using Felica and NTT DoComo RFID readers.
Under the so-called Kazasu Kuupon (no contact coupon) program, DoCoMo subscribers are supposed to download an application and register on McDonalds Japan’s mobile Web site first. They will then receive digital vouchers on their mobile phones, which when tapped against an RFID reader placed at McDonalds counters will redeem the coupons. The McDonald's tally will show up on the clients’ next DoCoMo phone bill.
Moreover, customers can also pay food orders via their mobile phones, provided they are enrolled in DoCoMo’s mobile e-wallet system “iD.”
The Japan-only technology is currently being tested in 175 McDonalds Tokyo stores as of May 20. The company plans to rapidly expand the program to a total of 3,800 retail shops by 2009.
Thursday, 15 May 2008
MILAN, Italy – IBM Corp. has announced a new interactive banking kiosk to help financial institutions improve the customer experience.
The ‘virtual’ solution, developed by the IBM Bari research laboratory in Italy, will enable customers to communicate and interact with a virtual bank teller. Customers will see the teller on a display, delivering and receiving paper documents and checks, helping customers fill out and sign forms and providing support and specialized advice.
The virtual bank teller is designed to work across a bank’s local branch network from a central site. In the bank’s local branches, the interactive kiosk can be introduced to support traditional front office services, especially at peak hours, or in some instances could replace traditional operations.
Customer benefits include significant reductions in queues and real time access to tellers with specialized skills for complex query resolution. The kiosk can speed up the completion of more straight-forward self-service tasks (such as deposit slips and checks), while also offering customized and consistent support.
Business benefits include the ability to enhance customer service and competitive differentiation, as well as optimizing human capital management — deploying skilled resources in the most efficient manner across the branch network without the need for physical relocation.
Further potential benefits and innovations include seasonal capacity modeling to meet seasonal increases in demand at vacation locations or the dedicated provision of specialist skills to support events such as mergers and acquisitions.
The kiosk also provides a new CRM channel that allows banks to upgrade their branch network, roll out new products and integrate new services.
Tuesday, 06 May 2008
DUBAI, United Arab Emirites — MxN Middle East FZ-LLC, a Dubai-based digital signage and digital media company, has been appointed as distributor by KIOSK Information Systems. MxN is pleased to add the Self Service Kiosk products of KIOSK to the impressive list of products it distributes for the Digital Signage and Digital Media industry. KIOSK manufactures information kiosk solutions with functions such as touchscreens, ticket printers, card readers, card dispensing solutions, bill payment, money accepting, money dispensing, order entry, photo kiosk solutions, music download, public Internet access terminals, gaming kiosks as well as biometric solutions such as fingerprint readers.
"In today's digital world, solutions like the ones MxN provides will increasingly become the norm. MxN provides a full turnkey solution including the hardware, software, content and technical support," said Raad Raad, managing director of MxN.
Dan Stewart, director of international sales for KIOSK said, “I strongly support the fact that we are learning and growing together in a business where sharing our knowledge with the right partner is critical. Our partnership with MxN enables us not only to support our customers with a complete solution, but most importantly, brings their attention to cost effective and world leading products with partners they can trust.”
Preliminary research indicates that the out of home media industry is growing at a very fast rate. There are many underutilized opportunities for the integration of digital signage and information kiosks. More and more customers are requesting overhead LCD screens to be integrated into their service kiosks to promote their products or to generate extra revenue. MxN has developed innovative solutions for integrating digital signage into kiosk solutions. The main benefits of this are to leverage the kiosk placement and use an overhead screen for media sales or information distribution.
MxN is one of the only companies in the region to be able to provide a full turnkey solution for its customers. MxN is an example of a company committed to maintaining its dominant leadership position in the area of digital media.
"In choosing MxN, one of the determining factors was their ability to deliver on all aspects of a project from hardware, software and technology to content," continued Stewart.
"We are very excited about adding KIOSK as a product that MxN distributes. We are constantly looking for solutions and products that take our integration and installation abilities above those of our competitors. KIOSK is a very real example of a product that helps us achieve that goal," said MxN's Raad.
Tuesday, 29 April 2008
CHARLOTTE, N.C. — Source Technologies, a provider of integrated solutions for managing financial transactions and other secure business processes, has announced it received its ISO (International Organization for Standardization) 9001 certification, a global standard for quality management practices. ISO, a network of the national standards bodies of 157 countries, is the world's largest developer and publisher of international standards for business, government and society.
The certification is given to organizations of all kinds that meet or exceed the ISO 9001 requirements for planning systems and process controls necessary to continuously provide improved customer satisfaction. With more than 17,000 international standards on a variety of subjects, ISO assesses companies' processes, training and the tools used to ensure the best methods for ongoing customer satisfaction.
Monday, 28 April 2008
ESSEN, Germany — VeriFone, a secure electronic payment solutions provider, will be hosting a drop-in Security Advisory Clinic May 6 at Kiosk Europe 2008. Visitors to the show can pick up a step-by-step guide to payment security and best practices and receive one-to-one advice and information about practical procedures that can be implemented to maintain security.
At the event, VeriFone will be exhibiting its latest unattended payment systems, the OP 4100 and OP 3100, which are deployed across a wide variety of retail settings, including supermarkets, ticketing environments and pay-at-the-pump stations across Europe. The VeriFone team will discuss how unattended payment systems can increase customer throughput and loyalty.
Also on display will be the MX860, a wide-screen, consumer-facing PIN pad which is used as both a PIN pad and customer messaging station. It features fast processing speeds and large memory, making it an ideal solution for busy retail environments with high volume lanes. The large full-color display is suitable for interactive displays and signature capture as well as providing a quick and easy method of payment. Combined with VeriFone’s PAYware software, the MX860 can also double as an interactive customer service point.
New to VeriFone is its latest contactless payment solution, the QX120. The QX120 supports all major contactless payment schemes, including those initiated from mobile phones using the emerging Near Field Communications, or NFC standard. The ultra thin QX120 can be connected to a stand-alone payment device or integrated POS system to provide contactless acceptance capability.
Monday, 21 April 2008
MADRID, Spain — Public Computing BV has announced that ING DIRECT Spain, a retail banking unit of ING Group N.V., has become the most recent bank to operate Public Computing kiosks in their branch offices.
Worldwide, ING Direct, a Netherlands-based financial institution, has launched many innovative products to assist their customers. ING DIRECT Spain went live with Public Computing kiosks in March of this year. ING Customers can now engage in online banking, make payment transactions and close insurance contracts through the kiosk terminals.
"The successful launch of X6 kiosks at ING DIRECT's Spain offices very much confirms the growth path we see in banking and insurance applications for self-service technology" said Peter te Lintel Hekkert, director of sales. "This is the perfect kiosk for the ING DIRECT banking environment as it is elegant whilst being exceptionally robust. Moreover this project included the use of the X6 sit-down model that is readily wheel-chair accessible."
Thursday, 17 April 2008
LAS VEGAS—It was triple vision for SoloHealth at KioskCom’s Self Service Excellence awards ceremony as its innovative EyeSite kiosk won two of three categories where it had been entered and snagged the day’s grand prize, the Best of the Best, for receiving the most votes of entries in all categories.
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David Drain (left), executive director of the Self-Service & Kiosk Association, congratulates IBM's Cortlandt Johnson, who was inducted into the association's hall of fame.
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Users of the EyeSite kiosk enter sight-related information on a touchscreen, such as the person’s age, the date of his last eye exam and whether he wears contacts or glasses. The kiosk then presents a series of stimuli for both near and distance vision. A printout of the results and a video analysis help the user determine the next steps for eye care.
In addition to overall best, the application was voted best healthcare application and best new innovation in a kiosk deployment. Manufacturer KIOSK Information Systems and software vendor Netkey submitted the kiosk for the Self Service Excellence awards, which were presented on the first day of KioskCom Self Service Expo.
For the first time, the Self-Service and Kiosk Association announced its Hall of Fame inductees as part of the awards ceremony. They were Cortlandt Johnson and Janet Webster. Johnson’s background includes helping Eastman Kodak develop the first photo kiosk and being a leader of self-service technology at IBM. He also helped found the association. Webster, who manages self-service for the United States Postal Service, is responsible for the deployment of 2,500 Automated Postal Center kiosks. For 2005, she was the recipient of the 2005 Kiosk Industry Leader of the Year Award in the Deployer category.
Below are all entries and winners of the KioskCom Self Service Excellence Awards.
Best Retail Deployment
• Cabelas - Best Retail Deployment, submitted by KIOSK Information Systems
• Self-Service Networks: Electronic Gift Card Dispenser, submitted by Self-Service Networks
• WINNER: Self-Service Networks: Thule Interactive Point-of-Purchase, submitted by Self-Service Networks
Best Financial Services Deployment
• Alltel BillPay Kiosk, submitted by Source Technologies
• Automated Commerce Machine (ACM), submitted by Pay-Ease LLC
• WINNER: Multi-Function Financial Services Kiosk, submitted by INFONOX
Best Goverment/Education/Non-Profit Agency Deployment
• WINNER: Automated Commerce Machine (ACM), submitted by Pay-Ease LLC
• Barcelona City Council Service Kiosk, submitted by FOCUS ON EMOTIONS
• SWANSON SERVICES CORPORATION COBRA KIOSK, submitted by Source Technologies
Best Travel/Hospitality Deployment
• Northwest Airlines Mobile Website, submitted by Northwest Airlines
• WINNER: PDC Smart Kiosk, submitted by MEI
• SITA S2 AirportConnect Kiosk, submitted by SITA
Best Entertainment/Gaming Deployment
• Dave & Buster's Loyalty Kiosk, submitted by KIOSK Information Systems
• WINNER: Foxwoods Resort Casino Promotions Kiosk, submitted by Livewire International
• SanDisk Digital Media Download Kiosk, submitted by Nanonation
Best Healthcare Deployment
• WINNER: EyeSite Kiosk by SoloHealth, submitted by Netkey and KIOSK Information Systems
• Patient Passport Express, submitted by D2 Sales
• Phreesia - The Patient Check-in Company, submitted by Phreesia, Inc.
• RemoteNurse Patient Monitor, submitted by Elo TouchSystems
Best Food Service Deployment
• Mandalay Bay - Bayside Buffet, submitted by NCR Corporation and MGM
• WINNER: Prepayment Kiosk by School-Link Technologies, submitted by MEI
Best Other Industry Deployment
• BMW ICS (Indoor Communication System), submitted by Reality Interactive
• EyeSite Kiosk by SoloHealth, submitted by Netkey, KIOSK Information Systems
• WINNER: Ford SYNC Kiosk, submitted by Frank Mayer & Associates, Inc., Wireless Ronin Inc.
Best Overall Software Solution
• BMW ICS (Indoor Communication System), submitted by Reality Interactive
• WINNER: Dave & Buster's Loyalty Kiosk, submitted by KIOSK Information Systems, St. Clair Interactive
• Showroom Technology SHOW/PRO V3 Kiosk, submitted by Netkey
Best Hardware/Enclosure Design
• Automated Commerce Machine (ACM), submitted by Pay-Ease, LLC
• BMW ICS (Indoor Communication System), submitted by Reality Interactive
• WINNER: CVD's, submitted by CVD, Inc.
Best New Innovation in a Kiosk Deployment
• WINNER: EyeSite Kiosk by SoloHealth, submitted by KIOSK Information Systems & Netkey
• Live Nation - Interactive Mobile Phone Digital Signage, submitted by Nanonation
• Phreesia - The Patient Check-in Company, submitted by Phreesia
• Qflix, submitted by Sonic Solutions
Best of the Best
EyeSite Kiosk by SoloHealth, Netkey & KIOSK Information Systems
Industry Deployer of the Year
David Forbes, exec director, IT, AT&T, for his work using kiosks and digital signage to enhance the customer experience for mobile customers.
Monday, 14 April 2008
CHARLOTTE, N.C. — Source Technologies, a provider of transactional and interactive kiosks, is demonstrating its full line of self-service solutions for bill payments, services, retail, hospitality and financial services industries at this week’s KioskCom Self Service Expo and The Digital Signage Show.
Source Technologies will also showcase products currently used by Alltel and Swanson Services Corp. Alltel's BillPay Kiosk and Swanson's tamper-resistant Cobra Kiosk have both been selected as finalists for the KioskCom Award. Source Technologies' clients have received the award for three consecutive years.
Monday, 07 April 2008
SYDNEY, Australia — SPOS, an Australian point of purchase provider, and St. Clair Interactive have announced a partnership agreement. SPOS will distribute and support a broad range of transactional kiosk software based on application software templates and Remote Management packages from St. Clair, one of the world’s leading developers of touchscreen self-service.
St. Clair software has been installed in 11 countries and many languages for retail, financial services, leisure industries, healthcare and ticketing.
Thursday, 03 April 2008
CHARLOTTE, N.C. — At the upcoming KioskCom Self Service Expo, Source Technologies, a provider of transactional and interactive kiosks and secure MICR technologies, is demonstrating its full line of self-service solutions including products currently used by Alltel and Swanson Services Corp. Both of these organizations are finalists for KioskCom Awards.
Among the kiosks highlighted, Source Technologies will feature the following award-nominated solutions:
1) Alltel’s BillPay Kiosk: Alltel implemented Source Technologies’ concourse BillPay application to allow customers to pay bills without waiting in line for a customer service or sales representative. Alltel’s staff now focuses on better customer service and additional sales. The application runs on Source Technologies’ concourse 5-Series transactional self-service kiosks.
2) Swanson Services Corp.’s Cobra Kiosk: Swanson Services partnered with Source Technologies to develop the Cobra Kiosk, a unique self-service solution to implement into correctional facilities. The kiosk is a self-contained, wall-mountable device with a 12.1-inch shatter proof, armored touchscreen, liquid and tamper-proof casing, wireless capabilities and a highly secure lock. This kiosk is reliable and specifically designed to withstand the rigors of possible abuse by inmates.
Source Technologies has been recognized by KioskCom for three consecutive years. The company was awarded for Best Financial Services Deployment for Purchase, NY-based Quorum Federal Credit Union’s deployment of its concourse kiosks, and for Swanson Service’s kiosk installations at state and local correctional facilities.
Tuesday, 25 March 2008
Iol.co.za (Africa): Major banks are equipping their ATMs with advanced security features in a bid to counter skimming devices. "Jitter" software causes a vibration to the ATM card reader which sends a disrupted signal to any illegal skimming device. This prevents copying from banking cards and makes card skimming impossible.
Read more
Monday, 24 March 2008
The Edge Daily (Kuala Lumpur, Malaysia): More Malaysian banks are expected to deploy the Employees Provident Fund’s (EPF) self-service kiosks this year as part of the pension fund’s efforts to make its services more accessible and convenient to the public. The EPF is also looking to have its kiosks installed in shopping malls and also welcomes interests from insurance companies, fund management companies, colleges and schools who want to install the kiosks. The Smart Kiosks enable faster delivery of EFP transactions by allowing members to access their account information and print statements.
Read more
Tuesday, 18 March 2008
BURNABY, British Columbia — TIO Networks Corp., a bill payment and financial services network, has announced that it has surpassed the one billion dollar milestone in the total value of payments processed through the TIO Network. Since the spring of 2002, TIO has processed approximately 14.5 million transactions and the network has grown to more than 3,600 retail locations primarily in the United States.
The vast majority of the bill payments occurred on TIO's automated kiosk network where customers use self-service Web-enabled kiosks and hybrid ATM devices to safely and securely pay bills, purchase prepaid products and conduct other services. TIO has a model where a number of bill payment options in categories such as wireless, utilities and cable are offered on the same terminal.
TIO also has announced that it has activated its first 600 OEM Express locations and started generating revenue as of February 2008. OEM Express, which leverages TIO's new transactional application programming interface, was designed to integrate large networks into the TIO network to market the company's portfolio of products on a host of third party devices including kiosks, PCs and point of sale systems.
Friday, 07 March 2008
CALGARY, Canada — DO2 Technologies Inc., a provider of electronic invoicing, has announced the introduction of OpenInvoice Kiosk, a new technology to provide electronic approval of delivery tickets and goods receipts at a field or delivery location.
OpenInvoice Kiosk is a web-based, touchscreen application that is available for suppliers at any delivery site. Suppliers easily enter their charges for the day or for that specific delivery through the ATM-like touchscreen where the charges are captured electronically.
OpenInvoice Kiosk is integrated with the invoicing functionality within DO2’s electronic invoicing solution, OpenInvoice Receipt. When OpenInvoice Kiosk, OpenInvoice Receipt and OpenInvoice Professional are used together, the electronic reconciliation of the daily charges to the actual invoice is completely automated, including flagging any non-compliant line items.
Wednesday, 13 February 2008
LOUISVILLE, Ky. — David Drain, the executive director of the Self-Service & Kiosk Association, will explain how credit unions can better use self-service technology during his address at the 26th Annual Bottom Line Conference in Las Vegas.
Drain's address will take place at 9:00 a.m. Tuesday, Feb. 19, in the Paris Las Vegas hotel.
He says his speech will explain why the self-service technology industry has exploded in the last 10 years and provide a roadmap for what credit unions can expect to see in the future.
"Credit unions are in a unique position in the financial services industry, being non-profit institutions," Drain said. "However, they do compete with banks for customers and they need every advantage they can get. Customers need 24/7 access to their accounts and self-service technology allows them to do that outside of normal banking hours. Branch automation — such as the ability to make envelope-less deposits and loan payments at a kiosk or ATM — is becoming a competitive necessity for any financial institution."
For more information on the conference, click here.
Tuesday, 05 February 2008
WEST CHESTER, Pa. — MEI, a developer of unattended payment systems, has appointed Ian McCormick to the newly-created position of executive vice president of retail. McCormick will lead the retail channel with responsibility for overall P&L, product development, marketing, sales and service worldwide. He will be based at the company’s headquarters in West Chester, Pa., and report directly to chief executive officer Mike Hayes.
Ian McCormick’s appointment is part of MEI’s initiative to continue its success in retail and extend its payment technologies into new banking and financial service applications.
"Retail and banking are exciting areas of growth for us and we are committed to developing new products and services for these sectors,” said Mike Hayes, CEO of MEI. “Ian brings to MEI a wealth of experience and a track record of success. We are excited to add his leadership skills to our senior management team."
Ian McCormick comes to MEI with over 17 years of international leadership in the payment management marketplace. Previous roles include six years with De La Rue, one of the world’s foremost payment solution providers, where he was responsible for the company’s retail payments business. Prior to De La Rue, McCormick spent eight years with Money Controls.
MEI’s retail channel provides cash payment solution systems to OEMs, developers and integrators for retail cash safes, kiosks, self-service checkout systems and other automated payment terminals.
Thursday, 31 January 2008
DAYTON, Ohio — NCR Corp. has announced revenue of $1.52 billion for fourth-quarter 2007 from continuing operations which increased 13 percent over the fourth quarter of 2006 and included five percentage points of benefit from foreign currency translation.
Due to the spin-off of the Teradata data warehousing business to shareholders at the end of the third quarter of 2007, NCR's results from continuing operations for all periods exclude the results of Teradata, which is presented as discontinued operations.
NCR fourth-quarter income fell to $86 million, or $0.47 per diluted share, compared to $95 million, or $0.52 per diluted share, in the fourth quarter of 2006. Earnings from continuing operations for the fourth quarter of 2007 included $9 million, or $0.05 per diluted share, of costs from items related to NCR's manufacturing realignment, the Fox River environmental matter and a realignment in Japan. Excluding these items, non-GAAP earnings from continuing operations were $0.52 per diluted share, which compares to $0.52 per diluted share in the prior-year period.
“NCR delivered a strong performance in its first quarter following the Teradata spin off,” said Bill Nuti, chairman and chief executive officer of NCR. “More balanced execution in the quarter helped us maintain progress in each of our strategic focus areas: driving profitable revenue growth, increasing our productivity and using our strong balance sheet for the benefit of long-term shareholder return. Looking ahead, NCR enjoys an outstanding opportunity to claim leadership in an expanding addressable market for self-service solutions. To that end, we expect our product development investments in 2007 will make 2008 the biggest new product launch year since the company's spin off from AT&T.”
NCR's financial self-service segment generated fourth-quarter revenue of $537 million, an increase of 14 percent from the fourth quarter of 2006, driven by strong growth in the Europe, Middle East and Africa region as well as in the Americas. The fourth-quarter year-over-year revenue comparison included 5 percentage points of benefit from currency translation.
Operating income of $79 million was impacted by an adverse geographic and deal mix of revenue in the quarter and compared to $84 million in the fourth quarter of 2006. Expenses increased from the previous year due to higher revenues, foreign currency impact, and an increase in investment in research and development and sales in targeted high-growth areas.
The retail segment reported revenue of $331 million, up 28 percent from the fourth quarter of 2006. The year-over-year revenue comparison included four percentage points of benefit from currency translation. Revenue growth was driven by traditional point-of-sale rollouts in the quarter with continued momentum in self-service solutions.
Operating income of $22 million was flat when compared with the prior-year period. The operating income increase relating to higher revenues was offset by $5 million for the write off of radio frequency identification assets in the quarter. The higher percentage of assisted point-of-sale business in the quarter impacted the profit margin; and expenses increased due to higher revenue, foreign currency impact, and increased investment in sales and research and development related to our self-service initiatives.
Thursday, 31 January 2008
The Economic Times: Mobile driven remittances may quickly become the norm in India. Soon, customers will be able to transfer funds from their mobile phone to friends or relatives, bypassing other remittance routes like net-banking and money orders. In fact, the recipient need not even have a bank account or ATM card.
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Wednesday, 30 January 2008
Centredaily.com: Consumers across the U.S. are ready to accept a broad set of mobile commerce applications, according to new research from Dove Consulting, a division of Hitachi Consulting. The research, sponsored by PSCU Financial Services, was conducted using focus groups in multiple cities and gauged consumer interest in and predicted future use of three major mobile applications: mobile banking, mobile payment at the point-of-sale and mobile person-to-person payments.
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Wednesday, 30 January 2008
Ciol.com: A report by Juniper Research finds that the rush by banks and mobile operators to deliver financial services to the mobile phone will result in just over 612 million mobile phone users generating over $587 billion worth of financial transactions by 2011.
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Thursday, 24 January 2008
DAYTON, Ohio — NCR Corp. says it has released a new kind of ATM — one that addresses today’s most critical banking issues.
The NCR SelfServ line is a new family of ATMs with first-of-its-kind self-healing technology, NCR says. NCR SelfServ ATMs offer greater availability and enhanced manageability tools to provide consistent service. Changes to the servicing and operational functionalities available in this new ATM family are expected to help NCR customers streamline their business processes and create new efficiencies.
NCR SelfServ also helps drive deposit and revenue growth by delivering a range of transaction services, such as bulk-check deposit, bill-payment or local-governmental fine-processing, while at the same time making the device consumer-friendly.
Offered in both cash-dispensing and full-function lines, NCR SelfServ is available as a cash dispenser or a full-function ATM. And because the new line requires less human intervention, staffs gain time for serving and satisfying the end customer.
“NCR SelfServ is a key tenet in our strategy to connect the consumer experience across the ATM, the Internet and mobility,” said Bob Tramontano, vice president of marketing for NCR. “Today’s technology innovations can better meet changing consumer expectations and habits. By deploying an ATM with unparalleled efficiency and operational gains, NCR customers can sharpen their focus on the business of banking and customer service interaction, and focus less on whether their ATM channel is up and running.”
Friday, 18 January 2008
BURNABY, British Columbia — TIO Networks Corp., an automated bill payment and non-bank financial network, and Work Software Systems, provider of Retail Management Systems to the Wireless dealers, have announced an agreement where TIO’s bill-payment processing services will be made available directly from the WorkWireless RMS solution, which is used by thousands of wireless dealer locations.
According to a news release, Work Software Systems will use TIO’s Application Programming Interface to process billpay transactions directly from the WorkWireless RMS Solution.
WorkWireless agents will not require any additional hardware or software.
“We are excited to work with TIO to deliver their services directly to our clients through the WorkWireless RMS” said Bill May, president of Work Software Systems. “We are focused on providing our clients with the ability to process all of their point-of-sale transactions through WorkWireless and integrating with a market leader like TIO is a big part of that strategy.”
Friday, 18 January 2008
KNOXVILLE, Maryland — Kiosk Group Inc and Shenzhen KaiMingYang Technology Co. Ltd. have announced a partnership, under the name KMYAmerica, to promote KMY’s line of kiosks in the Western Hemisphere.
KMY, manufacturer and integrator of kiosks throughout Asia, Africa and the Middle East, develops banking, phone, parking system, ticketing and photo kiosks. Yang Lingxiang, head of KMY’s engineering department, also designed and developed Kodak photo kiosks.
Thursday, 17 January 2008
MEBANE, N.C. — ArcaTech Systems, a supplier of transaction automation solutions, has introduced a solution for the control and remote capture of cash in retail environments.
Both currency and coin recycling devices are used in the Arca8000D, an integrated cash-control system that allows retailers to control the cash-handling process and obtain provisional credit for cash that remains secured within store locations. Designed specifically for retail cash management, this system dispenses and reconciles cashier tills, sorts and counts deposits and enables remote cash capture, the electronic deposit of cash values.
The Arca8000D is a cash recycler and high-volume, bulk storage system for banknotes. A bulk coin recycling and bulk storage device also can be added for till management and coin handling.
Remote cash capture systems allow funds to be electronically deposited to retailer-specified accounts. Cash can be transported to the financial institution at a later time.
"Retailers know that more employees handling cash means more mistakes and discrepancies," said Jim Halpin, ArcaTech's Retail Solutions Director. "Our automated cash control system will eliminate human error and reduce shortages and deposit variances."
Thursday, 10 January 2008
NORTH CANTON, Ohio — Rent-A-Center, a rent-to-own company with more than 3,300 stores, has partnered with Diebold Inc. to install seven Diebold Express Cash Recyclers as part of an agreement to purchase 500 units from Diebold over the next two and a half years.
According to a news release, the recyclers automatically count, authenticate and safeguard cash deposited by clients. That same cash is later dispensed for customer cash withdrawals.
The ECRs serve high- and low-volume transactions, expedite customer service and eliminate manual cash counting. They also significantly reduce cash exposure and heighten cash transaction speed and accuracy, says Brent Turner, vice president of financial services for Rent-A-Center.
The ECRs fit under a countertop with no refitting required. Up to 10 storage cassettes enhance productivity, while a built-in 3.5-inch color-video graphics array touchscreen displays intuitive and easy-to-use functionality, including graphics icons for easy recognition and on-screen progress display.
Diebold teamed with Arcatech Systems, supplier of transaction-automation components, to design and manufacture ECRs to penetrate the teller market with an automated recycling solution specifically designed for North America.
Thursday, 03 January 2008
The Associated Press: A First National Bank branch in Papillion, Neb., has added several self-service options for its customers. The bank features some new high-tech innovations — including a "digital koi pond." The digital projection system displays banking options on the floor. Users can step on an icon projected onto the bank's floor that points the user to the appropriate kiosk in the bank. The kiosks cover such things as loans, new accounts and small business advice. The bank also uses eye-scanning technology for safe deposit box access.
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Tuesday, 11 December 2007
PADERBORN, Germany · Wincor Nixdorf International AG reports that it closed its fiscal 2006-2007 year Sept. 30 with a 10 percent increase in net sales. EBITA also jumped 16 percent year over year.
Wincor Nixdorf says it has achieved double-digit growth for the third consecutive year.
"We have further extended our market position as a supplier to the banking and retail sectors by drawing on our abilities as an innovator and by capturing new markets,"� said Eckard Heidloff, Wincor Nixdorf's president and chief executive. "We are confident that business will continue to progress on a solid basis."
According to a news release, Wincor Nixdorf's consolidated net sales hit $2.15 billion (U.S. $3.2 billion), up 12 percent from $1.9 billion (U.S. $2.9 billion) the previous year.
Business within the international arena proved to be the principal revenue driver for Wincor Nixdorf. In addition to continued strength in Europe, the company's net sales in Asia-Pacific and Africa, in terms of U.S. dollars, jumped 30 percent from last year. In the Americas, Wincor Nixdorf's business gained 17 percent in net sales, in terms of the U.S. dollar basis.
In Germany, net sales edged up about 1 percent. After a considerable boost to sales in fiscal 2005/2006, driven by investments in reverse-vending systems within the retail segment, business returned to more normal levels. Excluding Germany, net sales in other parts of Europe · Wincor Nixdorf's largest market, accounting for the largest proportion of net sales within the company as a whole · were up 14 percent.
"Our portfolio of services has given us direct access to global economic growth, while also opening up new opportunities in rapidly emerging countries," Heidloff said.
Wincor Nixdorf also now has subsidiaries established in Algeria, Thailand, Russia and India.
The company now has just more than 8,300 employees worldwide. Last year, Wincor Nixdorf's employee total was 7,787.
Wincor Nixdorf says it recruited 467 new employees from outside Germany, propelling its international headcount to 4,569.
"This approach is in line with our strategy of more pronounced international expansion," Heidloff said.
Personnel employed in Germany rose by 125 to 3,810 employees.
The majority of newly appointed employees have been assigned to in-house services units and the company's international production network. Part of the recruitment drive also was directed at sales-team growth.
Retail
Business in the retail segment showed slight growth, with net sales increasing 2 percent, hitting $787 million (U.S. $1.2 billion). Sales from FY 2005-2006 were flat.
"We are continuously expanding our portfolio by incorporating new high-end services, thereby broadening our structural base for value creation," Heidloff said. "Within this area, we have been focusing increasingly on the integration of large-scale software projects on the customer side as well as new forms of efficient operational management for branch IT systems."
Monday, 19 November 2007
San Francisco Business Times: Pay By Touch CEO and founder John Rogers has filed for personal bankruptcy amid a gathering storm of legal challenges from nervous investors, employees, and former executives. The 750-person San Francisco-based fingerprint scanning company, seen as one of the city's most promising young tech firms, faces claims from four employees who say they are owed at least $60,000 in back wages.
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CORRECTION: The original headline for this item incorrectly indicated Pay By Touch itself has filed for bankruptcy. The company has not filed for bankruptcy.
Monday, 29 October 2007
BURNABY, British Columbia · TIO Networks Corp., an automated bill payment and financial services network, and NEXXO Financial Corp. have formed a strategic alliance through which NEXXO's kiosk-based money remittance services will be made available at Circle K and other participating convenience store chains in the TIO Network.
By early spring 2008, cash-preferred customers can send money instantly to their families, relatives and friends worldwide through TIO's self-service automated financial services kiosks and hybrid ATMs 24 hours a day, seven days a week. Money transfer recipients can receive funds over NEXXO's network of more than 20,000 locations primarily located in Mexico and Latin America and, in the near future, in countries such as China, India, Philippines and Pakistan.
NEXXO operates more than 100 of its own NEXXO financial center kiosks or Cajeros primarily located in the state of California. As part of the strategic alliance, TIO Networks bill-payment solution will be offered on all NEXXO's kiosks. It is expected that TIO's services will launch on NEXXO's Cajeros by spring of 2008 or shortly after the launch of NEXXO's services on TIO's network of kiosks and hybrid ATMs.
Friday, 26 October 2007
WEST CHESTER, Pa. — MEI has announced that its Series 2000 bill acceptor has been integrated into 24Hour Florist's new floral vending kiosk, enabling customers to purchase flower arrangements using cash, debit or credit. Local florists now can extend their retail presence beyond their brick and mortar stores to high-traffic areas like hospitals, shopping malls, hotels and office buildings.
The 24Hour Florist kiosk is like a vending machine for pre-made floral arrangements. Buyers select flower arrangements from a refrigerated case and pay for them using their payment method of choice. Using the kiosk's touchscreen, buyers can take the arrangements with them immediately or place orders for nationwide deliveries.
The MEI bill acceptor is designed for high acceptance rates, low jam rates, a remote update capability and the latest counterfeit detection technology. The Series 2000 also features a USB interface.
24Hour Florist considered the bill acceptor a critical component to the success of the floral kiosk. "We have found that many flower buyers prefer to make anonymous purchases with cash,"� said Darren Vallaire, head of technical development for 24Hour Florist. "Some of our beta testers reported that cash sales represent nearly 50 percent of transactions."
Friday, 19 October 2007
DAYTON, Ohio · NCR has announced Alliance & Leicester will be the first United Kingdom bank to install its automated teller machines across its entire branch/store enterprise with NCR's Intelligent No Envelope Deposit cash and check depositing. The bank also will use NCR's self-service software, second-line maintenance and installation services. Following a successful pilot in 2006, 260 NCR intelligent ATMs will be available in all 250 of the U.K.-based banks.
Monday, 15 October 2007
The (Minneapolis, Minn.) Star-Tribune: Most businesses try to entice customers to empty their pockets. A growing number of banks have a formula for getting every last cent -- installing self-service coin-counting machines in the lobby.
Thursday, 11 October 2007
Inside Retailing Online: Macquarie Bank has taken a 20-percent stake in Everywhere Internet, a privately owned chain of Internet cafes with 20 stores in Sydney and Melbourne. The chain already boasts 10,000 customers per day and is in the midst of a nationwide roll out. The automated, distinctive orange Internet kiosks can be found in shopping centers and stand-alone sites, and it claims its 300-seat cafe in the Sydney CBD is Australia's biggest.
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Thursday, 04 October 2007
GlobeandMail.com: NTT DoCoMo Inc., Japan's largest mobile phone operator, hopes to one day sell a handset that lets you make electronic payments while it stays in your pocket. Using mobile phones to pay for goods electronically is common in Japan, the world's biggest market of third-generation mobile users, where phones are swiped at ticket gates or vending machines to pay for train fares or drinks. DoComo's prototype cell phone would allow you to do all that without taking it out of your pocket.
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Wednesday, 03 October 2007
Today's Zaman: Turkey's leading financial institution for individual loans, Akbank, has introduced its latest service, the "Loan Machine," to Turkish customers. Customers will now easily be able to obtain a credit card or individual loan without having to pay a visit to a bank office. Every step required in a loan or credit card application, from providing documentation and personal information to picture taking, can be conducted through the new self-service kiosk.
Monday, 01 October 2007
Ad-Hoc News: Financial Services Centers Cooperative Inc., a credit union shared branch network, has announced that credit union services will be delivered through approximately 2,000 financial self-service kiosks and located in 7-Eleven store locations across the U.S. Through the use of the kiosks, transactions such as depositing checks, withdrawing cash, making loan payments, transferring cash between accounts, obtaining credit advances, making balance inquiries and obtaining copies of recent history statements will be available.
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Friday, 28 September 2007
MALVERN, Pa. · USA Technologies has announced that Fantasy Entertainment, a supplier of photo and imaging kiosks, has equipped 1,000 of its self-service photo booths nationwide with e-Port cashless payment technology.
"The results of giving our customers the ability to use credit and debit cards are so impressive that we hope to expand the e-Port deployment to 2,000 photo booths within the next 18 months," said Dale Valvo, president of Fantasy Entertainment.
Photo booths equipped with USA Technologies' e-Port cashless solution allow consumers to use credit and debit cards when making payments, whether with traditional magnetic swipe or "tap and go" contactless cards.
Photo booths already account for more than 20 percent of all currently installed kiosks. Summit Research estimates there nearly will be 1.7 million kiosks worldwide by 2009. USA Technologies' e-Port also gives Fantasy Entertainment the ability to monitor remotely photo booth performance and data 24x7. The e-Port Connect service enables merchants to remotely manage and mobilize online and by wireless their unattended cashless points-of-sale locations, providing merchant services, networking and communication services, technical support and consumer help desk, and electronic transfer of funds.
Fantasy Entertainment's 3,000 self-service kiosks are located in shopping and entertainment centers, malls, theme parks, zoos, aquariums, hotels and resorts nationwide. They include high-tech interactive photo systems where consumers can reproduce their image in multiple categories, create artist quality sketches of portraits and photo strips on easily separated perforated sheets.
Thursday, 27 September 2007
CHARLOTTE, N.C. · At the upcoming ATM, Debit & Prepaid Forum in Carlsbad, Calif., from Oct. 3-5, 2007, Bill Lynch of Source Technologies will host a presentation on self-service technologies for the banking industry. The presentation, titled "Self-Service Banking Kiosks,"will include commentary on the benefits of transactional kiosks and showcase best practices of kiosk deployment.
Self-service banking kiosks start where ATMs stop, adding greater functionality and convenience for customers. This session will describe two important ways in which financial institutions can utilize kiosks to enhance the customer experience. Case studies will be used to describe how these kiosks are being utilized in real-world situations with compelling results. Discussion also will include full-function banking kiosks that replicate the capabilities of a teller as well as assisted self-service kiosks that can be placed in branches to improve the efficiency of tellers by streamlining various basic transactions.
Bill Lynch serves as an advisory board member for the Self-Service & Kiosk Association and director of transactional self-service solutions for Source Technologies. Lynch has authored several articles focusing on industry trends and has been quoted as an expert in several banking and self service publications.
Friday, 14 September 2007
Computer Business Review: CR2 has announced that Kazakhstan-based Halyk Bank has selected BankWorld as a provider for their multichannel self-service solution. The bank has chosen CR2's BankWorld to manage its entire self-service channels including ATM, Internet, kiosk and mobile services.
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Thursday, 30 August 2007
MEBANE, N.C. · ArcaTech Systems, supplier of transaction-automation components for the financial, retail and self-service industries, has developed cash-recycling and cash-dispensing technology for the check-cashing industry.
According to the U.S. Treasury Department, the number of check-cashing stores has doubled since 1986. That number is expected to continue growing, with some industry estimates predicting as much as a 600 percent increase during the next decade.
"ArcaTech's cash recyclers and dispensers are helping check-cashing and convenience stores handle larger volumes of cash transactions, while also providing a higher level of security to store employees and customers," said Aubrey Meador, vice president of ArcaTech Systems. "We are currently expanding an in-store, check-cashing program with a large national chain. Their employee-assisted model is providing them with improved return and increased volume as a result of their ability to help customers through the process. As the industry continues to experience such rapid growth, proven tools and technology can quickly help these outlets become successful."
The Arca2000 and Arca2600 Cash Dispensers automatically dispense cash to counter-employees before it is passed to the customer. Transactions are faster and more accurate, ArcaTech says. And for check-cashing stores that offer money wires, transfers, re-loadable debit cards and bill-payment services, ArcaTech's Arca8000 Cash Recycler also provides counterfeit detection by checking each bank note for validity before it is deposited into the safe.
LCD displays allow users to clearly see instructions on how to identify and correct the most common issues without calling a technician.
Monday, 20 August 2007
Kingston (Canada) This Week: Going to the movies may have cost some Kingston, Calif., residents a lot more than they realized. Banking information, including debit card numbers and PINs, has been lifted by thieves after a card reader was installed on a kiosk at the Rio Can Centre movie theater.
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Tuesday, 07 August 2007
The Manila Bulletin: Self-service banking is slowly but surely getting interest from major Philippine banks, which are continuously looking for ways to improve customer service and increase revenue streams. NCR Corp. executives from an Asia Pacific banking conference in Singapore said self-service banking goes beyond transactions that are conducted over the ubiquitous ATM.
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Monday, 06 August 2007
The Southern Illinoisan: At the Episcopal Church of the Good Shepherd in Dallas, parishioners have signed up to give tithes and offerings automatically through a kiosk that lets people swipe credit or debit cards as they're entering or leaving worship.
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Friday, 03 August 2007
Washington Post: As digital kiosks become more user-friendly and capable of handling more complicated tasks, healthcare providers, fast-food chains and other businesses say trading face-to-face encounters for face-to-monitor transactions improves service and saves money. Yet the complexity of human decision-making and service expectations in different industries means any possible self-serve revolution is more likely to be a gradual transition. But opportunity is knocking: Armonk, N.Y.-based IBM's kiosk orders have quadrupled in the past four years.
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Wednesday, 01 August 2007
DAYTON, Ohio · NCR Corp. reported revenue of $1.61 billion for the quarter ended June 30, 2007.
NCR reported second-quarter net income of $98 million, 54 cents per share.
"It's an exciting time at NCR," said Bill Nuti, NCR's president and chief executive. "We delivered our third consecutive quarter of 5 percent revenue growth and improved business results, while continuing to work diligently toward a successful strategic separation of NCR into two separate companies, NCR and Teradata."
NCR says it continues to work toward a plan to complete the Teradata spin-off, which is expected to be complete by the end of the third quarter. NCR announced plans to separate the two companies in January.
Wednesday, 25 July 2007
The Military Family Network: Thousands of service members deployed overseas in support of Operation Iraqi Freedom are using EagleCash cards when making financial transactions, military officials say. Card users use kiosks to check account balances, transfer funds and withdraw cash. There are now more than 100 EagleCash kiosks and 1,200 transaction points across Iraq's areas of operation.
Read
Thursday, 19 July 2007
Silicon.com: The financial services industry has discovered that introducing self-service technology in bank branches can cut wait times and alter consumers' perceptions for the better. First Citizens Bank has implemented NCR Corp. kiosks in two of its branches and plans to deploy the kiosks across 40 of its branches before the end of next year.
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Monday, 16 July 2007
The Sydney (Australia) Morning Herald: Wasting a lunch hour to deposit money could soon be a thing of the past, thanks to new self-service kiosks. Ross Checkley, vice-president of financial solutions for NCR Corp., said an agreement to place the kiosks with one of the country's four major banks is being finalized. The kiosks are expected to appear in Australian banks by the first quarter of 2008.
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Tuesday, 26 June 2007
CHARLOTTE, N.C. · Source Technologies has announced the release of its CXK20, a check imager and retainer designed for check acceptance at transactional kiosks.
The CXK20 reads and decodes a check's MICR line and then images and stamps the front and back of the check. An endorsement is printed at the end of the process.
The CXK20 can hold up to 190 checks and is compatible with Source Technologies' concourse 3-, 5- and 7-series kiosk lines.
Wednesday, 20 June 2007
(Columbus, Ga.) Ledger-Enquirer: Swanson Services' kiosks allow family members of inmates to deposit money into financial accounts for use at the prison's commissary. The machine is saving time for families and prison guards.
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Friday, 08 June 2007
FORT COLLINS, Colo. · Mister Money Holdings Inc. expects to soon release the second generation of its Mister Money kiosk for loan processing. The second-generation service has been patented to provide an automated process for verification, scoring and approval of cash-advances and payday loans.
According to a news release, Mister Money, a pawnshop and short-term lending firm, launched its first remote cash-advance product in 1999. The kiosks are operated by Mister Money subsidiary Alternative Financial Solutions and are used at grocery and convenience stores, check-cashing establishments and credit unions.
Monday, 21 May 2007
WEST CHESTER, Pa. · MEI introduced the GEO stackerless bill acceptor, a value-priced bill reader and validator designed to reach a the market segment that does not require a cash box.
According to a press release, the GEO bill acceptor features high acceptance rates, low jam rates and a multi-width bezel design that accepts all international currency. Developed in collaboration with ValTech International (VTI), the MEI GEO uses VTI hardware design combines with MEI's bill recognition and authentication software.
Wednesday, 16 May 2007
Minneapolis/St. Paul Business Journal: 3M has developed a new infrared ATM card The card is powered by a proprietary multilayer, infrared-light-blocking optical film from 3M. Laminated between two clear sheets of PVC, the film reflects the infrared light generated by LEDs used in ATMs to detect the presence of a card.
Wednesday, 16 May 2007
Air Force Link: Deployed service members can now access their funds 24 hours a day, seven days a week through a new automated money-management program called Eagle Cash.
"It's somewhat like going to an ATM, but instead of withdrawing cash money, you transfer money from your bank account to your SVC card and then use it like a prepaid gift card to make purchases," said Master Sgt. Angela Smith, the deputy disbursing officer for U.S. Central Command Air Forces.
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Saturday, 12 May 2007
The Royal Gazette: Kiosks now make it easier for Bermudans to pay duty on items bought overseas. Developed in conjunction with KIOSK Information Systems, the self-service devices have been installed at LF Wade International airport.
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Friday, 11 May 2007
WEST CHESTER, Pa. · MEI's Series 2000 and SC Series bill acceptors are now available with optional USB interfaces for integration into existing kiosk systems.
According to a news release, MEI's application program interface is available via CD ROM or from MEI's Web site.
"Kiosk OEMs, particularly smaller companies looking for easy-to-integrate components, will appreciate USB bill acceptors for their simplicity," said Alec Shekhar, MEI's marketing manager for the Americas.
MEI will continue to make its Series 2000 and SC Series bill acceptors with the RS232 interface for customers that continue to use standard connections.
Friday, 27 April 2007
ST. PAUL, Minn. · Infonox and Elan Financial Services have partnered to develop a multifunction ATM that allows consumers to perform multiple financial transactions, including bill payment, deposits from remote locations, cashing payroll checks, transferring funds, and buying money orders and prepaid cards.
Through the Pass+ ATM/kiosk line, financial institutions, independent sales organizations and retailers can use Infonox's Active Payment Platform in conjunction with transaction processing from Elan. The PASS+ comes preloaded with Infonox's software.
"We see a huge market opportunity in offering solutions to our client base to help them deliver a variety of kiosk-based financial services," said Janet Estep, president of Elan Financial Services. "With declining ATM-transaction volumes, new delivery methods become necessary for tapping into new revenue and new service offerings from different transaction types and new customer segments."
According to a news release, the line is the first "plug-and-play," end-to-end system certified with back-end service providers that provide functionality and services. Elan provides marketing, back-office, cash management, EFT processing, settlement services, and vendor management. Infonox provides the software, device management and driving, switching, monitoring and support functions.
"We are pleased that Elan Financial Services and Infonox will work together to expand their reach and take a leadership position in the emerging self-service kiosk market," said Safwan Shah, president and chief executive of Infonox.
Tuesday, 24 April 2007
COLORADO SPRINGS, Colo. · First State Bank and Trust, based in Bayport, Minn., has acquired four self-service shredding kiosks for customer and public use.
First State Bank and Trust has installed The Self-Service Shredder in Bayport, Oak Park Heights, and Stillwater.
The kiosks, developed by RealTime Shredding Inc., shred paper, cardboard, credit cards, paper clips, staples, CDs, DVDs and floppy disks using a cross-cut method. The shredder can shred up to 200 sheets of paper a minute.
"Being attentive to individuals' and business' financial security is our job. The kiosks offer a practical tool in that regard," said Ryan Benson, vice president of retail banking for First State.
Thursday, 19 April 2007
Xpress4me.com: Iris scans will be taken from both eyes of every citizen of the United Arab Emirates as part of security enhancements for a forthcoming national identification card. The card will eventually be required for the 5 million expatriates and citizens in the country and will replace labor, residency and health cards. The cards also will act as an e-gate, ATM card and e-passport when crossing into other Gulf cooperative countries.
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Wednesday, 04 April 2007
BURNABY, Canada · TIO Networks Corp. announced it has entered into a licensing agreement with Electronic Cash Systems. ECS will become an independent sales organization offering TIO's bill payment and financial service products to cash-preferred customers.
ECS, based in Rancho Santa Margarita, Calif., plans to deploy up to a total of sixty Tranax TK1000 cash accepting kiosks and x4000 hybrid ATMs that accept and dispense cash in convenience stores across California. These self-service Internet connected devices enable cash preferred customers to access their accounts with a number of key billers and be able to view balances and make time-sensitive bill payments without the need to have an account number present. The terminals are manufactured by Tranax Technologies of Fremont, California.
TIO services can be performed in either English or Spanish and patrons can print or email their receipt to an email address of their choice. TIO and ECS will share transactional revenues.
"When we set out to find a partner for self-service bill payment, we wanted to partner with the market leader; this invariably led us to TIO," said Fadi Cheikha, president and chief executive of ECS. "We feel bill pay is one of the ATM industry's best bets for new service revenues."
"Independent service organizations are an important component of TIO's growth strategy," said Hamed Shahbazi, chairman and chief executive of TIO Networks. "We are very pleased to partner with ECS given its exceptional track record and strong demonstrated execution in the ATM and electronic payments industry."
Thursday, 29 March 2007
LOUISVILLE, Ky. · ATM Marketplace, a site dedicated to the financial self-service industry, has launched a miniguide about the current state of retail ATM deployments in the United States.
Industry pressures and dropping per-ATM transaction volumes have put a kink in many independent sales organizations' styles, but the market is not doomed, industry insiders say.
In its newest publication, "Retail ATMs," ATM Marketplace takes a step back to review the off-premises ATM market in the United States · a market that continues to top the world, from an off-premises perspective.
The 29-page report was written by Valerie Killifer, an ATM Marketplace contributor, in partnership with Willoughby, Ohio-based WRG Services Inc., a full-service ATM provider.
As U.S. consumers' comfort with self-service technology continues to exceed expectations, new doors of opportunity are opening for independent ATM deployments. From advanced functions like check-cashing to the identification of new, viable locations for retail ATM placements, independent operators have more options now than when the market boon hit the United States in 1996.
"I think people are starting to take a different view of ATMs today than when we started in the industry 10 years ago," said Mike Stevenson, WRG's chief executive. "Then it was a business advantage to have an ATM. Today, people are starting to realize it's a disadvantage not to have one."
Download this miniguide.
Tuesday, 27 March 2007
CHESHIRE, England · Felix, the U.K. company behind Max Box multifunction retail ATM kiosks, has announced two new agreements with OmniCash Ltd., an independent ATM deployer.
The first agreement involves OmniCash servicing and maintaining the NanoCash ATMs that Felix has installed in its Maxi Max Box kiosks, while the second will see OmniCash become the exclusive distributor of the NanoCash machine within the Max Box in the pub and convenience-retail sectors.
OmniCash and Felix will work together to find new sites within those two sectors (and others on a non-exclusive basis) to deploy the NanoCash ATM Max Box. While Felix still plans on the same rate of machine deployment, it anticipates an increase in the number of pub and convenience-store sector opportunities.
The partnerships further complement the contract Felix signed last month with Bank Machine Ltd., the largest independent ATM operator in the United Kingdom.
Tuesday, 27 March 2007
MUMBAI, India · NCR Corp. has signed a contract with Hong Kong and Shanghai Banking Corp. (HSBC) to manage its fleet of off-site centers in the Western and Southern regions of India.
According to a news release, NCR will provide first- and second-line maintenance, caretaker services, site maintenance, and supply and cash-replenishment services.
The managed-services contract with HSBC is expected to ensure that the bank does not have to spend time and in-house resources on day-to-day operational management of its ATM network.
Wednesday, 21 March 2007
ATM Marketplace is a sister site of SelfService.org.
LOUISVILLE, Ky. ATM Marketplace, a site dedicated to the financial self-service industry, has launched a guide that takes an in-depth look at multivendor ATM software in the United States and throughout the world.
The 53-page report, entitled "ATM software: Awakening the ATM channel," was written by ATM Marketplace editor Tracy Kitten in partnership with Edinburgh, Scotland-based KAL, an independent financial self-service and branch software provider.
Deployers, as they shift their ATM operating systems from OS/2 to Windows, are realizing new opportunities for their ATM channels. No longer locked to one original equipment manufacturer for software, today's open-OS environment is offering new opportunities.
"Although the industry has spent a long time talking about the shift to Windows, most of the United States ' ATMs still run on OS/2," Kitten said. "That, however, is quickly changing. And, as it does, financial institutions are learning that they have more options available to them where software is concerned."
Industry consolidation has played a significant role in that revelation, Kitten said. As FIs have merged and/or been acquired, ATM networks have become blended. In fact, finding an ATM network that compromises machines from a sole hardware vendor is a rarity in today's market place.
Today's ATM networks are diverse, but open standards are allowing deployers to operate their blended networks on single platforms using multivendor software.
Download this guide.
Monday, 19 March 2007
Stpns.net: The community of Quemado, N.M., expects to be home to New Mexico's first state-of-the-art full-service banking kiosk. First Financial Credit Union in Quemado plans to place an ATM "that will provide instant-cash delivery, plus a touchscreen computer terminal with live tele-conferencing capabilities."
Read more
Wednesday, 07 March 2007
Fortwayne.com: Strapped for cash and far from their bank's ATMs, consumers have little choice but to pay fees to use a competing machine. National City on March 5 launched three checking accounts to address that pet peeve. The Cleveland-based bank will allow customers who open one of the accounts to use any competitor's ATM at no charge.
Read more
Tuesday, 27 February 2007
PADERBORN, Germany · Wincor Nixdorf International and Cisco Systems Inc. have announced joint solution called SecurePOS, which is designed to enhance the security of transaction data generated in cashless payment scenarios.
According to a news release, the two companies have bundled their solution expertise to protect security for data-traffic passing from POS terminals to central systems in retailing enterprises. TP.net, the store software from Wincor Nixdorf, encrypts transaction data at the store level. Cisco's portfolio offers protection of data in retailer networks, using a special client to help defend against the compromise of data from POS systems to store-server and central systems.
One crucial factor in generating trust in the security of cashless-payment systems is protecting credit card-data, Wincor says. Reports of credit-card theft and hacker abuse have shaken the confidence of cardholders and retailing companies. The Payment Card Industry's data security standard includes a set of requirements that establish standards for credit-card transactions. Retailing enterprises that transact business with credit cards must comply with those regulations.
Wincor and Cisco say their solution package will help retailers address some of PCI's requirements.
Monday, 26 February 2007
Christianpost.com: Members of Stevens Creek Community Church in Augusta, Ga., have long been swiping their cards on SecureGive kiosks built by the church's founding pastor, Dr. Marty Baker. With a touchscreen monitor, a secure encrypted PIN pad, and an instant receipt printer, Stevens Creek saw an 18 percent increase in giving since the kiosk came out nearly two years ago.
Read more
Friday, 23 February 2007
Orlando, Fla. · Tranax Technologies, developer of ATMs and self-service kiosks, announced the launch of its new Mini-Bank 1700, its next-generation value for the retail ATM marketplace. This marks another step for Tranax in the entry-level segment of the retail market.
The Mini-Bank 1700 is the second ATM system to be designed and manufactured exclusively by Tranax and will be replacing Tranax's older machines that had great success in the retail market since 1998.
"The Mini-Bank 1700 offers all of the features of a higher-end machine and raises the bar on quality, engineering and design in a smaller footprint," said Dr. Hansup Kwon, president of Tranax.
The Mini-Bank 1700 offers:
- Triple DES and ADA compliance
- VISA lab-certified encrypting PIN Pad
- Voice guidance system and light action indicators
- A built-in illuminated ATM topper for high-visibility branding
- UL 291-listed business hour vault
- Sliding cash dispenser with an 800-note fixed cassette
- 56K dial-up modem compatible with a wireless solution
Thursday, 22 February 2007
Siliconindia.com: Less than a month after India got its first batch of biometric ATMs in villages, Hyderabad-based Andhra Bank has proposed to set up a large number of biometric ATMs through the country. The bank intended to have as many as 150 biometric ATMs in place during the next year.
Read more
Wednesday, 21 February 2007
SEOUL, Korea -- Nautilus Hyosung has formed a strategic alliance with Infonox to offer value-added services on its ATMs and Kiosks. The company also announced that it would install the Infonox platform in its new line of ATM products.
Nautilus Hyosung ATMs adopting Infonox platform will allow financial institutions to provide their customers with many services for fee based revenue, such as deposit automation, real-time check cashing, bill payment, money transfer and the option to purchase money orders and pre paid cards, as well as basic ATM transactions.
Nautilus Hyosung will display the new kiosk model, installed with the Infonox platform, at the ATMIA Conference East set to be held in Orlando, Florida from Feb. 20-23, making a major push into the retail and banking kiosk market. The company has already conducted a successful certification test on the Infonox platform and will shortly start beta deployments.
Friday, 16 February 2007
CHESHIRE, England · Felix Group, developer of the Max Box multifunction retail ATM, has signed a deal with Bank Machine Ltd., the United Kingdom-based subsidiary of independent ATM deployer Cardtronics LP, to jointly deploy Max Box machines.
Bank Machine will commission, own, manage and maintain the ATMs through its membership with the Link Interchange Network Ltd. Felix will focus on delivering its own core competence, providing digital content.
Both parties are expected to identify new deployment sites, which Bank Machine will review. Some existing ATM sites also may be replaced with Max Box terminals.
Monday, 12 February 2007
The St. Petersburg Times: Pinellas County, Fla., has introduced payment kiosks for fines in misdemeanor and felony cases, municipal and county ordinances, and boating and traffic citations.
Read more
Wednesday, 07 February 2007
DAYTON, Ohio · India's largest commercial bank, State Bank of India, has selected NCR Corporation to provide and manage the single largest order of ATMs by a bank in India. The order includes 3,000 NCR Personas ATMs and APTRA software, installation and deployment services including construction and maintenance of ATM sites, and comprehensive management of SBI's ATM channel, including 24x7 monitoring to ensure highest ATM availability.
The 3,000 units includes a mix of full-function ATMs that can address routine transactions including cash withdrawal, as well as advanced functions such as airline and railway ticketing, deposits and customer relationship management-driven services. The installation is in line with SBI's expansion plans and fulfillment of its recent project to deploy ATMs across key railway stations in India.
Tuesday, 06 February 2007
While the majority of Americans have the financial structures in place to make e-commerce and pay-at-the-pump transactions, unbanked and underbanked consumers historically have had to rely on alternative and often costly payment methods.
With the launch of prepaid cards in the early 1990s, the unbanked and underbanked consumer gained access to financial services otherwise out of reach. Prepaid cards helped meet this demographic's financial-payments need, but as useful as prepaid cards are, they have a reputation for being difficult to acquire and expensive to reload, with hard-to-monitor account balances.
Minneapolis-based Ready Credit Corp., founded on the principle of aiding the underserved financial segment, knew the problems had to be addressed to give unbanked and underbanked consumers full financial freedom.
With this in mind, the company began developing a prepaid-card kiosk designed to dispense, load and track prepaid-card account balances.
Armed with an idea and an implementation plan, Ready Credit representatives began to call solution providers across the United States looking for a technology partner. That is when their relationship began with Dayton, Ohio-based NCR Corporation.
A solution for all seasons
NCR had experience creating and delivering the software and hardware needed for a full-scale, prepaid-card self-service solution. For more than seven years the company had been deploying similar technology in its EasyPoint Xpress bill-payment kiosk, and more recently with its line of EasyPoint Xpress check-in and check-out kiosks for the hotel industry.
"We were able to repurpose our current bill-payment solution to meet Ready Credit's needs for
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The ReadySTATION dispenses and loads prepaid cards and tracks account balances, creating a financial-services access point for the unbanked and underbanked.
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accepting payments, posting and dispensing cards," said Mike Webster, vice president and general manager for self-service at NCR. "This approach, in which we draw on our knowledge base and create something new · combining experience with innovation · is appealing to partners like Ready Credit. From a development standpoint, both parties have fewer variables and fewer risks."
One benefit for Ready Credit was NCR's ability to create a solution from a holistic approach, an important factor in terms of service, maintenance and hardware uniformity. Another benefit was that NCR could provide a road-tested hardware and software platform designed for consumer ease of use.
NCR representatives worked directly with Tim Walsh, Ready Credit's chief executive officer, on the solution and how it should work.
"NCR really brought a wealth of knowledge to the relationship in terms of their understanding how consumers interact with payment and/or self-service devices," Walsh said. "We worked very closely with them and developed all of the functionality jointly, as well as the customer interface."
Ready Credit's kiosk, the ReadySTATION, is touted as a way for retailers to give unbanked and underbanked consumers financial services in a user-friendly format. The ReadySTATION is deployed in convenience and grocery stores, conducts transactions in English or Spanish, and features a cash acceptor and touchscreen prompts. Consumers also are able to acquire a ReadyCARD Prepaid MasterCard in less than a minute.
"That's really what we were striving for: a positive, user-friendly experience, which meant reliable and fast technology," Walsh said.
On the back-end, NCR provided Ready Credit with the ability to change ReadySTATION network functions from one centralized location, as new federal mandates and consumer demand dictate. Each ReadySTATION also is equipped with wireless modem network communications and firewall capabilities, making ReadySTATIONs placement easy for retailers and payment transactions more secure for consumers.
A goal of the technology behind the ReadySTATION is to provide scalable, intelligent services that use hardware and software that include the flexibility of international deployment. More importantly, the ReadySTATION has become a financial-services access point for underbanked and unbanked consumers, giving them the instant credit they need to conduct self-service transactions in their daily lives.
This article originally published in Self-Service World magazine's special section, FOCUS: Retail Self-Service, January 2007.
Monday, 05 February 2007
COLORADO SPRINGS, Colo. · New Frontier Bank, based in Greeley, Colo., has become the first bank in the nation to acquire and install self-service shredding kiosks for customer and public use.
New Frontier Bank has installed The Self-Service Shredder, the first self-service shredding kiosk designed specifically for business and consumer use, at its locations in Greeley, Longmont and Windsor, Colo. The kiosks, developed by Colorado Springs-based RealTime Shredding Inc., cross-cut shred paper, cardboard, credit cards, paper clips, staples, CDs, DVDs and floppy disks. The industrial-strength shredder, featuring multiple control points for maximum safety, can shred up to 200 sheets of paper a minute.
Customers and the general public can use RealTime Shredding's kiosks at no charge. The kiosks are located in the banks' lobbies and are available for use during normal lobby hours of operation.
The service is a natural outgrowth of New Frontier Bank's commitment to help prevent identity theft, says Shelly Froggatte, senior vice president of marketing. Realizing the popularity of twice-yearly free "shredding days" that the bank has offered, she wanted to provide the service on a regular basis.
"RealTime Shredding's kiosks are perfect fits for our customers and the public," she said, and have already seen consistently high use.
Friday, 02 February 2007
DAYTON, OHIO · NCR Corporation once again has extended its relationship with United Bank for Africa, the largest financial services institution in West Africa, to supply more than 350 ATMs and subsequent professional services.
The latest order is comprised of NCR's Personas ATMs, including the unique "deploy anywhere" Personas 71; Personas M Series ATMs; Gasper tools for remote ATM management; APTRA Promote software, which enables advertising and promotional campaigns on the ATM channel; and NCR Secure's remote key management offering for enhanced channel security.
In addition, this order will enable UBA to pioneer and introduce Intelligent Deposit to the area. This new capability uses NCR's image-based deposit technology to enable display of deposited check images on the ATM screen for verification and on the customer's receipt. This speeds the deposit process, while providing important proof-of-deposit to the customer.
Tony Elumelu, managing director and chief executive officer of UBA, said, "It is important to UBA to continue to lead our industry in the provision of customer services and convenience. We have had very good experience working with NCR and believe NCR's own innovation in ATMs and subsequent value-added services bodes well for our philosophy to best serve our customers."
Wednesday, 31 January 2007
TheAsianBanker.com: Diebold, Inc. announced it has been selected by PNC Bank, a member of The PNC Financial Services Group, Inc., as the bank's single source vendor to upgrade hundreds of ATMs and to add new machines in 2007.
The new, replaced and upgraded ATMs will feature the fifth generation of Diebold's Intelligent Depository Module technology, which will allow PNC customers to enjoy the accuracy, convenience and confidence of making check deposits at the ATM without the use of an envelope.
Read more
Thursday, 18 January 2007
NEW YORK · Versatile Systems Inc., manufacturer of instant credit kiosks for retail stores, has partnered with GE Money's Sales Finance unit to provide consumer finance solutions for their customers using Mobiquity Kiosks. Versatile was selected by GE Money after a technology review process.
"We have been looking for an innovative way to help our retail partners enhance the customer experience, improve sales and increase customer loyalty, with the highest level of security available," said Paul Boeckman, vice president of Strategic Accounts for GE Money · Sales Finance. "We are pleased to have Versatile's Mobiquity Kiosk as part of our suite of products and services offerings for our client partners."
Versatile has deployed its proprietary hardware and software in pilot projects with several GE Money Sales Finance retail clients, including Ivan Smith Furniture, Bassett, Sam Levitz, D&D Furniture and Stereo Advantage. All pilot participants have reported favorable results with increases in application volumes and sales, with many requesting additional units and moving forward with a full deployment of the Mobiquity Kiosk in their stores.
"Our dedication to quality customer service led us to the Mobiquity Kiosk," said Al Sepulvado, vice president of finance of Ivan Smith Furniture, located in Arkansas, Texas and Louisiana. "The ability to offer our customers instant credit has improved the customer experience overall and we were pleased to increase the number of kiosks in our stores."
Wednesday, 17 January 2007
CHARLOTTE, N.C. · Source Technologies, provider of integrated solutions for managing financial transactions and other secure business processes, has been named as one of the top 500 small businesses in the United States (Div500) for a second consecutive year by DiversityBusiness.com, a leading multicultural Internet site. The companies listed on the Div500 represent the nation's top multicultural earners, ranging in revenue size from $20 million to more than $2 billion.
"We are very honored to receive the DiversityBusiness.com award for a second year in a row," said Bill Bouverie, president and chief executive of Source Technologies. "Receiving this award for a second time is a testament to our people, suppliers and manufacturing partners."
In addition to winning the DiversityBusiness award, Source Technologies was named to the FinTech 100 list of the international top vertical technology vendors serving the financial-services industry for a second consecutive year. In 2006, Source Technologies also was presented with recognition for Outstanding Achievements in Financial Self-Service at the 2006 Self-Service & Kiosk show.
Thursday, 21 December 2006
PADERBORN, Germany · The Board of Directors of Wincor Nixdorf AG passed a resolution for the repurchase of up to 166,390 of the company's shares (constituting up to 1.01 percent of the current capital stock) via the stock exchange. The resolution is based on the corresponding authorization issued by the Annual General Meeting of Shareholders for the repurchase of own equity instruments in an amount of up to 10 percent of capital stock.
The purchase price per share (excluding ancillary costs of purchase) shall deviate by no more than 5 percent in either direction from the average share price at the closing auction of XETRA trading on the Frankfurt Stock Exchange for the final 10 trading days prior to the purchase of the shares.
The repurchased shares are to be used for the purpose of settling obligations arising from share options already issued or to be issued to members of the Board of Directors, other managers or staff members.
Thursday, 16 November 2006
Huntington Beach Independent:The recent looting of bank accounts held by hundreds of customers in Huntington Beach and other Orange County communities has prompted police to issue a warning. In October, thieves siphoned money from bank accounts of more than 600 people, among them 70 in Huntington Beach. The only common link in those thefts was that the victims had bought groceries using a debit card at Ralphs supermarket on Goldenwest Street, police said. According to Verifone, manufacturer of the check-stand terminals used at Ralphs, what occurred was impossible, Huntington Beach Det. Jeff Nelson said.
Read more
Monday, 13 November 2006
China Daily: First Data Corporation, an electronic payment processing company, is planning to launch its first ATMs in China in the coming months in a major expansion of its services in the country. The U.S. firm was the first card-processing company to be licensed by the Chinese government to provide banks and other financial institutions with card issuing and outsourcing services.
Read more
Wednesday, 08 November 2006
Franklin, Tenn. · Ellsworth Systems and Data Concepts have partnered to provide a complete self-service coin package for direct deposit and direct marketing in credit unions and banks.
"Our Self-Service coin machine does what it does best: count and sort coins quickly and quietly," said James Warren, Ellsworth Systems president. "The Data Concepts system ties everything together. Customers deposit coins at the machine, choose which account to deposit to and get a deposit slip with their account balance right at the machine."
Direct marketing is almost as important as coin deposits in many financial institutions.
"The system recognizes the customer when they enter an account number or swipe a card. At that point, the bank or credit union can market to the specific customer based on their account status," Warren said.
There are over 4000 Reis Eurosystems Self-Service Coin machines in financial institutions worldwide. This solution was first developed with Harland's Ultradata Teller Platform and the Reis machine in 2004. Data Concepts also provides various levels of Internet-based, remote monitoring tolls for the Reis machine. The two companies have partnered in various projects since 2001.
Wednesday, 01 November 2006
Las Vegas · The Branch of the Future will completely recreate several technologically advanced bank branch designs at the MGM Grand Hotel and Conference Center, Nov. 15 and 16. The show, which is free to qualified attendees, coincides with The BAI Retail Delivery Conference and Expo.
Branch of the Future will include some of the newest technology available complete with fixtures to house them. The back wall of the exhibit space will have a vendor showcase where equipment can be shown outside of the fixtures. Representatives of the participating companies will be there to demonstrate their products.
The Branch of the Future is adding BioPassword Inc. to the list of exhibitors. BioPassword provides software solutions for Multi Factor Authentication and fraud reduction. Other exhibiting partners include Ellsworth Systems, Data Concepts, LMG Ideas, Arca-Tech, Reis Eurosystems, Billcon, Triton, Block and Company, Nelmar, Lawrence, AdQue and Touchmate.
There will be a complimentary open bar and hors d'oeuvres, and prizes including iPods and show tickets.
Registration for qualified attendees is free at www.futurebranch2006.com.
Friday, 27 October 2006
BELLEVUE, Wash. · Coinstar Inc., operator of self-service coin counting kiosks, announced its new Coinstar Direct Coin Deposit service that will allow bank and credit union customers to electronically transfer coin into personal accounts, complemented by Coinstar's new Madison coin-counting kiosk specifically designed for retail financial institution branches. Coinstar's new product line has been developed to enhance customer acquisition and retention strategies for financial institutions while reducing the costs inherent with self-service coin counting.
"Banks are learning that one of the keys to more effective selling at the branch is the intelligent use of automation with self-service devices. The use of appropriate technologies to let customers help themselves at the branch allows staff to focus more on the relationship aspects of banking," said Jerry Silva, research director of retail banking and delivery channels at the TowerGroup.
Tuesday, 24 October 2006
SAN FRANCISCO · Pay By Touch, supplier of biometric authentication technology, personalized marketing and payment solutions, announced the immediate availability of its Rapid Enroll Kiosk. The new Internet-enabled retail kiosks speed and streamline enrollment for loyalty and rewards programs. The system allows for quick and easy customer sign up, and reduces enrollment processing time and expense for grocers and retailers.
"Pay By Touch is committed to providing retailers with innovative solutions that improve the customer experience and make business sense," said John Rogers, founder, chairman and chief executive officer of Pay By Touch. "The new Pay By Touch Rapid Enroll Kiosk simplifies loyalty program enrollment for customers and reduces costs associated with enrollment for merchants."
With the new in-store, Internet-enabled enrollment kiosks, customers can sign up quickly, accurately and securely using an integrated "phone number look-up" application. To use the system, customers simply enter their phone number and a secondary identifier · such as the last three letters of their last name · and their address information is populated automatically. Customers can also choose to manually enter their information through a simple touchscreen process.
Thursday, 05 October 2006
The Moultrie Observer: Ag-Networks Inc., a company "dedicated to making everyday life easier for the agricultural work force, especially the Hispanic worker," focuses on large produce farms that require hand planting and harvesting who use migrant workers.
The Ag-Networks solution begins with a mobile office on the farm, one very similar to those found on construction sites. Inside the office are a bank of phones and two kiosks. The company provides the farmer with Visa debit cards for each of his farm workers. The farmer's payroll is then entered into the kiosk, eliminating any cash exchange between farmer and worker.
The worker can then use the debit card to phone home to Mexico, pay bills, track account balances and transfer funds to family members in Mexico. If the worker wants cash, he can use his debit card at any ATM.
In essence, the farmer has established onsite financial services for his workers and the need for handling large amounts of cash is eliminated.
Read more
Friday, 22 September 2006
CecilWhig.com: Lines at the county treasurer's office could become a thing of the past. A new computerized kiosk in the Cecil County Cecil Court building allows county property owners to pay taxes and search tax records without ever having to set foot in the office. Installed by Kionetics Interactive Solutions, the kiosk went online nearly two weeks ago at its location near the Clerk of the Court's office in the courthouse.
Read more
Monday, 18 September 2006
PADERBORN, Germany · China Construction Bank, one of the four largest Chinese banks, has awarded Wincor Nixdorf a follow-up contract for 900 ATMs. CCB plans to use the new units to expand its existing ATM network in China.
The contract agreement includes a software package that will allow the operation of the systems to be monitored online. The software will initially be implemented for a group of 350 systems that includes ATMs from other vendors.
The systems will be made available to CCB clients at branches throughout the country.
Wincor Nixdorf also will assume responsibility for servicing the machines. The present order includes ProCash 2000xe, ProCash 2050xe and ProCash 2150xe systems.
Tuesday, 12 September 2006
MINNEAPOLIS · Ready Credit Corp. and Palm Desert National Bank announced the launch of a self-service kiosk, ReadySTATION, that issues a prepaid MasterCard card. This new technology allows consumers to purchase a ReadyCARD Prepaid MasterCard that is activated and ready to use immediately. The ReadySTATION also allows consumers to reload personalized ReadyCARDs and check their card balances for free.
"Our many years of experience in the prepaid card market have made us aware of the need and demand for a powerful and easy-to-use self service technology solution," said Jim Tingey, senior vice president of administration, PDNB's Electronic Banking division. "As the issuing bank for the ReadyCARD Prepaid MasterCard, we are pleased to be working with Ready Credit Corporation and MasterCard in bringing this innovative product solution to consumers."
Ready Credit has started deploying ReadySTATIONs in Minneapolis, Minn., and El Paso, Texas, and anticipates a nationwide deployment beginning in the fourth quarter of 2006.
Thursday, 07 September 2006
NORTH CANTON, Ohio · Diebold is releasing a biometric fingerprint scanning system designed to enable banks to authenticate the identity of customers at the branch counter. The company says its identiCenter product, which is powered by technology from US Biometrics, is an integrated system for identity verification and branch-traffic management.
The IdentiCenter system links a customer's identity and account information to his or her unique fingerprint profile. Upon initiating a transaction at the branch counter, customers place their fingers on an optical-scan fingerprint reader to verify their identity. Once verified, their account information automatically appears on the teller's screen.
The system also can help streamline branch traffic, says Diebold. Adding an optional kiosk and monitor enables identiCenter-enrolled customers to "check in" upon entering the branch by verifying their identities and selecting transaction options before reaching the teller.
Tuesday, 29 August 2006
OMAHA, Neb. · Transaction Systems Architects Inc., the parent company of ACI Worldwide, has announced plans to acquire P&H Solutions Inc. for $150 million. P&H provides Web-based enterprise-business banking solutions to financial institutions. The company has approximately 100 customers, including 12 of the top 25 U.S. banks. P&H customers include Sovereign Bank, TD Banknorth, Countrywide Bank, Merrill Lynch, First National Bank of Omaha, Wells Fargo, ABN AMRO, Citibank, Citizens Bank, JP Morgan Chase, and PNC Bank.
"This is a transformational event for TSA," said Philip G. Heasley, TSA's chief executive. "Last October we communicated our strategy to build a global solutions business providing payments software, domain expertise services in payments, and payments software as a service. This acquisition is a major step in the continuation of that strategy. With P&H, we now have management expertise in operating an enterprise business banking platform as well as the gold standard product suite in business banking, significantly strengthening our wholesale payments offering."
Subject to customary closing conditions and regulatory approvals, the acquisition is expected to close in September 2006.
According to a news release, TSA expects the P&H buyout to add between $40 million and $42 million to TSA's revenue during the 2006-2007 fiscal year, which ends Sept. 30, 2007.
The acquisition is expected to be financed by TSA and in part by a $150 million revolving credit facility provided by Wachovia Securities. Financial advisor Stephens Inc. and legal counsel Jones Day advised TSA on this transaction. William Blair & Company advised P&H Solutions, with Goodwin Proctor LLP as counsel.
"We have a great opportunity to grow P&H from its historical U.S. base into the international theater using our global distribution network," Heasley said. "The blending of our solutions will redefine the standard for end-to-end wholesale electronic payments and continue our progress toward the goal of payments convergence."
Heasley said the acquisition provides TSA with a platform for enterprise business banking capabilities that will support the company's Base24-es, Proactive Risk Manager, Payments Manager, Smart Chip Manager and Wholesale Payments System.
Wednesday, 23 August 2006
Puget Sound Business Journal: West Coast Bank said it has reached an agreement with Coinstar Inc. to offer prepaid gift cards through jointly administered kiosks in West Coast's branches.
Lake Oswego, Ore.-based West Coast Bank will join Coinstar, of Bellevue, Ore., as it becomes one of the country's first banks to offer cards from numerous merchants within its branches. Participating retailers include Starbucks, Hollywood Video, Linens 'n Things Inc., Borders, Lids, Tony Roma's, Chili's Inc., Circuit City and AMC Theater.
Read more
Tuesday, 22 August 2006
CHARLOTTE, N.C. · In September 2006, Source Technologies, provider of integrated solutions for managing financial transactions, will host a series of four online forums for companies and financial institutions that want to automate their check-disbursement processes. The online seminars will address key concepts for magnetic ink character recognition printing and the use of MICR systems in official check fraud prevention. The seminars also will address management strategies for image replacement documents.
The seminar series includes a comprehensive buyers guide to MICR check printing solutions.
All sessions will be presented free online.
Session 1: MICR Printing Technology: Automating Official Check Issuance
Date: Tuesday, Sept. 12, 2p.m. EDT
This forum will provide best practices behind MICR check printing to businesses and FIs. Session participants will learn the three major problems associated with manual check issuance, the two major components of an automated check-printing solution and best practices for implementation.
Session 2: Spotting the Blind Spot: Eliminating Official Check Fraud
Date: Wednesday, Sept. 13, 2 p.m. EDT
Official check fraud costs more than you think. Most business and FIs believe they must either implement a labor-intensive check management process or accept a base level of check fraud. But many have discovered that disbursement automation solutions can virtually eliminate official check fraud. Proven check printing options that provide better controls and prevent fraud will be the focal point of this session.
Session 3: IRD Print Management: Ten Keys to Successful Implementation
Date: Tuesday, Sept. 19, 2 p.m. EDT
This forum will address several item processing challenges introduced by the Check 21 Act. Participants will review the basics behind Check 21 and why the IRD is an entirely new type of negotiable document. Topics include an overview of problems that exist for businesses and financial institutions handling IRDs and successful implementation strategies that improve process management.
Session 4: Buyers Guide to MICR Check Printing Solutions
Date: Wednesday, Sept. 20, 2 p.m. EDT
Not all check printing software and MICR laser printers are alike. Business managers who understand MICR capabilities will avoid implementing a poor-quality automated disbursement solution. Participants in this session will learn how to assess the risks involved in MICR check printing and discover how to improve overall business processes with modern technologies.
Tuesday, 15 August 2006
Jacksonville (Fla.) Business Journal: Small business owners will soon have access to an unsecured line of credit of up to $100,000 through a Bank of America Business Credit Express program. Using the program, a small business owner can access cash anytime at ATMs or move funds via online banking.
Read more
Thursday, 20 July 2006
WEST CHESTER, Pa. · MEI announced that its cash acceptors have been integrated into the Hillman Group's Quick-Tag kiosks, installed in more than 3,500 pet specialty and retail outlets across the United States and the United Kingdom.
The Quick-Tag kiosks allow customers to create affordable, custom-engraved personal identification and pet I.D. tags in less than two minutes. The stand-alone system employs a computer-driven engraver, easy-to-use video touchscreen, and cash, credit or token payment options.
"We tested many different bill acceptors because it is a critical component for Quick-Tag's ongoing success and acceptance in new, unattended applications," said Tom Glessner, director of engraving products for the Hillman Group. "The MEI unit proved the most reliable, and easy to implement, as well as the most user-friendly for our consumers."
Hillman anticipates continued growth in its current retail base, with new expansion into novelty trade venues, such as theme parks and zoos. To date, they have installed seven kiosks in Disney World, four at Kennedy Space Center and two at the San Diego Zoo.
Wednesday, 12 July 2006
July 12, 2006 -- The Swedish Reitan Servicehandel, which is part of the Reitan Group has opted to install Wincor Nixdorf's cash management solution iCASH at six of its 7-Eleven stores in order to automate in-store cash processes. System rollout will begin in autumn 2006. After several pilot installations, this contract represents Wincor Nixdorf's first order in the retail cash management area.
Since April, the Reitan Group has been using two of its 7-Eleven stores in Stockholm to test how modern automation technology can be used to optimize cash processes.
Wincor Nixdorf provided its iCASH solution for the pilot project. The delivery comprises the coin module iCASH/15, the banknote module iCASH/50 and the iCASH software. The project's objective is to use this cash management solution to automate cash handling processes, reduce inventory discrepancies and increase in-store security.
In adopting this solution, the Reitan Group is following the recommendations of the Swedish National Board of Occupational Safety, which has called for increased security in stores situated in hazardous locations and those offering extended hours of business. The board had demanded that cash be dealt with in closed cycles with notices posted to the effect that employees were not able to access any cash. These recommendations were made as a response to Sweden's increasing number of robberies.
The coin module iCASH/15 and the banknote module iCASH/50 are integrated into the staff side of the counter and are both operated by the POS personnel. Both modules are recycling units, which means that cash previously paid in can subsequently be used to give change. This makes it possible to optimize the intervals at which the cash on hand needs to be replenished or picked up. POS personnel no longer need to handle any cash except when conducting an actual sale: banknotes are stored in a safe that can be opened only by CiT operatives.
The modules are controlled by the specially-developed iCASH software, with an interface provided to integrate the cash management systems into the POS software.
The closed and automated cash cycle excludes the possibility of employees making careless mistakes, for instance when giving change, and makes deliberate pilfering equally impossible. But the system's primary benefit is the reduction in costs due to process automation — not only for those processes exclusive to POS stations but also for POS handovers and the final cash audit.
As Lothar Wolf, Marketing Manager of the Retail Cash Management Division says, "Cash processes, from the POS station through the cash office right down to the CiT operatives' pick-up and replenishment operations, offer considerable potential for increasing productivity. Our products, which range from process consulting to outsourcing companies' entire cash handling activities, enable us to offer retail enterprises a modular solution portfolio for the entire process chain — from the POS to the bank."
Wednesday, 12 July 2006
July 11, 2006 -- Planar Systems, a worldwide leader in flat-panel display systems, announced today that it plans to issue its third quarter earnings announcement on July 19, 2006. Results for the quarter are scheduled to be disclosed in a press release on Wednesday, July 19, 2006 at 9:00 a.m. EST, followed by a conference call at 11:30 a.m. Eastern Time. Chief Executive Officer and President Gerry Perkel and Chief Financial Officer Scott Hildebrandt will conduct the call.
An audio feed of the conference call will be accessible through a link in the investor information section of the company's Web site, www.planar.com, or through numerous investor-oriented Web sites. A replay of the Web cast will be available through August 19, 2006, and a transcript of the management commentary portion of the call will be posted on the Planar Web site.
Wednesday, 07 June 2006
London/Paderborn — The Banker Technology Award for New Channels Project of the Year will be presented to HSBC and Wincor Nixdorf at the 2006 awards ceremony, to be held at the Sheraton Park Lane Hotel in London on June 8th.
The prize rewards innovation in the banking industry, and the HSBC-Wincor Nixdorf partnership is to be recognised for its high-tech refurbishment of the HSBC's UK branches.
The ambitious project, which saw the installation of 470 new generation Wincor Nixdorf Cash and Cheque Deposit Machines (CCDMs) and 500 self-service kiosks, has revolutionised the way the banking chain does business.
"Traditionally, the ratio of high street bank floorspace was 20 per cent front-of-house compared to 80 per cent back-office processing space," says David Nibloe, Head of Self-Service, HSBC Bank PLC. "We realised that in the modern banking environment, with telephone and internet banking becoming ever more popular and cheque-based transactions less common, there was an opportunity to come up with a new model that would serve customers better and increase productivity."
The branch refurbishment has reversed the ratio — now, 80 per cent of the Floor space is open to the bank's customers, and the emphasis is on self-service banking. The CCDMs reduce the need for cashiers to handle basic account servicing, while the kiosks offer the benefits of internet banking in-branch.
The Wincor Nixdorf technology was the key to managing the transition successfully. "Self-service deposit machines have been around for a long time now," explains Bill Bolding, Wincor Nixdorf Account Director for HSBC.
"But they have been held back by a lack of customer confidence in the technology. The Wincor Nixdorf ProCash 3000 with the new Cheque Deposit module changes that."
The new machines allow customers to insert a pile of cheques, each of which is scanned. The image is then printed on the receipt dispensed to the customer, providing the peace of mind which was lacking with previous envelope-drop systems.
"The machine is much quicker for both customers and staff," adds Bill Bolding. "It can process batches of up to 50 cheques at once, and it saves the time spent on manual paper processing which the envelope-drop boxes used
to require."
The award recognizes the effect the branch refurbishment has had on the high-street banking environment. "We're getting around 8,000 deposits per day with the CCDMs and 19,000 transactions with the kiosks," David Nibloe.
"And those numbers are rising all the time. No other UK banks have made such substancial changes to their retail environment, so HSBC will be well-positioned to lead the way in future. We're delighted that The Banker Technology Awards have recognized that."
Thursday, 01 June 2006
BURNABY, BC — TIO Networks Corp. formerly Info Touch Technologies Corp. announced an agreement with Presto Convenience Stores to deploy self-serve automated bill payment and financial services touch-screen kiosks in Wichita, Kan. These terminals enable cash preferred customers to pay a host of bills including wireless, utility and cable and update their accounts quickly and conveniently. Customers will also be able to purchase prepaid products and services and revalue and/or activate stored value products.
TIO Networks and Presto will share transactional revenues generated from various financial applications. The first 10 terminals have already been installed in the greater Wichita area.
"I am excited about partnering with TIO networks. Their kiosk is going to allow Presto to offer services that customers want in a convenient self-serve fashion. Once customers try it and see how easy it is, they'll wonder how they ever lived without it." Terry Presta, President of Presto Convenience Stores.
"We are thrilled to partner with Presto, one of the largest convenience store retailers in the state of Kansas , to launch our bill payment and financial services program in Kansas . Together, we aim to offer self-serve automated financial services to the cash-preferred demographic", said Hamed Shahbazi, Chairman and CEO of TIO Networks. "From bill pay to pre-paid products such as stored value card, the issuance and reloading of cards, we are bringing a world class financial services offer to Presto's patrons this spring."
Thursday, 25 May 2006
Burnaby, BC — Valero Energy Corporation (NYSE:VLO) and TIO Networks Corp. (TSX-V: TNC), a leading automated bill pay and financial kiosk network, announced an agreement to roll out self-serve automated bill payment and financial services kiosks at more than 30 of Valero's Diamond Shamrock Corner Stores in the greater Denver, Colo. area.
By the end of June, Valero's Denver-area customers will access bill payment services by using TIO Network's cash-accepting touch-screen ATMs to make time-sensitive payments to wireless, utility and cable service providers. The service will be available in English and Spanish, and there will be a small fee for each transaction. Customers can either receive a paper receipt at the time of the transaction or request a digital receipt via e-mail.
Monday, 22 May 2006
AUSTIN, Tex. ·Wincor Nixdorf, one of the world's leading suppliers of IT solutions for the banking and retail industries, has sold one million point-of-sale (POS) systems with Intel technology. The popularity of Wincor's BEETLE POS platform has helped fuel Wincor Nixdorf's rapid rise to become the third largest provider of retail solutions worldwide.
"Wincor Nixdorf is proud to observe this milestone," said Doug Evans, vice president of retail, Wincor Nixdorf USA. "The BEETLE's strong acceptance is helping Wincor Nixdorf USA drive total solutions that encompass hardware, software, and services. We now offer even greater value to our customers as one of the few retail vendors able to deliver such a complete range of solutions."
Wincor Nixdorf introduced the retail industry's first computerized cash register in 1973 — the predecessor to today's BEETLEs. The BEETLE family includes a full range of powerful, retail-hardened models, built upon a common technology platform that drives down the total cost of ownership. The BEETLE architecture greatly simplifies software deployment and hardware maintenance, providing significant savings throughout the store system lifecycle.
Wednesday, 03 May 2006
BURNABY, B.C. - Tio Networks Corp., formerly Info Touch Technologies Corp., is now processing payments through Tio Express, its new clerk-assisted payments program.
Tio Express allows retailers to accept cash payments for multiple billing partners through a Web-based application or retailer's POS system. Retail clerks can assist customers with accessing their accounts and viewing balances. Once the payment is made, Tio Express registers and records the transaction.
"Retail locations that cannot support a self serve-kiosk or hybrid ATM-based payment program can accept payments through TIO Express, at a fraction of the deployment cost,"� said Hamed Shahbazi, chairman and chief executive of Tio Networks Corp.
Additional locations are expected to be added in coming weeks.
Friday, 28 April 2006
NASHUA, N.H., - Nashua Corporation (NASDAQ: NSHA), a manufacturer and marketer of labels and thermal specialty papers, today announced financial results for the first quarter ended March 31, 2006.
Net sales for the first quarter of 2006 were $64.8 million, compared to $67.6 million for the first quarter of 2005. Gross margin for the first quarter of 2006 was $9.8 million, or 15.1%, compared to $10.4 million, or 15.5%, for the first quarter of 2005. Nashua reported a pre-tax loss from continuing operations of $0.9 million in the first quarter of 2006 compared to a pre-tax loss from continuing operations of $0.7 million in the first quarter of 2005. The net loss from continuing operations was $0.6 million, or $0.09 per share, for the first quarter of 2006, compared to a net loss of $0.4 million, or $0.07 per share, for the first quarter of 2005. Net income from discontinued operations was $1.0 million for the first quarter of 2006 compared to a net loss of $1.2 million for the first quarter of 2005. Net income for the first quarter of 2006 was $0.4 million, or $0.07 per share, compared to a net loss $1.6 million, or $0.27 per share, for the first quarter of 2005.
Pre-tax income from continuing operations in the first quarter of 2006 included severance cost of $0.7 million. The severance was comprised of personnel reductions due to the Label Products segment plant consolidation project, exit of the coated carbonless product line and a reduction in workforce in the dot matrix ribbon distribution product line in the Specialty Paper Products segment. In addition, the first quarter results reflect incremental pension cost of $0.5 million related to the application of a lower discount rate (5.5%) and updated mortality tables in the computation of pension expense as of December 31, 2005, as prescribed under accounting guidelines. Pre-tax income from continuing operations for the first quarter of 2005 included a $0.6 million charge for severance related to corporate and Specialty Paper Products segment headcount reductions.
Discontinued operations net income of $1.0 million in the first quarter of 2006 included $0.7 million of income from the toner and developer business operations and asset sale, and a gain of $0.3 million related to the liquidation of an inactive foreign subsidiary. Discontinued operations for the first quarter of 2005 included the loss of $1.2 million from operations of the toner and developer business, including severance and pension curtailment cost associated with the exit of the business.
Andrew Albert, Chairman, President and Chief Executive Officer of Nashua Corporation said, "While we continue to make good progress aligning our business with demand and with our program to generate cash, top line growth and margin improvement in the Label and Specialty Paper segments did not meet our expectations. Margins, while relatively flat on a percentage basis, were also negatively impacted by the severance and pension expenses. Management is focused on top line sales momentum and margin improvement as the critical operating objectives for the remainder of 2006."
Albert continued, "Nashua's strategy to exit lower margin or mature businesses on a cash-generating basis is on target. We ceased the manufacture of toner and developer in March 2006, have sold certain intellectual property and fixed assets to Katun Corporation and expect to complete the sale of the remaining machinery and equipment in the second quarter. Excluding future royalties from intellectual property, the toner liquidation should net between $4 million and $5 million. The Nashua real estate is under contract for $2 million and is expected to close in 2006, and the 43-acre, two-building Merrimack campus and Omaha real estate are being actively marketed."
Business Segment Highlights
Nashua's Label segment, which prints and converts product for the grocery, food service, retail, transportation, entertainment and general industrial markets, reported net sales for the first quarter of 2006 of $26.3 million, gross margin of $3.4 million, or 12.8%, and pre-tax income of $0.5 million. Net sales for the first quarter of 2005 were $26.3 million, gross margin was $3.7 million, or 14.1%, and pre-tax income was $1.2 million.
Albert stated, "Sales in the Label Products segment were flat year over year. Margins were negatively impacted by severance, plant shut down costs related to the plant consolidation project and by incremental pension cost, which in the aggregate totaled more than $500,000.
"As part of our overall plan to streamline operations and enhance customer service, we announced a plan to close our St. Louis plant by mid-summer, and consolidate Label Products manufacturing in Tennessee, Nebraska and Florida. As part of this plan, we recently executed a five-year lease for a 42,000 square-foot facility in Jacksonville, Florida, which will replace our existing facility in St. Augustine, Florida. We believe our three-facility Label Product manufacturing operation will provide the flexibility and efficiency needed to respond to the growth opportunities we see for our label business. In addition, we expect that our plant consolidation project will achieve savings of more than $1 million in 2007."
Nashua's Specialty Paper segment, which includes the paper coating and converting businesses, is the Company's largest business segment. The Specialty Paper Products segment reported net sales for the first quarter of 2006 of $39.3 million, gross margin of $6.3 million, or 16.0%, and pre-tax income of $0.5 million. Net sales in the first quarter of 2005 were $42.2 million, gross margin was $6.7 million or 15.8%, and pre-tax income was $0.2 million.
Albert stated, "Sales in the Specialty Paper segment declined due to lower thermal label face-sheet products and point of sale products. Sales and margins were also negatively impacted by the exit of the coated carbonless product line, as well as by incremental pension cost, which together totaled over $425,000. While sales were slightly lower than a year ago, margins in the converting portion of the Specialty Paper Products segment outperformed last year's results on a percentage basis, and helped increase margins for the entire segment.
"We continue to deliver growth in the wide format product line in this segment, and expect to expand our manufacturing operations by the beginning of the third quarter," said Albert. "In addition, we are introducing an expanded color graphics line during the second quarter that will enhance our value added offering in a growth segment of the wide format market."
Mr. Albert continued, "As we announced on March 15, Tom Brooker will join Nashua as CEO and President on May 4. Tom is an outstanding executive whose 25 years of direct experience enables him to know our industry extremely well. In particular, his expertise in sales and marketing will help Nashua leverage the significant progress that's been made in recent years to make the Company leaner, more focused and better positioned to pursue higher-margin business opportunities. I'm looking forward to Tom joining the great Nashua team and to working with him in my capacity as Chairman."
Use of Non-GAAP Measures
EBITDA is presented as supplemental information that management of Nashua believes may be useful to some investors in evaluating the Company because it is widely used as a measure of evaluating a company's operating performance, as well as to evaluate its operating cash flow. EBITDA is used by management in the computation of ratios utilized for financing purposes and for planning and forecasting in future periods. EBITDA is calculated by adding back net interest expense, income tax expense, depreciation and amortization to net income. EBITDA should not be considered a substitute either for net income, as an indicator of Nashua's operating performance, or for cash flow, as a measure of Nashua's liquidity. In addition, because EBITDA may not be calculated identically by all companies, the presentation here may not be comparable to other similarly titled measures of other companies.
About Nashua
Nashua Corporation manufactures and markets a wide variety of specialty imaging products and services to industrial and commercial customers to meet various print application needs. The Company's products include thermal coated papers, pressure-sensitive labels, colored copier papers, bond, point of sale, ATM and wide-format papers, entertainment tickets, as well as toners, developers, and ribbons for use in imaging devices. Additional information about Nashua Corporation can be found at www.nashua.com.
Thursday, 27 April 2006
Paderborn, - After experiencing double-digit growth in net sales and operating profit (EBITA) in the first six months of the current fiscal year, Wincor Nixdorf has raised its forecast for the full year. "We are still seeing a favorable overall environment and good prospects for more growth. This is also being driven by good trading in Germany. As a result, we are now predicting that net sales will grow by 10% rather than 8%, and operating profit by 15% instead of 10%", emphasized President & CEO Karl-Heinz Stiller.
The first six months saw Group net sales improve 12% to 943 million (841 million). Operating profit before amortization of product know-how (EBITA) was up 19% to 75 million (63 million), producing an improved return on sales of 8.0% (7.5%). Q2 net sales were € 455 million, 18% ahead of the same figure last year (386 million). In the first half of the year, net profit for the period before carve-out expenses climbed 30% to 43 million (33 million). Headcount increased to 7,445 as of March 31, 2006 (6,937 as of September 30, 2005).
Strong trading in Germany and net sales growth in Asia and the Americas ahead of market performance.
Having seen a fairly long period of stagnation, the German business has continued to perform well, with net sales up 14% at 253 million (221 million), making a key contribution to overall growth within the Group. The business in Germany contributed share of 27%, up slightly on last year's figure of 26%. German net sales in Q2 grew by 23%.
In Europe (excl. Germany) net sales during the first six months grew 7% to 496 million (465 million). At 53% (55%), they continue to contribute the largest share of total Group net sales. Net sales in Europe were up 13% in Q2.
First-half trading in Asia and the Americas was again ahead of the market, with net sales in the Americas 22% ahead at 71 million (58 million), or 10% in US dollar terms. The Americas' share of total net sales remained unchanged from last year at 7%.
In Asia-Pacific & Africa, net sales during the first six months moved up 27% to 123 million (97 million), or 16% when expressed in US dollars, meaning that this region is contributing 13% of total net sales (12%).
Net sales growth in both banking and retail segment
First-half net sales in the banking segment increased by 17% to 568 million (485 million), with Q2 growth of 23% in this segment.
Net sales in the retail segment were up 5% to 375 million (356 million). Net sales growth in Q2 in this segment was 11%.
Strong product trading providing a foundation for growing services business
Split by business stream, product net sales in the first half of the year were 15% ahead of the same figure last year, reaching to 565 million (493 million). The Solutions & Services business produced net sales 9% higher at 378 million (348 million), with the overall net sales split shifting in favor of the product business which was 60% (59%) against a Solutions & Services share of 40% (41%).
In Q2, product net sales were up 22% to 268 million (219 million). Net sales of Solutions & Services climbed 12% to 187 million (167 million).
The Company regards itself as well positioned, concentrating as it does on the changes underway in the branch and store businesses of the banking and retail industries. Recent successes in the area of reverse vending systems and intelligent solutions for cash and check deposits confirm the potential available here in terms of automation and standardization of business processes. The Company believes this will continue to be reflected in profitable growth. Karl-Heinz Stiller commented, "Innovative capability and reliability remain values in which our customers and shareholders can place their trust."
Monday, 17 April 2006
Carson, CA - MagTek Inc, a global leader in electronic payment technology, today announced that bay6, LLC has integrated MagTek's Excella STX check scanner into its flagship product BackOfficebay6, a robust check management solution for small and medium-sized business.
BackOfficebay6 a pc-based application supports ARC, Remote Deposit and Check 21 processing as well as soon-to-be available Back Office Conversion. The STX joins MagTek's MICRImage and Excella as the scanners of choice for bay6.
Through the integration of the STX and A2iA CheckReader, BackOfficebay6 images both sides of the check, captures the MICR line, and courtesy (CAR) and legal (LAR) amounts on checks, increasing reporting and audit trail capabilities. Checks are fed through the Excella STX check scanner capturing data image batches on the hard drive after which data can be evaluated before settlement. The MICR batch is released to the bank only after the data has been verified reducing potential for errors being introduced into the banking system. Excella STX can also read additional check data simultaneously, including front scanning before franking, front and back image capture of check, and scanning of standard ID cards.
"By automating check processing transactions, BackOfficebay6 and the Excella STX together reduce the time and costs associated with checking handling" said Victoria Stenberg, Executive Vice President of bay6 LLC. "Excella STX integrated seamlessly into our BackOfficebay6 product offering, bringing advanced image quality and usability features which are vital to our customers. Because of the scaleable nature and operability of Excella STX, it opens the door of opportunity to a broader base of companies that can benefit from ARC and Check 21 processing, and down the road Back Office Conversion".
"There is a clear and compelling need for the industry to address check management solutions to facilitate business process automation, while minimizing fraud and identity theft," said John Arato, Vice President and Business Unit Manager, Retail Products at MagTek, Inc., "bay6 shares our commitment in developing high quality products and advanced technology that can benefit small and medium sized business, including retail operations."
About MagTek
Since 1972, MagTek has been a world leader in electronic transaction technology, from magnetic stripe card readers and writers to high-accuracy MICR check readers and scanners, secure PIN issuance and cardholder verification systems. The company's products and components are in use today at point-of-sale (POS) and back-office locations in thousands of companies around the world; incorporated into kiosks and ATMs, banking customer service terminals, custom retail POS terminals, and restaurant and hospitality equipment. MagTek is based in Carson, California and has sales offices throughout the United States, Europe, and Asia, with independent distributors in over 40 countries.
About bay6
bay6, LLC develops and markets check revenue management solutions for small and medium-sized businesses. This market segment has limited access to emerging technologies for efficiently managing non-cash and non-plastic payments. bay6 is committed to providing superior software, hardware and support. Their products and services are designed to be easy-to-use, yet powerful enough to maximize their clients' efficiency. bay6 draws from an extensive background and experience in check processing, retail technology and the payments industry. For more information, visit www.bay6llc.com.
Monday, 03 April 2006
Info Touch Technologies Corp. (www.infotouch.net) (IFT: TSX Venture Exchange) owners of the TIO Network are offering MetroPCS customers a more convenient way to pay their wireless bills in cash, through Circle K's Zaplink self-serve automated bill payment and financial services kiosks.
The new automated bill payment and prepaid service is now available in 28 Circle K convenience stores featuring the TIO Network-powered Zaplink kiosks in the greater Tampa, Florida area.
"Cash preferred" MetroPCS customers don't need to know their account number to pay their bills with Circle K's Zaplink kiosks. All they need to know is their phone number and zip code and they can conveniently and securely view their account balance and/or make a payment on their MetroPCS account. Payments are made by feeding the cash directly into the Zaplink kiosk's note acceptor. Once the cash is accepted, the Zaplink kiosk then uses an Internet link through the TIO Network to ensure timely posting of the payment.
Users can go through the step-by-step software guided screens in either English or Spanish and can either print or email their receipt to the email address of their choice. There is a convenience fee payable by the consumer on a per transaction basis.
"We are committed to providing our customers the most convenient methods of making their wireless payments", said Mike Ward, MetroPCS vice president and general manager of Tampa. "The Zaplink kiosks in Circle K will offer another easy way for our customers to make their payments."
Circle K is honored that Metro PCS has selected us as a preferred location for their customers to make Metro PCS wireless payments", said Dan Stiel, Circle K manager of financial services. "Every month, thousands of people experience Zaplink kiosks to be a fast, friendly, and reliable means to pay bills."
"We are extremely pleased to work with MetroPCS and Circle K in Tampa", said Info Touch CEO Hamed Shahbazi, "Both companies have struck a chord with customers with their high-value products and services and execution in the Florida market"
About Circle K Stores Inc.
Circle K Stores Inc. is a wholly-owned subsidiary of Alimentation Couche-Tard Inc., the leader in the Canadian convenience store industry.
In North America, Couche-Tard is the third largest convenience store operator and the second largest independent (not integrated with a petroleum company) convenience store operator and the most profitable one within such category. Couche-Tard currently operates a network of 4,909 convenience stores, 3,028 of which include motor fuel dispensing, located in eight large geographic markets, including three in Canada and five, which cover 23 States in the United States. Some 36,000 people are employed throughout Couche-Tard's retail convenience network and executive offices.
About MetroPCS Inc.
Dallas-based MetroPCS Communications, Inc. is a provider of wireless communications services. MetroPCS holds 23 licenses through its subsidiaries in the greater Miami, Tampa, Sarasota, Atlanta, San Francisco, Dallas, Detroit and Sacramento metropolitan areas. MetroPCS has over 2 million subscribers and offers customers flat rate plans with unlimited anytime local and domestic long distance minutes with no contract. MetroPCS is among the first wireless operators to deploy an all-digital network based on third generation infrastructure and handsets. For more information, visit the MetroPCS web site at www.metropcs.com.
About Info Touch Technologies
Info Touch Technologies, a strategic investment of Hewlett Packard, is building the "TIO Network" the largest and most convenient national multi-retailer network of financial services kiosks for the cash preferred consumer marketplace in North America. Info Touch's "Premiere" software is the industry leading software platform for the delivery of automated financial services such as bill payment, money transfer, digital merchandising, PIN dispensing for pre-paid products and services, maps and directions, check cashing and electronic coupons. Info Touch clients include: Circle K/Alimentation Couche-Tard, ExxonMobil, Speedway SuperAmerica, Cricket Communications, Cingular Wireless, COX Communications, Memphis Light Gas and Water (MLGW) and Qwest Communications. Details of the company are available at http://www.infotouch.net/.
About the TIO Network
With more than 700 locations and 6 top tier corporate owned convenience store chains participating, the "TIO Network" is the largest national multi-retailer network of self-service financial service kiosks in North America. Services offered under the TIO brand umbrella are tailored specifically for the cash preferred consumer marketplace. The TIO brand symbolizes safe, private, cost effective access to quality financial services for the cash preferred consumer. More than 250,000 people pay their bills monthly in cash with TIO.
Friday, 31 March 2006
DAYTON, Ohio — Banco Galicia y Buenos Aires S.A., a leading private bank in Argentina, is partnering with NCR Corporation (NYSE: NCR) in expanding its automated teller machine (ATM) channel availability and functionality. The order includes 200 NCR Personas ATMs, NCR's industry-leading APTRA multivendor software, and complete installation and maintenance services.
This is NCR's second recent order with Banco Galicia and one of the largest single contracts for NCR in Argentina. Banco Galicia purchased more than 70 NCR ATMs in 2005 and intends to use this new order to continue its deployment of NCR Personas ATMs to replace older, non-NCR units. Banco Galicia is also a leading customer of Teradata, a division of NCR, using a Teradata data warehouse to efficiently analyze and segment target clients.
Miguel Pe, chief information officer and chief operating officer for Banco Galicia y Buenos Aires S.A., said, "We were impressed with NCR's ability to meet both our service and quality needs, while also delivering a solid value proposition that ensures our investment meets today's requirements while also offering opportunity for future enhancements. Our established relationship with Teradata also helped in recognizing the opportunities available with NCR's APTRA platform."
He added, "NCR has been a supplier of this bank for many years, but I'd say that rather than suppliers, they have been one of the most important technology partners in the bank's 100 years of history. What sets NCR apart is their knowledge of the industry and of our business. They understand the issues of a company like ours. And the Teradata data warehouse has been, is, and will always be a key tool for our business."
Michael O'Laughlin, vice president of NCR in Caribbean and Latin America, said, "We are very pleased to partner with Banco Galicia to ensure the utmost availability of the bank's ATM channel, driven by our extensive services capabilities, quality hardware offers and Windows-based APTRA software platform. APTRA is a tried and tested architecture chosen by the majority of the world's financial institutions using a Windows platform. Given the bank already taps into a Teradata data warehouse, they have even greater opportunity to uniquely differentiate Banco Galicia in the market by personalizing each customer's banking experience."
About Banco Galicia
Banco de Galicia y Buenos Aires (Banco Galicia) is one of the most important private banks of Argentina. It was founded in 1905 and celebrated its 100th anniversary in 2005. Through more than 400 sites in Argentina, the bank offers loans to a client base primarily of businesses and individuals. It also provides consumer, corporate and investment banking; insurance; risk management; and credit and debit cards. Banco Galicia has 2.5 million accounts (credit plus debit), and a current deposit share of 8 percent. More information can be found at http://www.bancogalicia.com.ar.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's Teradata data warehouses, ATMs, retail systems, self-service solutions and IT services provide Relationship Technology that maximizes the value of customer interactions and helps organizations create a stronger competitive position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 28,200 people worldwide.
Thursday, 30 March 2006
NASHUA, N.H. -- Nashua Corporation (NASDAQ: NSHA) today announced that it has signed a new three-year secured financing agreement with LaSalle Bank N.A. and Bank of America that provides the Company with a revolving line of credit of up to $35 million. This agreement, which is effective on March 30, 2006, replaces the Company's existing credit facility with these banks, which was scheduled to expire in February 2007.
John Patenaude, Nashua's vice president finance, chief financial officer and treasurer stated, "Both of these institutions have been long-time supporters of Nashua, and we are pleased that we are extending our relationship with them. The new agreement will provide Nashua with the financial flexibility it requires for the future."
About Nashua
Nashua Corporation manufactures and markets a wide variety of specialty imaging products and services to industrial and commercial customers to meet various print application needs. The Company's products include thermal coated papers, pressure-sensitive labels, bond, point of sale, ATM and wide format papers, entertainment tickets, and ribbons for use in imaging devices. Additional information about Nashua Corporation can be found at www.nashua.com.
Monday, 27 March 2006
NORTH CANTON, Ohio — When planning their new Hopkinton location, executives at The Milford National Bank & Trust Company in Hopkinton, Mass., wanted a new, ultra-modern branch with the latest self-service technology that would serve customers quickly and efficiently and ease teller workloads. And that's exactly what Diebold, Incorporated (NYSE: DBD) provided: an innovative branch fully equipped with the most up-to-date self-service and security products.
"Our goal with this project was to create a high-efficiency banking office with fewer staff but more technology to facilitate routine transactions," said Kenneth Cole, president of The Milford National Bank & Trust Company. "The self-service technology will ultimately allow our customer service representatives to focus more on value-add services."
Located amid a cluster of technology-based companies about 35 miles west of Boston, and adjoined to a Dunkin Donuts that adds to foot traffic, the 2,000 square-foot facility boasts three offices, two teller stations, a customer service counter and an online banking station. A concierge welcomes customers and helps familiarize them with the following Diebold customer service options:
- Two drive-up Vacuum Air Tube systems — Compact, ergonomic pneumatic tube systems that safely transport customer and merchant documents. Transactions are enhanced with Diebold communications systems and one-way or two-way closed-circuit television.
- Two Diebold RemoteTeller Systems - A technology that accommodates any transaction traditionally conducted via the teller line. RemoteTeller increases teller productivity because two or more customers can be served simultaneously at a walk-up banking unit that uses pneumatic tube technology (similar to the drive-up) to exchange cash, checks, coins, receipts and other materials. Communication is facilitated via a two-way video and audio connection. Additionally, tellers can be relocated to less costly and more accessible areas of the facility.
- Two ExpressDelivery systems - An automatic cash-dispensing terminal that boosts teller productivity and increases customer satisfaction and security while reducing costs in teller operations.
- Two Opteva ATMs, including a drive-up unit and an indoor walk-up unit that will ultimately dispense coupons, print statements and offer deposit automation.
- A Securomatic After Hour Depository — A through-the-wall unit that provides convenient and secure bag or envelope deposits.
- Digital surveillance, video cameras, alarms and alarm monitoring.
Diebold's Product Applications Services, a consulting group that partners with financial institutions to assist with the integration of new technologies, aided executives at the Milford National Bank in choosing from a myriad of Diebold solutions to help retain customers and grow their business in response to competitive industry trends.
The Milford National Bank & Trust Company was founded in 1849 and is a wholly-owned subsidiary of MNB Bancorp. In addition to its newest location in Hopkinton, it operates five other offices in Milford, Mendon and Bellingham, Mass. It is a complete financial resource, offering a full array of personal and commercial banking, insurance, investment and trust services.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 14,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold reported revenue of $2.6 billion in 2005 and is publicly traded on the New York Stock Exchange under the symbol "DBD." For more information, visit the company's Web site at www.diebold.com.
Friday, 24 March 2006
ATLANTA -- PRNewswire-FirstCall -- S1 Corporation (Nasdaq: SONE), a leading provider of customer interaction software solutions, and CheckFree Corporation (Nasdaq: CKFR) announced today the integration of S1's online banking solutions with the latest version of CheckFree Web(SM), the industry- leading platform for secure and convenient electronic billing and payment. S1 online banking applications offer consumers and business customers advanced online money management capabilities and self-service banking features. With the close integration of CheckFree Web and S1 online banking solutions, banks can now create the optimal customer experience through the entire range of self-service banking services from account management to receiving and paying bills electronically.
The latest version of CheckFree Web provides customers with robust and innovative electronic billing and payment features, bringing customer usability to a new level with a centralized view of bill payment information on one page in a best-in-class user interface. It also maximizes payment speed, with faster payment capabilities and advanced bill reminders and e-mail notifications. In addition, consumers and businesses using S1's software gain access to CheckFree e-Bill(SM), electronic bills from organizations that represent thousands of brands and the majority of billers common to U.S. households.
Customers of financial institutions using S1 online banking solutions with CheckFree Web are now able to manage their bills and payments with exceptional speed, convenience, and flexibility. Consumers who pay bills on the CheckFree platform provided by their banks are protected by the CheckFree Guarantee against late fees resulting from processing delays and minimized liability for unauthorized transactions.
"S1 provides us with an intuitive user experience through online banking," said Veronica Funaro, assistant vice president, manager online banking at Farmers & Merchants Bank of Long Beach, California. "Now with the CheckFree Web enhancement, we are able to provide our customers with an even more compelling service."
In addition, the S1 to One Solutions program, a service offered to partner financial institutions that implement S1 online banking applications, provides a toolkit to enable clients to effectively communicate and market the features and benefits of the new CheckFree service to existing customers, while also driving increased enrollment and activation of new users.
"CheckFree's partnership with S1 is focused on developing an exceptional user experience to help a growing mainstream consumer base further embrace online banking and electronic billing and payment services," said Jeff Weikert, senior vice president and consumer service provider channel executive at CheckFree. "S1 shares CheckFree's vision of online banking as a cornerstone of a bank's customer relationships, and we value the innovation S1 develops within its solutions."
"CheckFree made customer benefits and usability the primary design focus of CheckFreeWeb, with outstanding results," said Carmen Crutchfield-Smith, Director of Marketing at S1 Corporation. "Any bank using S1 online banking solutions and the newest version of CheckFree Web will have compelling advantages to offer consumers who seek robust management of their online finances."
About CheckFree (www.checkfreecorp.com)
Founded in 1981, CheckFree Corporation (Nasdaq: CKFR) provides financial electronic commerce services and products to organizations around the world. CheckFree Electronic Commerce solutions enable thousands of financial services providers and billers to offer their customers the convenience of receiving and paying their household bills online or in person through retail outlets. CheckFree Investment Services provides a broad range of investment management solutions and outsourced services to thousands of financial services organizations, which manage about $1.3 trillion in assets. CheckFree Software develops, markets and supports software applications that are used by financial institutions to process more than two thirds of the 12 billion Automated Clearing House transactions in the United States. The division also provides operational risk management, financial messaging, corporate actions, and regulatory compliance software to more than 1,500 organizations across the globe.
About S1 Corporation
S1 Corporation is a leading global provider of customer interaction software solutions for financial and payment services. Comprised of applications that address virtually every market segment and delivery channel, S1 solutions help integrate and optimize an institution's entire front office, resulting in increased operational efficiencies, revenue opportunities and overall customer satisfaction. S1 is the only provider with the proven experience, breadth of products and financial strength to empower financial services companies' enterprise strategies. Additional information about S1 is available at www.s1.com.
Thursday, 23 March 2006
CANTON, Ohio -- PRNewswire-FirstCall -- What are the three most important things a financial institution considers with respect to building a new branch? Location, location, location. Choosing optimal sites for financial institutions and public utilities is a specialty for the consulting firm, Verdi & Company, a subsidiary of Diebold, Incorporated (NYSE: DBD).
Verdi uses Pointrac(SM) to strategically leverage customer service technology, capitalize on customer behaviors, create demand for services and increase revenue.
"We wanted to be sure we were building our new branch in the right location," said Alan Smith, president and CEO of Hopewell Federal Credit Union (FCU), in Heath, Ohio. "Verdi helped us achieve our strategic goals by building in the parameters for profit and loss over a period of time based on an examination of the demographics in a 2 1/2-mile radius of each proposed site."
Pointrac is an online decision-support tool for site evaluation and expansion planning. Financial institutions provide the system with a street address that represents current facility locations or expansion sites currently under consideration. In turn, Verdi uses Pointrac to give users a profile of characteristics, such as demographics, for that particular location and surrounding area that will help the financial institution meet its goals and objectives.
Verdi's Pointrac analysis convinced executives at Hopewell FCU to construct a new 2,500 square-foot branch office in north Newark rather than moving forward with an initial decision to purchase an existing 1,750 square- foot building from another financial institution.
"Pointrac provides access to a good mix of market elements that will benefit a variety of strategic areas within an organization, such as facilities, operations, branch administration and marketing," said Gerald D. Verdi, president of Verdi & Company.
Hopewell FCU's new one-acre site will provide ample parking and offer easy access to adjacent streets. Based on Verdi's recommendation, the credit union will also equip the site with three Diebold RemoteTeller(TM) Stations (RTS), an exclusive technology that accommodates any transaction traditionally conducted in a bank lobby.
RTS increases teller productivity because two or more customers can be served simultaneously by one teller. RTS utilizes pneumatic tube technology to exchange cash, checks, coins, receipts and other materials. Communication is facilitated using a two-way video connection, microphone or a telephone handset for privacy. Additionally, tellers can be located in less costly and more secure areas of the facility.
Hopewell FCU also plans to install three drive-thru banking lanes consisting of compact, ergonomic-designed pneumatic tube systems that safely transport customer and merchant documents. Transactions are enhanced with Diebold communications systems and one-way or two-way closed-circuit television.
Hopewell Federal Credit Union is a community chartered credit union delivering banking solutions to anyone who works, lives or worships in Licking County, Ohio. Hopewell Federal has been in the business of serving members since 1962. Hopewell Federal has assets of $55 million and serves 8,000 members. Interested parties may visit Hopewell Federal's Web site at www.hopewellfcu.org.
Based in Buffalo, N.Y. and founded in 1990 by Gerald D. Verdi, Verdi & Company is a financial service consulting firm that specializes in helping hundreds of financial institutions and public utilities across the country optimize their retail delivery and distribution systems. For more information, visit the company's Web site at www.verdico.com.
Diebold, Incorporated is a global leader in providing integrated self- service delivery and security systems and services. Diebold employs more than 14,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold reported revenue of $2.6 billion in 2005 and is publicly traded on the New York Stock Exchange under the symbol "DBD." For more information, visit the company's Web site at www.diebold.com.
Tuesday, 21 March 2006
ATLANTA and LONDON -- PRNewswire-FirstCall/ -- S1 Corporation (Nasdaq: SONE), the leading provider of customer interaction software solutions for financial and payment services, today announced the signing of an agreement with the ATEbank of Greece S.A. (ABG) to supply the full Postilion suite to replace the bank's existing ATM-driving platform and enable it to expand its service offering. This agreement was brokered by Codix S.A., S1 Corporation's Postilion reseller in Greece, which will implement and support the system.
In the first phase of the project, Postilion Realtime will be used to drive the bank's existing and new ATMs. ABG intends to migrate its current network of 600 ATMs -- branded as ATEnet -- and the 15 ATMs it drives on behalf of another Greek bank to Postilion in mid-2006. During this phase Postilion Realtime will replace the incumbent ON/2 switching platform, connecting to the Greek national switch (DIAS), to Visa and MasterCard, and to the core banking system and back-office systems.
Additionally, Postilion Realtime will enable the bank to fulfill its EMV compliance commitments. Postilion PostCard will manage ABG's 1,000,000 debit cards. Postilion Office will allow the bank to perform continuous back-office processing without impacting the online system.
The bank plans to expand the reach of its ATM network, implement new banking channels, and offer new financial services on the Postilion Realtime platform. The bank's goal is for Postilion Realtime to become its financial transaction processing platform, with all transactions from all the bank's subsidiaries and channels being routed through Postilion Realtime to the relevant authorising module on the host system. Postilion Realtime will also provide stand-in authorisation, thereby allowing the bank to offer 24 x 7 service on the new banking channels.
Anastasios Papanikoloau, director of the electronic banking department at ATEbank of Greece, explains why the bank chose Postilion: "We were looking for an open systems transaction processing platform to replace our existing proprietary system. In Postilion, we found a solution with the breadth of functionality that will become central to our strategy for new banking service offerings to the Greek market. For instance, ABG intends to offer Internet banking, Phone banking, Web Kiosks and has ambitions of becoming the location of choice for utility bill payment -- with Postilion, we can do this with ease."
"This agreement," says Chris Pappas, the president and CEO of Codix, "highlights S1 Corporation's growing profile in the European market and Postilion's reputation as the open technology transaction processing system of choice. Postilion has a fast time to market and is designed so that support, maintenance, new integrations, and system enhancements can be done cost effectively with industry-standard technical resources."
"S1 considers this a flagship implementation in the region and an important partnership between these three organisations," says S1's head of operations in Europe and the Middle East, Jan Kruger. "ATEbank of Greece has purchased the breadth of functionality that our software offers. We are delighted that, after thorough due diligence, a leading European retail bank considers our product best in class. This underlines Postilion's position as the leading open systems payment product on the market."
About S1 Corporation
S1 Corporation (incorporating Mosaic Software) delivers customer interaction software for financial and payment services and offers unique solution sets for financial institutions, retailers, and processors. S1 employs 1,500 people in operations in the North America, Europe and Middle East, Africa, and Asia-Pacific regions. Worldwide, more than 4,000 customers use S1 software solutions for financial services. S1 partners with best-in-class organizations to provide flexible and extensible software solutions for its customers. Through the establishment of strategic alliances with the world's leading companies, S1 is successfully accelerating the pace of innovation, implementation, and service delivery.
The payments software solution, Postilion, was added to S1's software solutions when it acquired Mosaic Software in November 2004. Postilion drives payments, including advanced financial transactions such as prepay and self-service, through ATMs, POS terminals, phones, and Internet access points. Postilion provides consolidated management information, integrated card management, EMV chip enablement, and loyalty software solutions. Postilion reduces transaction processing costs, speeds time to market for new products and offerings, improves analysis of customer transactions and business opportunities, and increases profitability. Postilion is at the forefront of next-generation payments processing software -- 250 customers in 49 countries use Postilion to provide leading-edge consumer transaction processing. For more information, please visit http://www.s1.com
About the ATEbank of Greece S.A.
ABG is a group of seven financial services subsidiaries. Ever since its founding in 1929, ABG has combined modern banking practices with the concern to promote the overall development of the Greek farming sector. ABG's client base is now estimated at more than 2.5 million customers.
Far from simply "agricultural," ABG offers a full spectrum of financial products and services in order to satisfy the whole range of customer financial needs. With its more than 450 branches covering the entire country and 600-strong ATM network, ABG ensures round-the-clock retail banking availability. Moreover, ABG's representative office in Germany and a worldwide network of 50 correspondent banks testify to its dynamic presence in the international banking system.
For more information, please visit http://www.ate.gr/en/index.shtml
About Codix S.A. Systems Integration
Codix S.A. Systems Integration focuses on providing turnkey solutions, consulting as well as systems integration for large and complex projects in the Banking and Financial services Industries as well as for the Telecommunication and Security Sectors.
With an aim in providing leading edge solutions possessing a high return on investment for our customers, we partner with "best of breed" corporations from Europe and the U.S.A.
Codix's client list includes major banks and other companies of the public and private sector in Greece, Cyprus and the Balkans such as: ATEbank, Bank of Piraeus, Cosmote, CYTA (Cyprus), DIAS-Interbanking Systems SA, EFG Eurobank, the Central Bank of Greece, Geniki Bank, RASDAQ ROMANIA, TIM and University of Athens.
Codix resells S1 Corporation's Postilion payments software solution throughout Greece, Cyprus, Romania, and Bulgaria.
For more information, please visit http://www.codix.gr/
SOURCE S1 Corporation
CONTACT:
Martina von Bonin, Marketing Manager, Europe and Middle East, +44-1932-574-700,
Chris Watson, Global VP of Marketing, +1-404-923-6775,
Pavlina Mavraki, Marketing Communications Director, Codix S.A. Systems Integration, +30-210-725-5020,
Friday, 17 March 2006
WEST CHESTER, Pa.- MEI announces that its CASHFLOW SC Series note acceptor has been integrated into Air Tube Conveyors' new Intelli-Safe point-of-sale safe, which was recently launched in the UK market. Currently deployed in thousands of retail locations, petrol forecourts and fast food restaurants across Australia and New Zealand, Intelli-Safes secure cash in sites that have high volumes of cash transactions.
Intelli-Safes are designed to be used by cashiers at the point of sale immediately following cash transactions, and are usually placed under or behind the counter. After receiving banknotes from customers, cashiers feed them into the safe via the note acceptor, where they are validated and stored securely out of reach of employees and potential thieves. Intelli-Safes have been proven to reduce cash shrinkage by up to 50%.
Equipped with MEI cash acceptors, Intelli-Safes achieve a 98% first pass rate and store validated notes within 2.5 seconds. Each Intelli-Safe can hold up to 2400 notes, receiving them from up to ten cashiers at a time and running individual reconciliation functionality. Euro versions of the Intelli-Safe are also available.
"The principle of Intelli-Safes is simple: minimize the handling of cash, and you minimize shrinkage," said Graham Siddle, managing director at Air Tube Conveyors. "The safes remove the temptation of a till full of cash. These units need to be ultra reliable, which is why we opted for the industry's most reliable brand of note acceptor."
About MEI's Full Line of Cash Acceptors for Self-Serve Systems MEI (Mars Electronics International) offers the industry's most complete line of note and coin acceptors for the varying needs of retail self-serve applications. MEI SODECO(TM) BNA56 note acceptors are designed specifically for use in high-volume, high-value applications with dedicated cash-box collection and a revenue center. MEI CASHFLOW SC Series note acceptors are the world's most technically advanced cash acceptors for retail applications. MEI Series 2000 note acceptors provide a lower-end alternative for retail applications that do not require premium features or a lockable cash box. MEI Combo Acceptors are the industry's first units that accept cash, credit and debit. MEI CASHFLOW 9500 coin acceptors are ideal for kiosks and other unattended retail systems. MEI provides all the technical support that OEMs, professional software developers and systems integrators need to design, integrate, test and deploy their self-serve systems.
About MEI
MEI systems are relied upon for more than 1 billion transactions per week in 90 countries. The company developed the first electronic coin mechanism in the 1960s, followed by the first electronic non-contact note acceptor, and more recently its vending management system. Today MEI has the largest worldwide installed base of unattended payment mechanisms. In 2004, MEI reached a milestone of selling more than 3.5 million note acceptors, 4.5 million coin mechanisms and 1 million control boards worldwide. Its products are in widespread use in the vending, soft drink, gaming, amusement, transportation, retail, and kiosk markets. For more information on MEI and its products, visit www.meiglobal.com/kiosks or call 1-800-345-8215.
About Air Tube Conveyors
Air Tube Conveyers Ltd. is a leading, global manufacturer of pneumatic conveying systems, specialist retail paging systems, rising security screens and complementary software. Air Tube's systems meet the needs of customers that require secure conveying of cash, documentation, samples, products, or staff in potentially sensitive areas. For more information, visit www.airtubegroup.co.uk/about.html .
Contacts:
MEI
1301 Wilson Drive
West Chester, PA 19380-5963
www.meiglobal.com
800-345-8215
Wednesday, 15 March 2006
ATLANTA, March 15 /PRNewswire-FirstCall/ -- S1 Corporation (Nasdaq: SONE), a leading global provider of customer-interaction software for financial services, announced today that M&T Bank, the principal subsidiary of M&T Bank Corporation, a $55 billion asset holding company with 645 banking offices, and TCF, a $13.4 billion asset holding company with 453 banking offices, are both achieving measurable business value from successfully deployed S1 Teller solutions. TCF also deployed S1 Sales & Service Platform in conjunction with the Teller roll-out.
M&T Bank has deployed S1 Teller as the bank's mTell solution at more than half of its 645 branches. The Bank began the deployment in September 2005 and continues to rapidly deploy the branch automation solution at a rate of about 18-34 branches per week with a target of completion for mid-summer 2006. Prior to beginning the implementation process, M&T Bank outlined a number of customer service and operational objectives it expected to achieve following deployment. According to Mike Shryne, senior vice president retail operations for M&T Bank, the project has already met and surpassed a number of objectives, including a reduction in training time on the teller system operations from three days to approximately one half day. The bank also anticipates a significant lift in commercial income fees over and above its business case in deployed branches - early results are showing as much as 33 percent.
"One of the biggest benefits of the new mTell solution is its integration with back-office item processing systems that automates the power-encoding of checks. We no longer have to manually encode every check via the proof process, as this process is now fully automated. This capability alone will save M&T Bank over $1 million in expenses annually," commented Shryne.
The new mTell solution provides tellers with a number of automated features that enable fast, accurate information and immediate completion of the customer's transactions. mTell also talks to all of the Bank's back- office systems and gives tellers a view across all interactions and improves accuracy with the assurance that all transactions will be done right the first time. The Bank's deployed branches are seeing the error rates plummet and expect mTell to reduce its mis-posted transactions by 68 percent. The Bank also added another level of protection to accounts by setting the system up to do automated searches against other applications for fraud to give customers a higher level of security against fraudulent activity.
TCF, an S1 customer since 1993, also recently deployed the S1 Teller and S1 Sales and Service Platform solutions as an upgrade to the bank's branch technology infrastructure. All of TCF's 453 branches throughout the Midwest are operating with the new branch automation solutions in place. The Bank's main goal was to bring its current technology up to speed by implementing a Windows-based solution that would not only replicate the service they offered already, but also enable the Bank's tellers and customer service representatives to focus more on interacting with the customers and less on operating a system.
"This was TCF's largest IT project undertaken to date, and the S1 Teller and Sales and Service solutions were implemented without flaw," said Tim Doyle, senior vice president retail functional management for TCF. "We had a very aggressive deployment schedule, with an average of 28 branches being brought up on the new system per week, and throughout the entire deployment we heard only positive comments from our branches and bankers on the simplicity and intuitiveness of the solutions."
The Bank's branch operations team received very positive feedback from across its branch network on how simple the solutions are to use and how much faster it is to train employees with more streamlined and intuitive systems. As part of the deployment and training of the solutions, TCF also developed a special newsletter to highlight and emphasize the features/functions of the system that make it easier for bankers to complete job functions.
The newsletter included the following highlights:
- Account Services: The system provides for a guided account opening process that includes pre-determined list of values from drop down menus, making it easier to open customer's accounts and comply with Bank Secrecy Act Customer Identification Program requirements. A more intuitive system helps to focus more attention on the customer's new account needs.
- Transaction Code Descriptions: A list of transactions and associated descriptions makes it much easier than remembering transaction codes.
- Error Correct: Correcting transactions from the Electronic Journal is much easier.
- Account Opening Process: TCF can open multiple accounts with one session and the system will automatically pre-populate the customer's information to make the subsequent account fulfillment process much more streamlined.
- Balancing: The streamlined balancing allows minimal input and any "overs" or "shorts" are automatically posted, the system knows which general ledger to run.
"S1 continues to be an exceptional partner," said Gregg Goudy, executive vice president information technology for TCF. "We look forward to continuing to work with S1 on multiple projects over the next few years."
About M&T Bank
M&T Bank is the principal subsidiary of Buffalo-based M&T Bank Corporation, which has offices in New York, Pennsylvania, Maryland, Virginia, West Virginia, Delaware and the District of Columbia. Additional information is available at www.mandtbank.com.
About TCF
TCF is a Wayzata, Minnesota-based national financial holding company with $13.4 billion in assets. TCF has 453 banking offices in Minnesota, Illinois, Michigan, Wisconsin, Colorado and Indiana. Other TCF affiliates provide leasing and equipment finance, brokerage, and investments and insurance sales. www.tcfexpress.com.
About S1
S1 Corporation (Nasdaq: SONE) is a leading global provider of customer interaction solutions for financial and payment services. Comprised of applications that address virtually every market segment and delivery channel, S1 solutions help integrate and optimize an institution's entire front office, resulting in increased operational efficiencies, revenue opportunities and overall customer satisfaction. S1 is the only provider with the proven experience, breadth of products and financial strength to empower financial services companies' enterprise strategies. Additional information about S1 is available at www.s1.com.
Thursday, 09 March 2006
Agriculture Bank of China, one of the country's four largest state-owned commercial banks, has placed another order with Wincor Nixdorf for the supply of automated teller machines. Wincor Nixdorf is to install 877 ATMs in the bank's branch network which consists of 37 main provincial branches, over 30,000 other branches and 400 self-service centers. The contract is, in terms of volume, one of the largest orders Wincor Nixdorf has won in China and sees the service provider which specializes in branch banking and distributed retailing continue its planned expansion in Asia.
The business relationship between Agriculture Bank of China and Wincor Nixdorf goes all the way back to 1997, and the bank now has over 1,300 Wincor Nixdorf self-service systems in service. This latest award saw various different companies selected as suppliers, with the largest share of volumes going to Wincor Nixdorf. As part of its global growth strategy, Wincor Nixdorf is aiming to expand its business activities on a step-by-step basis, in particular in Asia and the Americas now that, in Europe, the company has secured the market leadership position in retail and taken the Number 2 position in banking.
Monday, 06 March 2006
ATLANTA, March 6 /PRNewswire-FirstCall/ -- S1 Corporation (Nasdaq: SONE), a leading provider of customer-interaction software for financial services, announced today the release of the S1 Personal Banking 3.5 and Business Banking 3.5 solutions into its Managed Introduction Program. With enhanced international and affiliate banking capabilities as well as personal financial management and customer segmentation functionality, the new version of S1's applications will allow financial institutions to better service and sell to their customers while leveraging a common platform -- the S1 Enterprise Platform -- to reduce system maintenance and support costs.
With this release, S1 leverages its 10 years of experience in online banking, as the company took the world's first bank live on the Internet in 1995, and its extensive knowledge of leading edge J2EE technology to deliver robust capabilities that set new standards in self-service banking. As the newest release of its online Enterprise solutions, S1 has approximately 80 financial institutions around the world using the S1 Enterprise Platform and anticipates upgrading many of these customers to the new release after the Managed Introduction Program is complete.
According to Ross McKay, vice president of self-service banking products for S1 Corporation, "As the Enterprise products continue to mature and become more robust, the new release enables S1 to address the growing demand for a common platform for both retail and business online banking solutions. We are excited to begin working with the selected customers in our Managed Introduction Program to focus our attention on ensuring these customers' success as we roll out the release on a broader basis later this year."
Key Enhancements:
Banks hoping to tap into the rapidly growing multi-lingual market are now able to use S1 Personal Banking and Business Banking to offer these customer segments a compelling online banking experience. With S1, bank customers are able to choose their preferred language for interacting with their bank online, while reducing the bank's required support and maintenance.
With a single instance of the S1 Enterprise solution running, financial institutions can use the capabilities of the S1 Application Manager found in the S1 Enterprise Platform to segment their customers and customize online products and price points accordingly. This not only generates significant new revenue opportunities for the financial institutions, it also creates a more compelling experience for the bank's customers.
S1's Personal Finance Manager (PFM) provides banks' online users a single online banking environment that delivers seamless access to financial management tools such as the online check register that are integrated with real-time account information and reporting capabilities for personal financial planning. This enables banks to cultivate more active and loyal online customers that repeatedly use their Web sites to perform advanced banking tasks.
The applications' new e-Statements module, which allows users through an online interface to "opt out" of receiving paper statements, further extends the bank's ability to reduce the costs associated with the labor and postage.
The new Foreign Exchange (FX) module, a part of the S1 Business Banking solution, provides daily rate sheets, giving banks improved spread income opportunities as part of their FX offering. S1 Business Banking also offers another ACH payment method, adding the child support payment capability for employers to withhold these payments on behalf of their employees.
About S1 Enterprise
S1 Enterprise Personal Banking and S1 Enterprise Business Banking are among the company's seven major applications integrated on the S1 Enterprise Platform. These applications also include S1 Corporate Banking, S1 Enterprise Teller, S1 Enterprise Sales & Service Platform, S1 Enterprise Call Center, and S1 Enterprise Marketing Center. The applications can be implemented independently or collectively as an integrated solution.
About S1 Corporation
S1 Corporation is a leading global provider of customer-facing software for more than 4,000 banks and insurance providers around the world. Comprised of applications that address virtually every market segment and delivery channel, S1 solutions help integrate and optimize an institution's entire front office, resulting in increased operational efficiencies, revenue opportunities and overall customer satisfaction. S1 is the only provider with the proven experience, breadth of products and financial strength to empower financial services companies' enterprise strategies. Additional information about S1 is available at www.s1.com.
Contact:
Chris Watson
Vice President of Marketing of S1 Corporation,
1-404-923-6775,
or
Thursday, 02 March 2006
NORTH CANTON, Ohio -- Diebold, Incorporated (NYSE: DBD) today announced it has successfully completed the private placement of $300 million in staggered maturity notes with institutional investors. The financing is comprised of senior notes with 7, 10 and 12-year maturities and has an effective weighted-average interest rate of 5.36 percent. This fixed-rate financing allows Diebold to take advantage of attractive long-term interest rates and provide funding flexibility for potential acquisitions, share repurchases and other opportunities.
"I am very pleased with the favorable interest rate generated in this private placement, which resulted in an oversubscription from the original plan of $225 million to $275 million," said Kevin J. Krakora, vice president and chief financial officer. "Given the attractive long-term rates offered and the level of funds available, the company ultimately elected to secure $300 million in long-term financing. I believe the success of this issuance is a testament to the company's financial strength and future growth prospects."
The notes have not been registered under the Securities Act of 1933 and may not be offered or sold in the United States absent registration or an applicable exemption from registration requirements. This press release shall not constitute an offer to sell or a solicitation to buy such notes and is issued pursuant to Rule 135c under the Securities Act of 1933.
Forward-Looking Statements
In this press release, statements that are not reported, financial results or other historical information are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give current expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements relate to, among other things, the company's future operating performance, the company's share of new and existing markets, the company's short- and long-term revenue and earnings growth rates, the company's implementation of cost-reduction initiatives and measures to improve pricing. The use of the words "believes," "anticipates," "expects," "intends" and similar expressions is intended to identify forward-looking statements that have been made and may in the future be made by or on behalf of the company. Although the company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and on key performance indicators that impact the company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed in or implied by the forward-looking statements. The company is not obligated to update forward-looking statements, whether as a result of new information, future events or otherwise.
Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. Some of the risks, uncertainties and other factors that could cause actual results to differ materially from those expressed in or implied by the forward-looking statements include, but are not limited to:
- competitive pressures, including pricing pressures and technological developments;
- changes in the company's relationships with customers, suppliers, distributors and/or partners in its business ventures;
- changes in political, economic or other factors such as currency exchange rates, inflation rates, recessionary or expansive trends, taxes and regulations and laws affecting the worldwide business in each of the company's operations, including Brazil, where a significant portion of the company's revenue is derived;
- acceptance of the company's product and technology introductions in the marketplace;
- unanticipated litigation, claims or assessments;
- the company's ability to reduce costs and expenses and improve internal operating efficiencies;
- the company's ability to successfully implement measures to improve pricing;
- variations in consumer demand for financial self-service technologies, products and services;
- challenges raised about reliability and security of the company's election systems products, including the risk that such products will not be certified for use or will be decertified;
- changes in laws regarding the company's election systems products and services;
- potential security violations to the company's information technology systems; and
- the company's ability to achieve benefits from its cost-reduction initiatives and other strategic changes.
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 14,000 associates with representation in nearly 90 countries worldwide and is headquartered in Canton, Ohio, USA. Diebold reported revenue of $2.6 billion in 2005 and is publicly traded on the New York Stock Exchange under the symbol 'DBD.' For more information, visit the company's Web site at www.diebold.com.
Media Contact:
Mike Jacobsen
+1 330 490 3796
Investor Contact:
John Kristoff
+1 330 490 5900
Wednesday, 14 December 2005
Wincor Nixdorf AG continued its course of profitable growth and further expanded its market position in the fiscal year 2004/2005 (ending September 30). Group sales increased 11 percent to €1,744 million (previous year: €1,576 million). Adjusted for exchange rate fluctuations between the U.S. dollar and the euro, group sales rose 12 percent. Group operating profit (EBITA) increased 17% to €137 million (€ 116 million last time). The increase resulted from a significant rise in operating performance and further improved cost structures. Net profit for the period increased to €55 million (€44 million). In addition, Wincor Nixdorf increased its operating cash-flow to €133 million (€122 million) while reducing its net debt to €176 million (€234 million).
The improved profitability in fiscal 2004/2005 will benefit the shareholders of Wincor Nixdorf AG. At the Annual General Meeting of shareholders on February 21, 2006 in Paderborn, Germany, a dividend of €2.10 per share for fiscal 2004/2005 will be recommended, representing a 74 percent increase over the previous year (€1.21 per share). The payout will increase to €34.7 million from €20 million.
"These figures confirm our growth strategy," said Chief Executive Officer Karl-Heinz Stiller at a press conference in Düsseldorf, Germany, on December 14."We are continuing to grow our business with banks and retailers, expand globally and tap new growth potential." Stiller was optimistic about the company continuing its profitable course in fiscal 2005/2006, assessing the necessary market conditions as favorable. "We expect sales to grow by eight percent and operating profit (EBITA) by 10 percent," the CEO said.
Internationalization driving growth
The sales increase in fiscal 2004/2005 was driven entirely by the international business. In Europe - excluding Germany - sales increased 18 percent to €902 million (€764 million). "After becoming the European market leader in retail, we are now close to reaching this goal in banking," said Stiller, commenting on the significant business growth in Europe, which exceeded the market. In Germany, sales dipped slightly to €513 million (€515 million). Strong growth was also achieved in the Americas, with sales up 18 percent to €133 million. Based on the U.S. dollar, sales increased by 23 percent.
Full IT service provider for business process solutions in retail banking branches
In the fiscal year, retail banking sales grew 11 percent to €1,028 million (€930 million). The growth was largely the result of international sales. Operating profit (EBITA) grew 14 percent (€13 million) to €105 million.
In addition to quality, new solutions for complete business processes in branch offices with integrated hardware and software as well as services have provided a competitive advantage. These solutions, for instance, offer a total cost of ownership advantage for the duration of a system's installation. Examples of these new solutions are self-service systems that accept both checks and cash and book accordingly.
Retail business benefited from innovation and services
In the retail segment, sales also grew 11 percent to €716 million (€646 million). The increase was driven largely by international orders. Operating profit (EBITA) grew 28 percent to €32 million
(€25 million).
In the product business area, the common system platform for nearly all Wincor Nixdorf's electronic POS terminals, self-service and automation systems provided a competitive advantage. In the solutions business, the Company benefited from its strength in application software and systems integration. Reverse vending and lottery systems also contributed to the retail segment's growth.
Strong growth in solutions/services for banks and retailers
Net sales of hardware products increased nine percent across the Group, while those in the solutions/services segment rose
14 percent. As a result, the solutions/services share of total sales grew to 41 percent (40 percent). The long-term goal is to increase this share to around half of total sales.
Wincor Nixdorf experienced increasing demand for complex IT services in the branch office, such as cash management and network-supported IT operations of self-service systems. Both are core elements of outsourcing projects, which banks are increasingly introducing to relieve themselves of IT tasks and focus on their core business. In fiscal 2004/2005, Wincor Nixdorf won several long-term outsourcing contracts from well-known international banks. In Germany, the Company and two savings banks launched the outsourcing joint venture Wincor Nixdorf Portavis GmbH in which Wincor Nixdorf has a majority stake.
Increased investments in research and development
In the fiscal year under review, Wincor Nixdorf invested around €78 million (€73 million) - an increase of 7 percent compared to the previous year - in research and development (R&D), or 4.5 percent of net sales, in a move to ensure the technological strength of the company in the future. The number of employees in R&D rose to 714 (660).
Number of employees increased again
Against the general trend, Wincor Nixdorf increased the number of employees in Group by 823 to 6,937 (6,114) again in fiscal 2004/2005. The Group now employs more people outside Germany - 3,542 - than in the country (3,395). Most of the new employees were in the services area. The international sales network was also expanded.
Confirmed outlook
In fiscal 2005/2006, the Group expects to increase sales by eight percent and EBITA by 10 percent not only through its international activities. The German business is also expected to contribute to sales growth again.
Given the continued growth of the global economy, Wincor Nixdorf expects to grow its business with banks and retailers. Both sectors, however continue to face fierce competition internationally. This competition has led to ongoing modernization and restructuring in branch and store operations for which Wincor Nixdorf offers innovative solutions. In addition, the Company continues to expand its activities in neighboring branches such as lottery and postal companies as well as food establishments and service stations.
"We can confirm our outlook based on our recent successful contracts for outsourcing projects and reverse vending systems," Stiller said. "We will continue to strive to keep our promise, as reliability is the prerequisite for trust, which our customers, employees and investors have placed in us."
Wincor-Nixdorf
Heinz-Nixdorf-Ring 1
Paderborn, Deutschland 33102
Germany |
Website: http://www.wincor-nixdorf.com |
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