News Archive 
SSKA Industry News
Friday, 11 December 2009
DED Limited, a printer distributor based in the United Kingdom, today announced the availability of Nippon Primex' 2-inch thermal kiosk printer, the NP-K204. The company says the NP-K204 is available at an entry-level price and is ideal for printing tickets, receipts and vouchers.
 
DED says the printer is designed for ease of use and features drop-in paper loading, prints at 80mm per second and is compatible with paper between 48mm and 58mm wide on a diameter of up to 80mm. The printer also offers a full or partial paper cut and improved ease of paper insertion and feeding via an upper paper entrance slot, according to a DED news release.
Posted by: Caroline Cooper AT 09:18 am   |  Permalink   |  0 Comments  |  
Tuesday, 01 December 2009

NCR Corp. today announced the deployment of its Blockbuster Express DVD-rental kiosks in 200 Duane Reade drugstore locations in Manhattan. The kiosks offer DVD rentals for $1 per night and will be installed in 200 locations over the next several months, most of them by the end of the year, NCR says. Some of the kiosks already are operating at Duane Reade locations.

Alex Camara, vice president and general manager of NCR Entertainment, says the kiosks' convenience factor is well-suited to Duane Reade's customer experience.

DVD rental kiosks are a great fit in high-traffic urban areas because they take up a very small retail footprint. Paired with a convenience or drug store location, it gives consumers a very convenient way to pick up their favorite entertainment titles while they shop for everyday items. New Yorkers think of Duane Reade for convenience. Our DVD kiosks provide Duane Reade with additional convenience for its customers.

NCR says the Blockbuster Express kiosks offer the largest selection of new-release and classic titles in the DVD-rental kiosk market, with more than 900-disc capacity.

Posted by: Caroline Cooper AT 09:34 am   |  Permalink   |  0 Comments  |  
Thursday, 19 November 2009

NCR Corp. has announced the opening of a new manufacturing plant in Manaus, Amazonas in Brazil. The company said in a news release that the facility will support the market demand for NCR's SelfServ ATMs in Brazil, the Caribbean and throughout Latin America. The company announced it would build the plant earlier this year.

Bob Tramontano, NCR's vice president of marketing, says the Brazilian market is poised for rapid growth:

Surveys with the retail banking industry show that the Brazilian ATM market is to grow 16 percent by 2012, which warrants that significant investments are made. NCR’s investment of R$73 million (US $42 million) will help shape the future of manufacturing in Brazil as we build, design and engineer specific products to meet the needs of our customers in the region.

NCR says the new facility will create 250 new jobs in Manaus.

Posted by: Caroline Cooper AT 09:54 am   |  Permalink   |  0 Comments  |  
Friday, 13 November 2009
IER, a provider of self-service technology for the airline industry, has announced the launch of its Local Partner Program. The company says it will certify "Local Business & Service Providers" (LPs) to resell and service IER equipment, as well as "Local Service Providers" (LSPs) to focus strictly on servicing the company's equipment.

IER says that selecting skilled, customer-oriented specialists in countries where the company doesn't have a direct presence will allow it to deliver a higher level of expertise and innovation. Pascal Monserand, vice president of indirect channel sales for IER, says the company wanted to expand on its existing local partnerships by developing a dedicated program:
With the LPP, we wish to help partners continue to develop the in-depth technical expertise, market knowledge and highly specialized skill sets needed to implement, deploy and support the cutting-edge solutions expected by our end-customers. Over the years, local partnerships have proved successful, but today we are pleased to launch a dedicated and comprehensive indirect channel program, which will enable the industry to take full advantage of IER's innovations through unmatched worldwide local services and skills.
 
IER is sourcing localized providers to partner with and says information about the program can be found on its Web site.
Posted by: Caroline Cooper AT 10:05 am   |  Permalink   |  0 Comments  |  
Monday, 09 November 2009

Nanonation, a Lincoln, Neb.-based provider of software for kiosks and digital signage, has announced it will showcase enhancements to its products at this week's KioskCom Self Service Expo. According to a news release from Nanonation, the company will show attendees new technologies to deploy and manage digital marketing assets across a variety of customer touchpoints. The company's booth also will feature stations where attendees can see a firsthand demonstration of its CommandPoint tools to monitor, manage and measure enterprise deployments.

Brian Ardinger, Nanonation's chief marketing officer, says the company's exhibit will give attendees an idea of how its customer experience technologies can benefit their enterprises:

We’ve enhanced our software platform to provide a wider range of customer experience technologies than ever before. These technologies enable businesses to cut costs, leverage investments, and deliver differentiated experiences across the enterprise. This show will give marketers and IT professionals a way to see, feel, and experience real-world examples.

Nanonation says the new product features it will exhibit include:

  • User interface and functionality enhancements to its software platform
  • Enhanced data-tagging intelligence to automate and improve content management
  • Intelligent, SKU-activated merchandising solutions for customers and employees
  • Digital menu board solutions for hospitality environments
  • Customer-driven digital signage
  • Mobile integration solutions, including Microsoft Tag and SMS messaging
  • Digital audio solutions for management of the in-store audio experience

The company also has announced that CEO Bradley Walker will moderate a panel, "Creating the Intelligent Customer Experience," Tuesday at 10:30 and that Ardinger wil present a "Tech Talk" on the show floor entitled "Better Shopper Marketing Through Technology: Creating Innovative, Immersive and Intelligent Customer Experiences."

Nanonation is a platinum sponsor of the KioskCom event and will showcase its solutions in booth #307.

Posted by: Caroline Cooper AT 10:22 am   |  Permalink   |  0 Comments  |  
Thursday, 29 October 2009

Epson, a supplier of POS and print solutions, today announced it will launch a new line of transaction printers that includes a compact, thermal printer with all-front access for use in specialty POS and kiosk applications. According to a news release from Epson, the new printer will be released sometime in the next two quarters, along with two other models for use in retail applications.

Epson says that in a 2009 brand-awareness study, 79 percent of resellers said that Epson's range and variety of printers gave them a sales advantage when selling to retailers. Keith Kratzberg, senior vice president of commercial sales and marketing for Epson America, says the new line of printers will offer its partners even more options:

Resellers are extremely important to our success. We listened to the feedback throughout the channel, and we designed new products to meet market demands. Whether the customer needs a simple plug-and-play printer or a highly configurable printer for use across a large retail enterprise, our partners will have an Epson solution. This new lineup of products will generate new revenue streams for our channel partners and help them cultivate and grow their businesses.

Epson says that, according to a 2009 IHL retail study, the company holds a 41 percent share of the thermal printer POS installed base.

Posted by: Caroline Cooper AT 10:47 am   |  Permalink   |  0 Comments  |  
Tuesday, 15 September 2009
Self-service provider NCR Corp. has announced it will make ADFLOW Networks an authorized reseller for its SelfServ 60 customer-facing touchpoint kiosk. According to a news release from NCR, the deal will bring NCR's self-service solution together with ADFLOW's digital signage and software technology to create an interactive retail kiosk.
 
Steve Kartonchik, ADFLOW's executive vice president of sales and marketing, says the solution will enable retailers to better reach customers at the point-of-decision:
Capturing attention and engaging customers through interaction at the point-of-decision is critical in achieving true one-to-one marketing. NCR, which leads how the world connects, interacts and transacts with business, and ADFLOW Networks, with its innovative assisted-selling solutions, offer retailers a means to redefine the in-store customer shopping experience while increasing sales, boosting store productivity and enhancing operational efficiency. We are delighted to be working with NCR to deliver these exciting solutions to the marketplace.
NCR says the solution also will utilize ADFLOW's Retail Analytics reporting system, giving retailers valuable insight into customer buying behavior.
Posted by: Caroline Cooper AT 01:29 pm   |  Permalink   |  0 Comments  |  
Monday, 19 June 2006
ATLANTANCR Corporation (NYSE: NCR) announced today that Millennium Technology Group Orlando, a leading provider of technology products for the hospitality industry, has been named an NCR RealPartner reseller of the NCR EasyPoint Xpress Check-In self-service kiosk.
 
The 1,334-room Rosen Centre hotel in Orlando, Fla., will be the first Millennium customer to use multiple NCR EasyPoint Xpress Check-In kiosks for check in, check out and guest services.
 
"This alliance supports our leadership in supplying superior technology solutions for the hospitality industry," said James Bina, president of Millennium Technology Group Orlando. "We are pleased to add the NCR EasyPoint kiosk to our suite·a superior self-service device that blends seamlessly with our full offering of enterprise and property management solutions."
 
Millennium offers full-service help desk and software support for Visual One Systems, a leading provider of lodging-management software. Millennium will provide sales, installation and support of the NCR EasyPoint Xpress Check-In solution in conjunction with Visual One Systems' kiosk-interface software.
 
"This partnership provides a new breadth of opportunities for NCR and Millennium to offer and deliver best-in-class self-service solutions to Visual One Systems' extensive user base," said Tracy Flynn, vice president of hospitality solutions for NCR's Retail Solutions Division. "Our relationship represents our mutual commitment to provide solutions that deliver the efficiency, convenience and service demanded by today's travelers."
Posted by: AT 12:54 pm   |  Permalink   |  
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