White Papers & Case Studies 
Tuesday, 22 January 2008
When office supplies giant STAPLES recognized that custsomer demand in certain stores was outpacing the supply of customer service associates, the company decided to look for a self-service solution. For help, they turned to Experticity. Webcam-driven help kiosks from Experticity put STAPLES customers in touch with off-site customer service reps.
Download now.
Posted by: Experticity AT 12:54 pm   |  Permalink   |  
Tuesday, 22 January 2008
Pfizer manufactures more than 140 prescription medications and over-the-counter products.  Pfizer uses a program of employee education, testing and certification to guarantee that personnel involved in the manufacturing processes are the most highly trained and qualified. With thousands of employees involved in the manufacturing of Pfizer’s medications, the company sought to streamline this process without losing the ability to verify the test taker’s identity or diminishing the integrity of the testing or the results. Download now.
Posted by: AT 12:44 pm   |  Permalink   |  
Wednesday, 02 January 2008
What could be more entertaining for your average gung-ho sports fan than an interactive entertainment center? Patrons can check the scores of their favorite teams while they eat at several 810 Zone restaurants. Download now.
Posted by: Nanonation AT 01:00 pm   |  Permalink   |  

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