The healthcare industry is held to a particularly high standard when it comes to data security and patient privacy. Unauthorized access to patient data can be costly to a facility's reputation and bank account. Kiosk software is designed specifically to secure your device, network and data from unauthorized individuals.
In today's market, the iPad and Android tablets are doing more than just disrupting the way millions of users consume digital content on-the-go and at home. They are paving the way for businesses across many different industries to more effectively and memorably engage with their customers. Since they are a cost-effective and beautiful way to engage with customers, they easily create memorable one-on-one experiences in any location.
In this demo from DigiKomp, Mike Honkomp shows you how to protect your electronic hardware from electric hazards with the ESP Power Filter versus using a standard power strip.
Acquire Digital was commissioned to create an interactive kiosk application to enable customers of Optical Express and Pearle Opticians stores located throughout the UK and Netherlands to discover the benefits of Transitions lenses first hand.
Network Rail is the government-created owner and operator of most of the rail infrastructure in Great Britain (England, Scotland and Wales).
Acquire Digital was given just three weeks to create the perfect solution for Network Rail. Tasked with creating an information point which would showcase current and planned workload for the whole of the UK to the company's board members, staff and visitors, Acquire enlisted the help of the Working Solutions design studio to collate client content before identifying and developing the best way to present technical information to an 'every day' kiosk audience.
Aeroméxico is the largest Mexican airline nowadays. Its high quality standards have positioned the airline as the best on-time performance in the world with more than 300 daily flights, among other outstanding characteristics.
Aeromexico is a member of the Sky Team Global Alliance in order to offer their clients more flying options all over the world.
Always looking to offer the best to its customers, Aeromexico decided to approach its corporate clients by offering them a 24/7 reservation service in their own workplaces.
The British Museum, although an entry free attraction, occasionally displays some exhibitions for which payment is required. Having a website from which to offer bookings and receive payment was alright but the museum wanted their visitors to be able to collect their tickets from kiosks in the building itself. Acquire was commissioned by the British Museum to develop a "queue busting" application that would allow visitors to print tickets without waiting in line.
The complex covers two floors in four adjacent buildings. Washington Mall desired a wayfinding mall directory with interactive concierge and promotional capabilities.
Livewire was engaged by the hardware vendor to provide the software solution for the Mall’s multiple wayfinding directories.
Download this case study to read more about the functionality and implementation of the solutions for Washington Mall by Livewire.
A leading global food and beverage company needed to provide a portal to Human Resources tools to more efficiently serve 40,000 disconnected employees in their manufacturing and distribution facilities.
With the help of Kiosk Information Systems, they implemented an 800-unit kiosk deployment within 650 facilities world-wide to provide automated, independent access to a full complement of HR services.
SoloHealth® enables individuals to conveniently monitor their blood pressure, vision, weight and body mass index using its self-service health screening kiosk based on the latest Intel® technologies.
CEMEX a mexican top global company in the construction industry, produces, distributes and
offers cement, ready-mix concrete, aggregates, and related building materials to customers and communities in more than 50 countries.
Having a large number of employees around the world, CEMEX is always concerned of their needs and their opinion.
Federal welfare reform legislation enacted in 1996 altered the nation's welfare program for families by imposing time limits on the receipt of cash assistance and stipulating work requirements. Moving people from welfare to work is a primary goal of the North Florida Workforce Development Board. Although the Board’s programs have dramatically reduced the number of welfare recipients in North Florida, individuals remaining on the rolls are reportedly even less skilled than those who have already left welfare and present unique and greater challenges. Aggressive outreach and recruitment, specialized testing and placement, comprehensive assessments and career planning, group support and frequent follow-up are all integral and promising elements of the intensive service strategy employed by NFWDB. Analysis of employability needs of recipients indicate access to technology is a major obstacle to finding employment for many individuals.
In 2008, KPN knew it was time to change the retail strategy in its KPN Primafoon stores when the company found itself facing several challenges: perceived long waiting times in the stores, a low conversion rate, low revenues per customer and a low in-store representation of the core customer focus group (25- to 40-years olds).
KPN decided to transform all the Primafoon stores to shops with a more modern look and feel. This strategy resulted in a completely new interior design and name for all the outlets: KPN Store.
Center Parcs, operates holiday villages throughout Europe. Each village offers an extensive range of sports and leisure activities, plus numerous restaurants, bars, retail outlets and a spa facility. Center Parcs teamed up with Acquire to create interactive activity booking kiosks and digital signage screens for guests.
In order to service its customers and increase sales, Sporthaus Schuster, a sporting goods retailer based in Germany, partnered with two digital signage solution providers to create an interactive navigation center. Friendlyway, a provider of touch screen kiosks, digital signage solutions and internet kiosk software offered Store Navigator. The system is a turnkey solution for retail stores, which makes navigating the building easier and requires minimum maintenance costs and time. In addition, 21 displays powered by AOpen digital engine media player, were installed to help customers by showing route descriptions and promotions.
In order to guarantee more time to enjoy a good meal, it is crucial to have an ordering system that is intuitive and fast. This case study highlights the interactive ordering concept designed for Holyfields, the Frankfurt, Germany-based high-end and innovative restaurant chain.
Permitting fliers to print their own baggage tags has drastically changed the way airlines interact with their customers. For any new technology to take off, experts say, it’s critical that it work properly every time. Learn the value of utilizing rugged, dependable printers at airport kiosks. Benefits include:
Reduced wait time
Better customer service
Cutting costs
Download the white paper.
Posted by: Digital Screenmedia Association AT 02:38 pm | Permalink |
Nittany MinitMart, a chain of convenience stores located in central Pennsylvania, needed a way to stand out from the competition while also attracting customers in a tight economy. NEXTEP SYSTEMS' self-order kiosks offered a solution. The kiosks offer:
A full-color, intuitive, easy-to-use touchscreen interface
Central management of menus and pricing
Consistent upselling
Since installing the kiosks, food sales have increased by 8 to 10 percent.
Download the case study.
Posted by: Digital Screenmedia Association AT 02:26 pm | Permalink |
Kiosks that support multiple applications help an organization save money and provide customer service benefits. In addition, kiosks with multiple functions provide more potential revenue streams. However, when considering a multifunction kiosk, it's important to invest in high-quality:
Printers
Keyboards and input devices
Touch screens
Enclosures
Download the white paper.
Posted by: Digital Screenmedia Association AT 10:01 am | Permalink |
New technologies are changing the way people shop, and retailers must adapt to keep up. Consumers now expect on-demand access to the information, products and services they want. The increase in consumer knowledge and a desire to interact in a more personalized manner is forcing retailers to fully integrate various self-service touchpoints. In this guide, learn:
Best practices for self-service store integration
Obstacles to adoption
How mobile is changing the customer experience
The future of self-service integration
Download the guide.
Posted by: Digital Screenmedia Association AT 03:05 pm | Permalink |
The Culinary Institute of Ameria is a leader in training the chefs of tomorrow. But, like any college campus, it also needs to feed hordes of hungry students. The deli in the Student Recreation Center was a popular dining option, but the original ordering system caused bottlenecks during busy periods. NEXTEP SYSTEMS' self-order kiosks solved the problem. Now, the deli can process as many as 3,000 orders per week, and demonstrate to future culinary leaders the benefits of self-service technology.
Download the case study.
Posted by: Digital Screenmedia Association AT 03:02 pm | Permalink |
LEGOLAND California, a family theme park, needed an interactive kiosk to provide personalized mock driver's licenses to children. The park turned to INTOUCH Interactive, who partnered with software provider PROVISIO to create a customized kiosk application. The kiosk features:
A rich content interface
The ability to interact with the theme park's POS system
Automatic handling of attract screens and session timeouts
Download the case study.
Posted by: Digital Screenmedia Association AT 02:03 pm | Permalink |
Successful kiosk deployoment requires careful planning and consideration of key questions before beginning a project. In addition to functionality, deployers also must consider concepts such as customer experience, aesthetics and branding goals. Intelligent kiosk design incorporates:
Usable aesthetics
Careful component selection
Ergonomics and accessibility
Download the guide.
Posted by: Digital Screenmedia Association AT 03:16 pm | Permalink |
The common practice of having patients fill out paper forms with a pen or pencil costs medical offices money, increases the likelihood of errors entering the system and irritates patients. Kiosks can help resolve these issues, as well as offering additional benefits, such as providing educational information. Healthcare kiosks offer:
Efficiency
Cost savings
Accuracy
Wayfinding
Download this white paper.
Posted by: Digital Screenmedia Association AT 03:04 pm | Permalink |
As the economy has changed, customers are looking for more efficient ways to pay their bills, and retailers and service providers are looking for more efficient ways to process those transactions. Bill payment kiosks offer a solution. However, a successful deployment requires careful consideration of potential challenges, including:
Connectivity
Cash and coin acceptance
Credit card acceptance
Download this white paper.
Posted by: Digital Screenmedia Association AT 03:02 pm | Permalink |
"Being a member of the DSA allows us to stay at the forefront of the retail self-service industry offerings. We are able to work alongside other deployers and share ideas and experiences."
Kari Blankenship
Retail Programs Manager Cabela's Inc.
