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White Papers & Case Studies |
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Monday, 17 June 2013
In today's market, the iPad and Android tablets are doing more than just disrupting the way millions of users consume digital content on-the-go and at home. They are paving the way for businesses across many different industries to more effectively and memorably engage with their customers. Since they are a cost-effective and beautiful way to engage with customers, they easily create memorable one-on-one experiences in any location.
Provided by MokiMobility
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Tuesday, 28 May 2013
Amway’s new Experience Center in Thailand adopted CAYIN’s digital signage solutions to bring their brands to life for their consumers and stakeholders.
When Amway set out to build a modern new headquarters in Thailand in 2012, their plan was to build a state of the art 9,000 square meters Amway Experience Center which is the first of its kind in Asia. They wanted each of their core brands to be supported with integrated displays and multimedia and audiovisual capabilities.
Provided by CAYIN Technology Co.Ltd.
Download the Case Study
Tuesday, 28 May 2013
With offerings as creative and addictively delicious as Green Tea Strawberry Créme, MojiTea and Teappuccino, Argo Tea – a successful chain of specialty tea cafés – updated its static menu boards to cost-effectively improve its presentation and automate the delivery of new menu content. This Chicago-based chain of specialty tea cafés has installed a total of 78 BrightSign network-enabled digital signage players to deliver high-definition menu boards at the company’s 26 cafés located across the globe.
"BrightSign's digital signage players enabled us to consolidate management of our entire network of digital menu boards," said Simon Simonian, Argo Tea's Co-Founder. “For example, updating seasonal menu items from company headquarters centralized a process that created efficiencies and cost savings.”
Argo Tea’s triple-board menu displays use three ultra-compact BrightSign media players discreetly hidden behind slim 46- and 52-inch monitors for each location in Chicago, New York City, St. Louis, Boston, Beirut and Abu Dabi.
Provided by BrightSign
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Wednesday, 18 July 2012
Christie is a true pioneer in regard to developing visual solution technology. As the products of Christie are of an exceptionally high level, the company wanted to reach the same high standard when the time came to refurbish Christie's EMEA head office in the United Kingdom. Not only that, the company wanted to demonstrate instantly the eye-catching added value of their award-winning Christie MicroTiles to all visitors of the EMEA head office. For Christie's management, it was clear there was only one software solution that could live up to their high demands. Christie chose Scala Services to manage the whole installation project and to supply Scala software to drive and manage their flagship installations within the head office by using Scala's Content Management and Playback solution.
Download the Case Study
Provided by Scala
Wednesday, 11 April 2012
KFSH&RC has a network of 500+ screens that are installed in various locations in the hospital premises, common areas and hallways. These screens used to show a mix of live television broadcasts, health related information and other content in full screen format.
Content management was a manual process and required lot of man hours. For example, VHS tapes or DVDs were often used as a content source. Old content had to be removed continuously and it was very difficult to manage time sensitive content.
Download the Case Study
Provided by Navori
Monday, 26 March 2012
Celebrating more than 30 years of banking success, Woodforest National Bank is a privately owned community bank currently servicing over 900,000 customers at more than 750 branches across the united States.
Woodforest's addition of digital signage was intended to:
- help communicate with the bank's many customers
- help promote banking products and services
- decrease perceived wait-time
- increase customer satisfaction
Download the case study
Provided by Omnivex
Sunday, 25 March 2012
FNAC is an international entertainment retail chain offering cultural and electronic products, founded by André Essel and Max Théret in 1954. It is one of the largest retailer of its kind in Europe.
The company has recently deployed a digital signage network in their corporate offices and in retail locations across Switzerland. This 100+ screen network is powered by the Navori digital signage software platform. FNAC uses the system to display corporate messages, advertising content and real-time data feeds.
Download the Case Study
Provided by Navori
Friday, 23 March 2012
Bulletin boards play an important role in the transmission of information throughout a campus. It is widely used to announce school’s policies, promote academic seminars,and recognize outstanding performances of students and the faculty.
However, due to limited space, lots of important information can’t be transmitted to students, faculty, visitors, and parents effectively. The school consulted VCHENG Technology, CAYIN’s certified reseller in Taiwan, and successfully leveraged the latest digital technology to create a timely paperless information channel.
Download the Case Study
Provided by Cayin Technology Co., Ltd.
Thursday, 15 March 2012
Baricentro Barcelona, a state-of-the-art shopping center, has now chosen to integrate Digital Signage into its retail concept, using the expertise of Digital Out of Home system integrator ALOOHA, who is a valued partner of AOpen.
Baricentro was the first shopping center built in Spain. As visionary entrepreneurs in the 1980’s the founders of Baricentro set out to revolutionize the shopping experience by building an enormous shopping center nearby the heart of Barcelona, with an ample offering of stores and entertainment.
Today, over 25 years later, Baricentro continues to be an innovator. With over 140 highly acclaimed establishments, spread out across 65,000m² of commercial space, Baricentro now holds an unparalleled offering of value-oriented stores, capable of tending to all the needs and expectations of buyers.
Download the Case Study
Provided by AOpen
Thursday, 02 February 2012
CARE Media worked with ComQi to create a network of health videos in pediatric, OB/GYN and veterinary office waiting rooms, keeping patients informed without requiring staff resources.
Download the case study
Provided by ComQi
Wednesday, 12 October 2011
CSN Wine & Spirits installed CAYIN’s digital signage solutions to empower the in-store screen media. This project was conducted and implemented by DeltaTech, CAYIN’s premium partners in Canada. The new digital screen network adds a modern touch to the traditional liquor store and conveys important information in a highly effective way.
Download the Case Study
Sponsored by CAYIN
Tuesday, 03 May 2011
When officials realized that video had become the pervasive method of communication with students, faculty and staff, they teamed up with Cisco to integrate video throughout the campus. The challenge was to seamlessly integrate with the existing network infrastructure and provide enterprise-class features, such as management and scalability. This case study discusses how the WTAMU and Cisco partnership resulted in:
Expanded emergency notification coverage area
Enhanced student engagement
Increased capacity for long-distance learning
Download the case study.
Sponsored by Cisco Systems Inc.
Wednesday, 06 April 2011
In order to guarantee more time to enjoy a good meal, it is crucial to have an ordering system that is intuitive and fast. This case study highlights the interactive ordering concept designed for Holyfields, the Frankfurt, Germany-based high-end and innovative restaurant chain.
Download the case study.
Wednesday, 16 February 2011
Nittany MinitMart, a chain of convenience stores located in central Pennsylvania, needed a way to stand out from the competition while also attracting customers in a tight economy. NEXTEP SYSTEMS' self-order kiosks offered a solution. The kiosks offer:
- A full-color, intuitive, easy-to-use touchscreen interface
- Central management of menus and pricing
- Consistent upselling
Since installing the kiosks, food sales have increased by 8 to 10 percent.
Download the case study.
Tuesday, 09 November 2010
The Culinary Institute of Ameria is a leader in training the chefs of tomorrow. But, like any college campus, it also needs to feed hordes of hungry students. The deli in the Student Recreation Center was a popular dining option, but the original ordering system caused bottlenecks during busy periods. NEXTEP SYSTEMS' self-order kiosks solved the problem. Now, the deli can process as many as 3,000 orders per week, and demonstrate to future culinary leaders the benefits of self-service technology.
Download the case study.
Thursday, 21 October 2010
LEGOLAND California, a family theme park, needed an interactive kiosk to provide personalized mock driver's licenses to children. The park turned to INTOUCH Interactive, who partnered with software provider PROVISIO to create a customized kiosk application. The kiosk features:
- A rich content interface
- The ability to interact with the theme park's POS system
- Automatic handling of attract screens and session timeouts
Download the case study.
Thursday, 21 October 2010
Delta Airlines needed to convey its message of international flights to the highly targeted market of business travelers. Digitas and SeeSaw Networks created a relevant, digital place-based campaign with messages designed specifically for the international business traveler. Results included:
- A 15 percent increase in awareness of Delta
- A 28 percent increase in awareness of Delta as an international carrier
- A 61 percent increase in people likely to recommend Delta to others
Download the case study.
Friday, 16 July 2010
When the Super Bowl came to Miami, the Dolphins and the NFL wanted a way to wow VIPs, including team owners and executives, with digital entertainment. A partnership with Magnetic 3D, the world's leading end-to-end provider of auto-stereoscopic 3-D displays and 3-D digial media products and services, offered a solution. In the Suites of the Future, VIPs at Super Bowl XLIV enjoyed 3-D digital signage with a variety of marketing messages that impressed viewers and demonstrated the future of sports entertainment.
Download the case study.
Monday, 21 June 2010
Villanova University wanted to disseminate information to students, staff and faculty in an attractive and timely manner. Rise Display's digital signage system offered a solution. Now, university administrators can control the composition and timing of all content. Paper postings have been limited, and the volume of e-mails has dropped. In addition to displaying information about campus events, schedules and emergency notifications, the system also features advertising from local merchants that accept the school's debit card.
Download the case study.
Monday, 21 June 2010
The Blake School, a private college preparatory school in the Minneapolis metropolitan area, was looking for a way to improve internal communications with students and parents across all three campuses. The system needed to support multiple display screens, and all the screens had to be managed from a central location. The school chose Rise Display because of its subscription-based option and its automatic upgrades. Now, the digital signage displays news for and about all grade levels, an automatic weather feed, a calendar for campus-specific events and a campus-specific news screen.
Download the case study.
Monday, 21 June 2010
Metropolitan Community College serves approximately 5,000 commuter students. Catching their attention to convey important information isn't always easy, but Rise Display's digital signage offered a solution. The company placed LCD monitors in key locations, and the system is updated and kept current by one gatekeeper. The school can now communicate more efficiently and effectively with its student population, helping to keep them engaged with campus life.
Download the case study.
Monday, 21 June 2010
The Julliard School wanted to add digital signage to its lobby to communicate with internal and on-campus audiences about events, news and weather. However, the first system the school implemented was too complex. Rise Display's combination of high-end display hardware and Web-based sign content management software offered the simplicity Julliard needed. The software, which was easier to implement and use, has enhanced communication with students and staff, without requiring a significant learning curve.
Download the case study.
Monday, 21 June 2010
The Heritage Valley Health System employs more than 4,300 people, and needed a way to communicate with employees and visitors across a variety of locations. Rise Display offered an out-of-the-box solution that has become an integral part of the hospital's communication tools. The LCD displays offer teasers directing viewers toward information on the hospital's website, and eventually will provide real-time wait times for patients.
Download the case study.
Monday, 21 June 2010
The College of William and Mary's Mason School of Business needed a room that would serve as both a financial market lab and as a lecture space. Rise Display created a digital signage network that presents news stations, stock and bond market graphs, foreign currency exchange rates and historical stock and bond market graphs. Students learn how to work with visual distraction, while professors can program relevant data, enhancing the learning experience.
Download the case study.
Monday, 21 June 2010
Ben Franklin Technology Partners needed to facilitate communication between resident companies and visitors to its business incubators. Rise Display's digital signage network, including a video wall in the front lobby and 12 LCD displays in common areas, offered a solution. The network shares business news, offers information to visitors and enhances communication between resident companies.
Download the case study.
Monday, 21 June 2010
The Alabama Teachers Credit Union needed an effective way to share its messages with customers, without crowding the lobby with print ads. Rise Display's digital signage offered a solution. The signage conveys information about marketing promotions, products and services and regulations. Customers are more comfortable waiting in line to process transactions, and the credit union is able to effectively reach its clients.
Download the case study.
Tuesday, 29 December 2009
The parent company of National and Alamo Rent-a-Car teamed up with KIOSK and Nanonation to develop a line-busting solution for car rental sites. Download now.
Tuesday, 29 December 2009
St. Clair Interactive provides software, applications, remote management and content systems for retail, financial services, health-care and employee systems. Dave and Buster’s, a playground for adults with food, drinks and games, needed a way to improve customer experience and reduce labor costs. The two companies teamed up to create a self-service solution that would decrease customer lines and waiting times and reduce labor costs. Download now.
Wednesday, 23 December 2009
For shoppers, a trip to the grocery or supermarket is often logistically challenging. Self-service technology can help them make the most of their weekly trip. Download now.
Monday, 21 December 2009
Kiosks can be an integral part of a business, but without careful planning, they will not be fully utilized. Learn 10 reasons why kiosk projects fail and tips to overcoming these common mistakes. Download now.
Monday, 14 December 2009
The return on investment for a kiosk deployment depends in large part on the lifespan of the hardware. learn how to maximize the life of a hardware, saving money and improving uptime. Download now.
Monday, 07 December 2009
As concern about the environment increases, more regulations are put in place to ensure companies meet "green" standards. But plenty of options exist for companies to exceed those regulations, maximizing efficiency while reducing their environmental footprint. Download now.
Monday, 30 November 2009
As digital signage evolves, more retailers are using the technology to make an impact. Small screens can be an inexpensive way to influence customers at the point of purchase. Download now.
Monday, 23 November 2009
It might seem like an unlikely pairing, but religious institutions are increasingly using technology to recruit and maintain members. Technology, specifically self-service technology, enables religious organizations to keep pace with the rest of society. Download now.
Monday, 23 November 2009
Wow Bao, a fast casual Asian restaurant concept, uses self-service kiosks provided by NEXTEP SYSTEMS to offer customers more efficient service. The kiosks also help increase up-sell, improve throughput time and provide payroll savings. Download now.
Sunday, 15 November 2009
Video banking allows a customer to speak to a bank representative from a video banking product, such as a self-service kiosk or an off-premises ATM. By giving consumers control, enhancing customer service and expanding the reach of financial institutions into new markets, video banking is the next channel for financial service delivery, one that builds the existing ATM networks. Download now.
Monday, 09 November 2009
The latest upgrade at the Southwest Virginia Museum Historical State Park mixes with technology with historic artifacts to give visitors to the site an in-depth look at the story of coal mining in Southwest Virginia. The centerpiece of the new display is an interactive computer program, housed in a replica of a coal car. Using touch-screen technology, visitors can navigate through four multi-media interpretive programs designed to tell the story of coal and the men who worked the mines. Download now.
Monday, 02 November 2009
Split First ATM needed a way to deploy ATMs to its clients quickly, but normal delivery time was five to seven business days. Transaction Equipment Corp. stocked a warehouse to meet Split First ATM's needs, speeding delivery and ensuring customer satisfaction. Download now.
Monday, 26 October 2009
Cash automation can improve efficiency, reduce cash inventory and increase security, but successfully implementing a cash-automation system requires careful thought. Creating a champion, building a set of best practices and defining criteria for success can all help ensure the process runs smoothly. Download now.
Monday, 19 October 2009
All the hardware on a DVD-rental kiosk needs to be able to withstand a variety of elements, from rough customer use to inclement weather. Redbox Automated Retail turned to ID TECH to provide a rugged card reader that would ensure the kiosks could always accept payment. Download now.
Monday, 12 October 2009
NEXTEP SYSTEMS provides customer self-service solutions to the quick-serve, fast-casual, concessions, grocery and casino markets. Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service. But the well-established grocery chain had a problem: how to break tradition. With deli lines growing, Nino’s needed a solution that would benefit the customer and the employee. Download now.
Monday, 28 September 2009
When implementing self-service technologies — such as kiosks, self checkouts or price checkers — retailers often have little previous experience to use as a baseline. Unlike many other technology implementations, self-service elements are consumer-facing and often require an entirely new testing and planning model to be successful. Download now.
Monday, 21 September 2009
Opryland, always actively searching for better ways to manage these high volumes of guests, has implemented a LANSA based Wireless solution that allows hotel agents to check-in and check-out guests, process credit cards, print receipts and program room keys at the curbside or anywhere else in or nearby the hotel. Download now.
Monday, 14 September 2009
The appearance of the display seen through a touch panel is generally of utmost importance to touch and pen-input users. Most touchscreen companies will quote the amount of light passing through the touch panel, ordinarily 83 to 89 percent, as a measure of how "good" the touch panel is. However, the way the touch panel is used and the characteristics of the display often dictate what is best. Download now.
Friday, 04 September 2009
The branch office of BMW PLC in Frankfurt/M opened their new‚ used-car center in Dreieich in March 2005. In the newly constructed sales rooms, on two levels, around 1,000 used BMWs were on offer and new models were exhibited. Eleven friendlyway terminals help the customers find their dream car at all times. Download now.
Monday, 31 August 2009
Creating customized kiosks can help a deployer meet the needs of its customers, but choosing the right software and hardware is crucial for success. A turnkey kiosk supplier can help a company build a kiosk tailored to its specifications quickly and easily. Download now.
Monday, 24 August 2009
New standards require that security keys for ATMs must be changed every 12 months. However, manual inputting of new keys can lead to human error and leave the ATMs vulnerable to criminal activity. Download now.
Monday, 17 August 2009
Founded in late 2006, Digital Promo Network is a privately held company that places digital screens in convenience stores, then sells advertising space on those screens to the brands whose products can be found on the shelves nearby. Download now.
Monday, 10 August 2009
Credit and debit payment for retail products and services is growing, but a customer’s preferred method of payment in 6 of 10 transactions is cash. The CSS solution enables customer payment preferences, whether credit card, debit card, prepaid card or cash. Download now.
Monday, 03 August 2009
King Soopers, a division of the Kroger Corp., worked with Livewire to develop a self-service solution for the sale of discounted ski lift tickets, baseball, concert and amusement park tickets. Download now.
Monday, 27 July 2009
Clorox and H.E.B. partnered to pilot a solution finding kiosk in several H.E.B. stores. Nanonation developed a simple and easy to use interface for customers to locate the product right for their problem. Download now.
Monday, 20 July 2009
Self-service kiosks can save time and money while helping hospitals and medical practices stay in compliance with Red Flag Rules. Download now.
Monday, 13 July 2009
When the Nuance Group initiated a redesign of its Tax and Duty Free shops in the Toronto and Calgary international airports, the company wanted to incorporate large-format digital displays. The Nuance Group has been able to meet its objectives of driving sales and increasing point-of-sale merchandising while also controlling its own network and providing advertising exposure to its key brand partners. Download now.
Monday, 06 July 2009
| A top-three general merchandise retailer with over 1,400 stores nationwide has a history of using technology to drive sales, improve customer service, and create a sustainable competitive advantage over a larger and more aggressive rival. Download now. |
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Monday, 29 June 2009
ZoomSystems needed a reliable PIN pad and barcode reader for its self-service retail stores. It partnered with ID TECH to implement a system that allowed customers to use debit and gift cards at its ZoomShops. Download now.
Monday, 15 June 2009
Switching from static to digital signage creates a modern environment in a trendy retail clothing store. Download now.
Monday, 08 June 2009
Innovation is all about having a window into the future. That window is wide open when it comes to the convergence of the cellphone and digital media at retail. All we need to do is watch the way teens and 20-somethings use cellphones to shop, and that future is plain to see. Download now.
Monday, 01 June 2009
Redbox Automated Retail collaborated with Flextronics to design an exciting new family of DVD rental kiosks. Redbox needed a strategic outsourcing partner like Flextronics to develop an optimized supply chain that included lean manufacturing and to drive the development and production of kiosks for their end customers to meet a very aggressive marketing timeline. Download now.
Tuesday, 26 May 2009
Kiosk deployment can be quite a complicated affair, and success is never a guarantee. We’ve observed five common deployment errors. Download now.
Tuesday, 19 May 2009
Heritage Industries and Pendum helped First American Bank inexpensively replace ATMs at approximately 40 locations in three years, meeting the challenges of existing physical spaces with creative solutions. By utilizing custom toppers, a wrap-around kiosk and a through-the-wall panel, Heritage helped First American increase visibility from the highway and the convenience of its drive-up lane at one location. Download now.
Monday, 11 May 2009
Chevron, a longtime fixture in the c-store segment, turned to PumpMedia and UCView Media to optimize the gas-pumping experience for its customers using interactive and entertaining displays. Download now.
Tuesday, 05 May 2009
Europe’s largest Ferris wheel deployed a digital messaging system to enhance the guest experience and increase promotional revenue by 30 percent. Find out what additional benefits operators of the London Eye realized by implementing this system in this case study from EnQii. Download now.
Tuesday, 21 April 2009
In the next five years, shoppers will increasingly rely on themselves — and the opinions of one another — to make purchasing decisions rather than waiting for help from in-store sales associates. A combination of new technology and the next wave of mobile devices will give the in-store shopping experience a significant boost. Download now.
Monday, 13 April 2009
CSG Systems, a leading provider of outsourced billing, customer care and print and mail solutions and services for the convergent cable and direct broadcast satellite markets, wanted to develop a compelling new self-service product that leveraged its existing infrastructure and services to deliver additional client value. To meet this goal, it teamed with Nanonation to create a self-service bill-payment kiosk for cable service providers across the U.S. Download now.
Wednesday, 08 April 2009
To provide the high level of security and reliability for ATM functions and transactions that deployers require, Pay-Ease turned to BBS Denmark for its reliable encrypting PIN pads. This case study details the benefits Pay-Ease realized from BBS Denmark's EPPs. Download now.
Tuesday, 31 March 2009
NEXTEP SYSTEMS has developed a line of self-ordering and transactional kiosks to be deployed at concessions stands in event venues. The installation of the system in six of Boston's TD Banknorth Garden’s concessions locations means sports fans never have to miss the action. Download now.
Tuesday, 24 March 2009
Spain’s third largest bank in volume of managed services was looking to implement digital signage in its branch offices to enhance the level of customer service and improve communications with its customers. Download now.
Tuesday, 17 March 2009
When Hollywood Casino in Tunica, Miss., and Cherokee Casino and Resort in Tulsa, Okla., needed a self-order touchscreen kiosk, they turned to NEXTEP. Find out about NEXTEP's Employee Dining Room kiosk solution. Download now.
Tuesday, 27 January 2009
When the government of Bermuda needed to get wayfinding and advertising information out to tourists, it decided to deploy digital displays outdoors. Tough display enclosures were needed —enclosures that could take sand and humidity. Find out how ITSENCLOSURES came to the rescue. Download now.
Thursday, 08 January 2009
D2 Sales' interactive bus shelters helped introduce the new Treo to a new audience. Download now.
Tuesday, 30 December 2008
There's more to a kiosk than a shiny exterior and cool touchscreen. Without an effective processing system - the "guts" of a kiosk - it's just a box taking up space. Find out how Advantech's Mini-ITX AIMB-240 motherboard made a Shanghai info kiosk a pleasure to use. Download now.
Friday, 19 December 2008
When Nestlé had to deploy computer kiosks throughout its factory floor, company execs knew they couldn't use just any enclosure. Factories are harsh environments, with intense heat, bitter cold and substantial moisture. That's why the company turned to ITSEnclosures. Download now.
Tuesday, 16 December 2008
Bermuda boasts one of the most well-traveled populations in the world. But with travel comes exchange rates, as well as duty taxes on any overseas items brought into the country. Find out how Livewire made this a self-service process. Download now.
Tuesday, 02 December 2008
Learn how security-solutions specialist STOPware teamed with Meridian Kiosks to integrate its enterprise-wise, back-end visitor-tracking system with self-service hardware. Download now.
Tuesday, 25 November 2008
When Customers ATM ran into problems trying to deploy units quickly and reliably, it found a wireless solution that provided confidence and created new deployment opportunities. Find out what Symstream, an association member, did for this company. Download now.
Tuesday, 11 November 2008
When ATM vendor Triton decided to add a through-the-wall machine to its product line, it knew it needed a heavy-duty receipt printer. Triton ultimately chose the Seiko Instruments APU-9000 thermal printer for use in the FT7000 ATM. Find out why. Download now.
Tuesday, 04 November 2008
In Fall 2007, IP Casino Resort Spa in Biloxi, Miss., invested in six of Nextep Systems' Casino Express kiosks. Find out how they improved payment options, decreased line length and increased efficiency among wait staff and food service cashiers. Download now.
Tuesday, 28 October 2008
No one wants to wait in line, especially while on vacation. When the MGM Grand opened hotel property at the Foxwoods Resort Casino, the company wanted to keep check-in and check-out lines short. Find out how Livewire Kiosk Solutions made that goal a reality. Download now.
Monday, 13 October 2008
The Occtane Group, based in Hilton Head Island, S.C., was looking for a way to provide travelers to various destination spots with a better idea of the local area's offerings. The answer was a self-service info kiosk. Find out how Livewire made it happen. Download now.
Tuesday, 07 October 2008
When the people of Bermuda wanted to deploy informative plasma screens in its bus terminal area, they knew there would be difficulties. Discover how ITSEnclosures was able to protect the displays from the salty sea air. Download now.
Tuesday, 30 September 2008
It takes an accounting wizard to understand the day-to-day operations of brokerage firms, asset management companies, exchange floors and global exchanges. But when the NYFIX Network, a company that provides electronic connectivity between these entities needed help, it looked to Ventus Networks. Find out how Ventus simplified network administration. Download now.
Tuesday, 23 September 2008
When it comes to overseeing an ATM deployment, dispensing cash is only half the job. The deployer needs a fleet of technicians on hand to cope with any maintenance issues that might arise. Find out how Rollouts Inc. helped one deployer get a handle on its ATM inventory. Download now.
Tuesday, 16 September 2008
The Virgin MegaStore has music for just about anyone. Find out how GestureTek's GroundFX solution makes the store's customer experience more exciting as they interact with digital advertising...on the floor. Download now.
Tuesday, 09 September 2008
The J. Paul Getty Museum, designed by architect Richard Meier, occupies 750 acres of land in the Santa Monica Mountains foothills. The sprawling facility is home to countless masterpieces from European painters and sculptors, illuminated manuscripts, decorative art and photographs. Find out how self-service and digital signage tech improved the overall experience for visitors. Download now.
Wednesday, 03 September 2008
When Nintendo of America wanted to deploy new interactive kiosks to attract the serious gamer, it sought the services of Frank Mayer & Associates. Find out how this association member put together a kiosk that helped Nintendo rise above the competition. Learn more.
Tuesday, 26 August 2008
When ATM network managers at North Carolina's Bank of Granite challenged themselves to shorten the time between the identification and resolution of problems with their ATMs, they called on Diebold to help them reach their goals. Download now.
Tuesday, 19 August 2008
Buying a home just got a lot more fun, thanks to GestureTek's Illuminate Display. Find out how the touchscreen spruced up the selling process for one condo developer. Download now
Tuesday, 05 August 2008
They said the news never sleeps and that's why there are 24-hour cable news networks. Find out which network is using interactive displays manufactured by GestureTek, a member of SSKA. Download now.
Tuesday, 15 July 2008
Foxwoods Resort Casino, is considered one of the largest casinos in the world with over 340,000 square feet of gaming space that serves more than 40,000 guests a day. The casino has over 380 gaming tables and more than 7,400 slot machines, as well as a bingo room and keno parlor. It also had outdated wooden kiosks that needed an upgrade. Find out how Livewire Kiosk Solutions updated the design of the kiosks and added a new functionality. Download now.
Tuesday, 01 July 2008
Arizona Public Service, a leading electricity company headquartered in Pheonix, needed a way to reach its larger numbers of "unbanked" and "underbanked" customers. When the company partnered with TIO Networks, it found a unique way to do just that. Download now
Tuesday, 24 June 2008
Jury duty can be drudgery for some, but Diebold Inc. has made it a little easier for jurors in Ann Arbor, Mich. Thanks to the Opteva 520, jurors can obtain their pay quickly and easily by redeeming prepaid cash cards at the Washtenaw County courthouse's ATM. Download now.
Tuesday, 17 June 2008
The founder of Golfing Solutions had an idea to create a new unique way for golfers to enjoy the friendly competition of matching their skills against fellow golfers. Other companies had created systems for golf courses that would allow golfers to try their skill at obtaining a hole-in-one. Golfing Solutions wanted to expand on that concept. Download now.
Tuesday, 03 June 2008
No one wants to wait in long lines for a ham sandwich at the local deli. Now, thanks to NEXTEP SYSTEMS, no one at the Nino Salvaggio International Marketplace does. Find out how a self-service solution helps both the customer and the store employee. Download now.
Monday, 19 May 2008
By using special software from KioWare, Tampa International Airport was able to provide travelers with access to its Web site at kiosks scattered throughout the airport, with a lockdown feature that kept the entire system secure. Download now.
Tuesday, 04 March 2008
Trade shows: they give manufacturers the opportunity to show off their latest products. Where did Ford Motor Company go when they needed a kiosk to do just that? Frank Mayer & Associates. See what this association member did to help Ford "show and tell". Learn more.
Tuesday, 19 February 2008
With a statewide network of self-service stations, Michigan's DMV allows drivers to renew license tabs quickly, without having to line up for counter service at branch offices. The stations are installed at locations across the state and provide extended hours of operation; half are available 24/7. Diverting traffic to the ATM-styled stations saves counter staff time, allowing them to focus on customers with more complicated transactions. Download now.
Tuesday, 22 January 2008
Pfizer manufactures more than 140 prescription medications and over-the-counter products. Pfizer uses a program of employee education, testing and certification to guarantee that personnel involved in the manufacturing processes are the most highly trained and qualified. With thousands of employees involved in the manufacturing of Pfizer’s medications, the company sought to streamline this process without losing the ability to verify the test taker’s identity or diminishing the integrity of the testing or the results. Download now.
Monday, 26 November 2007
Clorox had a challenge. They needed a way to educate consumers on their wide variety of specialty products designed for specific homecare tasks. To accomplish this and to reach customers at the point of decision, Clorox and H.E.B. partnered to pilot a solution finding kiosk in several H.E.B. stores. Nanonation developed a simple and easy to use interface for customers to locate the right product for their problem. Download now.
Monday, 19 November 2007
Garden City Hospital, located on the outskirts of Detroit, had a hard time keeping its machines stocked and an even harder time keeping its vending area staffed. Sterling Services, a foodservice management and vending company serving the Detroit metropolitan area, sought a self-service solution that would provide hospital staff and patrons quality food without the need for staff.
Monday, 05 November 2007
Retail outlets in Colorado were looking for a way to automate their ski lift ticket sales so their staff could focus on selling higher margin equipment and provide better service to their customers. The goal for Livewire was to develop a solution to all of this problem, resulting in significant benefit to all parties involved. Download now.
Monday, 29 October 2007
Rand McNally's Directions Finder kiosk provides a simple and easy way to get turn by turn directions and maps to their locations. Leveraging Rand McNally's massive database of geographical information the kiosk provides user a printout of turn by turn directions to their location as well as map with the route highlighted. Download now.
Monday, 15 October 2007
Graceland visitors are treated to a largescreen presentation about Elvis that includes historical video, movie clips and music videos. Download now.
Monday, 01 October 2007
DNP Photo Imaging America Corp. is a provider of digital-imaging solutions, most notably photo kiosks and digital mini-labs. DNP sought a software solution that would keep users from compromising important kiosk data and functions, and a remote management application, allowing DNP to fix errors and provide updates from a single location. Download now.
Monday, 24 September 2007
In association with KIOSK Information Systems, ISI and AWI Manufacturing set out to create a sports book kiosk that would accomplish legal self serve betting, provide access to handicapping services and sports information, and provide a full range of complimentary services including ticket and event reservations. Download now.
Monday, 10 September 2007
When Royal Caribbean Cruise Lines launched their latest 3,600 passenger Freedom Class ships, they needed a way to better promote the best in class capabilities the spa and fitness center offers. Royal Caribbean turned to Nanonation to create an upscale information touchscreen. Download now.
Tuesday, 04 September 2007
NEXTEP SYSTEMS is a provider of customer self-service solutions to the quick-serve, fast-casual, concessions and casino markets. MotorCity Casino Hotel in Detroit, Mich., needed a self-service kiosk solution for three of its restaurants. Working closely with the casino, NEXTEP went to work on a device that would offer customers a quick and efficient way to order and pay for their food. Download now.
Monday, 27 August 2007
SITA Airport services sought to create a self-service airline check-in kiosk designed for collaborative passenger check-in across multiple airlines. Utilizing the CUSS platform and KIOSK custom designed hardware, SITA Airport Services successfully created a turnkey check-in solution. Download now.
Monday, 20 August 2007
The Minnesota Wild NHL hockey team wanted an end-to-end, scalable platform for delivering interactive HDTV and entertainment content to some of its best customers. Nanonation went to work and created the first interactive, customizable skybox system. Download now.
Monday, 06 August 2007
London's underground rail network, commonly known as the Tube, handles more than three million passengers a day. Viacom and its digital media partner EDL joined with Digital View to develop one of the most impressive digital media networks to date. Download now.
Monday, 16 July 2007
Cox Communications uses Source Technologies’ bill pay solution to better serve customers and save money. Download now.
Monday, 09 July 2007
In a joint effort with KIOSK Information Systems, the Army Recreational Machine Program created the first self-service Internet and PC gaming machine, which had upgradeable game content. To date, there have been more than 300 MPOG kiosks purchased and in deployment all over the world. Download now.
Monday, 25 June 2007
Lightning, power outages and energy surges not only can cause catastrophic damage to kiosk equipment, they can disrupt sales and lead to a loss in revenue. As self-service kiosks continue to become more advanced, arming your machines with power protection is becoming less of a choice and more of a necessity. Download now.
Monday, 11 June 2007
Travel agencies spend large amounts of money on posters and airfare boards. The Scala Infochannel system is making these promotions easier for these agencies. Download now.
Monday, 04 June 2007
Looking for a more reliable solution, Quorum FCU chose Source Technologies' concourse kiosks to handle their customers' self-service financial trasactions. Download now.
Wednesday, 30 May 2007
Realtime Shredding deployed its Self-Service Shredder in Frontier Bank branches in Colorado. As a result, the branches saw more foot traffic and more business opportunities.
Download now.
Monday, 21 May 2007
Pay By Touch's Rapid Enroll kiosk makes loyalty card enrollment quick and easy for stores and customers — no paper required. St. Clair Interactive designed Rapid Enroll's software to allow customers to enter personal information on screen, transferring it to Pay By Touch's database electronically instead of through mail and data entry. Download now.
Tuesday, 15 May 2007
Amtrak and KIOSK Information Systems built on the success of their first ticketing kiosk with a second-generation machine that has already reported postive feedback. Download now.
Monday, 07 May 2007
Redbox, a joint venture between McDonald's Ventures and Coinstar, teamed up with Flextronics to change the way people rent DVDs. Download now.
Monday, 30 April 2007
The project‘s initial goal was to reduce the number of transactions at the counter – and the long lines – by moving cash dispensing, check deposits, cash deposits and invoice payments to self-service machines. At the same time, the machines needed to be able to handle two currencies – the Peruvian nuevo sol and the U.S. dollar. Download now.
Monday, 16 April 2007
Cellular South deployed Source Technologies’ PilotPoint 5-Series kiosks for self-service bill payment in each retail location. The kiosks incorporate a touchscreen monitor, bill acceptor, card reader, check reader and receipt printer. Download now.
Friday, 30 March 2007
In an effort to help students get information quickly and easily, many college campuses are expanding their use of kiosks. From wayfinding to paying for tuition, students are finding self-service kiosks more prevalent. Download now.
Monday, 26 March 2007
Livewire's kiosk software helped T-Mobile reach customers with street-level cross promotion with a hoops theme. Download now.
Monday, 19 March 2007
Barclays now offers Internet banking and statement printing at self-service terminals within its branches. Download now to learn more.
Tuesday, 30 January 2007
Galvanon built a self-check-in solution designed to automate the patient check-in process and facilitate the capture of accurate patient data. Download now.
Wednesday, 24 January 2007
When Airbus UK needed robust, portable kiosks for their new aircraft wing manufacturing facility at Filton near Bristol, one of the companies they contacted was Dicoll. With 30 years experience in touchscreens and 10 years designing and manufacturing kiosks the Reading based company rose to the challenge. Download now.
Tuesday, 19 December 2006
When Milwaukee police realized they spent too much time manually dispensing permits and processing ticket payments, they turned to Pay-Ease for a solution. See the case study here.
Tuesday, 12 December 2006
Eurobank customers in Greece have access to self-service bill payment kiosks that allow them to make small loan payments, add to their mobile phone credits and pay their utility bills, taxes and invoices via De La Rue's Cash Star 5110 kiosks. After rigorous testing, De La Rue selected MEI's note acceptors for their high acceptance and low jam rates. Download now.
Tuesday, 05 December 2006
The Connecticut Department of Motor Vehicles tests drivers with kiosks. Find out how in this ELO case study. Download now.
Tuesday, 21 November 2006
American Exhibits, Hyatt, VSi, partner for airline ticket kiosks. The deal gives all U.S. and Canadian Hyatt guests access to in-lobby ticket printing. Download now.
Monday, 06 November 2006
British Telephone has partnered Somerset Council and Action Information Management Ltd to rapidly and flexibly deliver a new kiosk-based integrated travel planning solution which will soon be driving demand for public transport. Download now.
Tuesday, 31 October 2006
Hyatt International has introduced NCR check-in kiosks at the New York Hyatt and the Hyatt Regency O’Hare in Chicago and is beginning a nationwide rollout. The company plans to roll out more than 100 kiosks throughout the domestic hotels, and to continue to add functionality to the machines. Hyatt expects that business travelers will be the kiosks' primary users. Download now.
Monday, 16 October 2006
Touch screens are changing virtually every market. Analysis firm Venture Development Corporation provides a sneak peek at the findings of an upcoming research report on touch screen sensors. Download now.
Friday, 06 October 2006
The advent of digital signage and the software to control it is revolutionizing marketing. Here’s how digital signage works, and how to take advantage of its power for your customer-driven business. Read this new special report from ADFLOW Networks and SelfServiceWorld.com. Download now.
Monday, 25 September 2006
Custom home builder turned to a kiosk solution from Aztek Technology to help demonstrate dream home concepts to prospective clients. Download now.
Tuesday, 19 September 2006
British vacation company Thompson Holidays wanted something that would help it compete with Internet travel sites, and implemented virtual try-before-you-buy vacations. Thompson teamed up with Remote Media to film a 3D virtual tour of Egypt, complete with sights, sounds and smells. Download now.
Monday, 11 September 2006
Boys Ranch ISD replaced several portable shredders with RealTime Shredding's self-service shredder, setting up business access codes to track departmental use. Download now.
Monday, 28 August 2006
When Cricket wanted to reach the unbanked and underbanked population, it tapped KIOSK to build a financial services kiosk. Download now.
Monday, 14 August 2006
When United Cash Solutions, a full-service ATM processor, required a third party logistics
provider to manage their transportation and logistics needs, they turned to Technical
Transportation, Inc. Download now.
Tuesday, 08 August 2006
When OfficeMax wanted to attract more attention to in-store marketing, it tapped ADFLOW Networks' digital signage solutions. Download now.
Tuesday, 01 August 2006
When the trendy skateboard retailer needed to keep customers in-store 20 minutes longer, it turned to ADFLOW Networks' kiosks and digital signage. Download now.
Monday, 10 July 2006
SMART's interactive digital signs allow potential customers to tour custom homes that aren't yet built. Download now.
Monday, 26 June 2006
With time concerns on one hand and security concerns on the other, the president of Hoelting & Company, Inc. wanted his accountants doing taxes, not shredding papers. The solution: an industrial-strength shredding kiosk. Download now.
Monday, 19 June 2006
Digital signs help guests on Carnival cruise ships find cabin information, or directions to ship amenities. Guests touch the Actalyst interactive overlay to view or search for basic information in a comprehensive, readable format. Download now.
Monday, 12 June 2006
A Bailiwick white paper, describing the process of deploying digital signs to exacting standards in a financial institution. Download now.
Tuesday, 30 May 2006
Imagine having the product knowledge of every retail store employee at your fingertips. Imagine no longer, this has now become reality as many retailers turn to product information kiosks to supplement busy sales associate staff. Download now.
Monday, 22 May 2006
Asteres, Inc.'s Script Center kiosks bust lines at pharmacies using Seiko Instruments' printers, which also feature advanced data handlilng and marketing functions.
Download now.
Monday, 15 May 2006
Free healthcare, health information, and voter registration! Not to worry, this offer isn’t spam in your mailbox or a cheesy infomercial. A well known organization is reaching out to patients by offering free healthcare, health information and promoting voter registration through waiting-room kiosks. Download now.
Monday, 08 May 2006
The kiosk accepts empty propane bottles and dispenses full ones twenty four hours per day, seven days per week. The system, according to the study, reduces the transaction time from 20 minutes to three minutes. Download now.
Monday, 01 May 2006
The famous museum tapped the cutting-edge video engineering firm to provide an immersive user experience. Download now.
Monday, 24 April 2006
Compar and Intertain teamed up to offer customers at Future Shop, Best Buy the chance to watch and listen before they buy. Intertain compares the kiosks to the rock and roll revolution. Download now.
Monday, 17 April 2006
Mobile Bay tapped MontegoNet for a kiosk that tracks data on the visitors who use it. It also uses digital signage to show looping video to those who pass by. Download now.
Monday, 10 April 2006
For a child on a long-term hospital stay, being separated from teachers and classmates can result in a lost school year, or worse, dropping out altogether. Thanks to an idea by the Telbotics Inc. and Compar Corporation, PC-based video conferencing is now available for hospitalized students. Download now.
Monday, 03 April 2006
CBS tapped SeePoint to provide a kiosk solution for its Television City research center, gathering real-time data from the television audience on-site. Download now.
Monday, 27 March 2006
Redbox, the widespread DVD rental kiosk company, partnered with 3M Touch Systems to empower their kiosks with state-of-the-art touch screen technology. Download now.
Monday, 20 March 2006
Compar's Vector HR kiosk provides user-friendly solution for Toronto Star's 650 person staff.
Download now.
Monday, 13 March 2006
Self-Service & Kiosk Association member Star Micronics' TUP series kiosk printer proves vital for self-service laundry system. Download now.
Monday, 06 March 2006
For as long as people can remember, waiting in line to buy a ticket to the latest movie was a tolerated, but annoying part of the movie theatre experience. Omniterm Data Technology offered a better, more convenient way for movie-goers to purchase tickets and concessions.
Download now.
Tuesday, 28 February 2006
Staples-Business Depot tapped Compar for a digital photo printing kiosk and instructed them to create something different from competing solutions. Download now.
Monday, 20 February 2006
The Mini-Bank 2500 offers advanced financial services including pre-paid long distance, money transfer, check cashing and stamps. Download now.
Thursday, 09 February 2006
Maida Automated Systems Inc. deploys its new Memory Card Machine with high-performance MEI bill acceptors, made to accept bills correctly on the first try to avoid disrupting and detering the transaction.Download now.
Tuesday, 24 January 2006
When Neutrogena needed its old customers to try new products, they turned to SeePoint and a self-service solution. The result was the Personal Skincare e-Valuation kiosk. Download now.
Monday, 09 January 2006
TravelCenter of America introduced RoadMile Marker Kiosks to enhance convenience and reinforce customer loyalty. Developed by Apunix Computer Services, RoadMile can accept dirty or torn bills, track loyalty points earned from gas purchases and help truckers get hot showers. Download now.
Tuesday, 06 December 2005
The U.S. Postal Service has more than 500,000 employees without computers. How does an organization offer administrative services electronically to so many employees? The USPS has installed more than 600 self-service kiosks, powered by Netkey software, to give employees online access to human resources applications. Download now.
Monday, 14 November 2005
A top general merchandise retailer with more than 1,500 stores in 47 states and a history of using technology to drive sales came to Netkey with a problem: The retailer wanted to deploy and manage separate in-store applications on a variety of hardware types, from kiosks to PC terminals. Netkey provided a software solution that could reduce the costs of deploying and operating multiple self-service systems, while also improving the quality of the customer and employee experience. Download now.
Monday, 07 November 2005
The City of Milwaukee wanted to automate the collection of parking citation payments and sales of mandatory night street parking permit stickers. Pay-Ease Inc. served up a self-service solution that deployed kiosks into private sector retail venues for collecting parking payments and accepting payments for consumer and utility service bills, as well. Download now.
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